Appointment  Scheduling Solution twSlot On-Demand TMS
twSlot  Appointment Scheduling Solution <ul><li>Core Functionality </li></ul><ul><li>Organize your planning and allow your...
Modular Solutions Spanning the Transport Cycle twSlot twCost Pre &  Self  Billing Load Tender KPI Measure Dock Scheduling ...
twSlot  Deployment Options <ul><li>STAND ALONE </li></ul><ul><ul><li>Working on its own, no link to any other module or an...
twSlot  Value Proposition (Stand Alone) <ul><li>Dock Scheduling </li></ul><ul><ul><li>Shared tool between Shipper, Consign...
twSlot  Value Proposition (Integrated)  <ul><li>Load Tendering & Dock Scheduling combination </li></ul><ul><ul><li>Direct ...
twSlot  Workflow <ul><li>C arrier accesses their  twCall-Off  load list & selects load to schedule appointment </li></ul><...
Carriers access their  twCall-Off  load lists & book a time-slot for the corresponding Shipper pick-up location <ul><li>Th...
Carriers book an appointment from the given pick-up location The carrier selects a time-slot among the still available tim...
Four colored statuses and four timestamps monitor trucks through the (un)loading process « Handled » status can be used ac...
twSlot  matches operational constraints of  (un)loading sites One or more groups and (un)loading points per location repli...
List of appointments provides options for  managing daily resources & activities Select one or more appointments to be pri...
Transwide Solution ROI <ul><li>Increase operational efficiency </li></ul><ul><li>Reduce operational overhead </li></ul><ul...
twSlot : Examples of ROI Generation  Savings =  $ 20,000 +   per year With  twCall-Off , and  twControl  all cancellations...
<ul><li>Global Presence </li></ul><ul><ul><li>Serving customers across 5 continents </li></ul></ul><ul><ul><li>Offices in ...
 
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Transwide Appointment Scheduling Solutions

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Overview of Transwide TMS appointment scheduling solution

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  • Web-based: easy !!! Second step: possible to inegrate Schedule is totally flexible !!
  • Web-based: easy !!! Second step: possible to inegrate Schedule is totally flexible !!
  • Transwide Appointment Scheduling Solutions

