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ELITESEM.COM CONFIDENTIAL
A Look Back at Q2 Trends that will
Disrupt Your Q4 Strategy
August 22, 2018
ELITESEM.COM CONFIDENTIAL
Housekeeping
ELITESEM.COM CONFIDENTIAL
Senior Director of Marketing Research
Chris “Coz” Costello
Kenshoo
VP of Business Development
Chris Chang
Elite SEM
Questions
What to Make of Amazon & Pinterest This Holiday Season
Google Marketing Live: Changes that will Impact your Q4
Diving In: Social Trends & Key Takeaways for Holiday Season
Diving In: Search Trends & Key Takeaways for Holiday Season
Search & Social Q2 Overview
Agenda
ELITESEM.COM CONFIDENTIAL | 4
ELITESEM.COM CONFIDENTIAL | 5
Q2 Digital Advertising Growth
Consistent YoY growth for both Search and Social
+10% +40%
SEARCH SOCIAL
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
ELITESEM.COM CONFIDENTIAL | 6
Search Trends
Search Spend
Grew 10%
Versus Last
Year
Search spend highest
since Q4 2017 (up 4%
QoQ) as Volume &
Engagement continue
to improve
ELITESEM.COM CONFIDENTIAL | 7
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
+10%
SEARCH
ELITESEM.COM CONFIDENTIAL | 8
Search Spotlight
Mobile spend finally surpasses Desktop fueled by search
behavior, cross-device measurement & ad format choices
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
ELITESEM.COM CONFIDENTIAL | 9
Key Drivers: Search
Search growth heavily fueled by Shopping & Mobile Ad
Units
Source: Kenshoo Quarterly Trend Report, Q2 2018
ELITESEM.COM CONFIDENTIAL | 10
Search Trends: Reach
Impressions grew 20% YoY; Clicks grew 24%
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
Search
Trends: Ad
Engagement
Improves
Click-Through Rate
increased 4% YoY;
Average Cost per Click
(CPC) declined 12%
ELITESEM.COM CONFIDENTIAL | 11
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
ELITESEM.COM CONFIDENTIAL | 12
Search Trend Takeaways
Search isn’t slowing down & it’s getting more effective
CTR driven by more engaging Ad Formats & Personalized Targeting options
Shopping will continue its domination now onto Mobile
Will be primary DR tactic used by retailers throughout the holidays.
Focus on your L/T KW Strategy. Mobile v Desktop Campaigns
Expand KW inventory to be top of mind throughout journey. Descriptives are critical. Near Me. Close By. Where Can
I.
Google desire to be advertiser’s weapon of choice, at all stages
From discovery to research to purchase. They know your customer. Start leveraging their toys.
Retailers Q4 focus: Driving In-Store & Mobile Shopping
90% purchases still happen offline coupled with the rampant increase in local centric searches
ELITESEM.COM CONFIDENTIAL
Poll
ELITESEM.COM CONFIDENTIAL | 14
Social Trends
Social Spend
Grew 40%
Versus Last
Year
Despite a challenging
news cycle, advertisers
still see considerable
value in the channel
ELITESEM.COM CONFIDENTIAL | 15Source: Kenshoo Digital Marketing Snapshot, Q2 2018
+40%
SOCIAL
ELITESEM.COM CONFIDENTIAL
Poll
ELITESEM.COM CONFIDENTIAL | 17
Social Spotlight
Instagram
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
ELITESEM.COM CONFIDENTIAL | 18
Key Drivers: Social
Instagram continued to fuel Social Spending even while
overall Facebook Daily Average Users (DAU) declined
Sources: Facebook Q2 Earnings Call, Kenshoo Quarterly Trend Report, Q2 2018
ELITESEM.COM CONFIDENTIAL | 19
Social Trends: Reach
Impressions grew 15% YoY; Clicks grew 94%
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
Social
Trends:
Effectiveness
Click-through rate
increased 69% YoY;
Average CPM increased
22%
ELITESEM.COM CONFIDENTIAL | 20
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
ELITESEM.COM CONFIDENTIAL
Poll
ELITESEM.COM CONFIDENTIAL | 22
Social Trend Takeaways
A Full Funnel Social Experience
Branding and storytelling still highly relevant to video and Stories formats
Making a Better Impression
“Normalizing” of desktop impression inventory means social impressions are growing again
Volatile Video
Video CPM and spending were factors in overall increases and decreases, respectively
Getting Engaged on a Carousel
High-click Carousel Ads drive big increases in clicks and CTR
Not Just for Branding Anymore
Holiday adoption of Dynamic Ads for Products has been big for two holiday seasons and will continue
ELITESEM.COM CONFIDENTIAL | 23
Search News
ELITESEM.COM CONFIDENTIAL | 24
Search News
From Google Marketing Live
Cross Device Reporting & Remarketing via GA
The Holy Grail?!
