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Effective Communication about the Early Years:
Understanding the Basics of Framing
Babies are great communicators. They communicate from day
one, through sounds
(crying, cooing, squealing), facial expressions (eye contact,
smiling, grimacing), as
well as gestures and body movements (moving arms and legs in
excitement or
distress). Most babies learn to communicate to get attention or
to get a need
fulfilled. They continue to develop more sophisticated
communication capacities
and are encouraged to do so when their efforts are rewarded by
appropriate and
timely responses from the people around them.
As adults, we are not that different. Throughout our everyday
lives, we are
constantly communicating both verbally and non-verbally. Over
time we learn how
to communicate best with various people and in different
situations. We continue to
develop and expand our communication capacities when our
efforts are successfully
received by the people around us.
As members of the infant-toddler field, we know how to
communicate effectively
with one another. We commonly use jargon about self-
regulation, early
intervention, infant mental health and healthy child
development. Yet our
professional lexicon may seem like a foreign language to lay
people, including
policymakers who want to understand child development and
articulate policies
that will help promote healthy development for babies, toddlers
and their families.
Policymakers are not likely to be well-versed in the terminology
of our field, yet
they are expected to comprehend intricate details of our work in
order to create
policies that support infants and toddlers appropriately.
Early childhood development is a complex process and
communicating it effectively
can be difficult. However, we must meet this challenge, so that
policymakers and
the public fully understand the needs of babies and the solutions
that best support
families raising young children. This article is designed to
provide infant-toddler
professionals and researchers with a basic introduction to some
concepts of effective
communications; first by outlining the fundamentals of framing,
and then by
introducing ways to think about reframing your
communications. We conclude this
article with some concrete examples of how to reframe a
message related to early
childhood development.
Framing 101
Effective communication requires an in-depth look at what we
are trying to
communicate and how people make sense of the information.
Fortunately, there are
people who dedicate themselves to this challenge. The
FrameWorks Institute, a
communications organization, conducts scholarly research on
framing the public
discourse about social problems and then translates that
research into
2000 M Street NW, Suite 200, Washington, DC 20036 PHONE
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recommendations and tools for the non-profit sector.1 The
FrameWorks Institute
has conducted extensive research into how to communicate
effectively about early
childhood development,2 which makes its work particularly
useful to the infant-
toddler field.
FrameWorks’ approach to communications is based on the
precept that people rely
on “frames” to make sense of the world.3 “Framing refers to
the way a story is told
and to the way these cues [or stories], in turn, trigger the shared
and durable
cultural models that people use to make sense of their world.”4
In other words,
“people approach the world not as naïve blank-slate receptacles
who take in
stimuli…but rather as experienced and sophisticated veterans of
perception
who have stored their prior experiences as an organized mass.
This prior
experience then takes the form of expectations about the world,
and in the
vast majority of cases, the world, being a systematic place,
confirms these
expectations, saving the individual the trouble of figuring
things out anew all
the time.”5
We cannot be experts on everything, and so frames allow us to
quickly make sense
of the information we are receiving, so we can readily process
new information.
“Frames signal what counts, what can be ignored, and allow us
to ‘fill in’ or infer
missing information.”6
In essence, frames direct the way in which people reason about
the information in a
message. This process can have negative consequences though,
because some
frames will direct people to reason about the information
inappropriately or
inaccurately. In order to improve our communications, we must
identify the frames
that currently govern the way in which people think about
infants and toddlers, so
we understand how they are reasoning about the information.
Let’s examine this from the perspective of communications
about early childhood
development. For those outside of the infant-toddler field,
information about babies
is likely to be guided by their own experiences with very young
children, as well as
the frames that dominate the news media and public discourse.
These frames may
1 The FrameWorks Institute,
http://www.frameworksinstitute.org.
2 See
http://www.frameworksinstitute.org/products/ecdreports.shtml
for copies of the FrameWorks Institute’s
research reports and recommendations on early childhood
development.
3 Bales, S.N. (2002). Framing Public Issues. Washington, DC:
1.
4Gilliam, F.D. & Bales, S.N. (2004). Framing Early Childhood
Development: Strategic Communications and Public
Preferences. In: Halfon N., Rice T., and Inkelas M., eds.
Building State Early Childhood Comprehensive Systems
Series, No. 7. National Center for Infant and Early Childhood
Health Policy. Retrieved January 17, 2006 from
http://www.healthychild.ucla.edu/NationalCenter/default.asp: 4.
5 Tannen, D. (Ed.) (1993) Framing in Discourse. New York:
Oxford University Press: 20-21.
6 Gilliam, F.D. and Bales, S.N. (2004): 4.
2000 M Street NW, Suite 200, Washington, DC 20036 PHONE
202.638.1144 FAX 202.638.0851
www.zerotothree.org/policy
http://www.frameworksinstitute.org/
http://www.frameworksinstitute.org/products/ecdreports.shtml
http://www.healthychild.ucla.edu/NationalCenter/default.asp
or may not be accurate, based on what we know from scientific
study about child
development in the earliest years of life. If we want our
communications to help
people reason about early childhood development appropriately,
we should
introduce new frames that lead to alternate ways of
understanding the problem and
the policy solutions that match.
The FrameWorks Institute’s approach to communications, and
thus to the study of
how to talk about early childhood development, is based on the
following
assumptions:7
People are not blank slates.
Communication is interactive.
Communication resonates with people’s deeply held values and
worldviews.
Communication is frame-based.
When communication is inadequate, people default to the
“pictures in their
heads.”
When communication is effective, people can see an issue from
a different
perspective.
Next Step: Reframing
Understanding how frames work is the first step in an effort to
help people consider
a familiar issue from a different perspective. The next step is
reframing – providing
a different lens or story through which people can understand
new information.8
Reframing is hard work and takes practice, but the FrameWorks
Institute offers
tools to guide us in this process. One such tool is “levels of
thought.”
The FrameWorks Institute “adopts the position…that people
reason on the basis of
deeply-held moral values...”9 Those moral values are part of a
hierarchical process
for how people think about ideas and issues. As you will see
below, ideas and issues
can be divided into three levels of thought.
Levels of Thought10
Level One: Big ideas and values, like freedom, justice,
community, success,
prevention, responsibility
Level Two: Issue-types, like child care or child welfare
Level Three: Specific issues, such as earned income tax credits
or family and
medical leave
7 Bales, S.N. (2002): 7.
8 Bales, S.N. “A Five Minute Refresher Course in Framing.”
KIDS COUNT E-Zine. Issue No. 8. Washington, DC:
FrameWorks Institute.
http://www.frameworksinstitute.org/products/issue8framing.sht
ml. Retrieved February 27,
2006.
9 Ibid.
10 Ibid.
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ml
Reframing issues about infants and toddlers can be done
effectively “by reminding
[people] of the widely shared Level One values they already
incorporate into their
thinking...”11 We can communicate with others by using
“words and concepts like
‘responsibility,’ ‘community,’ ‘connection,’ ‘prevention,’ and
‘stewardship.’”12 Only
after we have introduced the Level One value, should we
communicate more specific
information such as the issue type and policy details.
Structuring our
communications in this way provides people with a context or
vision through which
they can understand the fine details of our message. Let’s take
a look at a fictional
framing and reframing to illustrate the way in which using
levels of thought can
improve your communications.
Original Frame
265 new babies were born in Fillmont, Indiana last year. 83%
of those babies
were born into homes in which both parents work and child care
is a
necessity. The community currently offers support services to
new parents,
but funds are lacking. The federal budget reconciliation bill
made across-the-
board cuts to domestic programs, including the Child Care
Development
Block Grant (CCDBG). This will have serious consequences for
child care
programs in our community. And with reauthorization of Early
Head Start
coming up this year, there is the possibility for even more cuts
to the
programs and services needed by the babies of Fillmont.
