1. HCM Extracts Error "A system error occurred during processing. Contact your help desk"
It's beenlongtime Ihave not postedanythingasIwas busywithotherpriorities.WillensurethatIpost
at leastonce a weekwiththe learningsinthatweek.
Many a timeswe will geterrorsinHCMExtract and one of the commonerrorsis "A systemerror
occurred during processing.Contact your helpdesk" andit doesnot show upany otherclue on whythe
extractis failing.
If we digintodetailsandaddthe GMFZT loggingat systemlevelandrunthe extract againwe will getthe
logfile where we cancheckthe issue details. Clickhere fordetailsonhow tosetuploggingforhcm
extract
Excerptfromlog file:
"Failure:Due to oracle.xdo.server.ReportException:oracle.xdo.servlet.CreateException:
java.lang.SecurityException:Securityviolation:, user:fusion_apps_hcm_ess_appid,permission:192"
What thismessage meansisthatthe user fusion_apps_hcm_ess_appidshouldhave accesstothe BI
Reportinthe BI Catalog.If thisuserdoesn'thave accessto the BI Report,the extractwill fail.
Resolution:
Navigate tothe BI Catalogpath of BI Report
Clickon More > Permissions
Addpermissionsforthe username FUSION_APPS_HCM_ESS_APPID
ClickOK
Alongwiththe accessfor the above username,we alsoneedtoprovide accesstothe below roles:
Manage HCM Extract DefinitionReport
Run HCM ExtractsReport