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Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
Week-2
CP70060E / CP7SA60E / CP7HA60E:
Team Dynamics and Leadership
Dr Nasrullah Khilji
Nasrullah.Khilji@uwl.ac.uk
Portfolio Leader & Senior in Lecturer Project Management
➢ Project Team Structure
➢ Project, Programme and
Portfolio Management
(P M)
3
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
2
Recapitulation
from last Week
• Module Introduction
• Project management (Fundamentals)
✓ Kaizen
✓ The Kaizen Way
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
3
Session Outline
• Characteristics of
Project Team
• Types of Project Team
• Project Organisation
and Structure (PRINCE2)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
4
“A project is a temporary organisation that is created for the purpose
of delivering on or more business products according to an agreed
Business case”
✓ Change: Not a Business as Usual
✓ Temporary: A defined start and end date
✓ Cross-functional: Involve people from different skills
✓ Unique: Different team, different customers, different location
✓ Uncertainty: Could be Risk or Opportunities
Project
4
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
5
Project Team
➢ A group of individuals
✓ Assembled to perform activities that
contribute towards achieving a common goal
• Greater output (sum of individual outputs)
• More ideas generated
• Greater range of options
• Better decision making
✓ Responsible for planning and
executing the project
➢ Team members perform different
functions in the same project
➢ Composition of relevant skills
and management
(1/2)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
6
Project Team
➢ Contextual, based on a project environment
- Help the project manager design and select the workgroup
- Enable the monitoring of effective team functioning
- Provide feedback to help improve effectiveness
- Raise awareness of what is possible
- Improve alertness to the symptoms and
consequences of poor teamwork management
6
(2/2)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
7
Characteristics
of Project Teams
▪ Exist to achieve a shared goal
▪ Members are interdependent
regarding a common goal
▪ Teams are bounded and remain
relatively stable over time
▪ Members have the authority
to manage their own work and
internal processes
▪ Operate in a larger social
system context
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
8
Types of Project Team
✓ Functional
✓ Cross-Functional
✓ Semi-Autonomous
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
9
Types of Project Team - Functional
• Divides responsibilities according to the organisation’s primary
specialist roles such as marketing, research and sales
(1/2)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
10
Types of Project Team
- Functional
10
• The team is selected from a single unit of
the organisation for executing the project
• Other units or departments within the
organisation or external organisations may
have limited involvement
• The scale of the task might require partial or
full-time involvement of the team members.
• A team structure becomes operational with
minimal changes to the already established
organisational set up
• The limitation of such a set up could work for
small projects only
(2/2)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
11
Types of
Project Team -
Cross-
Functional
(1/2)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
12
Types of Project Team
- Cross-Functional
• Benefits
✓ Decentralisation
✓ Differentiation of functions that
encourage collaborations and
cooperation
✓ Constructive conflict
✓ On-going process improvement
(2/2)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
13
Types of Project Team
- Semi-Autonomous
13
• The project manager has complete control
over all the aspects of the project (financial,
procurement, day-to-day governance, etc.).
• Resembles the structure of a small
company within a larger organisation.
• Project manager plays the managing director’s
role contracting for resources and driving the
project to achieve the project goal.
• The team manages the project from conception
to profitability.
• A project-based structure is one where teams
are created, undertake the work (e.g., internal
or external contracts) and are then dissolved.
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
14
Comparison of Functional and Cross-Functional Group
Perspective Functional teams Cross-functional teams
Skills and expertise Similar Varied
Work processes of
leaders and members
Compatible because of
similar backgrounds
Incompatible – leaders lack expertise to
guide all members
Communication Not inhibited by structural constraints
More potential conflict from diverse
perspectives
Leaders
Have technical or professional
authority – can act as supervisors
Lack technical authority – act as coaches,
coordinators, and facilitators
Problem-solving
Technically supervised, can be guided
by leaders’ expertise
Requires interdependent work processes
and personal commitment of team
members, creative in a way
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
15
Project Teams
in Organisations
➢ The nature of the work organisation is important
• Defines responsibility and authority
• Outlines reporting arrangements
• Determines the management overhead
• Sets the structure behind the organisational culture
• Determines group of stakeholders in project activities
➢ Features affecting the choice of project team
• Nature of the project
• Type of communication needs amongst team members
• Availability of required skills when executing project
15
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
16
Project Organisation & Structure
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
17
Project Organisation & Structure
ect
Management
(Adapted from PRINCE2)
Project
Management
Team
Directing – Project Board
Managing – Project Manager
Delivering – Team Manager
with Team Members
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
18
Project
Organisation
& Structure
18
- Project Board
• A project’s life begins with inception of an
idea generally by the Senior Management
termed as Project Board or Steering Group.
