1. Eva Olivares, MBA
1356 North West 25th Street
Miami, FL 33142
Eva_3@msn.com
(305) 336-5332
OBJECTIVE
To obtain a Full time position in a rapid growing and reputable organization that will allow me to
utilize healthcare management knowledge and Lean Six Sigma tools to effectively implement
modifications to a current system for process improvement with the use of a high set of
management, communication, interpersonal, leadership, and team building skills.
PROFILE
Bilingual (fluent in English and Spanish), detailed and goal oriented, independent, reliable,
strong written and verbal communication skills. Able to work under minimal supervision, high
coordination skills, and able to multi task in a fast paced environment. Efficient use of Access,
Excel, Visio, and Microsoft Office.
EXPERIENCE HIGHLIGHTS
 Developed a Clinical Research Coordinator Protocol for a multi-center national research
study at Bascom Palmer Eye Institute, University of Miami
 Developed a Pediatrics Project Process Improvement Plan for the Pediatrics Department
at Bascom Palmer Eye Institute, University of Miami
 Developed a Pediatrics Handbook for the Pediatrics Department at Bascom Palmer Eye
Institute, University of Miami
 Developed a Process Improvement Summary Chart for the Pediatrics Department at
Bascom Palmer Eye Institute, University of Miami
 Participated as a Site Coordinator and Masked Examiner for PEDIG ATS18 Protocol:
In my most recent contribution in 2015, I acted as a Site Coordinator and as a Masked
Examiner for the PEDIG ATS18 Protocol. As a Site Coordinator, I assisted in data
collection, data entry, appointment scheduling, patient work up, and data transmittal. As
a Masked Examiner, I obtained visual acuities unbiased to patients’ treatment. I have
demonstrated my ability to multitask, manage, plan, create and improve several processes
at once. Research publications participant for all of the Amblyopia Treatment Studies
(ATS) with the Pediatric Eye Disease Investigator Group (PEDIG) and for the
Convergence Insufficiency Treatment Trial (CITT) Studies.
 Assisted in the initiation, duration, and completion phase for the following projects at the
University of Miami’s Project Management Office under Sue Davis and Richard
Melnyck’s leadership: Medication Reconciliation Project, Enhance Execution of Basic
Patient Care (Hill- Rom) Project, Pressure Ulcer Prevention Project, CJR Program/Hip &
Knee Project, Crimson Application Project.

2. KEY COMPETENCIES
Professional Memberships
2006 CITT- Board Certified Vision Therapist
2013 NIH Training Course Certification “Protecting Human Research Participants”
2013 CITI Program Certification “Good Clinical Practice & ICH (GCP) and HIPS”
2013 American College of Healthcare Executives (ACHE)
EMPLOYMENT HISTORY
12/2015- 07/2016 Project Coordinator, University of Miami Project Management Office,
Miami, FL
2002-2010 Senior Clinical Research Coordinator, Bascom Palmer Eye Institute,
Miami, FL
2011-11/2015 Senior Ophthalmic Technician, Bascom Palmer Eye Institute, Miami, FL
2015 Clinical Research Coordinator PEDIG ATS18, Bascom Palmer Eye
Institute, Miami, FL
2015 Masked Examiner PEDIG ATS18, Bascom Palmer Eye Institute, Miami,
FL
EDUCATION
12/2008 BS Health Sciences/Health Services Administration
Florida International University, Miami, FL
12/2014 MBA Healthcare Management
Florida International University, Miami, FL
REFERENCES AVAILABLE UPON REQUEST