1. FRANCIS AROP
Plot 37 Nakasero Road, Kampala
P.0 Box 7390, Kampala (Uganda)
+256(0) 774871824/758 871824/714 871824
frncs_arop@yahoo.com,francis.arop@gmail.com,arop@uedcl.co.ug
Territory Services Manager (Uganda Electricity Distribution Company
Limited)
KEY SKILLS
Accounting reporting
P&L management
Budgeting& cost
controls
Loss control and
reduction
Analytical,
presentation and
communication skills
Operations and
maintenance of
electricity distribution
lines
Business policies
and strategic
management
Marketing leadership
Customer service
Excellence
Teambuilding/training/supervision
Inventory management
Merchandising strategies
Managerial and administrative skills
Good working knowledge of accounting
principles, practices and procedures in line
with GAAP and IFRS
Financial management
Procurement and contract management
Demand side management of electricity
distribution(interruptible power contracts,
load leveling, clipping, valley filling etc)
Learning and knowledge management
Balanced score card performance
management system
Electricity distribution management
Monitoring and evaluation of thermal
generation and distribution of power using
the key performance tools(indicators)
EXPERIENCE
Uganda Electricity Distribution Company Limited
Territory Services Manager , (North North West Service Territory) 2014 to
present
Promoted to develop the territory into a commercially viable business unit in
conformity with the company’s set standards; recruit and retain the customers that
have been captured by the territory; develop and consolidate the customers’ base
so captured through a customer relationship management system; promote
satisfactory customer service; maintain quality power supply; contain energy
losses to less or equal to 20%; break even in the energy sales and make
2. substantial profits in the sales of energy generated and other products.
Key results:
Customer recruitment target to be achieved in 1 year’s period was instead
achieved within 6 months; surpassing it by 8.7%.
Energy losses permissible level that should have been at least 20% or
lower was brought down to 2.3%.
Revenue collection efficiency was achieved at 103% against a target of
98%.
Power availability target of 95% was instead achieved at 95.5%;
Percentage of purchased energy units over sold energy units of 90% was
instead achieved at 97.7%.
Performance efficiency ratio was surpassed by 103.3% against a target of
95%.
Electripole (Uganda) Limited
Board Member, 2012 to present
Appointed to give overall strategic direction, visualize the organization, enact
organization policies and ensure their implementation; ensure growth of the
company in terms of competitive position, P&L position and overall financial
growth in order to maximize shareholder wealth; and finally put structures and
recruit the right caliber of human resources to operationalize the various board
resolutions.
Uganda Electricity Distribution Company Limited
Off-Grid Station Manager, 2010 to 2014
Revenue Assistant, 2008 to 2010
Promoted to oversee the promotion and growth of the company’s clientele base
and improve revenue performance which was badly performing, enforce sound
merchandising and electricity distribution loss control strategies; execute
corporate programs, promotions and policies; and drive optimal customer
satisfaction, associate productivity and P&L results; improve the image of the
company, improve the energy efficiency, increase the performance efficiency ratio
and increase overall collection efficiency; lastly to maintain sound customer
relationships.
3. Key Results:
Revenue performance improved tremendously with revenue collections
being surpassed by as much as 266.40% in certain instances.
Commended by the Managing Director for a job well done in 2010 and
2011, “for the first time in the history of the off-grid stations have revenue
targets been realized as it is being seen today, read part of a statement by
the managing Director. This is attributable to the new breed of managers
recruited to bolster efforts in the field”.
Successfully completed the probation period and confirmed in the position
of the off-grid station manager because of results registered in bringing
distribution losses to below 10% ;well below the 14% permissible by the
electricity regulator here in Uganda.
The energy efficiency was pushed up to 2.9 units generated per liter
against a target of 3.0 imposed by the electricity regulatory authority in
Uganda.
The collection efficiency of 98% agreed in the performance contract has
been surpassed by over 100%.
The clientele base was broadened by over 20% since appointed
Launched award-winning loss prevention programs that proved so
successful in deterring rampant power thefts (meter by passes and other
outright thefts in the power sector).
Excelled in building and motivating staff members and the overall service
execution team.
Successfully curtailed costs that were spiraling uncontrolled, delivered
available products to the satisfaction of the stakeholders, mitigated financial
risk and improved cash flow.
Uganda National Human Rights Commission
Assistant Accountant, (Moroto Regional Office), 2004 to 2008
Promoted to give administrative, financial and other supports in enhancement,
promotion and defense of Human rights that had been wantonly abused with
absolute impunity. The position was responsible for regional offices accounts and
support services, preparation of all financial reports and for ensuring the effective
and efficient management of all regional offices support services.
Key Results:
Constructed the accounts of the Moroto regional office from scratch and
this earned me automatic confirmation in the service of Uganda Human
Rights Commission.
Effectively procured and disposed of assets as a procuring and a disposing
4. entity in line with Uganda’s public procurement and disposal of assets’ Act
1998.
Successfully filled VAT and other tax returns and properly accounted for the
monthly payroll deductions from the employees of the region and beyond.
