Duane E. Wagner has over 25 years of experience as a software engineer and database administrator with expertise in Microsoft SQL Server, Oracle, Sybase and Informix databases. He has extensive experience designing, implementing and maintaining databases for healthcare, automotive and other industries. He is skilled in ETL processes, database performance tuning, disaster recovery and training.

1. Duane E. Wagner
306 Marlborough Place
West Palm Beach, FL 33405
Phone: (240) 882-0822
E-Mail: dxw773@verizon.net
SUMMARY:
I am a Software Engineer with over 25 years' experience in maintenance, performance tuning, monitoring and
providing high availability to mission critical applications using Microsoft SQL Server 2000, 2005, 2008 &
2008R2 as well as other database systems using Sybase, Informix and Oracle. I thrive in both team and
individual environments and can easily lead teams. I am capable of mentoring and training junior technical staff
and end-users.
QUALIFICATIONS:
• SSIS used for migrating data from production to reporting structures;
• SSRS used for creating reports, both development on report server and Visual Studio;
• Maintenance, Performance and Tuning of MS SQL Server;
• Back-up, Recovery, Log Shipping and Replication including Disaster Recovery and
• Business Resumption Planning;
• Expert TSQL and Script writing skills;
• Expert Relational Database Design skills;
• Expert Data Extraction and Report Writing skills
• Skilled at Responsible for network connectivity issues and hardware troubleshooting;
• Training and Support of Windows Mobile devices and applications;
• Assisted IT Manager with operations with all IT department activities; and
• Learned new concepts quickly while working well under pressure.
EXPERIENCE:
2014-2015 The Stowe Group, LLC (Contract Consultant)
Remote Position
Platform Technical Support Engineer for GE Health Care
• Trouble shoots GE Centricity Electronic Medical Records and help customers via trouble ticket support,
telephone, or WebEx for SQL and Oracle database issues.
• Received trouble tickets via Siebel from GE Centricity Practice Solution and Centricity EMR customers
then communicate via WebEx, Phone or email to the customer to diagnose and troubleshoot issue(s)
o Typical issues:
 Locked documents - Somebody is trying to sign a document and it gets locked up in the
database. There’s a link that’s missing so they can’t sign it. Consultant will go into the
database to either connect the link or release it.
 Logging into CPS/EMR
 Failed SQL jobs/nightly database backups
 User permission issues
 Active Directory issues -passwords, configuration/user profile is different or corrupt. Fix
rebuild it or reset the password.

2. 2013-2013 Data Trade Solutions, Inc. (Contract Consultant)
Collegeville, PA
Health IT Application Specialist
• Analysis, development and testing of ETL for EMR and PM data from Allscripts Pro & Enterprise,
Greenway EMR, McKesson Practice Partners & GE Centricity;
• Created bcp/SQL scripts to import said data into NextGen EMR/HER;
• Created SQL Server Reporting Services (SSRS) reports for multiple clients; and
• Designed STAR Schema for prototype data warehouse implementation.
2011-2013 TekSystems (Contract Consultant)
Telecommute in Alpharetta, GA
Senior Database Engineer (iNexx SQL Engineer) for Medicity
• Development and testing of TSQL scripts for SQL Server 2008 R2, SQL Server 2008 & SQL Server 2005;
• Analysis, development and testing of ETL scripts for multiple vendor's Electronic Medical Record , (EMR)
packages' databases Allscripts Pro EMR, Allscripts Enterprise EMR, GE Centricity, Vitera, eClinical
Works, Greenway, Amazing Charts, Eaglesoft Dental Software, NextGen & EMD EMR. This includes
table structures, views, stored procedures and functions;
• Analysis, development and testing of ETL scripts for multiple vendors' Practice Management, (PM) such as
Allscripts PM, GE Centricity & Eaglesoft Dental Software. This includes there table structures, views,
stored procedures and functions;
• Implementation support of scripts to clients Product Bridge for multiple medical practices.
• SQL Server 2008 R2 Database Design and development of scripts for a prototype ETL using SQL Server
Implementation Services SSIS for interface from parent files;
• SQL Server 2008 R2 Database Design and population of demonstration database to support the iNexx
application;
• SQL Server 2008 R2 Database Design and implementation of a prototype data base and ETL processes to
populate a database designed to pull information from Allscripts Pro databases from multiple practices into
a database to feed data to the iTriage web application; and
• SQL Server Anywhere – Installation and configuration on several systems. Used Sybase TSQL scripts for
above mentioned bridge service. Used management tool to access other ODBC data sources.
2009-2010 Robert Half Technologies (Contract Consultant)
Capitol Heights, MD
Database Administrator for Service Source
• Administration of multiple SQL Server 2005 & 2008 Databases;
• Provided desktop support, operations support, disaster recovery procedures, performance tuning, replication
and log shipping;
• Training and Administration of Win WITS Postal Mail Routing Application;
• Training and Administration of BMC Service Desk Express;
• Administration of Windows 2003 & 2008 server and Active Directory;
• Monitored erroneous data entry and modified data by writing and executing SQL scripts;
• Created Enterprise reports across multiple databases using Crystal Reports; and
• Responsible for all SQL and Application software upgrades and patches.

