1. September 4, 2014
Re: Dhara Patel
Dear Admissions Committee:
I am writing to recommend Dhara Patel as a candidate for your nursing program. She has been part of the Clinical Care
Volunteer (CCV) Program at Riverside Community Hospital since July 2012. The CCV Program duration is a minimum of
one year, during which participants engage in hands-on patient care at Riverside Community Hospital in Riverside, CA.
The CCV Program is designed to support its participants in gaining direct patient care experiences and providing them
with opportunity to interact with all members of the patient care team, facilitating the selection of their future careers.
Through her time in the CCV Program, Dhara has rotated through S3-Telemetry Unit, Pediatrics Department, Medical
Intensive Care Unit, Surgical Intensive Care Unit, Mother Baby Unit, the Emergency Department, and Labor and Delivery.
Some of her general duties included bathing and feeding patients, answering call lights, taking vitals with staff on newly
admitted patients, discharging patients, and providing comfort care services to patients and their families.
In both Maternity Department and the Emergency Department, Dhara was held to our highest standards on our most
demanding floors. Dhara was required to be professional and expedient in the Emergency Department, part of the triage
team that would welcome and process patients awaiting care at our hospital. The Maternity Department demanded
absolute dedication and work ethic from its volunteers, with a long list of items that staff need completed – everything
from stocking to bringing necessary equipment for staff to use when in a procedure.
Dhara is unwavering in the completion of her tasks. She has the resilience to balance school, work and this program with
admirable energy, completing incredibly long days while still giving her best to our patients and staff. A great deal of
success in the medical field comes from an individual’s ability to thrive under pressure. Here, Dhara has proven herself
more than capable. Among the many CCVs I have supervised and interacted with, I have met very few who can match
Dhara in work ethic.
And while work ethic is important, if it is matched by any of her other qualities, it would be her empathy. Dhara has striven
to engage with her patients, to be that friendly face that greats them on the units. Her empathy has extended to the staff
on the floors. Her two great qualities, empathy and dedication, will make her incredible at managing the patient’s
continuum of care.
In terms of hours served, Dhara has completed 302.75 clinical floor hours in our program, for a grand total of 319.25 total
hours, including trainings and projects.
She has proven herself to be dedicated to her work, and to truly love her assigned tasks. Overall, I believe that Dhara has
demonstrated her commitment to the health care field through her success in the program. It is for these reasons that I
submit my recommendation for Dhara’s acceptance into your program.
Sincerely,
Derrik J. Bustos
Assistant Manager, Health Care Talent Innovations
COPE Health Solutions
dbustos@copehealthsolutions.org
315 W 9th Street #1001 • Los Angeles, California 90015
Tel (213) 259-0245 • Fax (213) 259-0255
www.copehealthsolutions.org