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© 2007 Pearson Education 11-1
Managing Uncertainty in the
Supply Chain: Safety Inventory
Safety Inventory
© 2007 Pearson Education 11-2
Role of Inventory in the Supply Chain
Improve Matching of Supply
and Demand
Improved Forecasting
Reduce Material Flow Time
Reduce Waiting Time
Reduce Buffer Inventory
Economies of Scale
Supply / Demand
Variability
Seasonal
Variability
Cycle Inventory Safety Inventory
Figure Error! No text of
Seasonal Inventory
Safety Inventory
© 2007 Pearson Education 11-3
Outline
The role of safety inventory in a supply chain
Determining the appropriate level of safety inventory
Impact of supply uncertainty on safety inventory
Impact of aggregation on safety inventory
Impact of replenishment policies on safety inventory
Managing safety inventory in a multi-echelon supply
chain
Estimating and managing safety inventory in practice
Safety Inventory
© 2007 Pearson Education 11-4
The Role of Safety Inventory in a Supply Chain
Forecasts are rarely completely accurate
If average demand is 1000 units per week, then half the time
actual demand will be greater than 1000, and half the time
actual demand will be less than 1000; what happens when
actual demand is greater than 1000?
If you kept only enough inventory in stock to satisfy average
demand, half the time you would run out
Safety inventory: Inventory carried for the purpose
of satisfying demand that exceeds the amount
forecasted in a given period.
Safety Inventory
© 2007 Pearson Education 11-5
Safety Inventory
© 2007 Pearson Education
Safety and cycle inventory
11-6
Safety Inventory
© 2007 Pearson Education 11-7
Safety Inventory
Safety and cycle inventory
© 2007 Pearson Education
Inventory terms
11-8
Safety Inventory
© 2007 Pearson Education 11-9
Role of Safety Inventory
Average inventory is therefore cycle inventory plus safety
inventory
There is a fundamental tradeoff:
– Raising the level of safety inventory provides higher levels
of product availability and customer service
– Raising the level of safety inventory also raises the level of
average inventory and therefore increases holding costs
» Very important in high-tech or other industries where
obsolescence is a significant risk (where the value of
inventory, such as PCs, can drop in value)
» Compaq and Dell in PCs
Safety Inventory
© 2007 Pearson Education 11-10
Two Questions to Answer in Planning Safety Inventory
What is the appropriate level of safety inventory
to carry?
What actions can be taken to improve product
availability while reducing safety inventory?
Safety Inventory
© 2007 Pearson Education 11-11
Determining the Appropriate Level of Safety Inventory
Measuring demand uncertainty
Measuring product availability
Replenishment policies
Evaluating cycle service level and fill rate
Evaluating safety level given desired cycle service
level or fill rate
Impact of required product availability and
uncertainty on safety inventory
Safety Inventory
© 2007 Pearson Education 11-12
Determining the Appropriate Level of Demand
Uncertainty
Appropriate level of safety inventory determined by:
– supply or demand uncertainty
– desired level of product availability
Higher levels of uncertainty require higher levels of
safety inventory given a particular desired level of
product availability.
Higher levels of desired product availability require
higher levels of safety inventory given a particular
level of uncertainty.
Safety Inventory
© 2007 Pearson Education 11-13
Measuring Demand Uncertainty
Demand has a systematic component and a random component
The estimate of the random component is the measure of
demand uncertainty
Random component is usually estimated by the standard
deviation of demand
Notation:
D = Average demand per period
sD = standard deviation of demand per period
L = lead time = time between when an order is placed and when
it is received
Uncertainty of demand during lead time is what is important
Safety Inventory
© 2007 Pearson Education 11-14
Measuring Demand Uncertainty
P = demand during k periods = kD
W = std. dev. of demand during k periods = sRSqrt(k)
Coefficient of variation = cv = m/s = mean/(std dev)
= size of uncertainty relative to demand
Safety Inventory
© 2007 Pearson Education 11-15
Measuring Product Availability
Product availability: a firm’s ability to fill a customer’s order
out of available inventory.
Stockout: a customer order arrives when product is not
available.
Product fill rate (fr): fraction of demand that is satisfied
from product in inventory.
Order fill rate: fraction of orders that are filled from
available inventory.
Cycle Service Level (CSL): fraction of replenishment cycles
that end with all customer demand met.
Safety Inventory
© 2007 Pearson Education 11-16
Replenishment Policies
Replenishment policy: decisions regarding when to
reorder and how much to reorder.
Continuous review: inventory is continuously
monitored and an order of size Q is placed when the
inventory level reaches the reorder point ROP.
Periodic review: inventory is checked at regular
(periodic) intervals and an order is placed to raise the
inventory to a specified threshold (the “order-up-to”
level).
Safety Inventory
© 2007 Pearson Education 11-17
Continuous Review Policy: Safety Inventory and Cycle
Service Level
L: Lead time for replenishment
D: Average demand per unit
time
D:Standard deviation of
demand per period
DL: Mean demand during lead
time
L: Standard deviation of
demand during lead time
CSL: Cycle service level
ss: Safety inventory
ROP: Reorder point
)
,
,
(
)
(
1




