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1. Adapting Event App Usage and Design in the Wake of COVID-19
Introduction
The COVID-19 pandemic has had a profound impact on virtually all aspects of life, including the
event industry. With in-person events significantly restricted due to health and safety concerns,
event planners and attendees have had to adapt to a new virtual landscape. Event apps have
become more critical than ever as they provide a means for communication, engagement, and
organization for both virtual and in-person events. This article will explore how event app usage
and design have been impacted by the pandemic, and the new features and best practices that
have emerged in response. As we continue to navigate the pandemic, it's essential to
understand how event apps can best adapt to meet the changing needs of event planning
software and attendees.
The Changing Landscape of Event Apps
Prior to the COVID-19 pandemic, event apps were primarily used to provide attendees with a
convenient way to access event information, such as schedules, maps, and speaker bios. They
also provided a means for attendees to network and connect with one another, as well as
engage with event content through features like live polling and Q&A sessions.
However, with the pandemic's emergence, the event industry saw a dramatic shift away from
in-person gatherings towards virtual events. As a result, event apps have evolved to support
virtual events and provide the necessary features to help attendees engage with event content
remotely. This includes features like virtual event platforms, video conferencing, and interactive
chat functions. The pandemic has also spurred the need for event apps to include health and
safety information, such as mask requirements and social distancing guidelines, to ensure
attendee safety at in-person events.
Additionally, event planners have had to adapt to the uncertainty of the pandemic, which has
resulted in more flexibility in event planning software . Event app have played a crucial role in
this regard, as they allow planners to make quick changes and updates to the event schedule or
content in real-time. This adaptability has made event apps even more valuable in the current
landscape, as they allow for seamless transition between in-person and virtual events.
Overall, the pandemic has accelerated the need for event apps to provide more functionality
and flexibility, both for virtual and in-person events, while also prioritizing attendee health and
safety.
Challenges and Opportunities

2. Both event organisers and participants have faced several difficulties as a result of the
COVID-19 pandemic. One of the biggest difficulties for event planners has been adjusting to the
quickly changing environment and switching to virtual events. To successfully deliver virtual
events, a considerable shift in mentality and strategy was necessary, along with the need to
swiftly pick up new technology and platforms. While this is going on, there are still live events
that must follow tight health and safety regulations.
The pandemic has made participants feel unsure and worried about their health and safety
while at events. They might also have trouble connecting with other participants, gaining access
to event information, or interacting with presenters in virtual spaces.
Apps for events have been crucial in overcoming these difficulties. For instance, online event
platforms can give participants a centralized location to view event details, take part in live
sessions, and network with other participants. Event applications can also disseminate health
and safety information, keeping spectators informed of the most recent regulations and
enhancing their comfort while attending live events.
Additionally, event applications have opened up fresh possibilities for innovation and
development in the sector. As more events go online, event apps can introduce innovative
features like AI-powered matchmaking or gamification to increase attendee engagement. Event
applications can offer more dynamic event programming and give guests real-time information
as the pandemic has produced a more flexible environment for event planning software.
Planners can also use the enormous quantity of data that can be gathered through event apps
to inform their decisions and enhance upcoming events.
Adjusting Event App Design for the New Normal
The "new normal" created by the COVID-19 pandemic has forced event planners and app
developers to adjust their design strategies to ensure that event apps are effective in meeting
the changing needs of attendees. Here are some of the adjustments that have been made:
1. Prioritizing Health and Safety: The pandemic has made it necessary for event apps to
prioritize health and safety information, such as mask requirements and social distancing
guidelines. This information needs to be prominently displayed within the app to ensure
attendees feel comfortable and confident attending in-person events.
2. Integrating Virtual Event Platforms: With the shift towards virtual events, event apps
need to provide a seamless integration with virtual event platforms to ensure that
attendees can access event content and engage with other attendees easily. This
includes integrating video conferencing and chat functions directly into the app to
facilitate apps for networking.

3. 3. Simplifying User Interface: With the increase in the complexity of event programming,
the user interface of event apps needs to be simple and intuitive to ensure attendees
can easily navigate and find the information they need. This includes features like
customizable schedules and push notifications to keep attendees informed of schedule
changes or other updates.
4. Offering Dynamic Content: Event apps need to provide dynamic content that can adapt
to the changing needs of attendees. This includes personalized content
recommendations and providing real-time updates on speakers, schedules, or other
event information.
5. Leveraging Data Analytics: Event apps can collect valuable data on attendee behavior,
preferences, and engagement, which can be used to optimize event programming,
enhance the user experience, and improve future events.
Key Features of COVID-Adapted Event Apps
The COVID-19 pandemic has forced event apps to adapt and incorporate new features to meet
the changing needs of event planners and attendees. Here are some of the key features that
COVID-adapted event apps are incorporating:
1. Virtual Event Capabilities: Many event apps now offer virtual event capabilities, such as
live streaming, video conferencing, and virtual networking, to enable attendees to
participate in events remotely. This is especially important in the wake of the pandemic,
where many events have shifted to virtual formats to reduce the risk of infection.
2. Health and Safety Measures: Event apps are now incorporating features to help event
planners communicate health and safety information to attendees. For example, apps
can provide information on mask requirements, social distancing guidelines, and crowd
density. Additionally, some apps are providing virtual health screening tools or contact
tracing capabilities to reduce the risk of infection.
3. Increased Communication Channels: Event apps are now providing more
communication channels to allow attendees to connect and network. This includes chat
rooms, discussion forums, and virtual breakout rooms to enable attendees to participate
in virtual events more seamlessly. Some apps also allow attendees to create their own
networking groups based on shared interests.
4. Personalized Experiences: Event apps are incorporating more personalized experiences
to enhance attendee engagement. This includes personalized recommendations for
sessions, speakers, and other content based on attendee preferences or behavior.
Some apps are also incorporating AI-powered matchmaking tools to enable attendees to
connect with other attendees with similar interests or backgrounds.

