2. Cohort: Students Dining in the Student Center
Student Center characteristics:
- Hub for student activities
- Serves all years, including faculty and graduate students
- Main dining hall at Hofstra
- Sees a wide variety of foot traffic
102D Design for Smartphones and iPads Eliza Moseman
4. Observation Summary
- Most students order from the kiosks
- Those who don’t handwrite on paper
- Students will wait for their food in or around the cafe
- Every order is given a receipt/number
- The Student Center always has more foot traffic near dinnertime
- Students have to wait for their food at the Student Center, as
opposed to grab and go
- Can get very crowded around monitors/kiosks
102D Design for Smartphones and iPads Eliza Moseman
5. Unmet Needs
- Environmental sustainability
- The ability to order in advance/grab and go
- Reliability
- Accessibility for students unable to use the kiosk
102D Design for Smartphones and iPads Eliza Moseman
6. Application Concept
An app that brings the kiosks/monitors onto a user’s mobile
device. This would allow users to order their meals on their
mobile devices, view the amount of orders currently in
progress, and when their order is available. Users will also be
able to view what is available at other stations and vote for
the weekly student’s choice poll.
102D Design for Smartphones and iPads Eliza Moseman
7. Naming
- Grab and go
- Dining
- Order
102D Design for Smartphones and iPads Eliza Moseman
MunchRush
9. Ideation Session
- Include dining hours
- Register suggestions/complaints
- Save and “favorite” past orders
- Include nutrition facts
- If food is vegan/kosher/gluten-free
- Have the ability to share extra meal points with other
students (like Venmo)
- Be able to schedule orders for a specific time
- View available meal points
102D Design for Smartphones and iPads Eliza Moseman
10. Data Privacy and Digital Footprint
Data Privacy
- Location access will only be available when using the app
- Can be completely turned off by the user
- Users will not be required to enter any information besides their 700# and
Hofstra portal password
Concerns
- Spamming orders into the systems that overworks the food service staff/lags
the system
- Users would request meal points instead of purchasing a larger meal plan
102D Design for Smartphones and iPads Eliza Moseman
11. App Research: Venmo
Venmo is a money transfer service.
102D Design for Smartphones and iPads Eliza Moseman
Profile menu, shows remaining
Venmo balance and additional
notifications
Shows any Venmo requests
Past transactions with the user,
shows monetary value
Transactions between any
Venmo user, regardless of
relationship
Transactions between your
friends and their friends
12. App Research: MyFitnessPal
MyFitnessPal is food logging service designed to help users lose weight.
102D Design for Smartphones and iPads Eliza Moseman
Professionally designed
recipes with various
specifications
Shows what
foods/activities were
logged for that day
Various plans to help
users lose weight.
Includes exercises and
diets
Profile menu, shows
available options and
weight loss progress
Loading screen
Home screen, includes
multiple advertisements
and instructions to assist
with weight loss
13. App Research: UberEats
UberEats is a food delivery service.
102D Design for Smartphones and iPads Eliza Moseman
Includes favorite restaurants,
per past orders
Categorizes available
restaurants by style of food
Past orders, sorted
chronologically
Profile menu, helps navigate
your eating preferences
Main menu, stores data from
your past orders to show
what food/location to deliver
14. App Research: Arrive
102D Design for Smartphones and iPads Eliza Moseman
Arrive is a package tracking service.
Home screen shows past
orders and where/when
they were delivered
Shows stores based on
past orders
Shows archived orders
Profile page, includes
options to customize
experience
Gives users the
opportunity to rate
experiences with vendors
15. App Research: Hofstra University
Hofstra University is an app designed to organize different tools for Hofstra
students.
102D Design for Smartphones and iPads Eliza Moseman
Dining option on app,
has limited information
on dining services
Takes user to external
application, shows
available washers
Link to academic
calendar, takes user to
Hofstra website
Profile menu, has various
resources
Loading screen
Requires Portal
information to access
menu
19. Login Screen
- Log into the app using the Hofstra portal login
- Appears similar to the page on the Hofstra app itself
- Has a small MunchRush logo at the top
102D Design for Smartphones and iPads Eliza Moseman
20. Home Screen
- Has a MunchRush banner at the top of the page
- Search bar for different options within the app
- A menu with the options:
- Place an order
- View available/add dining points
- View dining hours for on-campus dining locations
- See the available order queue
- Submit a suggestion/complaint
102D Design for Smartphones and iPads Eliza Moseman
21. Order Screen
- Shows a selection of dining options
- As you select ingredients, it prompts for the next step
- Ex: Building a burger, choose a bun, a patty, toppings,
etc.
- An option to view/add favorite meals
- After completing an order, view nutrition facts for
each ingredient
- A number is given to every completed order
102D Design for Smartphones and iPads Eliza Moseman
22. Available Order Queue Screen
- Uses the same method used on the screens in the
Student Center
- Every order number is in a circle
- Different colors represent the stages of your order
- Light gray: Your order has not been started
- Dark gray: Your order is being made
- Green: Your order is complete
102D Design for Smartphones and iPads Eliza Moseman
23. Visual Scenario
This student is
studying on the quad,
and grows quite
hungry.
102D Design for Smartphones and iPads Eliza Moseman
Image by Jonathan Heisler
24. Visual Scenario
Not wanting to leave her
comfortable spot, she
checks MunchRush to see if
the Student Center is busy.
102D Design for Smartphones and iPads Eliza Moseman
Image by Shutterstock
25. Visual Scenario
102D Design for Smartphones and iPads Eliza Moseman
Seeing that there are
several orders already
placed, she places an order
and walks to the Student
Center.
Image by Long Island Press
26. Wireframes
102D Design for Smartphones and iPads Eliza Moseman
Splash Site Home Screen
Menu and logo banner
enlarged to show detail
27. Wireframes
102D Design for Smartphones and iPads Eliza Moseman
Favorite Orders Page Ordering Page Feedback Page
