1. Ethel Alamina
Phone: (714) 709-5164
Email: ethel.alamina@mailccc.com
Linked-In: https://www.linkedin.com/in/ethelvergara
Objective
I am a courteous,dedicated individualseeking arewardingpositionasaMedical Assistant.Ioffer
strongknowledge of patientcare tasksalongwithclerical experience andexpertisetomaximize
the efficiency of yourfacility.
Qualifications
● Bilingual- English&Spanish
● Outstandingcustomerservicesskills
● Waivedlab/diagnostictesting:Urinalysis,occultblood, pregnancy,glucose andhemoglobin
● Vision,audiometry,respiratoryandEKG
● ICD-9 and CPTcoding,Medisoft,insurance authorization
● Electronicbilling,faxing,charting,referrals,inventory
● OSHA and HIPAA certifications
● Injections,immunizations,capillarypuncture,venipuncture
● Patienthistoryandvital signs
● BLS CPR Certified
Professional Experience
UltimateChiropractic Group, Anaheim, CA
Medical Assistant
● Assistedpatientsinschedulingappointmentsandansweringphone calls;makingthe office
organizedandeasierforthe staff.
● Explainingtherapyproceduresandtreatmentstopatients;makingpatientsfeel comfortable
whenknowing aboutthe procedures.
● Recordedvital signsinpatients’records;patientswere abletocommunicate andexpresstheir
needswiththe doctor.
● Assistedinpatients’treatments;developedacaringrelationshipforthe patientsandpatients’
healthbecame betterwithcustomizedtreatmentprescribedbythe doctorandtherapist.
● Monitoringandmeetingthe needsof patients;patientshada comfortable environmentatthe
facility.
● Assistedthe doctorsandtherapistbytranslating;allowingthe staff tocommunicate with
patients’needsandansweringtheirquestions.
● Maintainedcleanequipmentandphysical therapyrooms;accommodatingthe patientsmade
themfeel safe byrespectingtheirprivacy.
McDonald’sRestaurant,Orange,CA November2013 to Present
Cashier/ CustomerService
● Greetand assistcustomers;greetupto 100 customersa day and assistedwiththeirorders.
● Sell andadvertise newitems;suggesteditemsresultinginanincrease of sales.
● Stock product;stockingandpreparingwill maximizethe efficiency of runningthe store.
● Close the store;preparingforthe nextdayallowedemployeesmore time toworkwithout
havinganydelays.
● Maintainstore cleanliness;keepinganorganizedandcleanstore attractedmore customers

2. J.A.Video Rental,Orange,CA May 2013 to October2013
Cashier
● Provide excellentcustomerservice;greetedpotential customersandsuggestednewmovies
havingan increase inrentals.
● Maintainstore cleanliness;keepingthe store cleanattractedmore clientsandallowedclientsto
have a pleasantrental experience.
● Stock productand countand close register;orderingavarietyof videosprovidedclienttohave
more options.Trackingthe expensesandsalesmade itefficientformanagertorun the business.
Education
Career Collegeof California,SantaAna,CA September2014 to March 2015
Medical Assistant Certificate
GPA of 3.72
El Modena High School,Orange,CA June 2014
High School Diploma