1. Hanane El-Said Koura
224 St, Portsaid, Down Town, Cairo, Egypt
Tele: +202-23919749, Mobile: +2010-23210057
E-mail: Hanane-koura1988@hotmail.com
Profile
Graduated from faculty of LAW, french section, Cairo University - Institut de Droit des
Affaires Internationales, - Faculté de Droit de l'Université du Caire, Université Paris 1
Panthéon – Sorbonne - . Demonstrated with strong leadership, problem-solving,
communication, presentation and negotiation skills developed through different voluntary
activities held in student, Non-governmental and business organization, fluent in french.
Seeking to work in the corporate social responsibility field, the Corporate and
sustainability department, Organization Development department, Project coordinator,
Project Manager - Junior-, in the legal department, business administrator, organizer, or
coordinator.
Education
July 2014 – December 2015
Professional Postgraduate Diploma in Executive Management,
The American University in Cairo,
ACCET; Accredited by the accrediting Council for Continuity Education and Training,
The program is accredited by the Egyptian Supreme Council of Universities, the authoritative
approval body for higher education in Egypt.
Course Title Grade
Strategic Management B
Leadership A
Organization Development B+
Operations Management C
Information Technology Management A-
Sales and Marketing B
Accounting A-
Finance B
Entrepreneurship B+
2006 – 2011
Institut de Droit des Affaires Internationales
Faculté de Droit de l'Université du Caire
Université Paris 1 Panthéon – Sorbonne
Université Paris 1 Panthéon – Assas
Université Paris Dauphine
Licence et Master 1 de Droit
- Legal license and Master 1-
2. 1993 – 2006
Collège Saint Vincent De Paul, Helmieh El-Gedida;
General secondary education; French school from nursery and until the secondary.
2005
République Française
Ministre de l'Education National, De l'Enseignement Supérieur Et De La Recherche
Commission Nationale Du DELF Et Du DALF,
A6 Expression spécialisée
A5 Civilisation française et francophone
- Diploma of French Language Studies –
2004
TD Test d'accès direct au Delf 2éme degré.
- Test for direct access to the Diploma of French Language Studies -
3. Training and Courses
From 25th to 29th January 2014
The Water Research and Learning Programme is a water and ecosystems field research
and environmental learning programme for Citizen Science Leaders from the Middle East
region. Delivered through a pioneering partnership between Emirates Wildlife Society-
WWF (EWS-WWF), Earthwatch, HSBC and the Government of Fujairah, in the UAE,
the programme aims to understand and protect a unique Middle Eastern wadi ecosystem, and
to engage with and inspire its Citizen Science Leader participants to promote and protect
precious freshwater resources across the Middle East region. This programme forms part of
the HSBC Water Programme (HWP).
July 2009 – August 2009
Revive, Alashanek Ya Balady; Association for Sustainable Development (AYB-SD);
summer training;
- How to make a Business Plan,
- How to prepare academic material and giving sessions,
- Business writing,
- Human behavior in business.
July 2008 – August 2008
National Société General Bank (NSGB), Legal Department; summer training.
March 2008 – May 2008
Alashanek Ya Balady Association for Sustainable Development (AYB-SD), Youth
Leadership (YLI)
-Marketing Principles course.
-Human Resources Principles course.
-Communicate a better way; course.
-Leadership, Negotiation skills and conflict resolution; course.
July 2007 – August 2007
National Société General Bank (NSGB), Credit and Guarantee Department
Summer training, Champlion branch.
4. Professional Experience
1 February 2015 – to date
Specialist, Clients Department at; Gras Savoye Egypte, Insurance Broker.
1 June 2014 – 1 February 2015
Administration Assistant, Commercial Department at; Gras Savoye Egypte, Insurance
Broker.
1 May 2012 – 27 May 2014
Customer Service Executive; at HSBC Electronic Data Service Delivery (Egypt) S.AE.
Grade 8;
Payment Department, Call-back and Referral, French account.
17 October 2011 – 1 May 2012
Agent; Customer service and Telemarketing for Videotron - A Quebecor Media Company -
account; at Xceed; Contact center.
8 November 2010 – 30 July 2011
Agent; Customer service and Telemarketing for Videotron - A Quebecor Media Company -
account; at Xceed, Contact center.
13 September 2010 – 8 November 2010
Training, preparing to work as an agent customer service for Videotron - A Quebecor Media
Company - account; at Xceed, Contact center.
10 October 2009 – 22 October 2009
Ministry of Culture, the Cairo International Festival for Experimental Theatre,
Accompanying and translator ( French – Arabic, Arabic – French ).
5. Extracurricular ActivitiesExtracurricular Activities
1 May 2012 – 27 May 2014
Is an active member in (Events & CS “corporate Sustainability” ) Committees .
Event Committee
- Search for the best offers, prepare, organize and schedule the main events take places in
HSBC GSC like
(HSBC’S Annual Day , Employee’s appreciation day & Ramadan Iftar ) .
CS Committee
- Looking for proposal for NGOs.
- Volunteering in the charity activities related to corporate participation .
2009 – 2010
Model Organization of Islamic Conference, Faculty of Political Science, Cairo University
Academic Section, Vice-President of the French Council,
- Assist the President in the management of the council,
- Research and development,
- Prepare the topics to be addressed,
- Prepare and teach skills courses,
- Translating skills courses (English to French).
- Interviewing and selecting candidates.
December 2009
Alashanek Ya Balady Association for Sustainable Development (AYB-SD), Training
and Career Program
Volunteer;
Co-Trainer and life coach in the "Administration" course; which equips the participants with
the skills needed to start their career life.
October 2008 – 2009
Alashanek Ya Balady Association for Sustainable Development (AYB-SD), Youth
Leadership (YLI),
Volunteer,
- SellingYLI courses,
- Managing customer's phone calls and customers service,
- Marketing for YLI courses,
- Coordinating YLI courses.