What was this message about? It’s specifically about child care
and budget
cuts to programs for babies. However, there is no clear value
expressed that
would help us think about the information in a particular way.
As a result,
we are left to make sense of the information and come to
conclusions based on
the “pictures that already exist in our heads.” Unfortunately,
those “pictures
in our heads” may not match the communicator’s intentions.
Reframe
The people of Fillmont, Indiana know how to strengthen their
community.
They know that a baby’s healthy social, emotional, physical and
cognitive
development helps form the brain’s architecture and leads to
success in
school, in life and in society. By investing in a comprehensive
Early Head
Start program, Fillmont, Indiana has made it a priority to
provide the best
start in life for all its babies and toddlers, so that their children
will grow up
to be good citizens of the community. The Early Head Start
program offers an
array of services to pregnant women, infants, toddlers and their
families,
including home visitation, parent support, early learning and
access to
medical, mental health and early intervention services. But this
community
11 Ibid.
12 Ibid.
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program cannot succeed without adequate federal support for
Early Head
Start. Reauthorization of Early Head Start is right around the
corner. It’s
time to remind our federal policymakers that babies in Fillmont
and across
the country depend on them.
What was this message about? The message was clearly about
community,
prevention, stewardship and responsibility. By creating a
shared vision for
the success of all children, we illustrate the notion that how we
care for our
youngest children is paramount to their future and society’s as a
whole. When
we then introduced specific issues and policies, it was through
the lens of the
Level One values we had already established in our
communication.
This is merely one example of reframing. You can begin to
practice framing by
thinking about situations in which you regularly communicate
about infant-toddler
development and writing down some sample messages. For
instance, if you were
going to meet with a state legislator about establishing a quality
rating system for
infant-toddler child care, how would you develop your
communication? First, make
a list of the two or three big ideas or Level One values that
establish a clear vision
for how you want the state legislator to think about quality
rating systems. Then
identify the Level Two category for your communication and
write down the specific
Level Three policies that you are promoting. When you put all
of these together, you
will have two or three possible frames for communicating about
quality rating
systems. Remember, frames have consequences for how people
reason about the
information, so be sure to test your new frames to determine
whether people are
reasoning about the information in the way you intended.
There is no magic bullet to effective communications. Instead
our challenge is to
work hard to understand the frames currently in use, as well as
develop new frames
that help people reason about early childhood development more
appropriately.
Babies are excellent examples of communication in action.
Now it’s our turn to
implement these lessons on framing and Be a Voice for Babies!
Author:
Debbie M. Rappaport, Senior Field Coordinator, ZERO TO
THREE Policy Center
Published: April 17, 2006
2000 M Street NW, Suite 200, Washington, DC 20036 PHONE
202.638.1144 FAX 202.638.0851
www.zerotothree.org/policy
Effective Communication about the Early Years
The Elements of the Frame – Part One
Early childhood development is a complex process and
communicating it effectively
can be difficult. To help infant-toddler professionals
successfully communicate with
policymakers and the public about early childhood development,
the ZERO TO
THREE Policy Network is publishing a series of articles in The
Baby Monitor
focused on effective communication about the early years.
In the first article
(http://www.zerotothree.org/policy/framingissues.html), we
provided a basic introduction to some concepts of effective
communications; first by
outlining the fundamentals of framing, and then by introducing
ways to think about
reframing your communications.
“Framing refers to the way a story is told and to the way these
cues [or
stories], in turn, trigger the shared and durable cultural models
that people
use to make sense of their world.”1
We also included some concrete examples of how to reframe a
message related to
early childhood development.
This second article begins to break the process down even
further by examining the
strategic elements that comprise a frame. The elements of a
frame help people
understand new information by providing cues for how to
interpret the
communication. The concepts and research in this article are
derived from the work
of the FrameWorks Institute, a non-profit communications
research organization in
Washington, DC. According to FrameWorks, the essential
elements of a frame are:
Context
Numbers
Messengers
Visuals
Metaphors and Simplifying Models
Tone
In this article, we examine the first three elements of the frame
– context,
numbers and messengers – the research which supports each
element, how to use
it effectively in your communications and examples that relate
each element
directly to communicating infant-toddler issues. The next piece
in the series will
focus on visuals, metaphors and simplifying models, and tone.
Context
What does it mean to provide context in our communications?
Context refers to the
conditions or circumstances that help illustrate a situation. “The
way you identify
1Gilliam, F.D. & Bales, S.N. (2004). Framing Early Childhood
Development: Strategic Communications and Public
Preferences. In: Halfon N., Rice T., and Inkelas M., eds.
Building State Early Childhood Comprehensive Systems
Series, No. 7. National Center for Infant and Early Childhood
Health Policy. Retrieved January 17, 2006 from
http://www.healthychild.ucla.edu/NationalCenter/default.asp: 4.
2000 M Street NW, Suite 200, Washington, DC 20036 PHONE
202.638.1144 FAX 202.638.0851
www.zerotothree.org/policy
http://www.zerotothree.org/policy/framingissues.html
http://www.healthychild.ucla.edu/NationalCenter/default.asp
the problem [or issue you want to communicate] makes all the
difference in how
people are able to view [the solutions you propose.]”2
Establishing context in your
communications may seem like a rather straightforward and
simple strategy. And
yet, context is the element which is most often overlooked.
“When people
understand issues as individual problems, they may feel critical
or compassionate,
but they won’t see policies and programs as the solutions.”3
When you provide
context, it allows people to think about your issue as one that
affects the entire
community, and helps them see that community solutions are
needed.4
RESEARCH SUGGESTS:5
Context establishes the cause of a problem and who is
responsible for solving
it.
Context can further systems thinking and minimizes the
reduction of social
problems to individual solutions.
Context must be built into the frame from the very beginning
when the
problem is introduced.
So how can we use context to positively impact our
communications? The
FrameWorks Institute proposes the following strategies6:
1. Define the problem so that community influences and
opportunities are
apparent.
2. Make the connection between data and long-term trends.
3. Interpret the data: Tell the public and policymakers what is at
stake and
what it means to neglect this problem.
4. Connect the issue to root causes, conditions and trends with
which people are
familiar.
5. Assign responsibility.
6. Present solutions.
7. Acknowledge how well the state or community is doing in
addressing the
problem, rather than focusing on how individuals are addressing
it.
Let’s take a look at a fictional example of using context in a
communication that
impacts infants and toddlers.
Paid Family & Medical Leave
The Jackson Paper Company is taking its employees and
executives on the
road and making the case for paid family and medical leave at
the State
House. The company realizes that investing in the healthy
growth and
2 Bales, S.N. (June 2004). Framing Public Issues. Washington,
DC: 16.
3 Ibid.
4 Ibid.
5 Ibid.
6 Ibid.: 18.
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development of the community’s youngest children pays huge
dividends for
everyone, and they want the state to recognize it too. So they
are asking the
state to demonstrate their commitment to families with very
young children
by passing legislation that would make family and medical
leave more
accessible and affordable. Jackson Paper provides 6 weeks of
paid family and
medical leave and up to 6 additional weeks of unpaid family and
medical
leave to all of its employees – both men and women – upon the
birth or
adoption of a new baby or when a family member becomes ill
and needs care.
They recognize that to build a satisfied and loyal workforce,
you have to
support and value the people who work for you. Now it’s time
for the state to
do the same and make paid family leave a priority.
This example illustrates context by making paid family and
medical leave a public
issue, rather than the problem of one individual family. It
presents the problem,
offers solutions, and assigns responsibility.
