Collaborative_learning_in_the_Canon_Development_Hub_shared

Collaborative learning using the
Canon Development Hub
Dimitris Kavvadias20/10/2016

Collaborative Learning in the Canon Development Hub
2
• Share experience from implementing Cornerstone
Collaborative learning.
• More about technologysystem, less about learning design
and change
24 October 2016
About the workshop

3
24 October 2016
Who is who?
Dimitris Kavvadias
Learning and Development Canon EMEA
• Born in Greece, started career in business consulting in 1989.
• 1998 -Moved to the Netherlands, STC Group as e-Learning manager.
• 2005 - human capital solutions, Accenture, e-Concern.
• 2010 - Implemented the Canon Development Hub based on Cornerstone
Learning, Performance and Succession clouds.
• Advising on solutions in Learning, Performance and Talent
• Master’s degree in Education and Mass Media, Bsc in Film Making diploma
in IT Systems Analysis.

4
24 October 2016
Who is who?
So what’s your story!
Brief intro about you
Your interest & expectations

5Agenda
24 October 2016
Welcome &
introductions
The business need
The Learning
Programme
Requirements
& Solution
Demo
Q & A
Design your
collaborative
experience
Discussion
& Questions

6
• Have you implemented or are about to implement Cornerstone?
• Which clouds?
• Which other system are you using ?
• Are you already using any applications for collaborative learning? Which
ones?
What do you find most interesting:
• How to use the system to built solutions
• OR
• implementing collaborative learning?
24 October 2016
You interests?

7
• Rapid market changes require Canon needs to be agile and
ready to embrace these changes
• Functions are crucial in supporting the growth and profitability.
• Functions need to be proactive peers of the Business.
• Different functions face similar problems & challenges
24 October 2016
What was the business need?
Business
“Our business partners add value because
they proactively give us important insights
in our strategic considerations”
“The Business Partner understands our
business and gained credibility & trust”
Business
Partner
Challenges the business and
the function as an
independent leader
Business & Commercial
awareness

8
Business Partnership Learning programme:
• A blended learning programme
• A 9-months journey in a group of 12-18 cross-functional participants.
• A line-manager support track
• An interactive workbook
24 October 2016
How was the need met?
Learn from each others experiences, look for each
others support and collaborate as one team.
10
Formal Courses
& reading
20
Learning
from others
70
On-the-job
experience

Collaborative Learning in the Canon Development HubCollaborative Learning in the Canon Development Hub
9
24 October 2016
The challenge
What were
the
requireme
nts?
What was the
content &
learning
objects?
What was
the
solution?
What
have we
learned? Systems (Tools)
People

10
24 October 2016
What is missing?
1. Change management
2. User Experience
3. Company culture
4. Leadership & management
5. Operations
6. Other
Which essential aspect is missing
from the solution wheel to
ensure a value adding solution?

11
24 October 2016
The challenge - Reqs
What was
the
solution?
What
have we
learned?
What was
the content,
learning
objects?
What were the
requirements?
1. Unified user experience
2. Ease of use
3. Activities list for delegate
4. Engaging & appealing
5. Group –starts ends together
6. Work virtually as team
7. Collaborate virtually
8. Driving & motivating delegates
9. Tracking & Reporting
10.Level 2 evaluation
11.Continuous learning & sharing
12.Continuous self development
13.On the job performance support

12
24 October 2016
The challenge - Cnt
What were
the
requirements
?
What was
the
solution?
What
have we
learned?
What was
the content,
learning
objects?
What was the content
&
learning objects?
3-4 face to face sessions
7 virtual classroom sessions
2 web based courses
Documents, Articles, links to sites
Videos
Living learning journal (Self reflection)
Workbook with forms
Group sharing & collaboration


!


?
?



13
24 October 2016
The challenge - Cnt
What were
the
requirements
?
What was
the
solution?
What
have we
learned?
What was
the content,
learning
objects?
&
learning objects?
2 web based courses
Videos
Workbook with forms


!


?
?



14
24 October 2016
The challenge - Cnt
What were
the
requirements
?
What was
the
solution?
What
have we
learned?
What was
the content,
learning
objects?
&
learning objects?
2 web based courses
Videos
Workbook with forms


!


?
?



15
24 October 2016
The challenge - Sol
What was
the content,
learning
objects?
What were
the
requirements
?
What
have we
learned?
What was
the
solution?
My
Learning
Activities
My
Learning
Documents
Self
Evaluation
Manager
Evaluation
My Learning
Community
Business Partnership
Alumni Community
What was
the
solution?

16
24 October 2016
The challenge - Sol
What was
the content,
learning
objects?
What were
the
requirements
?
What
have we
learned?
What was
the
solution?
My
Learning
Activities
My
Learning
Documents
Self
Evaluation
Manager
Evaluation
My Learning
Community
Business Partnership
Alumni Community
What was
the
solution?

Live CDH Pilot CDH

18
24 October 2016
The challenge - Les
What was
the content,
learning
objects?
What were
the
requirements
?
What
have we
learned?
What was
the
solution?
1. The system is not the solution, but can
be the problem if constraints are not
made clear.
2. Building a cohort in CSOD is only 25% of
the total project time.
3. Collaborative learning is a culture
change. Make good use of 70:20:10
model. Minimise formal learning
activities and maximise use of group
learning via communities.
What
have we
learned?
Need more ?