    1. 1. Appointment Scheduling Solution twSlot On-Demand TMS
    2. 2. twSlot Appointment Scheduling Solution <ul><li>Core Functionality </li></ul><ul><li>Organize your planning and allow your inbound and/or outbound carriers to electronically book time-slots in your facilities’ specific schedules </li></ul><ul><li>Build your loading/unloading schedules based on your technical and operational constraints </li></ul><ul><li>Publish a view of your loading/unloading schedules to the web </li></ul><ul><li>Enable carriers to schedule your pick-ups & deliveries as easily as selecting seats on an airline’s web site </li></ul><ul><li>View, print and/or extract daily schedules for your (un)loading personnel </li></ul>
    3. 3. Modular Solutions Spanning the Transport Cycle twSlot twCost Pre & Self Billing Load Tender KPI Measure Dock Scheduling Loading Shipment Tracking Unloading Freight Bill Settlement Collaborate Monitor Connect twSlot twDoc <ul><li>Extensions : </li></ul><ul><li>Ocean </li></ul><ul><li>Collect </li></ul><ul><li>Upload-Doc </li></ul>twTrace Carrier Selection twCost Contract Mgnt & Rate DB twData Contracts & Rates twConnect twControl Carriers Network twMatch twSelect twCall-Off
    4. 4. twSlot Deployment Options <ul><li>STAND ALONE </li></ul><ul><ul><li>Working on its own, no link to any other module or any ERP </li></ul></ul><ul><ul><li>Load information may be manually entered </li></ul></ul><ul><ul><li>Quicker implementation </li></ul></ul><ul><li>INTEGRATED </li></ul><ul><ul><li>twSlot is linked to the twCall-Off load tendering solution of Transwide </li></ul></ul><ul><ul><li>Booking fields are pre-populated with load information when carrier books a time window </li></ul></ul><ul><ul><li>Extends the visibility on loads for which an appointment has been taken or not </li></ul></ul>
    5. 5. twSlot Value Proposition (Stand Alone) <ul><li>Dock Scheduling </li></ul><ul><ul><li>Shared tool between Shipper, Consignee, Sender, (e.g. 3PLs, VMI warehouses etc..), carriers & customers </li></ul></ul><ul><ul><li>Forward visibility for all parties  Better management of (un)loading teams allowing better preparation of loads in plants/terminals/warehouse </li></ul></ul><ul><ul><li>(Un)loading activities spread evenly / consistently throughout the day  faster dock velocity / truck turnaround enabling increased shipping capacity </li></ul></ul><ul><ul><li>Avoid Demurrage / Retention fees </li></ul></ul><ul><ul><li>Optimization of human, physical & mechanical resources at (un)loading locations </li></ul></ul><ul><ul><li>Optimization of carriers’ time & resources </li></ul></ul><ul><ul><ul><li>Leverage in contract negotiations </li></ul></ul></ul><ul><ul><ul><li>Delighted carriers mitigate capacity / availability exposure </li></ul></ul></ul><ul><ul><li>Reduce delays in deliveries (no delay at Pick up means less risk for late deliveries) </li></ul></ul><ul><ul><ul><li>Increase on-time delivery rates </li></ul></ul></ul><ul><ul><li>Tangible data to measure Carriers/Plants/Terminals performance </li></ul></ul><ul><ul><li>Minimal IT involvement / no integration required </li></ul></ul><ul><ul><li>Rapid deployment </li></ul></ul>
    6. 6. twSlot Value Proposition (Integrated) <ul><li>Load Tendering & Dock Scheduling combination </li></ul><ul><ul><li>Direct link between twCall-Off Load Tender and twSlot Dock Appointment Scheduling modules </li></ul></ul><ul><ul><li>No data input in twSlot required (default data transmitted from twCall-Off ) </li></ul></ul><ul><ul><li>Minimal input needed from carriers (or other booking parties) to book slot </li></ul></ul><ul><ul><ul><li>Select (un)loading location </li></ul></ul></ul><ul><ul><ul><li>Select (un)loading date </li></ul></ul></ul><ul><ul><ul><li>Select preferred time slot and click on it </li></ul></ul></ul><ul><ul><ul><li>Click on « Submit » button </li></ul></ul></ul><ul><ul><li>Ability to force carriers (or other booking parties) to automatically schedule at pre-defined time/(un)loading location (resource codes in Load tender) </li></ul></ul><ul><ul><li>Cockpit view of Load tenders and Time slot bookings for easy management of both processes </li></ul></ul><ul><li>Track & Trace (thru optional twTrace module) </li></ul><ul><ul><li>Single tool available for all shipper / carriers / consignees to provide status updates & info </li></ul></ul><ul><ul><li>Full visibility on Transportation execution for all shipments </li></ul></ul><ul><ul><li>Centralized on-time delivery measurement tool </li></ul></ul><ul><ul><li>Status updates thru web, phone, or event-driven (ie: Scale-Out) </li></ul></ul><ul><ul><li>Carriers do not need to: </li></ul></ul><ul><ul><ul><li>Invest in new Hardware </li></ul></ul></ul><ul><ul><ul><li>Invest in new Software </li></ul></ul></ul><ul><ul><ul><li>Pay any cost for using the system (via the web UI) </li></ul></ul></ul>
    7. 7. twSlot Workflow <ul><li>C arrier accesses their twCall-Off load list & selects load to schedule appointment </li></ul><ul><li>twCall-Off “links” to twSlot user interface which displays schedule slots for Shipper’s (or Consignee’s ) pick-up/delivery facility </li></ul><ul><ul><li>Multiple loading slots are displayed for the facility </li></ul></ul><ul><ul><li>Shipper can place scheduling constraints on load as part of twCall-Off load tender </li></ul></ul><ul><li>C arrier selects preferred slot & time from those that are still available </li></ul><ul><li>C arrier confirms & submits appointment, which automatically updates the status of the load tender </li></ul><ul><ul><li>Date/time stamp is automatically captured for each (re)scheduling event by carrier </li></ul></ul><ul><ul><ul><li>Viewable / reportable audit trail </li></ul></ul></ul><ul><li>S hipper can view, export and/or print daily appointment schedules for dock personnel </li></ul>