Numbers
We see numbers everywhere – in our work, in the news, in our
everyday life
activities – and yet numbers alone do not tell a story. Research
from the cognitive
sciences tells us that numbers must be accompanied by narrative
in order for them
to be fully understood.
RESEARCH SUGGESTS7:
Numbers alone often fail to create “pictures in our heads.”
Most people cannot judge the size or meaning of numbers; they
need cues.
Once a frame is established, it will “trump” the numbers.
What, then, does this mean for people who use data regularly in
their work? It
means that we must think more strategically about how we use
numbers, how we
explain them and how we use them to support our frame. These
strategies8 from
FrameWorks help us use numbers more effectively:
1. Never provide numbers/data without telling what they mean.
2. Try to provide the interpretation first, then the data.
An excellent method for accomplishing this is “social math,” a
way of
associating numbers with comparisons of similar things that
people can
understand. This strategy was developed by experts at The
Advocacy
7 Ibid.: 19.
8 Ibid.: 19-21 and Bales, S.N. (November 2003). .” “The
Storytelling Power of Numbers.” KIDS COUNT E-Zine.
Issue No. 25. Washington, DC: FrameWorks Institute.
http://www.frameworksinstitute.org/products/issue8framing.sht
ml. Retrieved November 21, 2005.
2000 M Street NW, Suite 200, Washington, DC 20036 PHONE
202.638.1144 FAX 202.638.0851
www.zerotothree.org/policy
http://www.frameworksinstitute.org/products/issue8framing.sht
ml
Institute and Berkeley Media Studies Group. Here’s an example
of social
math from the international advocacy community:
“’Two years ago in Nigeria, an AK-47 could be had in exchange
for two cows.
Now the price is down to one cow. And in Sudan, you can get
an AK-47 for a
chicken.’ (Marie Griesgraber, Oxfam America)”9
3. Use numbers only when necessary. When you use dramatic
numbers, you
may have the inadvertent effect of making the problem seem
unmanageable
or scary.
4. Use numbers to demonstrate cost-effectiveness and to convey
the cost of
ignoring the problem.
Let’s take a look at an example of using numbers effectively in
a communication
about infants and toddlers.
Using Social Math
“In the time it takes to watch an episode of Law and Order
SVU, five infants
are being removed from their homes for abuse or neglect or
both. During the
time you’re getting ready to go to work, another five babies
move into foster
care. Everyday in the United States, 118 babies leave their
homes because
their parents cannot take care of them.10”11
As this example demonstrates, associating numbers with
something people know
and recognize can help describe the scope and size of the data
being presented.
Messengers
The person who delivers your message – the messenger – is one
of the most
important elements in a frame. The messenger is the person
who establishes why
this is a problem about which people should care.12 In fact,
“messages can be
reinforced or undermined by their attachment to a [particular
messenger].”13 For
example, FrameWorks’ research on children’s oral health found
that when dentists
were the messenger, they were perceived as speaking from a
position of self-
interest.14 Thus the choice of messenger interfered with the
success of the frame.
9 Bales, S.N. (June 2004). Framing Public Issues. Washington,
DC: 20.
10 Administration for Children & Families. (August 2005) The
AFCARS Report: Preliminary FY 2003 Estimates as
of April 2005 (10) What were the ages of the children who
entered care during FY 2003?, U.S. Department of
Health and Human Services,
http://www.acf.hhs.gov/programs/cb/stats_research/afcars/tar/re
port10.htm , retrieved
January 23, 2006.
11 Youcha, V., Hudson, L. and Rappaport, D. (April 3, 2006)
“From Science to Public Policy: Court Teams for
Maltreated Infants and Toddlers.” The Baby Monitor: ZERO TO
THREE Policy and Advocacy News. ZERO TO
THREE Policy Center. Washington, DC.
12 Bales (June 2004): 22.
13 Ibid.
14 Ibid.
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port10.htm
You can strengthen your frame by carefully selecting
messengers who will lend
credibility and avoid perceived self-interest.
RESEARCH SUGGESTS15:
The choice of messengers is as important as the message itself.
The message is reinforced or undermined by the choice of
messenger.
Knowledge and trustworthiness are critical to public
acceptance, not
likeability or familiarity.
Some messengers are not credible on certain issues because we
assume they
are biased toward a perspective.
Unlikely allies can prompt public reconsideration of an issue or
recommendation.
Some messengers convey specific frames.
Infant-toddler professionals and researchers can improve their
communications
about early childhood development by broadening the scope of
professionals they
utilize as messengers. Strategies16 proposed by FrameWorks
include:
1. Use messengers who can make the connection between the
severity of the
problem and the system that can address it. Be sure to use a
messenger who
can establish that the problem is public, not the problem of an
individual or a
particular family.
2. Test your messengers for public perceptions of their
knowledge and
trustworthiness.
3. Use unlikely allies.
4. Only use professional advocates and those closest to the issue
in supporting
roles, understanding the public’s assumption that they are
already vested in
the issue.
Let’s take a look at an example of using messengers effectively
in a communication
about infants and toddlers.
Judges as Messengers
Babies and toddlers are the most vulnerable to the effects of
maltreatment,
which can have life-long implications on all aspects of their
development if
not properly addressed. Yet the needs of infants and toddlers
in the child
welfare system are often overlooked. Social workers, early
intervention
specialists, court appointed special advocates and numerous
other
professionals are faced with the overwhelming issues that
plague infants and
15 Ibid.
16 Ibid.: 23.
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toddlers in the child welfare system. But who can speak most
effectively
about these issues? ZERO TO THREE’s experience with its
Court Teams for
Maltreated Infants and Toddlers project has found that judges
are
knowledgeable and trustworthy messengers for communications
about
infants and toddlers in the child welfare system. Judges provide
a respected
and authoritative voice and help define the issue as one that
must be
addressed within the public arena.
Conclusion
There are several strategic elements that contribute to the ways
in which a
communication is understood. By appreciating these elements
and utilizing them
in the most resourceful ways, you can improve your
communications and advocacy
in support of healthy early childhood development. Watch for
our next framing
article, which will examine visuals, metaphors and simplifying
models, and tone.
Author:
Debbie M. Rappaport, Senior Field Coordinator, ZERO TO
THREE Policy Center
Published: May 30, 2006
2000 M Street NW, Suite 200, Washington, DC 20036 PHONE
202.638.1144 FAX 202.638.0851
www.zerotothree.org/policy
Leadership Advocacy Assignment
We have worked through the module on advocacy. This module
has identified what advocacy is, its importance to the
profession,
provided guidelines for developing advocacy skills, and given
some examples of actions in advocacy.
The overall purpose of this project is for you to develop skills
you would use in the field as a professional, a leaders, and an
advocate. Because of the context of this being an online course,
we will focus primarily on written communication, with the
understanding that advocacy skills depend as much upon your
ability to interact with others face-to-face as through print and
other
media.
You will have several different audiences for this project;
consider the audience and purpose of the particular aspect of the
project as
you develop your advocacy actions.
You are to craft an “advocacy statement”; this statement should
summarize the changes you wish to advocate for within the
field.
Essentially this statement should describe the desired advocacy
outcome – what you wish to make happen. I will refer to the
“DAO”
which is the Desired Advocacy Outcome. Your advocacy
statement should be a description of your DAO. Your DAO
should address
either a state or federal level issue in early childhood education.
Your DAO needs to be something specific and manageable. For
example, I am all for “raising quality of early childhood
programs”
but that is far too vague a policy action. You must have
approval from me that your DAO will fit within the context of
this assignment.
The rest of the assignment essentially revolves around the DAO.
You will write a Fact Sheet or one page bulleted summary of the
research. Think of this as a “cheat sheet” you might share with
other advocates or policy makers (who do not want to read and
8 to 10 to 20 page research paper). This should be the bones of
your literature review.