New Ad Format! Responsive Search Ads
3 headlines v 2 | A/B Ad Copy Testing Automated | 90 v 80 | Automated Creation
Local Campaigns
Auto Serves Ads Across Search | YouTube | Google Maps | Places & Apps To Drive In-Store Engagement
All Things YouTube: Upper/Mid Funnel to DR
TrueView For Reach | TrueView For Actions | Maximize Brand Lift Bidding
Smart Shopping Campaigns
Ad Delivery Auto Optimized Based On Target ROAS | Goals: Store Visits v ROAS v New Customers
ELITESEM.COM CONFIDENTIAL | 25
Holiday Preview
ELITESEM.COM CONFIDENTIAL
“North Poll”
ELITESEM.COM CONFIDENTIAL | 27
Holiday Preview
Holiday begins in November. Watch for Cyber 5
Source: Mastercard Advisors | Google
More than
just Search
and Social
Pinterest showed
strong seasonality in
2017, while Amazon
ads saw improved
performance for Prime
Day
ELITESEM.COM CONFIDENTIAL | 28
Source: Kenshoo Digital Marketing Snapshot, Q2 2018
In Summary…
ELITESEM.COM CONFIDENTIAL | 29
Know your customer. Engage with them from beginning to end.
Focus on audience centric personalization coupled with a sound cross channel strategy this holiday season.
Create that Mobile-First strategy & assess those KPIs.
Mobile won’t always drive immediate sales. So understand the value of mobile to your brand & position accordingly
Change still the constant for Social advertising.
Instagram, Instagram Stories driving innovation on the branding side, DPA pushing direct response
Newer ad platforms showing they’re in the mix for holidays.
Expand reach and effectiveness with campaigns on Pinterest and Amazon
Search got its cool back, will be a dominant factor Q4.
Don’t think of Search simply as a lower funnel solution. Be relevant & present for all incoming queries
ELITESEM.COM CONFIDENTIAL | 30
Questions? Let’s discuss!
ELITESEM.COM CONFIDENTIAL | 30
sayhello@elitesem.com
Thank You!