    8. 8. Carriers access their twCall-Off load lists & book a time-slot for the corresponding Shipper pick-up location <ul><li>The appointment scheduling page allows cost-effective management of appointments : </li></ul><ul><li>loading capacity </li></ul><ul><li>variable length of appointments </li></ul><ul><li>different pick-up locations on same facility </li></ul><ul><li>takes into consideration opening-hours </li></ul><ul><li>… </li></ul>From the load summary page, the carrier is redirected to the appointment scheduling page Green square becomes red when slot is booked
    9. 9. Carriers book an appointment from the given pick-up location The carrier selects a time-slot among the still available time-slots Key data from Transport Orders are prefilled in the booking page Some field names (marked with a ) are customizable The carrier confirms the appointment by submitting his request
    10. 10. Four colored statuses and four timestamps monitor trucks through the (un)loading process « Handled » status can be used according to shippers’ preferences, examples: when truck arrives or leaves, when issues identified,… <ul><li>Two out of four timestamps can be configured by shippers: </li></ul><ul><li>Timestamp 1: Arrived at (fixed) </li></ul><ul><li>Timestamp 2, select from: </li></ul><ul><ul><li>Timestamp 2 </li></ul></ul><ul><ul><li>To be called </li></ul></ul><ul><ul><li>Started (un)loading </li></ul></ul><ul><li>Timestamp 3, select from: </li></ul><ul><ul><li>Timestamp 3 </li></ul></ul><ul><ul><li>Called </li></ul></ul><ul><ul><li>Finished (un)loading </li></ul></ul><ul><li>Timestamp 4: Left at (fixed) </li></ul>twSlot is being used and developed towards a Yard Management tool
    11. 11. twSlot matches operational constraints of (un)loading sites One or more groups and (un)loading points per location replicating physical set-up Operational site overview includes 4 colored slots statuses and 4 timestamps statuses Practical information helping carriers to organize their appointments Maximum number of appointments per period help plant manager relate incoming trucks with staff availability From a daily schedule, all appointments on that date can be viewed in a summary list (next slide) Flexible duration
    12. 12. List of appointments provides options for managing daily resources & activities Select one or more appointments to be printed out in details Set to « handled », access appointment’s details and access schedule from list of bookings Each line equals one appointment Extracting data on the screen to an excel sheet helps operational team to print a summary view A search function allows to isolate slots based on several criteria Users can select which information appears in the list of appointments
    13. 13. Transwide Solution ROI <ul><li>Increase operational efficiency </li></ul><ul><li>Reduce operational overhead </li></ul><ul><li>Reduce transportation spend </li></ul><ul><li>Increase on-time delivery rates </li></ul><ul><li>Increase visibility </li></ul><ul><li>Enhance collaboration with carriers </li></ul><ul><li>Minimize exposure to dwindling carrier capacity / availability </li></ul>
    14. 14. twSlot : Examples of ROI Generation Savings = $ 20,000 + per year With twCall-Off , and twControl all cancellations were recorded and pro-active alerts were used so to re-tender loads in a timely manner. Elimination of chargebacks fees. $ 20,000+ in chargebacks / year for late deliveries, due to load tender cancellations that were improperly handled due to poor / mis-communication Drastic reduction in waiting times. The carriers have all continued to pick-up at the site twSlot deployed Waiting time drastically reduced on the site. The Customers also started booking their collect shipment slots through Transwide No slot booking: Up to 2 days waiting time. Several carriers threatened to break their contracts Real estate purchase was avoided twSlot produces an even distribution of trucks throughout the day eliminated the traffic jam in the yard No slot booking: Yard was overloaded with trucks 4 - 5 times / week. The purchase of an additional real estate for parking place was planned/budgeted Savings = $ 0.123 per dispatched ton FTE = $ 50,000 / year The carriers book slots by themselves using twSlot . The FTE can be redeployed to other tasks with more value Slots were scheduled with carriers by phone by a FTE Savings = $ 2.46 / dispatched ton 5 hrs x 2 headcount x 250 days x $13/hr = $ 32,500 / year Reduction of dock/loading labor Facility hours are reduced to 6AM until 5PM with twSlot scheduling tool. Facility is able to load & ship out greater volume of orders in less time. Facility hours were from 6AM until 10PM to accommodate late truck arrivals and delivery pick-up backlogs and ship all its daily orders Transwide ROI Improvement with Transwide Situation before Transwide
    15. 15. <ul><li>Global Presence </li></ul><ul><ul><li>Serving customers across 5 continents </li></ul></ul><ul><ul><li>Offices in US and EU </li></ul></ul><ul><ul><li>Multilingual helpdesk support </li></ul></ul><ul><li>Proven Solutions, Large Network </li></ul><ul><ul><li>Over 70,000 users & more than 8,000 carriers worldwide </li></ul></ul><ul><li>Independent, Carrier Neutral </li></ul><ul><ul><li>Strong financial backing from parent company Wolters Kluwer </li></ul></ul><ul><ul><li>Not connected or affiliated to any carrier or transportation agency </li></ul></ul><ul><li>On-Demand “ Pay as you go…only for what you need ” Solutions </li></ul><ul><ul><li>Modular </li></ul></ul><ul><ul><li>Quick deployment, Rapid ROI </li></ul></ul><ul><li>Pricing Model </li></ul><ul><ul><li>Flexible, Affordable Pricing Models </li></ul></ul><ul><ul><ul><li>Fixed or transactional fees based on modules & volume </li></ul></ul></ul><ul><ul><li>Carriers can communicate free of charge, via web-access </li></ul></ul><ul><li>Professional Services </li></ul><ul><ul><li>IT Integration; Project Management; Carrier on-boarding; User Training; Helpdesk </li></ul></ul>Transwide Added Value

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