Using the public sector accounting approach, extracted timely periodic
financial returns and reports.
Gulu District Local Government (Ministry of Local Government, Uganda)
Accounts Assistant, 1995 to 2004.
Recruited to head the finance unit at the lower level local government. This was in
response to the decentralization policy that had just been adopted. The unit was in
charge of handling revenue assessments, collections and designing strategies to
collect all that had been assessed;which was geared towards the efforts to provide
financial resources to the lower local governments and revenue share with the
Centre.
EDUCATION
UGANDA MANAGEMENT INSTITUTE – Kampala, Uganda
Masters in Management Studies
Major in Financial Management, 2010 to 2013
“A Dissertation titled Stakeholder Contribution and Revenue Performance in
Uganda Electricity Distribution Company Limited: A Case Study of Moyo Off-Grid
Station”.
Postgraduate Diploma in Financial Management, 2009 to 2010
Highlights of course units covered
Management Skills improvement
Quantitative Methods in Decision
Making
Management Information Systems
Research Methods and
Techniques
Financial Accounting
Management Accounting
Financial Management
Auditing
Corporate and Business
Legal Framework
Taxation
Business policy and
Strategic Management
Public Sector Financial
Accounting
CHARTERED INSTITUTE OF MARKETING, UK
5. Professional Post Graduate Diploma
Major in marketing, 2006 to 2007
Highlights of course units covered.
Integrated Marketing
Communications
International Marketing Strategies
Analysis and Evaluation
Strategic Marketing Decisions
Understanding Customers
Promotional Practice
Marketing Operations
Effective Management for
Marketing
Marketing Leadership
UNIVERSITY OF SOUTH AFRICA – Pretoria, South Africa
Bachelor of Commerce
Major in Business Management, 2001 to 2005
Highlights of course units covered.
Business Management(Financial,
General, Human Resource,
Marketing and Contemporary
Issues in Human Resource
Management)
Business Management
Strategic Management
Accounting
Economics
English(Communication
Skills)
Commercial Law
Psychological processes in
works context
MAKERERE UNIVERSITY BUSINESS SCHOOL- Kampala, Uganda
University Higher Diploma
Major in Marketing, 1991 to 1994
Highlights of course units covered
.
Elements of Marketing
Financial Accounting
Statistics
Business Kiswahili
Management
International Marketing
Mercantile Law
Business Mathematics
Management Accounting
Behavioral Aspects of
Marketing
Practice of Marketing
Cost Accounting
Commercial Law
Cost Accounting
Auditing
Case Study
6. UGANDA MANAGEMENT INSTITUTE- Kampala, Uganda
Finance Officers Diploma, 2002
Highlights of course units covered
Advanced Financial Accounting
Financial Management
Auditing
Business Computing
Managerial Economics
Commercial and
Company Law
Taxation
Management and
Organizational Behavior
UGANDA MANAGEMENT INSTITUTE. Kampala, Uganda
Accounting Technicians course, 1999
Highlights of course units covered
Financial Accounting
Cost and Management Accounting
Public Sector Accounting
Management Concepts
and Techniques
Quantitative Techniques
Auditing
Demand Side Management: Completed a 4 week demand side management
training programme in the electricity industry with Egyptian ministry of
electricity(2012).
Highlights of topics covered:
Load Management
Techniques
Techno-Economic
Evaluation of Demand Side
Management
Case Studies of
successful Demand Side
Management in Asia
Management of large
customer data bases
TECHNOLOGY AND LANGUAGE PROFICIENCIES
Computers: MS Office (Word, Excel, Access & PowerPoint); Accounting
packages(Sun system, Pastel and Quick books); Research and analytical
packages(SPSS and STATA)
Foreign Language: Fluent in English and Kiswahili
7. REFEREES:
Rev Fr. Richard O. Dwyer,
Director of Multi-Educational & Agricultural, Jesuit Institute of Sudan,
Jesuit Refugee Council,
Tel: +256 (0) 781 455 027,
Email:rodwyer@jesuit.ie
richool57@gmail.com
Dr. Oyat Christopher,
Senior Lecturer Gulu University,
P.O Box 166,
Gulu (Uganda).
Tel: +256 (0) 772 625391
Email: ppmesd2008@yahoo.com
Mr. George Omona,
Coordinator Sponsoring Children/Board Member of the UN Slavery Fund
representing Africa,
Tel: +256 (0) 772 589 794
Email: omona.george@yahoo.com
Mrs. Elizabeth Kakai,
Head of Internal Audit,
International IDEA, Stromsborg,SE-103 34,Stockholm,
Sweden.
8. Tel: +46 727 614 023
Email:
I can best describe myself as outgoing, able to manage stress,
keeping datelines, paying attention to details, managerially
competent, methodical, and able to handle workloads, a believer in
teamwork and integrity and above all multi-skilled.
(+256) (0) 774 871824/758 871824/714 871824)
frncs_arop@yahoo.com,francis.arop@gmail.com,arop@uedcl.co.ug