4. 5. Real-time Updates and Schedules: To keep attendees informed of schedule changes or
other updates, event apps are now providing real-time updates and schedules. Push
notifications can be sent to attendees to inform them of schedule changes, important
announcements, or new session details.
Best Practices for Event App Design
Event app designers need to keep up with the ever-changing pandemic landscape to create
user-friendly apps that meet the needs of both event planners and attendees. Here are some
best practices for event app design:
1. Prioritize User Experience: The user experience is crucial in event app design.
The app should be intuitive and easy to navigate, with a clear hierarchy of
information. Use a simple and clean design to avoid overwhelming users with too
much information.
2. Enable Personalization: Personalization is important in event apps to ensure that
attendees can find relevant information and customize their experience. The app
should allow attendees to create their own schedules, set reminders for sessions,
and receive recommendations based on their interests and behavior.
3. Provide Clear and Timely Communication: Communication is key in event apps.
The app should provide real-time updates on schedule changes, speaker
information, and other important announcements. Push notifications and in-app
messaging can be used to keep attendees informed.
4. Incorporate Virtual Event Capabilities: With the shift towards virtual events, event
apps should incorporate virtual event capabilities. This includes video
conferencing, live streaming, and virtual networking features to enable attendees
to participate in events remotely.
5. Integrate Health and Safety Information: The app should provide health and
safety information to attendees, such as mask requirements, social distancing
guidelines, and crowd density. The app should also incorporate virtual health
screening tools or contact tracing capabilities to reduce the risk of infection.
6. Incorporate Data Analytics: The app should be designed to collect data on
attendee behavior, preferences, and engagement. This data can be used to
optimize event programming, enhance the user experience, and improve future
events.
7. Test and Iterate: Finally, it's important to test and iterate the app design to ensure
it meets the needs of event planners and attendees. Conduct user testing to
gather feedback and use the insights to improve the app.

5. Case Studies
Here are some real-world examples of event apps that have successfully adapted to the
COVID-19 pandemic and benefited event planners and attendees:
Hopin: Hopin is an all-in-one virtual event platform that enables event planners to host events
online. The app provides a range of features, including live streaming, video conferencing,
virtual networking, and virtual event booths. Hopin has been successful in helping event
planners pivot to virtual events, which has become increasingly important during the pandemic.
EventMobi: EventMobi is an event app that provides virtual event capabilities, such as live
streaming and virtual networking. The app also includes health and safety features, such as
virtual health screening tools and contact tracing capabilities. EventMobi has been used for a
range of events, including conference app, trade shows, and music festivals, and has been
successful in helping event planners provide a safe and engaging event experience.
Eventify: Eventify is an event app that provides event registration, ticketing, virtual event
capabilities, and live streaming. During the pandemic, Eventify has been used to host
successful virtual events, including conference app, meetings, and networking events. Eventify's
virtual event features have allowed event planners to reach a wider audience and provide
attendees with an engaging and immersive event experience.
Socio: Socio is an event app that provides virtual event capabilities, such as live streaming and
virtual networking, as well as real-time updates and schedules. The app also provides data
analytics to help event planners optimize event programming and improve the user experience.
Socio has been used for a range of events, including apps for conference, trade shows, and
music festivals, and has been successful in helping event planners provide a seamless and
engaging event experience.
Pathable: Pathable is an event app that provides virtual event capabilities, such as live
streaming and virtual networking, as well as health and safety features, such as health
screening tools and contact tracing capabilities. The app also provides data analytics to help
event planners optimize event programming and improve the user experience. Pathable has
been used for a range of events, including conferences, trade shows, and music festivals, and
has been successful in helping event planners provide a safe and engaging event experience.
Whova: Whova is an event app that provides virtual event capabilities, such as live streaming
and virtual networking, as well as event management tools, such as attendee engagement and
analytics. During the pandemic, Whova has been used for virtual conferences and events, and
has helped event planners reach a larger audience by providing remote attendance options.
Whova's virtual event features have also allowed attendees to network and interact with other
attendees remotely.

6. Conclusion
In conclusion, the COVID-19 pandemic has had a significant impact on the event app industry,
leading to the need for virtual event capabilities, health and safety measures, and increased
communication channels. Despite the challenges, event apps have risen to the occasion and
provided event planners and attendees with the tools they need to successfully adapt and
navigate the pandemic landscape.
The key takeaways from this discussion include the importance of virtual event capabilities,
attendee engagement tools, health and safety measures, and real-time analytics and reporting.
These features have helped event planners successfully transition to virtual events and
provided attendees with an immersive event experience, while also keeping them safe.
It's important to emphasize the need for continued adaptation and innovation in the event app
industry in response to the pandemic. As the situation continues to evolve, event apps will need
to remain flexible and responsive, and continue to provide innovative solutions that meet the
changing needs of event planners and attendees.
In conclusion, the event app industry has shown great resilience and adaptability in the face of
the COVID-19 pandemic, and it will continue to play a critical role in the success of events
moving forward.