1. ERNEST C. PERALTA
Home/magic Jack: 702-359-2373 PSC 103 Box 5081
E mail: ernestclperalta@yahoo.com APO, AE, 09603
Profile
Seasoned Hospitality administrator, planner, and manager with 23 years of experience leading teams of US and
foreign nationals to provide outstanding Food Service (19 years), Fitness and Sports (5 years), Club and Recreation
(1.7 years), and Quality Assurance Surveillance and Contract Management (11.10 years) programs to a community
of nine thousand people. Hundreds of hours of leadership training; adept in building, motivating, and managing
cohesive teams focused on exemplary customer service. Broad experience in multi-national work environments (20
years overseas)enables program success in various geographic locations.
Career Achievements
• Led Food Service Section: two facilities, 89 staff, $625K annual income; section won USAFE’s 2012 Food
Service Excellence Award and was key to winning 2011 Best Large Unit in US Air Force.
• Mentored senior Afghan leaders and first-ever, transitioned $105M depot and assets from North Atlantic Treaty
Organization (NATO) and multi-national forces to Afghan National Police (ANP).
• Directed Food Service, Fitness and Sports, Hotel, Club, Bowling, Base Pool, Tickets and Tours, Quality
Assurance and Marketing of operations on Moron Air Base, Spain.
• Seasoned contract manager with experience spanning 22 contracts at various world-wide locations totaling
$164.9M.
Professional Background
Managing Member February 2014 – Present
The Juice Zone, LLC Aviano Air Base, Aviano, Italy
Co-owner of coffee service contract with Army and Air Force Exchange Service.
Guided/directed/planned/corresponded start-up company/staffmembers and increased service/product line items by
addition of Euro-style menu increasing sales by 60%
• Established food operations from “scratch” and trained staff in providing quality fast food service to base
community; ensured compliance with Public Health requirements—customer satisfaction at 95% rating.
• Streamlined logistics in support ofthree coffee shop locations; ensured product availability at all locations --
saved thousandsofdollars in manpower/operating cost.
Food Service Manager August 2014 – September 2014
URS Corp Al Jaber Air Base, Kuwait City, Kuwait
Chosen by corporate executives to set-up food service operations in one month at an undisclosed location in Kuwait.
Provided oversight of a $10M Federal contract. Guided/directed 58 multi-national staff members and improved all
aspects ofoperations in support of thousandsofmilitary and civilian personnel.
• Established food operations from “ground zero” and trained staff in providing food service for USMC.
• Created frame-work for food service at two locations in support of an additional follow-on a thousand more
customers.
Food Service Manager August 2013 – August 2014
Sallyport Thumrait Air Base, Thumrait City, Oman
Provided oversight in Food Service operations of a $6M Federal contract. Guided/directed 49 multi-national staff
members and improved all aspects ofoperations in support of 750 military and civilian personnel.
• Directed staff in providing club-style food service: seamless transition of operations from CKGS to URS, zero
contract discrepancies, 11 Public Health “Sat”/one “Excellent” ratings while garnering exceptional service rating of
100% based on customer comment cards—DV (Distinguished Visitors) lauded facility as “Best in the AOR.”
• Food Team supported two military exercises, numerous DV events,12 US Holiday meals, hot meals during a
two-week floor renovation project; ensured customers were fed 24/7/365—provided over 800K meals in a year
Director of Food Service January 2011- December 2012
United States Air Force Aviano Air Base, Aviano, Italy
Oversaw Food Service operations; budgeted,laid policies, guided staff, initiated quality of life programs and
upgraded equipment in support of nine thousand people.
2. • Developed menus, revamped food events,and trained staff; added 11 special events to include a Top Chef
cooking competition--computer-based evaluation ratings total for both restaurants rocketed to 98.5%.
• Harmonized US and Italian workers into a team; resolved nine union issues at section level. Unified section’s
efforts with Italian Air Force (ITAF) food council; expanded US/ITAF 2012 contract--100% ITAF satisfaction.
• Integrated $25M food supply contract and Food Service Section’s operations; increased section’s customer
surge capabilities--saved $250K in food storage. Set ground work for 2012 Southern European Food Show;
contracted 105 vendors,50 food booths,and 420 attendees--first base show in three years.
