1. D O N N A L E F T W I C H
PH ON E ( 216) 835 - 0448 • E -M A I L: D LE FT 45@ Y A H OO. COM
24455 LA K E SH ORE B LV D # 1616 • E UCLI D , OH 441 23
CORE COMPETENCIES
Over 20 years expertise supporting human service agency clients relevant to judicial proceedings, accounting, and general
administration in an effort to provide efficient case management, including conducting various audits, processing court
documentation, case file management, and human resources to enhance the operational efficiency of the employer.
 Executive Administration & Legal Assistance
 Client Administration, Service, & Retention Strategies
 Accounting, Auditing, & Payroll Management
 Healthcare Administration
 Research & Correspondence Development
 Process Improvement, Development, & Training
 Planning, Scheduling & Internal/External Coordination
 Operations Management
PROFESSIONAL EXPERIENCE
Cuyahoga County Division of Children and Family Services, Cleveland, Ohio.
Administrative Specialist, Legal Records
Nov. 1995 – Present
 Prepare and process various legal records and documents while maintaining files and file location databases.
 Manage and research subpoena database for Common Pleas, Juvenile and Civil court cases.
 Database management for from. Audit and copy records for subpoenas to send to judges and prosecutors.
 Administer legal document requests for County Prosecutors and Judges, in addition to maintaining file accuracy.
 Prepare and process various legal records and documents while maintaining files and file location databases.
 Manage and research subpoena database for Common Pleas, Juvenile and Civil court cases.
 Database management for from. Audit and copy records for subpoenas to send to judges and prosecutors.
 Assist County Prosecutors and judges by providing them with requested documents. Proofreading documents for
accuracy before delivering. Entering court related information into the company database. Purging old data as
appropriate.
Attendance & Sanction Clerk
 Manage client case files including entering and retrieving information from proprietary databases such as 1WAM and
OnBase.
 Audited client attendance records for mandatory assignments and maintain accurate information in various databases.
 Verify client’s new hire information, as well as update Crisie an CLRC database systems.
 Reviewed and processed sanction referrals from EFS Specialists and maintain sanction compliance activities as assigned.
Accounting Clerk II
 Maintain a client case load of 170 Home Health Care Agencies and 70 Daycare Centers while managing a monthly payroll
of $1.2M to healthcare and daycare providers from the State of Ohio.
 Prepare and process accounts payable and receivable, financial reports, purchase orders, requisitions, payment vouchers,
and attendance records.
Data Entry Operator
 Maintain database information accuracy and electronic imaging for the S.T.A.R.T. Program.
 Secure birth certificate and social security cards for Title IV clients.

2. D O N N A L E F T W I C H
Professional Resume
Page 2
SPECIAL SKILLS
 HIPPA Regulations
 CPR/First Aid Certified
 Basic American Sign Language
 Transcription/Dictation
 Microsoft Office
EDUCATIONAL EXPERIENCE
2013 Associate Degree of Applied Science, Medical Administration Assistant, Bryant & Stratton College, Eastlake Ohio
2012 Administrative Assistant Intern, Center for Dialysis Care