Every business is a system and every system within a business is made up of sub-systems. This model represents the major business system components and works to drive recognition and understanding of the need for balance across the system in order to maximize business results.

1. Notes:
· In today’s digital age,
innovation and technology
underpin all aspects of the
business system.
· Shown are core business
components. Other areas are
added based on each
business’s situation and need.
· Is compliance a separate
component or part of
operations? This may depend
on relevance to business (e.g.,
financial services,
pharmaceuticals, etc.)
· Every business system
component has it own sub-
system. The more they work
seamlessly together, the
greater the ability for an
organization to readily achieve
its goals.
· Every system requires
balance. If one portion of the
system is broken, another
must pick up the weight of the
need. If not, the system
breaks (e.g., employee
retention drops, etc.)
Operational
System
Tools &
Resources
Processes
Task
Management
& Completion
Projects &
Project
Delivery
Operational
Performance
Continuous
Improvement
Vision &
“Hedgehog”
Defined
Customer
Needs &
Wants
Industry &
Marketplace
Competition
Domain
Expertise
Product
Strategy &
Business Plan
Lifecycle
Management
Products &
Services
People
System
Performance
Management
Compensation
Benefits
Rewards &
Recognition
Environment
Leadership
Skill
Alignment &
Development
Business
System
Financial
System
GAAP Accounting
Planning &
Budgeting
Budget & Financial
Management
Investments &
Investment
Management
Auditing &
Controlling
Market &
Competitor
Insights
Sales Strategy
Sales Goals
Incentive Plan
Prospect
Pipeline
Development
Pipeline
Management
Sales System
Products
&
Services
People
Sales
Marketing
Financial
Management
Operations
Marketing Strategy
B2C B2B
Advertising
Promotions
Campaigns &
Campaign
Management
Digital
Marketing
System
Created by: Edward R Jarecki
January 2016