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Dementia Case Management Guide
1. Case Management Toolbox
Dementia Case Management
Dr. Dawn-Elise Snipes PhD, LPC-MHSP, LMHC
Executive Director AllCEUs Continuing Education
Podcast Host: Case Management Toolbox, Counselor Toolbox
CEUs are available for this presentation at https://www.allceus.com/case-management-toolbox-podcast/
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2. Objectives
Review the symptoms of dementia
Differentiate between dementia and normal aging
Review the types of dementia
Identify possible causes and preventative factors
for dementia
Explore biopsychosocial needs of people with
dementia and their caregivers at each stage
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3. Resources
The Dementia Society of Ottawa and Renfrew
Counties
Dementia Australia
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4. Symptoms of Dementia
Cognitive and sensory changes:
Memory loss
Difficulty in communication, especially finding the right words to
communicate or keeping track of a conversation.
Reduced ability to organize, plan, reason, or solve problems
Difficulty handling complex tasks
Confusion and disorientation (Gets lost in familiar places)
Difficulty with coordination and motor functions
Loss of or reduced visual perception
Metallic taste in mouth, decreased sense of smell
Agnosia: loss of ability to recognize objects, persons, sounds,
shapes, or smells while the specific sense is not defective nor is
there necessarily any significant memory loss “visual agnosia”
“Auditory agnosia”
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5. Symptoms of Dementia
Psychological changes:
Changes in personality and behavior
Depression
Anxiety
Hallucinations
Mood swings
Agitation esp. with changes in routine
Apathy
Isolation/withdrawal
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6. Dementia vs Normal Aging
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Normal Aging
Occasional forgetfulness
Can use notes as reminders
Slower processing
Increased time for complex tasks
Able to follow written and verbal directions
Longer to learn new information
Difficulty finding the right word
Slowed reaction time
Able to complete ADLs*
Some issues with balance*
7. Types of Dementia- Alzheimer’s
Stage 1 means Alzheimer’s has started to develop,
but there are no symptoms of memory loss yet —
this stage can last up to 20 years.
Stage 2 Mild Cognitive Impairment –MCI) involves
mild changes in memory and thinking skills
Stage 3 (Late Stage/Alzheimer’s Dementia)
memory and thinking skills are so impaired that a
person needs help to complete daily activities of
daily living.
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8. Types of Dementia- Korsakoff’s Syndrome
Korsakoff’s syndrome and Wernicke/Korsakoff
syndrome
Alcohol has a direct toxic effect on the brain cells, or
whether the damage is due to lack of thiamine, vitamin
B1
People with anorexia and those who have had bariatric
bypass surgery are also at risk.
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9. Types of Dementia—AIDS Dementia Complex
7% in people not taking anti-HIV drugs.
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10. Types of Dementia—Vascular Dementia
Vascular Dementia includes a very wide range of
symptoms caused by a reduction in blood supply to
the brain usually due to strokes or heart attack
Symptoms can develop months after a major stroke
The main symptom of Vascular Dementia is slowness
in thinking speed, problems concentrating or
difficulty planning and organizing.
It is also common for a person with Vascular Dementia
to experience mood changes
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11. Types of Dementia- With Lewy Bodies
Dementia with Lewy Bodies is often misdiagnosed
as Alzheimer’s Disease
Parkinson’s Disease and Dementia with Lewy
Bodies produce similar brain changes
The main symptoms include memory loss,
disorientation, visual hallucinations and sleep
issues
The disease lasts an average of 5 to 8 years from
the time of diagnosis to death, but the time span
can range from 2 to 20 years.
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12. Types of Dementia--Frontotemporal
The main functions affected by Frontotemporal
Dementia are language skills, the ability to focus
and the ability to control impulses
More common in those under 65
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13. Other (Reversible?) Causes of Dementia
Clinical hypothyroidism and hyperthyroidism have long
been linked with reversible cognitive impairment in
patients
Cognitive impairment, dementia, and psychoses have
been described in patients with chronic hypocalcemia,
hypoparathyroidism, and hypercortisolism
People with PTSD may exhibit hypercortisol responses to stress
triggers
Hypercortisolemia is evident in approximately 50% of depressed
patients and is particularly characteristic in the melancholic
subtype.
Nearly 33% of people with Type 2 diabetes have elevated cortisol
levels
A history of recurrent severe hypoglycemic episodes was
associated with a greater risk of dementia
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14. Causes of Dementia
Carbon monoxide (CO) poisoning can lead to a
delayed onset cognitive decline beginning days to
several weeks after apparent recovery from the
initial insult.
Cognitive decline, personality changes, incontinence,
parkinsonism, and even mutism may occur. The
majority of victims recover within 1 year.
