Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Dentist in Encinitas Assembles a Staff that Never Compromises Kindness for Efficiency
1. Dentist in Encinitas Assembles a Staff that Never Compromises Kindness for Efficiency
“An excellent staff leaves patients feeling their emotions were just as cared for as their teeth,” says
Dentist in Encinitas, Dr. Coffey.
As any dentist in Encinitas will tell you, patients want and deserve an efficiently run dental office, where
appointments start on time and dental work does not take half a day to finish. In order to accomplish this,
a dentist’s staff must be highly trained and always mindful of the clock. And while it does make for
efficient offices, it also comes with a few pitfalls along the way.
“Dentist’s offices can become a bit cold,” says Dr. Coffey, a dentist in Encinitas who really puts high
value on making people feel at home. “People are hurried through so as to keep the schedule, which
means that there is just less time to offer pleasantries, as well as the emotional care and concern that
patients really need.”
“And it doesn’t matter if a person comes in to get something non-invasive such as teeth whitening in
Encinitas or even to cost implants in Encinitas,” adds Dr. Coffey. “My staff knows that their experience is
made better when we’ve gone the extra mile to care for their concerns and make them feel special.
Everybody wins.”
Continues Dr. Coffey, “Of course, if they come in for something like tooth implants in Encinitas, or even
a dental emergency, they get the full treatment. No one comes here and doesn’t feel they’ve been
supremely doted on. They’ve just experienced some trauma. They need a lot of TLC.”
Does it make a difference? “You better believe it,” says Margina Wells. “I have been to many a dentist in
Encinitas that didn’t have Dr. Coffey’s—or the staff’s bedside manner and needless to say, I will never go
to anyone else. And of course my kids love him and the staff who are always so kind. You could almost
say it’s downright fun here. Try describing any other dentist that way!”
So is there a secret? “No. It just comes down to the basics. Remember the patients name and greet them
when they come in, even before they sign in. And send them off warmly. And of course, everything in
between! You do that, and the only dentist in Encinitas they’ll remember is you!”
Can a dentist in Encinitas and his staff become known for their kindness? “That’s how they were referred
to me,” says Don Garcia. “A friend of mind told me that he had a dentist in Encinitas who was the kindest
he had ever experienced and that the staff was amazing too. That’s what sold me. I’m all for great
dentistry, but first and foremost, I want to be really taken care of.”
Find a dentist in Encinitas with a penchant for kindness, contact Dr. Coffey and associate Dr. Henninger,
plus their superb staff, at Encinitas Dental Art Family & Cosmetic Dentistry, 1445 Encinitas Blvd.
Encinitas, CA 92024. Or call (760) 942-7370 to set up an appointment. You may also visit the website at
www.encinitasdentalart.com.
About Encinitas Dental Art:-
Located in the heart of Encinitas, California, Encinitas Dental Art is a family-focused practice providing a
full range of restorative, cosmetic, and implant dental services. Having always felt at home in Encinitas,
Dr. Edward Coffey and Dr. Christopher Henninger decided it would be an excellent place to practice
dentistry, to raise their families and to build their dental practice. Whether your interest is in preventing
future dental issues, maintaining healthy teeth and gums, or redesigning your smile, Encinitas Dental Art