In this session we will try to solve a couple of recurring problems: Site Launch and User expectations Imagine a customer that provides a set of needs for hardware, sets a date and launches the site, but then he forgets to warn that they have sent out some (thousands of) emails to half the world announcing their new website launch! What do you think it will happen? Of course launching a Drupal Site involves a lot of preparation steps and there are plenty of guides out there about common Drupal Launch Readiness Checklists which is not a problem anymore. What we are really missing here is a Plan for Capacity.