ELITESEM.COM CONFIDENTIAL
Chris Chang | VP Business Development @ Elite SEM
chris@elitesem.com
Chris Costello | Sr Director of Market Research @ Kenshoo
coz@kenshoo.com

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A Look Back at Q2 Trends That Will Disrupt Your Q4 Strategy

  • 1. ELITESEM.COM CONFIDENTIAL A Look Back at Q2 Trends that will Disrupt Your Q4 Strategy August 22, 2018
  • 3. ELITESEM.COM CONFIDENTIAL Senior Director of Marketing Research Chris “Coz” Costello Kenshoo VP of Business Development Chris Chang Elite SEM
  • 4. Questions What to Make of Amazon & Pinterest This Holiday Season Google Marketing Live: Changes that will Impact your Q4 Diving In: Social Trends & Key Takeaways for Holiday Season Diving In: Search Trends & Key Takeaways for Holiday Season Search & Social Q2 Overview Agenda ELITESEM.COM CONFIDENTIAL | 4
  • 5. ELITESEM.COM CONFIDENTIAL | 5 Q2 Digital Advertising Growth Consistent YoY growth for both Search and Social +10% +40% SEARCH SOCIAL Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 6. ELITESEM.COM CONFIDENTIAL | 6 Search Trends
  • 7. Search Spend Grew 10% Versus Last Year Search spend highest since Q4 2017 (up 4% QoQ) as Volume & Engagement continue to improve ELITESEM.COM CONFIDENTIAL | 7 Source: Kenshoo Digital Marketing Snapshot, Q2 2018 +10% SEARCH
  • 8. ELITESEM.COM CONFIDENTIAL | 8 Search Spotlight Mobile spend finally surpasses Desktop fueled by search behavior, cross-device measurement & ad format choices Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 9. ELITESEM.COM CONFIDENTIAL | 9 Key Drivers: Search Search growth heavily fueled by Shopping & Mobile Ad Units Source: Kenshoo Quarterly Trend Report, Q2 2018
  • 10. ELITESEM.COM CONFIDENTIAL | 10 Search Trends: Reach Impressions grew 20% YoY; Clicks grew 24% Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 11. Search Trends: Ad Engagement Improves Click-Through Rate increased 4% YoY; Average Cost per Click (CPC) declined 12% ELITESEM.COM CONFIDENTIAL | 11 Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 12. ELITESEM.COM CONFIDENTIAL | 12 Search Trend Takeaways Search isn’t slowing down & it’s getting more effective CTR driven by more engaging Ad Formats & Personalized Targeting options Shopping will continue its domination now onto Mobile Will be primary DR tactic used by retailers throughout the holidays. Focus on your L/T KW Strategy. Mobile v Desktop Campaigns Expand KW inventory to be top of mind throughout journey. Descriptives are critical. Near Me. Close By. Where Can I. Google desire to be advertiser’s weapon of choice, at all stages From discovery to research to purchase. They know your customer. Start leveraging their toys. Retailers Q4 focus: Driving In-Store & Mobile Shopping 90% purchases still happen offline coupled with the rampant increase in local centric searches
  • 14. ELITESEM.COM CONFIDENTIAL | 14 Social Trends
  • 15. Social Spend Grew 40% Versus Last Year Despite a challenging news cycle, advertisers still see considerable value in the channel ELITESEM.COM CONFIDENTIAL | 15Source: Kenshoo Digital Marketing Snapshot, Q2 2018 +40% SOCIAL
  • 17. ELITESEM.COM CONFIDENTIAL | 17 Social Spotlight Instagram Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 18. ELITESEM.COM CONFIDENTIAL | 18 Key Drivers: Social Instagram continued to fuel Social Spending even while overall Facebook Daily Average Users (DAU) declined Sources: Facebook Q2 Earnings Call, Kenshoo Quarterly Trend Report, Q2 2018
  • 19. ELITESEM.COM CONFIDENTIAL | 19 Social Trends: Reach Impressions grew 15% YoY; Clicks grew 94% Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 20. Social Trends: Effectiveness Click-through rate increased 69% YoY; Average CPM increased 22% ELITESEM.COM CONFIDENTIAL | 20 Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 22. ELITESEM.COM CONFIDENTIAL | 22 Social Trend Takeaways A Full Funnel Social Experience Branding and storytelling still highly relevant to video and Stories formats Making a Better Impression “Normalizing” of desktop impression inventory means social impressions are growing again Volatile Video Video CPM and spending were factors in overall increases and decreases, respectively Getting Engaged on a Carousel High-click Carousel Ads drive big increases in clicks and CTR Not Just for Branding Anymore Holiday adoption of Dynamic Ads for Products has been big for two holiday seasons and will continue