This group consists of:
1. An executive, representing business
interests
2. A senior user(s), representing users’
interests
3. A senior supplier(s), representing
suppliers’ interests
• The project board has the highest authority
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
19
Project
Organisation
& Structure
19
- Project Board: (1) The Executive
• Main person responsible for the project /
Single point of accountability
• Represents the business interests
• Owns the business case
• Supported by Senior User(s) and Senior
Supplier(s)
• Usually responsible for designing the Project
Management Team and appointing Project
Manger
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
20
Project
Organisation
& Structure
20
- Project Board: (2) The Senior User(s)
• Represents the user interests
• Responsible for the business specifications
• Specifies the user needs
• Check if the final product / service meets
the required specification
• Specifies the expected benefits at the start
of the project
• Reports to the Project Board on the
achieved benefits
• Their main concern “Will it Work?”
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
21
Project
Organisation
& Structure
21
- Project Board: (3) The Senior Supplier(s)
• Represents the interests of those designing, developing,
facilitating and implementing the project’s product
• Their main concern “Can it be done?”
• Ensure product / service is implemented within the
agreed time, cost and quality requirements
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
22
Project Organisation & Structure - Project Manager
▪ Runs the project on behalf of the Project Board on a day-to-day basis
▪ Responsible for producing the required products to the required quality
within the specified time and cost
Project
Manager
Line Management Cost Management
Communication
Management (70%)
Product vs project needs
Change management
User needs
Monitoring
Planning
Team work
Strategy
Quality
Product status
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
23
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
Project
Management
Skills for the
Digital Era
24
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 25
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
26
Project
Organisation &
Structure
- Team Manager
• Ensure production of
products / services
• Reports to Project Manager
• Could be a separate person
or same person as Project
Manager
26
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
27
Characteristics of Project Team Structure in a Project Lifecycle
27
Category Likely Phase of Project Lifecycle Characteristics of Team Structure
Creative Planning
• High degree of autonomy to explore the
widest range of alternatives
• Independent
Tactical Doing
• Well-defined plan
• Clear role definitions and objectives
• Team members should have loyalty and a
sense of urgency
Problem-
Solving
Doing (when problem arises)
• Focus on problem resolution rather than pre-
determined conclusions
• People involved have the skills required
and have people sensitivity
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
28
Types of Project Teams vs Authority
28
Design of the organisational
context
Design of the team as a
performing unit
Monitoring and managing
performance processes
Executing the task
Area of Management
Responsibility
Area of Team
Responsibility
Manager-led
work teams
Self-
managing
work teams
Self-
designing
work teams
Self-
governing
work teams
(Hackman, 1987)
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
29
Types of Project
Teams vs Authority
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
30
- Chapter 1 Quiz
Discussions - Prepare
Source: https://www.linkedin.com/learning-
login/share?forceAccount=false&redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fmanaging-a-cross-functional-
team%3Ftrk%3Dshare_ent_url%26shareId%3D3OVE3BEQQe%252BdcpxyWxrGgQ%253D%253D&account=56747433
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
31
Session Summary
• Project and Project Teams
• Project Teams
• Characteristic
• Types
• Organisation and Structure
31
Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management
32
Further Reading -
References
Key Reading:
• Boddy, D., 2001. Managing projects: building and leading the team.
Recommended Readings:
• Hackman, J. R. 1987. The design of work teams. In J.W. Lorsch (Ed.),
Handbook of Organizational Behavior: Upper Saddle River, NJ:
Prentice Hall.
• MAYLOR, H. 2011. Project management. Pearson Education Ltd.
• Turley, F., 2010. An Introduction to PRINCE2®.
