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Refers to the process of
promoting and selling
products and services
using telephone as an
interactive medium.
Inbound Telemarketing
Outbound Telemarketing
Is accepting a customer
call regarding a product,
which usually occurs
where a customer call
respond to direct mail or
television advertisement .
Call current and former customers or
potential customers from a directory
phone listing and promote the new
products of the company.
Is a type of license that a party
(franchisee) acquires to allow them to have
access to a business’s (the franchiser)
proprietary knowledge, processes and
trademarks in order to allow the party to
sell a product or provide a service under
the business’s name
The brand name is already well establish
The risk of business failure is reduced.
Relationships with suppliers have already
been established.
Franchises offer ongoing support.
Costs may be higher than you expect.
All profits (a percentage of sales) are usually
shared with the franchisor.
You might not be able to make changes to
suit your local market.
You may find it difficult to sell your
franchise.
 KFC
 BURGER KING
 PIZZA HUT
 DUNKIN’ DONUTS
Telemarketing and Franchising Explained

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Telemarketing and Franchising Explained

  • 1.
  • 2. Refers to the process of promoting and selling products and services using telephone as an interactive medium.
  • 4. Is accepting a customer call regarding a product, which usually occurs where a customer call respond to direct mail or television advertisement .
  • 5. Call current and former customers or potential customers from a directory phone listing and promote the new products of the company.
  • 6.
  • 7.
  • 8.
  • 9. Is a type of license that a party (franchisee) acquires to allow them to have access to a business’s (the franchiser) proprietary knowledge, processes and trademarks in order to allow the party to sell a product or provide a service under the business’s name
  • 10. The brand name is already well establish The risk of business failure is reduced. Relationships with suppliers have already been established. Franchises offer ongoing support.
  • 11. Costs may be higher than you expect. All profits (a percentage of sales) are usually shared with the franchisor. You might not be able to make changes to suit your local market. You may find it difficult to sell your franchise.
  • 12.  KFC  BURGER KING  PIZZA HUT  DUNKIN’ DONUTS