Carbon monoxide (CO) is a colorless, odorless gas found
wherever fuel is burned including small engines, gas
ranges, furnaces, fireplaces and grills
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15. Other Causes cont…
Sources of carbon monoxide poisoning:
Furnace
Chimney (closed/blocked)
Fireplace
Water heater
Gas stove/oven
Gas-powered space heaters
Clothes dryer
Grill
Power tools and lawn equipment
An attached garage that regularly houses vehicles
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16. Other Causes Cont…
Symptoms of CO2 Poisoning
Dizziness
Blurred vision
Weakness/Fatigue
Confusion
Shortness of breath during mild activity
Nausea
Headache
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17. Dementia Progression
Dementia is a progressive disease
The speed of progression varies depending on
The type of dementia
The person
Early interventions
Medical complications
Genetics
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18. Dementia Primary Prevention
Authors estimate that as much as 35% of dementia cases could
be prevented by targeting nine modifiable risk factors
1. Early life education
2. Midlife hypertension (Vascular dementia)
3. Obesity increases the risk of dementia in general by 42 percent,
Alzheimer's by 80 percent and vascular dementia by 73 percent
4. Diabetes
5. Hearing loss
6. Old-age smoking
7. Depression (Hypercortisolism, unstimulating environments)
8. Physical inactivity
9. Social isolation
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19. Dementia Primary Prevention
Regular Physical Activity
The protective effective was increased as the number of activities
increased
Higher levels of intellectual activities and an intellectually
stimulating environment may reduce the risk of cognitive
decline later in life
A lower level of education increases the risk of having AD by
approximately 30%**
Social engagement. Degree of loneliness, decreased social
networking and activities seem to be associated with a higher
risk
Dietary modulation (Omega-3, antioxidants, B-Vitamins) serves
only to bolster normal health mechanisms that are a natural
deterrent of chronic health conditions such as AD without really
possessing any discrete disease specificity
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20. Dementia Secondary Prevention/EI
Reduction or cessation of symptom progression
once the symptoms have appeared
cholinesterase inhibitors and NMDA Antagonists
(Ketamine*)
May improve acute symptoms but does not slow
progression
Physical Activity
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21. Dementia Tertiary Prevention/EI
Prevent the development of complications from
the disorder
Depression
Falls
Nutritional deficiencies
Diabetes
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22. Multidisciplinary Team
Physical therapists can help with movement problems through
exercises, gait training, and general physical fitness programs.
Speech therapists may help with voice volume and projection,
and swallowing difficulties.
Occupational therapists help find ways to more easily carry out
everyday activities, such as eating and bathing.
Music or expressive arts therapists may provide meaningful
activities that can reduce anxiety and improve well-being.
Mental health counselors can help people with LBD and their
families learn how to manage difficult emotions and behaviors
and plan for the future.
Palliative care specialists can help improve a person's quality of
life by relieving disease symptoms at any stage of illness.
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23. Goals
Goals
Independence
Safety
Sense of meaning
Happiness/contentment
General methods
Safety from falls, wandering, burns, guns, and CO2
Adequate quality sleep
Adequate nutrition
Medication compliance
Physical Activity
Social Interactions
Meaningful Daily Activity
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24. Special Issues for People with Dementia
The needs of a person with Early Onset Dementia can be very
different from traditional onset dementia because they may be
actively working and raising a family and be otherwise healthy
and strong
Early stage of dementia, a person can still function rather
independently and requires little care assistance.
Appointment reminders
Daily to-do list and / or a schedule of when medications
Hang complete outfits
Go shopping together (or auto-deliver)
Regular check-ins while the person is still living independently
Family counseling to deal with grief issues related to the diagnosis
Financial planning
Note on microwave (i.e. no metal, duration for common foods)
Coffee maker that automatically shuts off
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25. Special Issues for People with Dementia
Middle Stage Dementia
No longer able to function as independently
Greater difficulty communicating (see communication
tips)
Assistance with activities of daily living, such as
bathing, grooming, and dressing, is often required
Initially, an individual may only need prompts or cues
to perform these tasks, such as reminders of the need
to shower or clothes laid out on the bed
Transportation will be required
Supervision is necessary
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26. Special Issues for People with Dementia
Late Stage Dementia
Requires a significant amount of care 24-hours / day.
Mobility issues
Swallowing becomes an issue in late stage dementia,
and caregivers have to make sure food is cut into small
pieces, is soft, such as yogurt and applesauce, or is
pureed.
Options for care, such as hiring a part time caregiver or
moving your loved one to a nursing home.