You will write a literature review which provides the foundation
for your DAO, synthesizing the argument for your DAO from
the
professional literature. This should be a minimum of 8 pages of
text *** for the literature view, not inclusive of references, title
pages,
and other non-text accoutrements. This literature review should
be based on professional literature. Excellent work will call
upon
original research publications to integrate them into your
discussion (as opposed to consistently referring only to how
others interpret
that research).
***PLEASE NOTE – I do not like giving page number amounts.
Honestly, a thorough literature review of a topic along the lines
any
of you are likely to choose should be well past 8 pages, as
BOOKS are written on these issues.
Good advocates understand the arguments opponents will make
– why would policy makers, the public, other professionals and
professions NOT support your DAO? Almost all policies
required some type of funding for implementation – so one
aspect of
opponents’ arguments will typically addressing using funding
for ECE rather than other more immediate or more direct needs.
Who
might be opposed to your DAO? For example, you want to raise
salaries for staff – that is a public funding issue for public
programs
(like ABC and Head Start) and an issue that cuts into the
business model of private providers. How do you address those
concerns?
Consider carefully your proposed DAO and then discuss how to
counter arguments against your DAO.***
***NOTE: This is an aspect of the project many students
overlook.
You will then create advocacy actions that would be targeted to
different audiences to persuade individuals to support your
DAO. All
of your submissions for the assignment should clearly reflect
back to your DAO and advocacy statement. There are a
minimum of 3
advocacy actions for an acceptable paper; outstanding efforts
will include at least 4. Your three actions must come from the
following:
• Letter to the editor of a newspaper taking your advocacy for
your DAO to the public
• Letter to a relevant policy maker make the case for your DAO
(Use appropriate salutations and formatting – this is another
area where students do not follow through effectively)
• Mutli-media (video, powtoon, etc.) or a series of connected
posts to social media (such as Facebook, Twitter, or Google); if
you have other options you would prefer to use, contact me
before submitting
• Infographic educating the public about your DAO
Your advocacy actions especially should also use a variety of
technology tools/applications beyond simple word-
processing/Word
type programs.
Review the resources provided on Blackboard to support your
development of more specific aspects of the assignment (for
example,
writing letters to the editor, writing to policy makers, creating
infographics). My expectation is that your efforts, as
professionals and
advocates, will demonstrate appropriate conventions of writing
for each of these actions and audiences.
All aspects of the project will be graded with the NAEYC
Standards Rubric, including Standard 6f: Demonstrating a high
level of oral,
written and technological communications skills with
specialization for specific professional roles emphasized in the
program. As is
true for the whole class, graduate level standards for writing are
in place. Use APA format for your references and citations.
The text
formats (Sections A, B, D, E) should be double spaced; use
APA formatting for Section D. Remember again to write to
the
audience and purpose provided.
NOTE: This assignment provides potential documentation for
meeting Standard 6 in your capstone portfolio. (The reflection
you
provide in the portfolio is important for you to discuss how this
meets Standard 6.)
Section of
project
Purpose of section Audience for
section
General expectations Submission format/
DUE DATE
(A)
Advocacy
Statement/
Accurately summarizes within 3
– 5 sentences the change for
which you are advocating; a
clear DAO is described
General –
included
course
instructor,
course and
professional
peers, policy
makers,
public
Easily accessible by all
audiences including
Clear
Concise
Accurate reflection
Specific DAO
3 – 5 sentences; double spaced
Discussion board
with feedback from
peers related to the
clarity of the
statement; feedback
from instructor about
specificity and
feasibility for project
Module 3.1 DB: –
potential topic
Initial post due
Thursday
Module 4.3
Assignment – Draft
Advocacy Statement
(also see section C
below) due Sunday
EOD
Module 6.1/6.2 Final
Project due Sunday
EOD
(B)
Connection to
NAEYC Code
Ground the advocacy
statement in ethical
considerations; demonstrate
understanding of how advocacy
Course
instructor
Provide a rationale based on the
ideals and principles of the
NAEYC Code of Ethical Conduct
for your advocacy statement –
Submitted to
instructor via BB as
part of the Advocacy
assignment
of Ethical
Conduct
is part of the ethical
expectations within the
clearly connect your statement to
the Code of Conduct; several
paragraphs double spaced
Module 6.1/6.2 Final
Project due Sunday
EOD
(C)
Bulleted
Research
Summary
Provides a one page bulleted
summary of the research that
supports your DAO
Policy
makers
Professional
peers
Concise clear relevant summary
of the research in support of the
advocacy statement/DAO; one
page; APA citation format
Submitted to
instructor via BB as
part of the advocacy
assignment; posted
on BB advocacy blog
for peer feedback
Module 4.3
Assignment Draft
Advocacy Statement
and Bulleted
research Summary
due Sunday EOD
Module 6.1/6.2 Final
Project due Sunday
EOD
(D)
Literature
Review
Provide the research and
theory that gives evidence for
the appropriateness of your
DAO – what is the research
that tells us this is best
practice? How
strong/consistent are the
findings of the research.
Course
instructor
At the very least, all bulleted
points on your one page
summary should be addressed
here – with a strong analysis and
syntheses of the research and
theory in support of the DAO
Includes relevant research and
remains on topic
Uses professional
literature/sources for research
Submitted to
instructor via BB as
part of the advocacy
assignment
Module 6.1/6.2 Final
Project due Sunday
EOD
While your opinion is going to
play a role in this – this should
represent PROFESSIONAL
values and not personal values.
Fewer than 8 pages of text (not
counting reference section) is
likely to be insufficient to support
your argument
APA format for text and citations,
double spaced
(E)
Opposing
views
(consider this
part of the
literature
review)
Include a consideration of
opposing viewpoints. What are
the arguments AGAINST your
advocacy outcome?
Course
instructor
Thoughtful consideration to
potential opposing views;
considerations about anything
that would require public funding
should be addressed ; minimum
one page double spaced
Submitted to
instructor via BB as
part of the advocacy
assignment
Module 6.1/6.2 Final
Project due Sunday
EOD
(F.1)
Advocacy
actions –
letter to editor
Write a letter to the editor for a
local or state (such as
Democrat Gazette) supporting
the DAO
NOTE: creating the action is
the intent of the project; I
cannot determine if you do
actually send your letter (but I
encourage you to do so!)
public Meets accepted criteria for letter
to editor (length, format);
accurately reflects advocacy
position statement; uses lay
language; is persuasive; clearly
and consistently presents the
DAO
Posted to BB
advocacy blog for
feedback from peers
and instructor;
submitted via BB as
part of advocacy
assignment
Module 5.1. DB Draft
Advocacy Actions
Initial Post due
Thursday
Module 6.1/6.2 Final
Project due Sunday
EOD
(F.2)
Advocacy
actions –
letter to policy
maker
Write a letter to an
APPROPRIATE policy maker to
advocate for your DAO policy
change
NOTE: creating the action is
the intent of the project; I
cannot determine if you do
actually send your letter (but I
encourage you to do so!)
Relevant
policy maker
Meets accepted
criteria/formatting for letter to
policy maker(salutations/format,
length, voice), accurately reflects
advocacy position; uses formal
language; as addressed to
appropriate policy maker; is
persuasive; clearly and
consistently presents the DAO
Posted to advocacy
blog for feedback
from peers and
instructor; submitted
via BB as part of
advocacy
assignment
Module 5.1. DB Draft
Advocacy Actions
Initial Post due
Thursday
Module 6.1/6.2 Final
Project due Sunday
EOD
(F.3)
Advocacy
actions –
multi media or
social media
You have choices here – video
created or proposed posts to
social media venues (such as
twitter, FB, google hangouts…).