3. 2008-2009 Hospice of the Chesapeake (Contract Consultant)
Annapolis, MD
Database Administrator
• Administration of multiple SQL Server 2005 Databases;
• Performance tuning, maintenance, back-up and recovery of SQL server databases;
• Administration of Windows 2003 Server and Active Directory;
• Training and Administration and support of Allscripts Homecare Application;
• Training and Administration of Raisers Edge Database and Application;
• Responsible for all SQL and Application software upgrades and patches;
• Maintained codes tables in application databases;
• Provide end-user and desktop support;
• Applied two major codes tables reduction efforts using SQL scripts; and
• Created and maintained reports as needed.
2003-2008 Home Depot Inc.
Multiple Maryland Locations
Manager/Key Holder
• Responsible for running $12M Flooring business;
• Managed staff of up to 100 employees;
• Managed paint, home dcor, flooring, plumbing, and kitchen departments;
• Controlled shrink, inventory management, personnel and customer service; and
• Additional duties included opening/close store, employee management, safety, and loss prevention and vault
tasks up to $200K daily.
2001-2003 JSC Management Group
Cherry Hill, NJ
President
• Managed day-to-day operations of occupational facilities including renovation, accounting, litigation of legal
tenants;
• Procured legal counsel for past due leases and renovation of property; and
• Acquired apartment facility in disrepair and made property presentable to existing and future tenants for
resale of the property.
2000-2001 Braun Consulting
Cherry Hill, NJ
Manager Business-to-Business E-Commerce
• Served as technical lead and system architect on a Business Intelligence effort for a niche pharmaceutical
company;
• Responsible for logical and physical database design in addition to architecture assessment, hardware and
software recommendation based upon short-term technology plans;
• Managed multiple implementations of B2B ecommerce applications; and
• Managed SQL Server 2000 databases.

4. 1998-2000 Applied Information Sciences, Inc.
Greenbelt, MD
Project Manager
• Managed a development project for a European Automotive Sales Forecasting, Customer and Vehicle
Inventory application;
• Acted as technical lead and lead DBA on same project using SQL Server 2000;
• Responsible for conceptual design and database design in addition to managing the day-today project
activities; and
• Managed recruiting effort for personnel on the project.
1989-1998 Subaru of America, Inc.
Cherry Hill, NJ
Manager Systems Integration
• Began as a DBA and worked through multiple promotion where I was responsible for all Hardware and
Software Infrastructure;
• Responsible for planning the configuration for all enterprise databases Responsible for conceptual design and
database design in addition to managing the day-today project activities;
• Responsible for creating and maintaining short-term, mid-term and long term technology plan not only
identifying but validating whether these new technologies were viable given the current and planned
infrastructure;
• Managed implementation of a corporate intranet and access to the public Internet;
• Acted as Technical Liaison between SOA and contracted operations outsourcer;
• Responsible for coordination of all Desktop, Workgroup, Enterprise systems, Help Desk and modernization
projects;
• Responsible for all technical aspects of disaster recovery and business resumption planning practices; and
• Sybase System 10 - Took multiple classes, including FastTrack, DBA class and System Administration class.
Gained System 10 DBA certification. Performed multiple Database deigns, multiple installations and
configurations of peer-to-peer server enablement's.
EDUCATION:
Associate of Applied Sciences in Math/Science minor in Computer Science, Onondaga Community College,
1985
MILITARY:
United States Air Force, DBA & Database Programmer; Honorable Discharge, Grade E-4
Sergeant