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Design,

     engagement e
     persuasione.
1,012,643
 UX PROFESSIONALS ON LINKEDIN IN DEC 2012
“Cos’é la User Experience?"
Inflazione
Inflazione della UX: 1
Inflazione della UX: 2
Engagement
“Design is
applied
social
sciences”
flow
flow


M. Csikszentmihalyi
Parafrasando JJG: UXD e’

il design di tutti gli
aspetti di un sistema

in vista dell’interazione
con gli utenti,

con lo scopo del loro
piacere d’uso-
non coinvolgente?
perception


cognition




                         emotion
               UX

              action
perception


cognition




                         emotion
            Human

              action
UXD = Umanesimo Digitale
C’é un lato oscuro?
“Right now, there are lots of people who’ve only been calling themselves a UX designer
for a year or two at most. But when you actually unpack their skillset, they’re not really
UX designers, they’re just using it as a label. And that is having a negative effect on the
perception of user experience.” – -Andy Budd (Clearleft)
UX Design e
film making
Persuasione
Influenza ubiquitaria
Influenza




Robert B. Cialdini, Regents’ Professor
Emeritus of Psychology and Marketing
at Arizona State University
Reciprocity
Commitment and Consistency
social proof
Liking
Authority and trust
Scarcity
persuasione, in or out?
“UX is about making
people's life better"
…non condivideva i nostri
stessi obiettivi….
Dark
patterns
DISCUSSION
THE END

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Engagement small