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27. Monitoring Tools
Functional Assessment Staging Test
Stage-Expected Untreated Duration-Mental Age-MMSE-A Score
Weight
Infections/Pain/Illness (60% may have untreated issues)
Falls and injuries
Behavior changes
Medication compliance, effects/side-effects and changes
Mood and ADLs: Ambulation, hygiene, feeding, toileting
May indicate disease progression or another acute issue
Social engagement
Note: Abilities may fluctuate
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28. General
Review medications
Consider whether any might be contributing to cognitive deficits,
especially anticholinergics, antihistamines, narcotics, sedatives, and
benzodiazepines*
Address treatment compliance
Add social activities
Add intellectual stimulation and meaningful daily activities
Focus on activities with tangible results
Painting
Life-story book
Gardening
Playing or listening to music
Picture books
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29. General
Assess mobility issues
In house
Getting out of bed
Getting in and out of the shower/tub
Stairs
Slick floors
Tripping hazards
With preferred activities (walk the dog, woodwork, crochet,
painting)
To get supplies (driving, shopping)
Address long-term care planning
Advanced directives
Power of attorney
Living transitions
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30. General
Evaluate behavioral issues and safety
Driving, wandering, cooking, bathing, shopping
Sundowning—confusion and agitation increase throughout the day
Mitigate vulnerabilities/triggers
Recognize the function of the agitation
Use visual cues for orientation and comfort
Avoid arguing
Consider bright light therapy to adjust circadian rhythms—Full spectrum
light at least 100 watts (not soft) within 3 ft. or sitting by a sunny window
Increase daytime activity and limit day naps
Avoid stimulants after noon
Minimize stress (TV or reading might be too difficult) painting, pets,
baking with assistance, gardening
Address caregiver stress
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31. Addressing Behavioral Issues
Functional assessments
Preferred activities
Problem behaviors
Aromatherapy (esp. Lemon Balm, rose, lavender,
bergamot)
Music therapy
Animal assisted therapy
Relaxation training
Reminiscence therapy helps recall past happy times
despite current issues with short term memory
Difference between reminiscing and remembering
Use favorite music, keepsakes/ornaments/jewelry, magazines,
familiar scents or foods
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32. Addressing Behavioral Issues
Validation therapy
Often prevents argumentative and agitated behaviors.
Validation may require you to agree and validate with a
statement that has been made, even though the
statement is neither true or real, because to the
person with dementia, it may actually be both true and
real
Light therapy (sundowning)
Activities of Daily Living
Strategies may include verbal or visual cues,
demonstration, physical guidance, partial physical
assistance and problem solving
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33. Addressing Behavioral Issues
The reasons that underlie the problem behaviors can be one or
more of the following basic human needs:
Resolution of unfinished issues, in order to die in peace
To live in peace
Adjusting to new normal when sight, hearing, mobility and memory fail
To make sense out of an unbearable reality
For recognition, status, identity and self-worth
To be useful and productive
To be listened to and respected
To express feelings and be heard
To be loved and to belong
To be nurtured, feel safe and secure, rather than immobile or restrained
For sensory stimulation as well as sexual expression
Reduce pain and discomfort
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34. Caregiver Needs
Resources
The signs and symptoms of dementia
The course and prognosis of the condition
Treatments
Knowledge of how to help their loved-one
Communication
Behavior issues
Safety—wandering, falling, hazards
Local care and support
Sources of financial and legal advice, and advocacy
Medico-legal issues, including driving
Local information sources, including libraries and voluntary
organizations.
Respite care—In home or clubhouse/day care
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35. Communicating with People with Dementia
Get their attention
Remove distractions
Ensure they have glasses or hearing aids
Be patient. Allow enough time for them to respond, and
be careful not to interrupt
Use visual reminders (memory books and charts)
Keep questions and requests to one at a time
Break larger tasks into smaller chunks
Empathize with frustration
Anticipate misunderstandings
Enjoy the good times
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36. Communicating with People with Dementia
Reduce input late in the day
Do not talk to the person with Alzheimer’s like a baby or
speak about them as if they weren’t there.
If they struggle to find a word or communicate a thought,
gently try to provide the word(s) they are looking for.
Frame questions and instructions in a positive way.
Be open to the person’s concerns, even if he or she is hard
to understand.
If you can’t understand what they are trying to say, look
for clues in their emotions and body language and take
their surrounding environment into consideration.
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37. Summary
Dementia can be permanent or temporary and
caused by a variety of factors including
Diabetes
HIV
Stroke/Heart attack
Depression
Thiamine deficiency
CO2 poisoning
Lewy bodies
Genetics
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38. Summary
A variety of interventions can be used to assist
the person with dementia and their caregivers
Ensure sufficient sleep
Assist with communication
Conduct functional assessments of preferred and
problem behaviors
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