1. Douglas Nelson
1409 Lafayette Ave. 217-508-6042
Mattoon, Il. 61938 douglas.nelson@usa.com
Networking Specialist Security Technician IT Supervision
TECHNICAL SKILLS
Networking: A+ Certified, familiar with routers, hubs, switches and Cisco hardware,
Firewalls, IPX/SPX, TCP/IP.
Technical Support: Performed and Supervised Technical Support positions serving up to 5000
personnel at various commands in the Navy Fleet. Acquired applied and research /development
skills.
Programming: JAVA Script, XHTML, HTML, AJAX, CSS
Platforms: Netware 3.0, 4.0 Server, Windows NT Server.
OS: DOS 1.0 - 6.22, Netware 3.0, 4.0, Windows 3.0, 3.1,3.11, Windows NT and NT Server
Administration, Windows 2000, 2003, XP, 7.
EDUCATION
EASTERN ILLINOISUNIVERSITY
Master of Science in Technology, Computer Technology Aug 2013
 Certificate in Technology Security - 3.28/4.0
Bachelor of Science, Organizational & Professional Development Dec 2011
LAKELANDCOLLEGE
A.A.S. in Network Administration May 2010
 Certification A+ Dec 2006
 Certification Net+ Dec 2010
RELATED WORK EXPERIENCE
CONSOLIDATED COMMUNICATIONS (CURRENT)
Switching Technician 2013-2015
 Customer Facing Support - IPTV, Internet, Pots, Voip, Web Portals live INI
communications systems and using Remedy ticketing system and multiple analysis
applications and systems.

2.  Network Facing Support - Using NetCool, Solar winds and supporting documentation to
troubleshoot and dispatch broader network issues with multiple communications
platforms, applications and systems.
UNITED STATES NAVY
Electronics Technician Supervisor 2001-2003
 Part of a Navy and private contractor team charged with the installation of a Networking
Communication Systems consisting of 10Base-T cable, Cisco and unsupported generic
routers, multiplexers, connections to radio frequency equipment and satellites.
 Served as the project supervisor to solve complex project obstacles for team members
 Conducted annual work performance evaluations; trained in EEO supervision
Douglas Nelson Resume | p. 2
Electronics Technician 1999-2001
 Maintained, repaired and installed radar and communications equipment on hovercraft
equipment essential to humanitarian missions
 Provided planning on DSL installation and coordinated with base personnel and
Japanese telecommunication company. Project involved router installation, cabling and
networking 5 computers.
Electronics Technician (Japan) 1996-1999
 Developed a maintenance plan for all computers and peripherals
 Isolated and resolved IT and WAN systemcommunication problems
 Utilized CAD-VISIO software to map existing/new LAN infrastructures
 Directly supported a $6M WAN/LAN network upgrade and configured 50,000 feet of
new cable from 6 switches
Lead IT/Electronics Technician Maintenance Supervisor (Korea) 1995-1996
 Performed diagnostics on software, hardware, installs, systemupgrades and trained
personnel on equipment and software use.
 Maintained all electronic equipment including HR transmitters, receivers, multiplexers
and land line equipment.
 Installed specialized wireless modem circuits designed to communicate with microwave
transmitters to enable encrypted communications between distant land masses.
Lead Admin/Hardware Electronics Technician (California) 1992-1995
 Maintained and repaired Weather Satellite receiver systems
 Worked collaboratively with 150 scientists, engineers and oceanographers which
required strong communication, documentation and listening skills.