Social Media venue posts must
be a minimum of 5 connected
and consecutive posts created
to provide a “story” supporting
your DAO
Pubic Evidences good communication
skills for the format; uses lay
language/minimizes professional
jargon; makes good use of the
medium; persuasive; clearly and
consistently presents the DAO
Posted to advocacy
blog for feedback
from peers and
instructor; submitted
via BB as part of
advocacy
assignment
Module 5.1. DB Draft
Advocacy Actions
NOTE: creating the action is
the intent of the project; I
cannot determine if you do
actually post your social media
actions (but I encourage you to
do so!)
Initial Post due
Thursday
Module 6.1/6.2 Final
Project due Sunday
EOD
(F.4)
Infographic
Create an infographic that
informs the public about your
DAO
Public Correct information, persuasive,
lay language (minimalize
professional jargon); clearly and
consistently represents the DAO
Posted to advocacy
blog for feedback
from peers and
instructor; submitted
via BB as part of
advocacy
assignment
Module 5.1. DB Draft
Advocacy Actions
Initial Post due
Thursday
Module 6.1/6.2 Final
Project due Sunday
EOD

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Effective Communication about the Early Years Understanding

  • 1. Effective Communication about the Early Years: Understanding the Basics of Framing Babies are great communicators. They communicate from day one, through sounds (crying, cooing, squealing), facial expressions (eye contact, smiling, grimacing), as well as gestures and body movements (moving arms and legs in excitement or distress). Most babies learn to communicate to get attention or to get a need fulfilled. They continue to develop more sophisticated communication capacities and are encouraged to do so when their efforts are rewarded by appropriate and timely responses from the people around them. As adults, we are not that different. Throughout our everyday lives, we are constantly communicating both verbally and non-verbally. Over time we learn how to communicate best with various people and in different situations. We continue to develop and expand our communication capacities when our efforts are successfully received by the people around us. As members of the infant-toddler field, we know how to communicate effectively with one another. We commonly use jargon about self- regulation, early
  • 2. intervention, infant mental health and healthy child development. Yet our professional lexicon may seem like a foreign language to lay people, including policymakers who want to understand child development and articulate policies that will help promote healthy development for babies, toddlers and their families. Policymakers are not likely to be well-versed in the terminology of our field, yet they are expected to comprehend intricate details of our work in order to create policies that support infants and toddlers appropriately. Early childhood development is a complex process and communicating it effectively can be difficult. However, we must meet this challenge, so that policymakers and the public fully understand the needs of babies and the solutions that best support families raising young children. This article is designed to provide infant-toddler professionals and researchers with a basic introduction to some concepts of effective communications; first by outlining the fundamentals of framing, and then by introducing ways to think about reframing your communications. We conclude this article with some concrete examples of how to reframe a message related to early childhood development. Framing 101 Effective communication requires an in-depth look at what we are trying to
  • 3. communicate and how people make sense of the information. Fortunately, there are people who dedicate themselves to this challenge. The FrameWorks Institute, a communications organization, conducts scholarly research on framing the public discourse about social problems and then translates that research into 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy recommendations and tools for the non-profit sector.1 The FrameWorks Institute has conducted extensive research into how to communicate effectively about early childhood development,2 which makes its work particularly useful to the infant- toddler field. FrameWorks’ approach to communications is based on the precept that people rely on “frames” to make sense of the world.3 “Framing refers to the way a story is told and to the way these cues [or stories], in turn, trigger the shared and durable cultural models that people use to make sense of their world.”4 In other words, “people approach the world not as naĂŻve blank-slate receptacles who take in
  • 4. stimuli…but rather as experienced and sophisticated veterans of perception who have stored their prior experiences as an organized mass. This prior experience then takes the form of expectations about the world, and in the vast majority of cases, the world, being a systematic place, confirms these expectations, saving the individual the trouble of figuring things out anew all the time.”5 We cannot be experts on everything, and so frames allow us to quickly make sense of the information we are receiving, so we can readily process new information. “Frames signal what counts, what can be ignored, and allow us to ‘fill in’ or infer missing information.”6 In essence, frames direct the way in which people reason about the information in a message. This process can have negative consequences though, because some frames will direct people to reason about the information inappropriately or inaccurately. In order to improve our communications, we must identify the frames that currently govern the way in which people think about infants and toddlers, so we understand how they are reasoning about the information. Let’s examine this from the perspective of communications about early childhood
  • 5. development. For those outside of the infant-toddler field, information about babies is likely to be guided by their own experiences with very young children, as well as the frames that dominate the news media and public discourse. These frames may 1 The FrameWorks Institute, http://www.frameworksinstitute.org. 2 See http://www.frameworksinstitute.org/products/ecdreports.shtml for copies of the FrameWorks Institute’s research reports and recommendations on early childhood development. 3 Bales, S.N. (2002). Framing Public Issues. Washington, DC: 1. 4Gilliam, F.D. & Bales, S.N. (2004). Framing Early Childhood Development: Strategic Communications and Public Preferences. In: Halfon N., Rice T., and Inkelas M., eds. Building State Early Childhood Comprehensive Systems Series, No. 7. National Center for Infant and Early Childhood Health Policy. Retrieved January 17, 2006 from http://www.healthychild.ucla.edu/NationalCenter/default.asp: 4. 5 Tannen, D. (Ed.) (1993) Framing in Discourse. New York: Oxford University Press: 20-21. 6 Gilliam, F.D. and Bales, S.N. (2004): 4. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy http://www.frameworksinstitute.org/ http://www.frameworksinstitute.org/products/ecdreports.shtml http://www.healthychild.ucla.edu/NationalCenter/default.asp
  • 6. or may not be accurate, based on what we know from scientific study about child development in the earliest years of life. If we want our communications to help people reason about early childhood development appropriately, we should introduce new frames that lead to alternate ways of understanding the problem and the policy solutions that match. The FrameWorks Institute’s approach to communications, and thus to the study of how to talk about early childhood development, is based on the following assumptions:7 People are not blank slates. Communication is interactive. Communication resonates with people’s deeply held values and worldviews. Communication is frame-based. When communication is inadequate, people default to the “pictures in their heads.” When communication is effective, people can see an issue from a different perspective. Next Step: Reframing Understanding how frames work is the first step in an effort to help people consider a familiar issue from a different perspective. The next step is
  • 7. reframing – providing a different lens or story through which people can understand new information.8 Reframing is hard work and takes practice, but the FrameWorks Institute offers tools to guide us in this process. One such tool is “levels of thought.” The FrameWorks Institute “adopts the position…that people reason on the basis of deeply-held moral values...”9 Those moral values are part of a hierarchical process for how people think about ideas and issues. As you will see below, ideas and issues can be divided into three levels of thought. Levels of Thought10 Level One: Big ideas and values, like freedom, justice, community, success, prevention, responsibility Level Two: Issue-types, like child care or child welfare Level Three: Specific issues, such as earned income tax credits or family and medical leave 7 Bales, S.N. (2002): 7. 8 Bales, S.N. “A Five Minute Refresher Course in Framing.” KIDS COUNT E-Zine. Issue No. 8. Washington, DC: FrameWorks Institute. http://www.frameworksinstitute.org/products/issue8framing.sht ml. Retrieved February 27, 2006. 9 Ibid.
