1. GULF COMPUTER SUPPORT SYSTEMS LLC
COMPANY PROFILE
Gulf Computer Support Systems LLC (GCSS) was established in 1988, with offices in
Dubai and Abu Dhabi. The company has a presence in the neighboring Gulf Countries
with offices in Oman Bahrain and Qatar and planned offices in Kuwait and Saudi Arabia.
GCSS is actively involved in the construction industry throughout the Arabian Gulf and
specializes in building Data Centers, providing Telecom Environmental Equipment,
Uninterruptible Power Supply (UPS), DC Chargers/Rectifiers and Raised Access
Flooring.
The company represents leading international leading brands such as: TATE Raised
Access Floors, PROTEK Underfloor Air Delivery system, STULZ Close Control
Airconditioning, BENNING UPS and AC/DC Power Supply, Lampertz IT Security Safes,
TTK Digital Liquid Leak Detection System, AST Modular Data Centers, Soft DB Sound
Masking Systems & WAGNER Fire Prevention systems.
GCSS began its business operation in the field of Computer Room Site preparation and
subsequently expanded into DC Power Supply, high-tech building technology products -
mainly Raised Access Flooring & Close Control Airconditioning systems. Today, GCSS
has firmly established itself as a technology solution provider reaching out to almost
every major customer in the U.A.E. Prestigious Clients include: Abu Dhabi Financial
Centre, E-Hosting Datafort, Dubai Holding, Abu Dhabi Investment Authority, ETISALAT,
DU, ADNOC, NDC, Defence & Police Dept., University of Sharjah, Department of Civil
Aviation-Dubai, Emirates Airlines, ETIHAD Airlines, Dubai International Airport, Banks &
Financial Institutes.
The company utilizes its three main divisions to effectively manage the design, supply,
installation, testing, commissioning and maintenance service of:
Data Center Services
GCSS develops tailored individual solutions for the optimization and expansion of
existing data centers and the construction of new ones. Our project team ensures each
unique project is managed effectively to guarantee timeframes, quality and budgetary
requirements are met.
With over than 20 years of experience, GCSS designs and builds resilient turnkey data
centres providing 24/7 service, full disaster recovery and business continuity. They are
secure to the highest relevant standards with a flexible and scalable infrastructure that
can support the business of their clients as it grows.

2. GCSS specialises in the following data centre products:
 TATE Raised Access Flooring
 STULZ Close Control Airconditioning
 WAGNER Fire Prevention, Detection & Oxygen Reduction System by Gas
Suppression
 TTK Leak Detection System
 Server Environment Monitoring System
 BENNING Uninterruptible Power Supply (UPS) and AC/DC Power Supply
 ORTEA Voltage Stabilizer
 Door Access Control & CCTV
As the representative of AST Modular, GCSS also provides AST Smart Shelter
Container (SSC), the fully functional Data Center within a regular ISO container with
complete infrastructure including: cooling, power, structural protection, fire protection,
monitoring, access control, etc.
Building Technology Products Services
Today many buildings strive to offer healthy flexible indoor spaces that reduce the
environmental impact of construction and building operation.
GCSS offers the latest building technology products and services such as: Raised
Access Flooring, Underfloor Air Delivery system, Modular power and wiring systems,
Precision Air Conditioning, Backup power solutions, security systems, etc.
Such solutions provide optimum value, flexibility, cost-effectiveness, manufactured to the
highest quality standards, and can be successfully integrated within new or renovated
buildings for almost every facility including:
 TATE Raised Access Flooring
 TATE Positile Carpet Tiles
 STULZ Precision Airconditioning
 YORK Modular Integrated Terminals for Underfloor Air Delivery
 Tate Flex and PVD Service Boxes and Underfloor Power solutions
 TTK Digital Leak Detection Systems
 WAGNER Fire Prevention, Detection & Suppression by Oxygen Reduction
System
 PROTEK Under Floor Air Conditioning System
 SOFT DB Sound Masking System

3. Telecom/Power Station Products
With the increasing demand of uninterrupted and high quality power, GCSS offers
reliable power solutions for various applications to guarantee 24/7 business continuity
with the highest standards of safety, quality and environment compatibility.
 TATE Raised Access Flooring
 STULZ Close Control Airconditioning System for Telecom Service Providers
 BENNING DC POWER SYSTEMS
 TTK Digital Leak Detection Systems
 ORTEA Stabilizers
Product Portfolio
GCSS represents a diverse range of leading international manufacturers in the fields of
data centre environments, building technology platforms and power resilience.
TATE is part of multi-national Kingspan Group plc. As the world leader in Access Floor
Technology, Tate maintains its position as the preferred supplier within the industry by
continued innovation and improvement of products & excellence of service in meeting
and exceeding the expectations of its customers.
More than 420 million square feet of Tate Floors have been installed in commercial
office buildings, computer rooms and clean rooms throughout the world.
Tate's innovative Building Technology Platform ® (BTP) is unique. BTP is the
integration of raised access flooring with underfloor HVAC, TateFlex® underfloor
modular wiring for power, voice and data (PVD), with strategic alliances with industry
leaders AirFixture®.
STULZ GmbH is recognized all over the world as an air conditioning and ventilation
specialist. Modern applications in the field of information & telecommunications
technology, hospitals, labs, data centers, research centers, and in any space involving
high-tech and sensitive equipment requires the precise maintenance of environmental
conditions. Manufactured to the highest quality standards, they provide an optimal
environment so that high-tech systems can always work reliably around the clock, all
over the world.
Precision Airconditioning systems control temperature, humidity and air in close
tolerances to create optimal operating conditions. From the single unit with a cooling
capacity of 0.3 kW to the modular system with cooling capacities of up to 280 kW,

