The document describes twSlot, an appointment scheduling solution that allows carriers to electronically book loading/unloading time slots. It can be used as a standalone solution or integrated with other Transwide modules. Key features include publishing schedules online, enabling visibility of schedules, and optimizing resource usage. The solution provides benefits such as increased efficiency, reduced costs, and improved on-time delivery rates.

1. Appointment Scheduling Solution twSlot On-Demand TMS

9. Carriers book an appointment from the given pick-up location The carrier selects a time-slot among the still available time-slots Key data from Transport Orders are prefilled in the booking page Some field names (marked with a ) are customizable The carrier confirms the appointment by submitting his request

11. twSlot matches operational constraints of (un)loading sites One or more groups and (un)loading points per location replicating physical set-up Operational site overview includes 4 colored slots statuses and 4 timestamps statuses Practical information helping carriers to organize their appointments Maximum number of appointments per period help plant manager relate incoming trucks with staff availability From a daily schedule, all appointments on that date can be viewed in a summary list (next slide) Flexible duration

12. List of appointments provides options for managing daily resources & activities Select one or more appointments to be printed out in details Set to « handled », access appointment’s details and access schedule from list of bookings Each line equals one appointment Extracting data on the screen to an excel sheet helps operational team to print a summary view A search function allows to isolate slots based on several criteria Users can select which information appears in the list of appointments

14. twSlot : Examples of ROI Generation Savings = $ 20,000 + per year With twCall-Off , and twControl all cancellations were recorded and pro-active alerts were used so to re-tender loads in a timely manner. Elimination of chargebacks fees. $ 20,000+ in chargebacks / year for late deliveries, due to load tender cancellations that were improperly handled due to poor / mis-communication Drastic reduction in waiting times. The carriers have all continued to pick-up at the site twSlot deployed Waiting time drastically reduced on the site. The Customers also started booking their collect shipment slots through Transwide No slot booking: Up to 2 days waiting time. Several carriers threatened to break their contracts Real estate purchase was avoided twSlot produces an even distribution of trucks throughout the day eliminated the traffic jam in the yard No slot booking: Yard was overloaded with trucks 4 - 5 times / week. The purchase of an additional real estate for parking place was planned/budgeted Savings = $ 0.123 per dispatched ton FTE = $ 50,000 / year The carriers book slots by themselves using twSlot . The FTE can be redeployed to other tasks with more value Slots were scheduled with carriers by phone by a FTE Savings = $ 2.46 / dispatched ton 5 hrs x 2 headcount x 250 days x $13/hr = $ 32,500 / year Reduction of dock/loading labor Facility hours are reduced to 6AM until 5PM with twSlot scheduling tool. Facility is able to load & ship out greater volume of orders in less time. Facility hours were from 6AM until 10PM to accommodate late truck arrivals and delivery pick-up backlogs and ship all its daily orders Transwide ROI Improvement with Transwide Situation before Transwide