  • 8. 10 Ibid. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy http://www.frameworksinstitute.org/products/issue8framing.sht ml Reframing issues about infants and toddlers can be done effectively “by reminding [people] of the widely shared Level One values they already incorporate into their thinking...”11 We can communicate with others by using “words and concepts like ‘responsibility,’ ‘community,’ ‘connection,’ ‘prevention,’ and ‘stewardship.’”12 Only after we have introduced the Level One value, should we communicate more specific information such as the issue type and policy details. Structuring our communications in this way provides people with a context or vision through which they can understand the fine details of our message. Let’s take a look at a fictional framing and reframing to illustrate the way in which using levels of thought can improve your communications. Original Frame 265 new babies were born in Fillmont, Indiana last year. 83% of those babies
  • 9. were born into homes in which both parents work and child care is a necessity. The community currently offers support services to new parents, but funds are lacking. The federal budget reconciliation bill made across-the- board cuts to domestic programs, including the Child Care Development Block Grant (CCDBG). This will have serious consequences for child care programs in our community. And with reauthorization of Early Head Start coming up this year, there is the possibility for even more cuts to the programs and services needed by the babies of Fillmont. What was this message about? It’s specifically about child care and budget cuts to programs for babies. However, there is no clear value expressed that would help us think about the information in a particular way. As a result, we are left to make sense of the information and come to conclusions based on the “pictures that already exist in our heads.” Unfortunately, those “pictures in our heads” may not match the communicator’s intentions. Reframe The people of Fillmont, Indiana know how to strengthen their community. They know that a baby’s healthy social, emotional, physical and cognitive development helps form the brain’s architecture and leads to success in
  • 10. school, in life and in society. By investing in a comprehensive Early Head Start program, Fillmont, Indiana has made it a priority to provide the best start in life for all its babies and toddlers, so that their children will grow up to be good citizens of the community. The Early Head Start program offers an array of services to pregnant women, infants, toddlers and their families, including home visitation, parent support, early learning and access to medical, mental health and early intervention services. But this community 11 Ibid. 12 Ibid. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy program cannot succeed without adequate federal support for Early Head Start. Reauthorization of Early Head Start is right around the corner. It’s time to remind our federal policymakers that babies in Fillmont and across the country depend on them. What was this message about? The message was clearly about community,
  • 11. prevention, stewardship and responsibility. By creating a shared vision for the success of all children, we illustrate the notion that how we care for our youngest children is paramount to their future and society’s as a whole. When we then introduced specific issues and policies, it was through the lens of the Level One values we had already established in our communication. This is merely one example of reframing. You can begin to practice framing by thinking about situations in which you regularly communicate about infant-toddler development and writing down some sample messages. For instance, if you were going to meet with a state legislator about establishing a quality rating system for infant-toddler child care, how would you develop your communication? First, make a list of the two or three big ideas or Level One values that establish a clear vision for how you want the state legislator to think about quality rating systems. Then identify the Level Two category for your communication and write down the specific Level Three policies that you are promoting. When you put all of these together, you will have two or three possible frames for communicating about quality rating systems. Remember, frames have consequences for how people reason about the information, so be sure to test your new frames to determine whether people are
  • 12. reasoning about the information in the way you intended. There is no magic bullet to effective communications. Instead our challenge is to work hard to understand the frames currently in use, as well as develop new frames that help people reason about early childhood development more appropriately. Babies are excellent examples of communication in action. Now it’s our turn to implement these lessons on framing and Be a Voice for Babies! Author: Debbie M. Rappaport, Senior Field Coordinator, ZERO TO THREE Policy Center Published: April 17, 2006 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy Effective Communication about the Early Years
  • 13. The Elements of the Frame – Part One Early childhood development is a complex process and communicating it effectively can be difficult. To help infant-toddler professionals successfully communicate with policymakers and the public about early childhood development, the ZERO TO THREE Policy Network is publishing a series of articles in The Baby Monitor focused on effective communication about the early years. In the first article (http://www.zerotothree.org/policy/framingissues.html), we provided a basic introduction to some concepts of effective communications; first by outlining the fundamentals of framing, and then by introducing ways to think about reframing your communications. “Framing refers to the way a story is told and to the way these cues [or stories], in turn, trigger the shared and durable cultural models that people use to make sense of their world.”1 We also included some concrete examples of how to reframe a message related to early childhood development. This second article begins to break the process down even further by examining the strategic elements that comprise a frame. The elements of a frame help people understand new information by providing cues for how to
  • 14. interpret the communication. The concepts and research in this article are derived from the work of the FrameWorks Institute, a non-profit communications research organization in Washington, DC. According to FrameWorks, the essential elements of a frame are: Context Numbers Messengers Visuals Metaphors and Simplifying Models Tone In this article, we examine the first three elements of the frame – context, numbers and messengers – the research which supports each element, how to use it effectively in your communications and examples that relate each element directly to communicating infant-toddler issues. The next piece in the series will focus on visuals, metaphors and simplifying models, and tone. Context What does it mean to provide context in our communications? Context refers to the conditions or circumstances that help illustrate a situation. “The way you identify 1Gilliam, F.D. & Bales, S.N. (2004). Framing Early Childhood Development: Strategic Communications and Public Preferences. In: Halfon N., Rice T., and Inkelas M., eds. Building State Early Childhood Comprehensive Systems
  • 15. Series, No. 7. National Center for Infant and Early Childhood Health Policy. Retrieved January 17, 2006 from http://www.healthychild.ucla.edu/NationalCenter/default.asp: 4. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy http://www.zerotothree.org/policy/framingissues.html http://www.healthychild.ucla.edu/NationalCenter/default.asp the problem [or issue you want to communicate] makes all the difference in how people are able to view [the solutions you propose.]”2 Establishing context in your communications may seem like a rather straightforward and simple strategy. And yet, context is the element which is most often overlooked. “When people understand issues as individual problems, they may feel critical or compassionate, but they won’t see policies and programs as the solutions.”3 When you provide context, it allows people to think about your issue as one that affects the entire community, and helps them see that community solutions are needed.4 RESEARCH SUGGESTS:5 Context establishes the cause of a problem and who is responsible for solving it.
  • 16. Context can further systems thinking and minimizes the reduction of social problems to individual solutions. Context must be built into the frame from the very beginning when the problem is introduced. So how can we use context to positively impact our communications? The FrameWorks Institute proposes the following strategies6: 1. Define the problem so that community influences and opportunities are apparent. 2. Make the connection between data and long-term trends. 3. Interpret the data: Tell the public and policymakers what is at stake and what it means to neglect this problem. 4. Connect the issue to root causes, conditions and trends with which people are familiar. 5. Assign responsibility. 6. Present solutions. 7. Acknowledge how well the state or community is doing in addressing the problem, rather than focusing on how individuals are addressing it.
  • 17. Let’s take a look at a fictional example of using context in a communication that impacts infants and toddlers. Paid Family & Medical Leave The Jackson Paper Company is taking its employees and executives on the road and making the case for paid family and medical leave at the State House. The company realizes that investing in the healthy growth and 2 Bales, S.N. (June 2004). Framing Public Issues. Washington, DC: 16. 3 Ibid. 4 Ibid. 5 Ibid. 6 Ibid.: 18. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy development of the community’s youngest children pays huge dividends for everyone, and they want the state to recognize it too. So they are asking the state to demonstrate their commitment to families with very young children by passing legislation that would make family and medical leave more
  • 18. accessible and affordable. Jackson Paper provides 6 weeks of paid family and medical leave and up to 6 additional weeks of unpaid family and medical leave to all of its employees – both men and women – upon the birth or adoption of a new baby or when a family member becomes ill and needs care. They recognize that to build a satisfied and loyal workforce, you have to support and value the people who work for you. Now it’s time for the state to do the same and make paid family leave a priority. This example illustrates context by making paid family and medical leave a public issue, rather than the problem of one individual family. It presents the problem, offers solutions, and assigns responsibility. Numbers We see numbers everywhere – in our work, in the news, in our everyday life activities – and yet numbers alone do not tell a story. Research from the cognitive sciences tells us that numbers must be accompanied by narrative in order for them to be fully understood. RESEARCH SUGGESTS7: Numbers alone often fail to create “pictures in our heads.” Most people cannot judge the size or meaning of numbers; they need cues. Once a frame is established, it will “trump” the numbers.
