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IFMA Member Luncheon Workplace Strategy Presentation
- 1. IFMA Member Luncheon, Nashville Chapter February 20, 2018 Doug Xanders
- 2. DISCUSSION OUTLINE ▪ Workplace Strategy (WPS) Overview ➢ The Definition ➢ The Value Proposition ➢ Why is Workplace trending now? ▪ Top Trends Impacting Workplace ➢ Top 10 by HOK ➢ Employee Engagement ➢ Better Buildings ▪ Application - Discussion ➢ Getting started – practical actions you can take ➢ Q & A
- 3. WPS OVERVIEW
- 4. A Workplace Strategy is the dynamic alignment of an organization’s culture and business objectives with the physical workplace.
- 5. Focus Speed Team Productivity Agile Choice Collaboration Retention Lifestyle Destination Culture Emotional Connection Sales / Revenue Reputation Convenient Amenities Trust Engagement Human Experience Connect Data WPS Tech Real Estate Talent Space Brand
- 6. ▪ Growing emphasis on people ➢ The metric shift from RE density to retention rates & productivity ➢ Labor costs 10x RE costs ▪ Younger generation influence TALENT Demographic changes
- 7. TRENDS
- 8. Top TRENDS Impacting Workplace 1. Top talent is shrinking. 2. Low employee engagement impacting profits. 3. More people work remotely and not at their desks. 4. Flexible work boosts engagement & satisfaction. 5. Activity-based work settings are on the rise. 6. Buildings can help or hinder productivity. 7. Lighting matters. 8. Acoustics are vital. 9. People are the most important metric. 10. Change management works. http://www.hok.com/thought-leadership/top-10-trends-influencing-workplace-design/
- 9. EMPLOYEE ENGAGEMENT - Company Profitability Gallup 2013 Survey 142 countries Defined as employees that are adding value and emotionally invested Employee Engagement impacts Bottom Line up to 20% Disengagement workers experience 30-50% Turnover Workplace is an effective Engagement Tool Celebrate employee contributions Display company goals / objectives Space that increases collaboration http://www.hok.com/thought-leadership/top-10-trends-influencing-workplace-design/
- 10. Adobe, CA
- 12. BUILDINGS impact on PRODUCTIVITY High Impact Components ▪ Noise & Distraction ▪ Thermal Comfort ▪ Lighting ▪ Amenities Gensler 2013 U.S. Workplace Survey - Key Findings: 1. U.S. Workers are Struggling to Work Effectively ▪ When focus is compromised so is collaboration ▪ From 2010 to 2012 avg. SF per person dropped from 225 to 176 2. Effective Workplaces balance Focus and Collaboration ▪ 69% are dissatisfied with noise levels at their primary workspace 3. Choice drives performance and innovation ▪ Companies offering choice grew 4X and had 1/3 the turnover – Cornell University study HOK Article Buildings can improve overall productivity and performance by as much as 12.5 percent or reduce them by as much as 17 percent. That’s a 30 percent swing between employee performance in the best and worst buildings.8
- 13. APPLICATION
- 14. ▪ Business Strategy ✓ Culture & Core Values ✓ Operating Principles ✓ Objectives & Biz Plan ▪ Talent Strategy ✓ Attraction & Retention ✓ Employee Engagement ✓ Benefits ▪ Brand Strategy ✓ Marketplace Message ✓ Products & Services ▪ Real Estate Strategy ✓ Site Selection ✓ Lease Terms Enterprise Strategies Data Analytics Workplace Strategy ▪ Space Utilization ✓ Building vs Dept. ✓ Remote vs On Site ✓ Meeting Rooms ▪ Employee Feedback ✓ Surveys & Focus Groups ✓ Leader Interviews & Vision ✓ Gaps & Roadblocks ▪ Benchmarks & Best Practices ✓ Talent Metrics ✓ Amenities & Services ▪ Pilot Test ✓ Spaces & Choices ✓ Technology ▪ Workplace Themes / Principles ✓ Improve Collaboration ✓ Drive up Retention ✓ Increase Productivity ▪ The Experience ✓ Empowerment & Trust ✓ Health & Well Being ✓ Belonging & Connection ▪ Change Management Plan ✓ Communication & Sponsorship ✓ Resistance Mitigation ▪ Success Metrics ✓ Utilization Increased ✓ Time Saved The Workplace Strategy
- 15. How can I Help You? Doug Xanders 615-926-2805 dougx@sbcglobal.net