1. FRANK MENDOZA
(469) 500-7388 ● frank_514_mendoza@yahoo.com
KEY QUALIFICATIONS
 10+ years of extensive experience in a large (1200+) private, 501(c)(3) non-profit accredited
college whose focus is to enhance the student experience with extreme confidentiality
 Collaborate alongside the Campus President, Director of Education, and Program Chairs for
student retention
 Open minded individual able to collaborate with the student body to provide proactive, accurate,
and comprehensive services for student success
PROFESSIONAL WORK EXPERIENCE
Zenith Education Group- Dallas, TX August 2015 – Present
Lead Campus Registrar
 Oversaw a portfolio of 800+ students throughout their academic lifespan to ensure high level of
successful outcomes to meet overall goals
 Devised an action plan in conjunction with the campus President, Dean of Academics, and
Program Chairs to ensure the expectations of the accrediting agency (ACICS) and internal audits
 Evaluated transcripts for transfer credits and/or process them to the transfer center
 Scheduled the student body and maintained an organized record of student attendance and
grades
 Assessed students every end of term by applying the Satisfactory Academic Progress (SAP) and
performed Academic Advisings as needed
 Experience with CampusVue software
Accomplishments
 Passed several audits including the Texas Workforce Commission (TWC), ACICS, and Internal
Audits
Remington College- Garland, TX May 2005 - July 2015
Director of Student Services (January 2009 – July 2015)
 Facilitated the use of appropriate community resources in meeting the needs of students to
achieve personal, academic, and career goals
 Simplified and assisted students to complete the application process upon transferring to a
different university
 Lead staff and graduates to the successful execution of commencement ceremonies
 Assisted the campus Registrar in meeting accreditation compliance
Accomplishments
 Increased student retention by 20-25%
 Completed over 80+ student applications upon transferring to other colleges
 Successfully orchestrated 24+ ceremonies
 Helped initiate The Alpha Beta Kappa Honor Society

2. Remington College- Garland, TX (continued) May 2005 - July 2015
Assistant to the Academic Dean (May 2005-January 2009)
 Provided general assistance and college information to visitors, students, and faculty
 Printed assembly awards for diploma and degree students
 Directed and managed all campus activities such as faculty in-services, program advisory
committee meetings, and assemblies (40+ a year)
Accomplishments
 Contributed to lead the college’s accreditation processes, which led to two College of Distinction
awards, the first from the Accrediting Council for Independent Colleges and Schools (ACICS) in
2006, and the second from the Accrediting Commission of Career Schools and Colleges
(ACCSC) in 2013
EDUCATION
University of Phoenix- Dallas, TX August 2005 – January 2008
Bachelor of Science in Business Administration
Remington College-Dallas Campus- Garland, TX April 1998 –July 1999
Associate of Applied Science in Computer Information Systems
PROFESSIONAL SKILLS
 Communication Skills
 Fluency in Spanish
 Effective problem solving skills
 Ability to take direction to relay the information
 Time management
 Minimum supervision
 Facilities Management
 Planning and Organizing
 Leadership