Interim Logistics Facility Superintendent April 2010- January 2011
NATO/United States Army Interim Logistics Facility, Kabul City, Afghanistan
Led multi-service team in mentoring senior Afghan leaders in logistics, security, and accountability at the Afghan
National Police’s (ANP) central depot.
• Led multi-service US team and 55 Afghan personnelin the issue of $60M worth of equipment throughout
Afghanistan; 97K ANP were equipped for winter operations three weeks ahead of schedule.
• Authored central depot operations’ policies; outlined logistics support and accounted for 1.2K line items;
ensured 100% asset control and visibility. Garnered an award from the Afghan Ministry of Interior.
• Contracting Officer Representative. Managed six NATO contracts worth $242K; developed quality assurance
surveillance plans--ensured security and adherence to work procedures.
Fitness Center Manager July 2007- March 2010
United States Air Force Aviano Air Base, Aviano, Italy
Managed two fitness centers with $4.5 million in assets for9K personnel; ensured five-year budget was current for
equipment maintenance and replacement; ensured funding availability throughout the year.
• Fitness section garnered two Five-star ratings, 2008 USAFE Fitness Program Award, and efforts were vital to
unit garnering ’08 Best Small Unit in USAF. Executed $94 thousand in equipment upgrades and services.
• Deployed. Managed $3.6 million full food service contract--served 770 thousand meals with expanded meal
choices by 200% while initiating purchases for Kuwaiti Ministry of Defense reimbursements saving $1.5M.
• Deployed. Led second largest USAF fitness operation in Middle East: three facilities, nine contractors,$6
million in contracts,540 special events and negotiated with contractorfor installation of a $22K juice bar.
• Enhanced Club food operations for a year as part-time NA-06 lead cook position at Aviano’s Club.
Various Hospitality Positions April 1991- June 2006
United States Air Force Various locations
Held various positions as: a Baker, Shift supervisor,Warehouse Manager, Intramural Sports Director, Production
Manager, Store Manager, and Dining Facility Manager, culminating in the Deputy Director of Services. Highly
motivated in all positions,expertise, and a strong desire to excel ensured programs and or facilities’ successes.
• As Deputy Director of Services, Moron Air Base, Spain (April 2006-June 2007), directed flight on daily
operations; ensured all facilities met base demands; key to surveillance of $105M Base Management Contract.
• Hands-on experience in all levels of Food Service. Streamlined food operations due to 250% feeding
requirement with limited staffing; ’03 USAFE Hennessy Traveler; US President remarked “great” on personal
apple pie recipe; garnered 16th Air Force Services Military Supervisor of the Year.
Education and Training
Associate Degree, Restaurant, Hotel and Fitness Management 27 August 2009
Community College of the Air Force Maxwell, Alabama
Professional Military Education:
Advanced Leadership School 15 September 2005
Primary Leadership School 1 April 1996
Additional Applicable Coursesto the Position:
USAF Food Management Course 22 April 2011
ServSafe Certified (five-year certification) 26 April 2011
Introduction to Food Service Management, Customer Service Courses, USAFE Advanced Culinary Course, USAFE
Club Buffet Course, USAF Shift Leader's Course, American Heart Saver/AED and CPR Certified
3. Computer programs:
MS: Word, Power Point, Outlook, SharePoint, Excel, Publisher, Automated Business Services System, Aloha, US
Bank Access Online, Defense Travel System, Corporate Food Service
Additional Languagesspoken:
Italian: Routine knowledge, Tagalog: Routine knowledge, French: Limited knowledge
Security Clearance
Active US Security Clearance (determined Eligibility of Secret on 23 May 2007)
Honors
• Air Force Meritorious Service Medal, Air Force Commendation Medal (six oak leaf clusters), Army
Commendation Medal, Air Force Achievement Medal (three oak leaf clusters), and 24 Military Coins awarded
for outstanding performance
Job Performance Reports
Sustained Superior Performer! 22 yearly overall job performance assessment ratings of “Truly among the Best”
Honorable Discharge from USAF on 1 January 2013