  • 23. ELITESEM.COM CONFIDENTIAL | 23 Search News
  • 24. ELITESEM.COM CONFIDENTIAL | 24 Search News From Google Marketing Live Cross Device Reporting & Remarketing via GA The Holy Grail?! New Ad Format! Responsive Search Ads 3 headlines v 2 | A/B Ad Copy Testing Automated | 90 v 80 | Automated Creation Local Campaigns Auto Serves Ads Across Search | YouTube | Google Maps | Places & Apps To Drive In-Store Engagement All Things YouTube: Upper/Mid Funnel to DR TrueView For Reach | TrueView For Actions | Maximize Brand Lift Bidding Smart Shopping Campaigns Ad Delivery Auto Optimized Based On Target ROAS | Goals: Store Visits v ROAS v New Customers
  • 25. ELITESEM.COM CONFIDENTIAL | 25 Holiday Preview
  • 27. ELITESEM.COM CONFIDENTIAL | 27 Holiday Preview Holiday begins in November. Watch for Cyber 5 Source: Mastercard Advisors | Google
  • 28. More than just Search and Social Pinterest showed strong seasonality in 2017, while Amazon ads saw improved performance for Prime Day ELITESEM.COM CONFIDENTIAL | 28 Source: Kenshoo Digital Marketing Snapshot, Q2 2018
  • 29. In Summary… ELITESEM.COM CONFIDENTIAL | 29 Know your customer. Engage with them from beginning to end. Focus on audience centric personalization coupled with a sound cross channel strategy this holiday season. Create that Mobile-First strategy & assess those KPIs. Mobile won’t always drive immediate sales. So understand the value of mobile to your brand & position accordingly Change still the constant for Social advertising. Instagram, Instagram Stories driving innovation on the branding side, DPA pushing direct response Newer ad platforms showing they’re in the mix for holidays. Expand reach and effectiveness with campaigns on Pinterest and Amazon Search got its cool back, will be a dominant factor Q4. Don’t think of Search simply as a lower funnel solution. Be relevant & present for all incoming queries
  • 30. ELITESEM.COM CONFIDENTIAL | 30 Questions? Let’s discuss! ELITESEM.COM CONFIDENTIAL | 30 sayhello@elitesem.com
  • 31. Thank You! ELITESEM.COM CONFIDENTIAL Chris Chang | VP Business Development @ Elite SEM chris@elitesem.com Chris Costello | Sr Director of Market Research @ Kenshoo coz@kenshoo.com

Editor's Notes

  1. Time to announce housekeeping items like mute yourself, when/how to ask questions, we’ll send you the recording, etc
  2. Agenda
  3. Search = google and bing Social = facebook and instagram
  4. fueled by long tail searches near me/tonight etc data ← add? research solution not just DR DSAs? <coz
  5. expanded text ads
  6. Chang to add top takeaways
  7. POLL 1 Did you spend more on desktop or mobile search in Q2? Desktop Mobile Even Split Don't Know
  8. Poll 2 Have recent developments with GDPR/Cambridge Analytica changed your advertising plans regarding Facebook and Instagram? Y N Don’t know/other
  9. Callback to the Instagram slide we just saw; Main focus should be DPA.
  10. Point to the new Kenshoo blog post on the Impression growth and why it’s a thing
  11. DPA = Carousel = lots of clickable elements = CTR growth
  12. Poll 3 How are you measuring social pricing of your programs? CPM CPA CPC Other/don’t know
  13. Chang to add top takeaways
  14. Chang to add top takeaways
  15. NORTH POLL Where do you anticipate increasing your investment the most this holiday season? a. Google Properties (YouTube | Gmail | Shopping | Search | GDN) b. Facebook c. Amazon d. Pinterest e. Bing
  16. Refer to Prime Day blog post on Kenshoo.com
  17. Bulleted list of about 5 main takeaways from the webinar