  • 19. What, then, does this mean for people who use data regularly in their work? It means that we must think more strategically about how we use numbers, how we explain them and how we use them to support our frame. These strategies8 from FrameWorks help us use numbers more effectively: 1. Never provide numbers/data without telling what they mean. 2. Try to provide the interpretation first, then the data. An excellent method for accomplishing this is “social math,” a way of associating numbers with comparisons of similar things that people can understand. This strategy was developed by experts at The Advocacy 7 Ibid.: 19. 8 Ibid.: 19-21 and Bales, S.N. (November 2003). .” “The Storytelling Power of Numbers.” KIDS COUNT E-Zine. Issue No. 25. Washington, DC: FrameWorks Institute. http://www.frameworksinstitute.org/products/issue8framing.sht ml. Retrieved November 21, 2005. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy
  • 20. http://www.frameworksinstitute.org/products/issue8framing.sht ml Institute and Berkeley Media Studies Group. Here’s an example of social math from the international advocacy community: “’Two years ago in Nigeria, an AK-47 could be had in exchange for two cows. Now the price is down to one cow. And in Sudan, you can get an AK-47 for a chicken.’ (Marie Griesgraber, Oxfam America)”9 3. Use numbers only when necessary. When you use dramatic numbers, you may have the inadvertent effect of making the problem seem unmanageable or scary. 4. Use numbers to demonstrate cost-effectiveness and to convey the cost of ignoring the problem. Let’s take a look at an example of using numbers effectively in a communication about infants and toddlers. Using Social Math “In the time it takes to watch an episode of Law and Order SVU, five infants are being removed from their homes for abuse or neglect or
  • 21. both. During the time you’re getting ready to go to work, another five babies move into foster care. Everyday in the United States, 118 babies leave their homes because their parents cannot take care of them.10”11 As this example demonstrates, associating numbers with something people know and recognize can help describe the scope and size of the data being presented. Messengers The person who delivers your message – the messenger – is one of the most important elements in a frame. The messenger is the person who establishes why this is a problem about which people should care.12 In fact, “messages can be reinforced or undermined by their attachment to a [particular messenger].”13 For example, FrameWorks’ research on children’s oral health found that when dentists were the messenger, they were perceived as speaking from a position of self- interest.14 Thus the choice of messenger interfered with the success of the frame. 9 Bales, S.N. (June 2004). Framing Public Issues. Washington, DC: 20. 10 Administration for Children & Families. (August 2005) The AFCARS Report: Preliminary FY 2003 Estimates as of April 2005 (10) What were the ages of the children who entered care during FY 2003?, U.S. Department of Health and Human Services,
  • 22. http://www.acf.hhs.gov/programs/cb/stats_research/afcars/tar/re port10.htm , retrieved January 23, 2006. 11 Youcha, V., Hudson, L. and Rappaport, D. (April 3, 2006) “From Science to Public Policy: Court Teams for Maltreated Infants and Toddlers.” The Baby Monitor: ZERO TO THREE Policy and Advocacy News. ZERO TO THREE Policy Center. Washington, DC. 12 Bales (June 2004): 22. 13 Ibid. 14 Ibid. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy http://www.acf.hhs.gov/programs/cb/stats_research/afcars/tar/re port10.htm You can strengthen your frame by carefully selecting messengers who will lend credibility and avoid perceived self-interest. RESEARCH SUGGESTS15: The choice of messengers is as important as the message itself. The message is reinforced or undermined by the choice of messenger. Knowledge and trustworthiness are critical to public acceptance, not likeability or familiarity. Some messengers are not credible on certain issues because we
  • 23. assume they are biased toward a perspective. Unlikely allies can prompt public reconsideration of an issue or recommendation. Some messengers convey specific frames. Infant-toddler professionals and researchers can improve their communications about early childhood development by broadening the scope of professionals they utilize as messengers. Strategies16 proposed by FrameWorks include: 1. Use messengers who can make the connection between the severity of the problem and the system that can address it. Be sure to use a messenger who can establish that the problem is public, not the problem of an individual or a particular family. 2. Test your messengers for public perceptions of their knowledge and trustworthiness. 3. Use unlikely allies. 4. Only use professional advocates and those closest to the issue in supporting roles, understanding the public’s assumption that they are already vested in
  • 24. the issue. Let’s take a look at an example of using messengers effectively in a communication about infants and toddlers. Judges as Messengers Babies and toddlers are the most vulnerable to the effects of maltreatment, which can have life-long implications on all aspects of their development if not properly addressed. Yet the needs of infants and toddlers in the child welfare system are often overlooked. Social workers, early intervention specialists, court appointed special advocates and numerous other professionals are faced with the overwhelming issues that plague infants and 15 Ibid. 16 Ibid.: 23. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy toddlers in the child welfare system. But who can speak most effectively about these issues? ZERO TO THREE’s experience with its
  • 25. Court Teams for Maltreated Infants and Toddlers project has found that judges are knowledgeable and trustworthy messengers for communications about infants and toddlers in the child welfare system. Judges provide a respected and authoritative voice and help define the issue as one that must be addressed within the public arena. Conclusion There are several strategic elements that contribute to the ways in which a communication is understood. By appreciating these elements and utilizing them in the most resourceful ways, you can improve your communications and advocacy in support of healthy early childhood development. Watch for our next framing article, which will examine visuals, metaphors and simplifying models, and tone. Author: Debbie M. Rappaport, Senior Field Coordinator, ZERO TO THREE Policy Center Published: May 30, 2006
  • 26. 2000 M Street NW, Suite 200, Washington, DC 20036 PHONE 202.638.1144 FAX 202.638.0851 www.zerotothree.org/policy Leadership Advocacy Assignment We have worked through the module on advocacy. This module has identified what advocacy is, its importance to the profession, provided guidelines for developing advocacy skills, and given some examples of actions in advocacy. The overall purpose of this project is for you to develop skills you would use in the field as a professional, a leaders, and an advocate. Because of the context of this being an online course, we will focus primarily on written communication, with the understanding that advocacy skills depend as much upon your ability to interact with others face-to-face as through print and other media. You will have several different audiences for this project;
  • 27. consider the audience and purpose of the particular aspect of the project as you develop your advocacy actions. You are to craft an “advocacy statement”; this statement should summarize the changes you wish to advocate for within the field. Essentially this statement should describe the desired advocacy outcome – what you wish to make happen. I will refer to the “DAO” which is the Desired Advocacy Outcome. Your advocacy statement should be a description of your DAO. Your DAO should address either a state or federal level issue in early childhood education. Your DAO needs to be something specific and manageable. For example, I am all for “raising quality of early childhood programs” but that is far too vague a policy action. You must have approval from me that your DAO will fit within the context of this assignment. The rest of the assignment essentially revolves around the DAO. You will write a Fact Sheet or one page bulleted summary of the research. Think of this as a “cheat sheet” you might share with
  • 28. other advocates or policy makers (who do not want to read and 8 to 10 to 20 page research paper). This should be the bones of your literature review. You will write a literature review which provides the foundation for your DAO, synthesizing the argument for your DAO from the professional literature. This should be a minimum of 8 pages of text *** for the literature view, not inclusive of references, title pages, and other non-text accoutrements. This literature review should be based on professional literature. Excellent work will call upon original research publications to integrate them into your discussion (as opposed to consistently referring only to how others interpret that research). ***PLEASE NOTE – I do not like giving page number amounts. Honestly, a thorough literature review of a topic along the lines any of you are likely to choose should be well past 8 pages, as BOOKS are written on these issues. Good advocates understand the arguments opponents will make
  • 29. – why would policy makers, the public, other professionals and professions NOT support your DAO? Almost all policies required some type of funding for implementation – so one aspect of opponents’ arguments will typically addressing using funding for ECE rather than other more immediate or more direct needs. Who might be opposed to your DAO? For example, you want to raise salaries for staff – that is a public funding issue for public programs (like ABC and Head Start) and an issue that cuts into the business model of private providers. How do you address those concerns? Consider carefully your proposed DAO and then discuss how to counter arguments against your DAO.*** ***NOTE: This is an aspect of the project many students overlook. You will then create advocacy actions that would be targeted to different audiences to persuade individuals to support your DAO. All of your submissions for the assignment should clearly reflect back to your DAO and advocacy statement. There are a minimum of 3 advocacy actions for an acceptable paper; outstanding efforts will include at least 4. Your three actions must come from the
  • 30. following: • Letter to the editor of a newspaper taking your advocacy for your DAO to the public • Letter to a relevant policy maker make the case for your DAO (Use appropriate salutations and formatting – this is another area where students do not follow through effectively) • Mutli-media (video, powtoon, etc.) or a series of connected posts to social media (such as Facebook, Twitter, or Google); if you have other options you would prefer to use, contact me before submitting • Infographic educating the public about your DAO Your advocacy actions especially should also use a variety of technology tools/applications beyond simple word- processing/Word type programs. Review the resources provided on Blackboard to support your development of more specific aspects of the assignment (for example, writing letters to the editor, writing to policy makers, creating infographics). My expectation is that your efforts, as professionals and advocates, will demonstrate appropriate conventions of writing for each of these actions and audiences.
