1. David V. Schlessman
4607 Candlewood Park Lane, Katy, TX 77494
E-mail: david_schlessman@msn.com Cell Phone: 713.569.4343
~ Operations and Project Management Professional ~
Asset Management * Project Completion * Team-Builder * Communications * Admin Management
PROFILE: As a project manager with more than 20 years of experience within a highly
competitive industry, possesses strong interpersonal skills and communicates well with
coworkers and customers. Analyzes and develops organizational "best practices" for invoice
management, asset management, change control and many other key money saving,
operational opportunities.
HIGHLIGHTS OF QUALIFICATIONS
• Client Relationship Management • Logical and Ethical • Customer Satisfaction Champion
• Dynamic Problem Solver • Effective Negotiator • Excellent Time Management
• Cost Reduction & Avoidance • Microsoft Office Suite • On-time Service
• Operations Improvement • Process Analysis • Cost Reduction & Avoidance
SIGNIFICANT PROFESSIONAL SUCCESSES
CONCEIVED and IMPLEMENTED a new Invoice Management Plan to replace a manual
process lacking customer history, audit capability and led to errors. RESULT: Collaborated
with the Vice President, successful implementation and training increased revenue by $6M in
two years.
ORCHESTRATED the relocation of all I.T. services and supporting infrastructure for 9
nationwide offices simultaneously. The challenge was to complete and improve services
without any customer disruptions. RESULT: The entire process was successfully and
seamlessly implemented over multiple weekends with less than 2% "customer issues." This
consolidated valuable floor space which approached the goal of saving $9M and improving
service and enhancing employee functionality.
INITIATED a weekly company meeting to create a meaningful dialogue between diverse
business groups in order to enhance processes and documentation. RESULT: Initiation of a
viable order processing, contractor dispatch management and inventory management was
presented to increase employee efficiency and productivity along with timely, accurate
information to enable better decision-making and profitability.
EDUCATION
University of Phoenix – Currently enrolled in Business Associates program
Angelo State University
2. David V. Schlessman Page 2 of 2
4607 Candlewood Park Lane, Katy, TX 77494
E-mail: david_schlessman@msn.com Cell Phone: 713.569.4343
STATEMENT OF PURPOSE: Leverage more than 15 years of progressive career
movement and project management expertise into a challenging role as the Operations
Manager for a business services leader in the great Houston, Texas area.
~ PROFESSIONAL EXPERIENCE ~
Contract
Warehouse and Texas Floor Covering Houston, TX 2009 - 2009
Sales
Managed warehouse inventory control and job dispatch.
Collaborated in customer sales and relationship building.
Led weekly company meetings to ensure projects were on schedule, safety
requirements were met and customer satisfaction levels remained high.
Superintendent Spaw Maxwell Company Houston, TX 2008 - 2009
Successfully managed multiple commercial and healthcare interior build-outs.
Oversaw contractor safety, construction schedules, employee and vendor
attendance, adherence to “best practices” to ensure customer satisfaction and up-sell
wherever possible.
Created daily progress and safety reports to document the project to ensure on-
schedule and on-budget performance.
Project Manager /
BMC Software Houston, TX 1997 - 2008
Sr. Telecom Analyst
Effectively and economically managed and support all internal voice and data
communications services, employees and external service providers for 21 office locations
throughout North America with more than 3,500 employees.
Initiated an internal Telecom Expense Manage Team which saved more than $6M in
two years!
Coordinated the seamless relocation of all communication infrastructures and
supporting services for 9 remote offices within a 6 month schedule that realized
corporate savings of more than $3M.
Oversaw and managed team budget and telecom equipment budget for 21 offices
Collaborated with cross-functional Department Heads and Senior Management.
Provided emergency back-up and disaster recovery plans.
Customer satisfaction
Vendor communication/coordination
EDUCATION
University of Phoenix – Currently enrolled in Business Associates program
Angelo State University