Management Plaza.

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Project Team Structure

  • 1. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management Week-2 CP70060E / CP7SA60E / CP7HA60E: Team Dynamics and Leadership Dr Nasrullah Khilji Nasrullah.Khilji@uwl.ac.uk Portfolio Leader & Senior in Lecturer Project Management ➢ Project Team Structure ➢ Project, Programme and Portfolio Management (P M) 3
  • 2. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 2 Recapitulation from last Week • Module Introduction • Project management (Fundamentals) ✓ Kaizen ✓ The Kaizen Way
  • 3. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 3 Session Outline • Characteristics of Project Team • Types of Project Team • Project Organisation and Structure (PRINCE2)
  • 4. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 4 “A project is a temporary organisation that is created for the purpose of delivering on or more business products according to an agreed Business case” ✓ Change: Not a Business as Usual ✓ Temporary: A defined start and end date ✓ Cross-functional: Involve people from different skills ✓ Unique: Different team, different customers, different location ✓ Uncertainty: Could be Risk or Opportunities Project 4
  • 5. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 5 Project Team ➢ A group of individuals ✓ Assembled to perform activities that contribute towards achieving a common goal • Greater output (sum of individual outputs) • More ideas generated • Greater range of options • Better decision making ✓ Responsible for planning and executing the project ➢ Team members perform different functions in the same project ➢ Composition of relevant skills and management (1/2)
  • 6. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 6 Project Team ➢ Contextual, based on a project environment - Help the project manager design and select the workgroup - Enable the monitoring of effective team functioning - Provide feedback to help improve effectiveness - Raise awareness of what is possible - Improve alertness to the symptoms and consequences of poor teamwork management 6 (2/2)
  • 7. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 7 Characteristics of Project Teams ▪ Exist to achieve a shared goal ▪ Members are interdependent regarding a common goal ▪ Teams are bounded and remain relatively stable over time ▪ Members have the authority to manage their own work and internal processes ▪ Operate in a larger social system context
  • 8. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 8 Types of Project Team ✓ Functional ✓ Cross-Functional ✓ Semi-Autonomous
  • 9. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 9 Types of Project Team - Functional • Divides responsibilities according to the organisation’s primary specialist roles such as marketing, research and sales (1/2)
  • 10. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 10 Types of Project Team - Functional 10 • The team is selected from a single unit of the organisation for executing the project • Other units or departments within the organisation or external organisations may have limited involvement • The scale of the task might require partial or full-time involvement of the team members. • A team structure becomes operational with minimal changes to the already established organisational set up • The limitation of such a set up could work for small projects only (2/2)
  • 11. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 11 Types of Project Team - Cross- Functional (1/2)
  • 12. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 12 Types of Project Team - Cross-Functional • Benefits ✓ Decentralisation ✓ Differentiation of functions that encourage collaborations and cooperation ✓ Constructive conflict ✓ On-going process improvement (2/2)
  • 13. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 13 Types of Project Team - Semi-Autonomous 13 • The project manager has complete control over all the aspects of the project (financial, procurement, day-to-day governance, etc.). • Resembles the structure of a small company within a larger organisation. • Project manager plays the managing director’s role contracting for resources and driving the project to achieve the project goal. • The team manages the project from conception to profitability. • A project-based structure is one where teams are created, undertake the work (e.g., internal or external contracts) and are then dissolved.