  • 31. All aspects of the project will be graded with the NAEYC Standards Rubric, including Standard 6f: Demonstrating a high level of oral, written and technological communications skills with specialization for specific professional roles emphasized in the program. As is true for the whole class, graduate level standards for writing are in place. Use APA format for your references and citations. The text formats (Sections A, B, D, E) should be double spaced; use APA formatting for Section D. Remember again to write to the audience and purpose provided. NOTE: This assignment provides potential documentation for meeting Standard 6 in your capstone portfolio. (The reflection you provide in the portfolio is important for you to discuss how this meets Standard 6.)
  • 32. Section of project Purpose of section Audience for section General expectations Submission format/ DUE DATE (A) Advocacy Statement/ Accurately summarizes within 3 – 5 sentences the change for which you are advocating; a clear DAO is described General – included course instructor,
  • 33. course and professional peers, policy makers, public Easily accessible by all audiences including Clear Concise Accurate reflection Specific DAO 3 – 5 sentences; double spaced Discussion board with feedback from peers related to the clarity of the statement; feedback
  • 34. from instructor about specificity and feasibility for project Module 3.1 DB: – potential topic Initial post due Thursday Module 4.3 Assignment – Draft Advocacy Statement (also see section C below) due Sunday EOD Module 6.1/6.2 Final Project due Sunday EOD (B)
  • 35. Connection to NAEYC Code Ground the advocacy statement in ethical considerations; demonstrate understanding of how advocacy Course instructor Provide a rationale based on the ideals and principles of the NAEYC Code of Ethical Conduct for your advocacy statement – Submitted to instructor via BB as part of the Advocacy assignment of Ethical
  • 36. Conduct is part of the ethical expectations within the clearly connect your statement to the Code of Conduct; several paragraphs double spaced Module 6.1/6.2 Final Project due Sunday EOD (C) Bulleted Research Summary Provides a one page bulleted summary of the research that supports your DAO
  • 37. Policy makers Professional peers Concise clear relevant summary of the research in support of the advocacy statement/DAO; one page; APA citation format Submitted to instructor via BB as part of the advocacy assignment; posted on BB advocacy blog for peer feedback Module 4.3 Assignment Draft Advocacy Statement and Bulleted
  • 38. research Summary due Sunday EOD Module 6.1/6.2 Final Project due Sunday EOD (D) Literature Review Provide the research and theory that gives evidence for the appropriateness of your DAO – what is the research that tells us this is best practice? How strong/consistent are the findings of the research. Course
  • 39. instructor At the very least, all bulleted points on your one page summary should be addressed here – with a strong analysis and syntheses of the research and theory in support of the DAO Includes relevant research and remains on topic Uses professional literature/sources for research Submitted to instructor via BB as part of the advocacy assignment Module 6.1/6.2 Final Project due Sunday
  • 40. EOD While your opinion is going to play a role in this – this should represent PROFESSIONAL values and not personal values. Fewer than 8 pages of text (not counting reference section) is likely to be insufficient to support your argument APA format for text and citations, double spaced (E) Opposing views (consider this part of the
  • 41. literature review) Include a consideration of opposing viewpoints. What are the arguments AGAINST your advocacy outcome? Course instructor Thoughtful consideration to potential opposing views; considerations about anything that would require public funding should be addressed ; minimum one page double spaced Submitted to instructor via BB as part of the advocacy
  • 42. assignment Module 6.1/6.2 Final Project due Sunday EOD (F.1) Advocacy actions – letter to editor Write a letter to the editor for a local or state (such as Democrat Gazette) supporting the DAO NOTE: creating the action is the intent of the project; I cannot determine if you do actually send your letter (but I encourage you to do so!) public Meets accepted criteria for letter
  • 43. to editor (length, format); accurately reflects advocacy position statement; uses lay language; is persuasive; clearly and consistently presents the DAO Posted to BB advocacy blog for feedback from peers and instructor; submitted via BB as part of advocacy assignment Module 5.1. DB Draft Advocacy Actions Initial Post due
  • 44. Thursday Module 6.1/6.2 Final Project due Sunday EOD (F.2) Advocacy actions – letter to policy maker Write a letter to an APPROPRIATE policy maker to advocate for your DAO policy change NOTE: creating the action is the intent of the project; I cannot determine if you do actually send your letter (but I encourage you to do so!)
  • 45. Relevant policy maker Meets accepted criteria/formatting for letter to policy maker(salutations/format, length, voice), accurately reflects advocacy position; uses formal language; as addressed to appropriate policy maker; is persuasive; clearly and consistently presents the DAO Posted to advocacy blog for feedback from peers and instructor; submitted via BB as part of advocacy
  • 46. assignment Module 5.1. DB Draft Advocacy Actions Initial Post due Thursday Module 6.1/6.2 Final Project due Sunday EOD (F.3) Advocacy actions – multi media or social media You have choices here – video created or proposed posts to social media venues (such as twitter, FB, google hangouts…).
  • 47. Social Media venue posts must be a minimum of 5 connected and consecutive posts created to provide a “story” supporting your DAO Pubic Evidences good communication skills for the format; uses lay language/minimizes professional jargon; makes good use of the medium; persuasive; clearly and consistently presents the DAO Posted to advocacy blog for feedback from peers and instructor; submitted via BB as part of advocacy assignment
  • 48. Module 5.1. DB Draft Advocacy Actions NOTE: creating the action is the intent of the project; I cannot determine if you do actually post your social media actions (but I encourage you to do so!) Initial Post due Thursday Module 6.1/6.2 Final Project due Sunday EOD (F.4) Infographic
  • 49. Create an infographic that informs the public about your DAO Public Correct information, persuasive, lay language (minimalize professional jargon); clearly and consistently represents the DAO Posted to advocacy blog for feedback from peers and instructor; submitted via BB as part of advocacy assignment Module 5.1. DB Draft Advocacy Actions Initial Post due Thursday