19
24 October 2016
Lessons learned …
• Get involved from the analysis phase: Do not wait until it
is dropped to you in the roll out phase
• Engage from the start with stakeholders, learning
professionals
• Ensure the LNA includes a thorough audience analysis.
• There are three different generations in today’s
workforce. Each one learns differently and especially
millennials.
• How to you ensure all their learning styles and needs are
met?
• Consider your organisation's culture before designing
and roll out. Are your learners ready for such a learning
experience ?
• Ensure central and local priorities are aligned. Dropping
such a solution to a local organisation is a show stoper.
• Ensure leadership is aligned on all levels and see the
programme as priority, not just another L&D idea

20
24 October 2016
Lessons learned … more
• Cohorts are still under development
• Ideal for on boarding
• Cohort learning objects are structured sequentially
• A cohort has a defined start datetime and end
datetime
• Delegates can withdraw from sessions within the
cohort, but cannot withdraw from the cohort.
• If a user is not completed for a session, on cohort end
date events and cohort remain incomplete
• It is an interative process if you are starting now. Mock
Up, demo, validate and again
• not design and then ask for how in system
• Collaborative learning is a culture change. Make
good use of 70:20:10 model. Minimise formal learning
activities and maximise use of group learning via
communities.
• Building a cohort in CSOD is only 25% of the total
project time.

21
24 October 2016
Lessons learned …even more
• Operationally ideal for push
• Pull only if not learning as a team
• Moderate - Engage- Motivate (Make them come, make
them stay, make them stick)
• Establish moderation guidelines
• Use as medium not storage area
• Facilitator's role extends out of the classroom
• Facilitators create postings, do not send emails to learners
• Frequently post questions on progress, motivators, quizzes,
articles, polls etc.
• Establish ownership of cohorts: owner is responsible for
content quality and community moderation
• The same group of people starts and ends the cohort
including all sessions.
• When push mode, register delegates on all sessions and
then on the cohort
• Do not lock learning objects unless disruptive on learning
experience
• Trigger only cohort registration and only sessions system
emails. Use the community for all other learning related
communication

Q
A
&Any Questions?

Coffee Break
5-10 minutes

Group Activity:
Design your cohort
Setting
Team up 2-5 people per team
Duration
15 – 20 mins

25
Need & Mandate
Marketing is launching a new transformation programme to;
Enable and equip people to move from a product to a
customer centric business
Requirements & Expectations
• The learning programme is already designed and landed
at your desk!!
• You are asked to built the programme in your LMS for roll
out to 300 employees across Europe.
• The programme is an 100 days learning journey with 70%
on the job learning, 20% as a group and 10% in classroom
and online.
Business environment:
• Senior leadership has identified the programme as key to
expanding Canon’s market share.
• There are 3 more strategic programmes running at the
same time across the business. One of them is reorganising
sales and marketing departments in all EMEA.
24 October 2016
Scenario
Step 1: Analysis Duration: 10 minutes
Activity:
Use the solution wheel to think of top 5 questions,
issues or risks related to the scenario.
Step 2: Design & Built Duration 10 minutes
Activity:
Use the cohort toolkit to design the learning
journey by
1. Identifying the right CSOD learning objects for
each activity.
2. Write the title and stick them on the section
templates
3. Think which community topics and for what
type of content to be used.
4. Write the titles in the Topics template.
5. Mock up the Main page of the cohort using
the Main tab template.

26
Need & Mandate
Marketing is launching a new transformation programme to;
Enable and equip people to move from a product to a
customer centric business
Requirements & Expectations
• The learning programme is already designed and landed
at your desk!!
• You are asked to built the programme in your LMS for roll
out to 300 employees across Europe.
• The programme is an 100 days learning journey with 70%
on the job learning, 20% as a group and 10% in classroom
and online.
Business environment:
• Senior leadership has identified the programme as key to
expanding Canon’s market share.
• There are 3 more strategic programmes running at the
same time across the business. One of them is reorganising
sales and marketing departments in all EMEA.
24 October 2016
Scenario
Step 1: Analysis Duration: 10 minutes
Activity:
Use the solution wheel to think of top 5 questions,
issues or risks related to the scenario.
Step 2: Design & Built Duration 10 minutes
Activity:
Use the cohort toolkit to design the learning
journey by
1. Identifying the right CSOD learning objects for
each activity.
2. Write the title and stick them on the section
templates
3. Think which community topics and for what
type of content to be used.
4. Write the titles in the Topics template.
5. Mock up the Main page of the cohort using
the Main tab template.
Things to consider
• Marketing people are creative and visual.
Can you ensure a smooth, easy and
engaging user experience? How?
• There are three different generations in
today’s workforce. Each one learns differently
and especially millennials. How to you ensure
all their learning styles and needs are met?
• Do you have all content at your disposal
before built?
• What content updates are foreseen?
• Is the organisation ready to support this?
• Can the operational process support this
design?
• Is your organisational culture ready to roll this
out?
• What are the biggest obstacles?

Q
A
&
24 October 2016
Discussion,
Feedback,
Q& A
Have you learned something interesting?
What?
Can you apply your learning in your company?
What else ?

Collaborative Learning in the Canon Development HubCollaboraive Learning in the Canon Development Hub
28
Thank you!
Dimitris Kavvadias –
Human Capital Solutions Architect
Learning and Development Canon EMEA
Dimitris.Kavvadias@icloud.com
nl.linkedin.com/in/dimitriskavvadias

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