Joe McCrea, Interim Head of Communications update to the East Leicestershire and Rutland CCG Patient and Public Engagement Group on our plans for web and social media

1. Feedback from last time
and update on social and
digital media
Joe McCrea
Interim Head of Communications

2. Last time we…
• Discussed some of our
ideas about using
social and digital media
better to engage and
listen
• Asked you for your
ideas about groups
with whom to engage

3. So we…
• Checked your groups
against our existing
lists of contacts
• Began adding in those
who weren’t already on
our radar
• And we found….
• So THANK YOU!

4. Examples of new groups
Big Issue Homeless
Bio Medical research units
Crohns Society
Church Groups
Crafting Groups
Council Housing Officers
Lions
Optometrists
Rugby/Football Clubs
Samaritans
UHL Patient advisors

5. Meanwhile…
• We’ve begun the first baby steps
to ramp up our social media
capability

6. But it’s only a start…
• We’re only at the beginning and
we’re spending the summer
listening and researching how
we can be the best we possibly
can, especially:
• how we engage Seldom
Heard groups;
• how we engage with people
for whom English is not their
first language
• how we support people with
visual impairments

7. And something special!
• We are building a completely new integrated web, digital, social and
mobile capability, so anyone and everyone will be able to:
• register online or offline to be part of a totally revamped public
membership scheme
• log their interests with us and opt to receive targeted updates,
notifications and breaking news about the topics and issues of
most interest and relevance to them
• participate in online discussions, blogs and events
• access and download background documents and other materials
• subscribe to relevant podcasts, video and audio
• engage with us through an enhanced range of social media
channels including Twitter, Facebook,YouTube, Vimeo, Blipfoto,
Pinterest, Slideshare, Flickr and Google Hangouts.

8. We’ve got a great team
supporting us…

9. But you’ve proved so useful, we
want to pick your brains again…