  • 14. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 14 Comparison of Functional and Cross-Functional Group Perspective Functional teams Cross-functional teams Skills and expertise Similar Varied Work processes of leaders and members Compatible because of similar backgrounds Incompatible – leaders lack expertise to guide all members Communication Not inhibited by structural constraints More potential conflict from diverse perspectives Leaders Have technical or professional authority – can act as supervisors Lack technical authority – act as coaches, coordinators, and facilitators Problem-solving Technically supervised, can be guided by leaders’ expertise Requires interdependent work processes and personal commitment of team members, creative in a way
  • 15. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 15 Project Teams in Organisations ➢ The nature of the work organisation is important • Defines responsibility and authority • Outlines reporting arrangements • Determines the management overhead • Sets the structure behind the organisational culture • Determines group of stakeholders in project activities ➢ Features affecting the choice of project team • Nature of the project • Type of communication needs amongst team members • Availability of required skills when executing project 15
  • 16. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 16 Project Organisation & Structure
  • 17. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 17 Project Organisation & Structure ect Management (Adapted from PRINCE2) Project Management Team Directing – Project Board Managing – Project Manager Delivering – Team Manager with Team Members
  • 18. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 18 Project Organisation & Structure 18 - Project Board • A project’s life begins with inception of an idea generally by the Senior Management termed as Project Board or Steering Group. This group consists of: 1. An executive, representing business interests 2. A senior user(s), representing users’ interests 3. A senior supplier(s), representing suppliers’ interests • The project board has the highest authority
  • 19. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 19 Project Organisation & Structure 19 - Project Board: (1) The Executive • Main person responsible for the project / Single point of accountability • Represents the business interests • Owns the business case • Supported by Senior User(s) and Senior Supplier(s) • Usually responsible for designing the Project Management Team and appointing Project Manger
  • 20. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 20 Project Organisation & Structure 20 - Project Board: (2) The Senior User(s) • Represents the user interests • Responsible for the business specifications • Specifies the user needs • Check if the final product / service meets the required specification • Specifies the expected benefits at the start of the project • Reports to the Project Board on the achieved benefits • Their main concern “Will it Work?”
  • 21. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 21 Project Organisation & Structure 21 - Project Board: (3) The Senior Supplier(s) • Represents the interests of those designing, developing, facilitating and implementing the project’s product • Their main concern “Can it be done?” • Ensure product / service is implemented within the agreed time, cost and quality requirements
  • 22. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 22 Project Organisation & Structure - Project Manager ▪ Runs the project on behalf of the Project Board on a day-to-day basis ▪ Responsible for producing the required products to the required quality within the specified time and cost Project Manager Line Management Cost Management Communication Management (70%) Product vs project needs Change management User needs Monitoring Planning Team work Strategy Quality Product status
  • 23. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 23
  • 24. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management Project Management Skills for the Digital Era 24
  • 25. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 25
  • 26. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 26 Project Organisation & Structure - Team Manager • Ensure production of products / services • Reports to Project Manager • Could be a separate person or same person as Project Manager 26
  • 27. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 27 Characteristics of Project Team Structure in a Project Lifecycle 27 Category Likely Phase of Project Lifecycle Characteristics of Team Structure Creative Planning • High degree of autonomy to explore the widest range of alternatives • Independent Tactical Doing • Well-defined plan • Clear role definitions and objectives • Team members should have loyalty and a sense of urgency Problem- Solving Doing (when problem arises) • Focus on problem resolution rather than pre- determined conclusions • People involved have the skills required and have people sensitivity
  • 28. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 28 Types of Project Teams vs Authority 28 Design of the organisational context Design of the team as a performing unit Monitoring and managing performance processes Executing the task Area of Management Responsibility Area of Team Responsibility Manager-led work teams Self- managing work teams Self- designing work teams Self- governing work teams (Hackman, 1987)
  • 29. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 29 Types of Project Teams vs Authority
  • 30. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 30 - Chapter 1 Quiz Discussions - Prepare Source: https://www.linkedin.com/learning- login/share?forceAccount=false&redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fmanaging-a-cross-functional- team%3Ftrk%3Dshare_ent_url%26shareId%3D3OVE3BEQQe%252BdcpxyWxrGgQ%253D%253D&account=56747433
  • 31. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 31 Session Summary • Project and Project Teams • Project Teams • Characteristic • Types • Organisation and Structure 31
  • 32. Dr Nasrullah K. Khilji (MAMP, SFHEA) - Portfolio Leader AP and Senior Lecturer in Project Management 32 Further Reading - References Key Reading: • Boddy, D., 2001. Managing projects: building and leading the team. Recommended Readings: • Hackman, J. R. 1987. The design of work teams. In J.W. Lorsch (Ed.), Handbook of Organizational Behavior: Upper Saddle River, NJ: Prentice Hall. • MAYLOR, H. 2011. Project management. Pearson Education Ltd. • Turley, F., 2010. An Introduction to PRINCE2®. Management Plaza.