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Ask an Expert
Flow Type (Guest User Side):
 User’s Side.
 Expert Side
 Admin Side.
> When ‘Ask an Expert’ will be clicked then an expert suggestion box will appear.
> The form contains the following fields.
 Full Name *
 Occupation
 DOB
 Contact No *
 Email
 Address *
 State *
 District *
 Town *
 Subject *
-------
Subject will be like the following
Buildingrelatedqueries
Construction relatedqueries
Suggestions/Feedback
Complaints/Grievances
Others
-------
 Message *
 Upload Photo
 Receive any Message/Newsletter – Y/N
(* remarks mandatory field)
The user will be notified by receiving a mobile message to check his email (provided at the
time of a posting a query) or over phone.
Flow Type (Expert-Side):
> Experts can view all queries and can reply with a mail or over phone. When a suggestion
will be given then user will be notified by a mobile message.
Flow Type (Admin-Side):
> Admin can view all Enquiries and Replies between users and experts. So, He can view the
total conversation between a Guest User and Expert. He can also view the request and reply
time. Thus he can estimate that the experts are how much efficient to suggest a solution to
the user.
Some other features should be incorporated here ----
User can also send another query using the same or different mobile number / email. When
same number/email will be given again by user then we will show the latest posted query in
the same thread i.e. what he posted before. Thus it will create 1-to-1 conversation
mechanism. If new mobile number given by the user then it will be treated as a new
conversation.
If suggestions given over phone then that will be manually recorded in our system through
the solution provider.
So, these are basic concept that our experts can provide the best solutions to a User. This is
all about a user can get our expert’s suggestion.
Other Services/Suggestions:
1) We can let the user to locate Our Dealer/Retailer locations. They can search and view
locations in Google Map and can contact with them if require.
2) We can provide them Technical Advice when they are about to start any construction
(personal, commercial or other) with free of cost or discounted rate. There may have some
terms.
3) We can provide user a solution for estimation of Steel cost required for building a
construction.
4) The site should be more informative by providing user some ideas regarding the
construction ideas and TMT bar that why they choose this TMT bar.
5) Some other type of product may be introduced to engage users with this organisation.

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Ask an expert

  • 1. Ask an Expert Flow Type (Guest User Side):  User’s Side.  Expert Side  Admin Side. > When ‘Ask an Expert’ will be clicked then an expert suggestion box will appear. > The form contains the following fields.  Full Name *  Occupation  DOB  Contact No *  Email  Address *  State *  District *  Town *  Subject * ------- Subject will be like the following Buildingrelatedqueries Construction relatedqueries Suggestions/Feedback Complaints/Grievances Others -------  Message *  Upload Photo  Receive any Message/Newsletter – Y/N (* remarks mandatory field) The user will be notified by receiving a mobile message to check his email (provided at the time of a posting a query) or over phone. Flow Type (Expert-Side): > Experts can view all queries and can reply with a mail or over phone. When a suggestion will be given then user will be notified by a mobile message.
  • 2. Flow Type (Admin-Side): > Admin can view all Enquiries and Replies between users and experts. So, He can view the total conversation between a Guest User and Expert. He can also view the request and reply time. Thus he can estimate that the experts are how much efficient to suggest a solution to the user. Some other features should be incorporated here ---- User can also send another query using the same or different mobile number / email. When same number/email will be given again by user then we will show the latest posted query in the same thread i.e. what he posted before. Thus it will create 1-to-1 conversation mechanism. If new mobile number given by the user then it will be treated as a new conversation. If suggestions given over phone then that will be manually recorded in our system through the solution provider. So, these are basic concept that our experts can provide the best solutions to a User. This is all about a user can get our expert’s suggestion. Other Services/Suggestions: 1) We can let the user to locate Our Dealer/Retailer locations. They can search and view locations in Google Map and can contact with them if require. 2) We can provide them Technical Advice when they are about to start any construction (personal, commercial or other) with free of cost or discounted rate. There may have some terms. 3) We can provide user a solution for estimation of Steel cost required for building a construction. 4) The site should be more informative by providing user some ideas regarding the construction ideas and TMT bar that why they choose this TMT bar. 5) Some other type of product may be introduced to engage users with this organisation.