4. precision air conditioners from STULZ represent a complete range that can be used to
tackle almost every task.
TTK FG-SYS is an advanced high performance leak detection system using digital
technology providing immediate and accurate location of the origin of all leaks thus
protecting zones at risk by intelligent detector cables. The system is used for Computer
Rooms, Telecom Switch Rooms, Dealing Areas – Call Centers, Laboratories, Clean
Rooms, High-tech manufacturing plants, Double floor, offices etc.
BENNING is a leading manufacturer of electrical equipment in Europe. The range
includes rectifier, inverter, DC converter, Uninterruptible Power Supply (UPS), OEM
power supplies, and charger for traction batteries. For many special requirements,
including use in medicine and communication, sophisticated and complex power supply
equipment is manufactured in switched mode technology. Essential features of the
company's success include innovative product developments and the most up-to-date
production methods
GCSS supplies Fire Alarm System, manufactured by WAGNER, Germany. GCSS has
many years experience in providing the design, supply, installation and maintenance of
Fire Alarm and Gas suppression System for Data Centers, all as approved by the local
Civil Defence authority.
AST is a leading global provider of secure, modular and energy efficient I.T.
infrastructures and has achieved over 20 world patented innovations in Secure and
Modular Data Centers. AST Smart Shelter Container (SSC) solution provides a fully
functional Data Center within a regular ISO container with complete infrastructure
including: cooling, power, structural protection, fire protection, monitoring, access
control, etc., achieving a total plug and play solution under a secure environment design,
with a modular and flexible approach at the lowest PUE.
Soft dB is a company offering specialized services and products in acoustics and
vibration. Soft dB has developed specialized products renowned for their quality and
pertinence, such as Sound masking system Smart SMS which is designed to provide the
best masking sound while preserving the comfort of the occupants.

5. Customer Service
Project Scoping:
 Identification of customer requirements
 Products & Services presentation
 Proposition of Solutions
 Market Surveys and Monitoring
 Technical Specification analysis
 Development and follow-up of Proposal
 After-sales Service and Support
 Spare parts management
Data Center Site Building Services:
 Verify and assess existing facility for civil, electrical & mechanical services and
recommend guidelines for design
 Provide electrical and mechanical load analysis
 Evaluate and propose systems capacity and condition of existing Airconditioning
system, in coordination with trades for proposed hardware configuration, personnel
workflow.
 Evaluate/recommend fire detection and suppression equipment
 Evaluate/recommend uninterruptible power supply (UPS) and battery equipment
based on proposed hardware and network configurations (in coordination with
network implementation contractor).
 Evaluate existing electrical components
 Evaluate power distribution units (PDUs)
 Evaluate lighting and other areas for data center & support rooms
 Recommend appropriate Access Control Systems
 Address safety, grounding and noise attenuation issues
 Post construction inspection, testing, commissioning and training the staff on
maintaining the newly built data center environment.
 Provides proposal for preventive maintenance service for the equipment supplied
and installed, ensure necessary spare parts are made available as and when
required.
 Supply of Standby Generator Set
Implementation:
 Project Management
 Subcontracts
 Quality Assurance/Quality Control
 Installation, Testing, Start-up & Commissioning

6.  Project Documentation
 Warranty Maintenance & Annual Maintenance Contracts
 Customer Training
Experience
GCSS Projects department consists of a team of qualified and experienced engineers to
undertake projects that are technically and logistically complex in nature.
GCSS has a fully equipped team of expert maintenance engineers/technicians to
execute required maintenance service tasks, complete with diagnostic equipment and
tools. Strong commitment to project schedule, quality, and efficient project management
techniques have remained key factors to its success.
GCSS’s wealth of experience has helped it to develop a sound understanding and
appreciation of the complexities of the Middle East marketplace, leading to a well
established professional reputation and good customer relationships. Airpo-Tech’s
Involvement with their customers from design and implementation through to support
and maintenance means they are able to provide customers with the complete end to
end solution.
GCSS’s range of expertise in the aforementioned technologies, combined with strategic
business partnerships with industry leading manufacturers, has enabled them to be a
key player in the Arabian Gulf region. The company ensures its clients receive a
personalized service with a first class level of support, and rapid response when needed,
all being vital factors with today’s critical applications.
Our Offices:
Gulf Computer Support Systems L.L.C.
Tel: +9714 2959191, Fax: +9714 295 9914, Email: info.main@gcss.ae
P.O. Box 13131, Dubai, U.A.E.
Gulf Computer Support Systems L.L.C.
Tel: +9712 6319931, Fax: +9712 6346071, Email: info.auh@gcss.ae
P.O. Box 44268, Abu Dhabi, U.A.E.
Gulf Computer Support Systems L.L.C.
Tel: +968 24493269 / 24493758, Fax: +968 24491437, Email: gcssoman@gcss.com.om
18th November Street, Al Azaiba, Muscat, Oman
Gulf Computer Support Systems L.L.C.
Tel: +974 44231152, Fax : + 974 44231100 E-mail: gcssqatar@gcss.ae
Regus Building, 2nd Floor, Office 207 P.O. Box 32522, Matar Qadeem St., D. Ring Road
Doha, Qatar
PARTNER: Bahrain Computer Support Centre (BCSC)
Tel: + 973 17 826644, Fax: + 973 17 827090,
E-mail: bcsc@uneeco.com, Web: www.uneeco.com
P. O. Box 728, Kingdom of Bahrain