L
L
L
L
S
D
L
L
D
D
F
D
ROP
F
CSL
ss
ROP
CSL
ss
L
DL








Average Inventory = Q/2 + ss
Safety Inventory
© 2007 Pearson Education
Weekly demand for phones at B&M Office Supplies is
normally distributed, with a mean of 2,500 and a standard
deviation of 500.
The manufacturer takes two weeks to fill an order placed by
the B&M manager. The store manager currently orders
10,000 phones when the inventory on hand drops to
6,000.
Evaluate the safety inventory and the average inventory
carried by B&M.
Also evaluate the average time a phone spends at B&M.
11-18
Estimating Safety Inventory (Continuous Review Policy)
Safety Inventory
© 2007 Pearson Education 11-19
Estimating Safety Inventory (Continuous Review Policy)
D = 2,500/week;
D = 500
L = 2 weeks;
Q = 10,000;
ROP = 6,000
Safety Inventory
© 2007 Pearson Education
DL = DL = (2500)(2) = 5000
ss = ROP - RL = 6000 - 5000 = 1000
Cycle inventory = Q/2 = 10000/2 = 5000
Average Inventory = cycle inventory + ss
= 5000 + 1000 = 6000
Average Flow Time = Avg. inventory / throughput
= 6000/2500 = 2.4 weeks
11-20
Safety Inventory
Estimating Safety Inventory (Continuous Review Policy)
© 2007 Pearson Education 11-21
Estimating Cycle Service Level (Continuous Review Policy)
D = 2,500/week; D = 500
L = 2 weeks; Q = 10,000; ROP = 6,000
Cycle service level, CSL = F(DL + ss, DL, L) = 0.92
= NORMDIST (DL + ss, DL, L)
= NORMDIST(6000,5000,707,1)
= 0.92 (This value can also be determined from a Normal probability distribution table)
707
2
)
500
( 

 L
R
L 

Safety Inventory
© 2007 Pearson Education 11-22
Fill Rate
Proportion of customer
demand satisfied from stock.
Stockout occurs when the
demand during lead time
exceeds the reorder point.
ESC is the expected shortage
per cycle (average demand in
excess of reorder point in each
replenishment cycle)
ss is the safety inventory
Q is the order quantity

























L
S
L
L
S
ss
f
ss
F
ss
ESC
Q
ESC
fr
}
1
{
1
ESC = -ss{1-NORMDIST(ss/L, 0, 1, 1)} + L NORMDIST(ss/L, 0, 1, 0)
Safety Inventory
© 2007 Pearson Education 11-23
Evaluating Fill Rate
ss = 1,000,
Q = 10,000,
sL = 707,
Fill Rate (fr) = ?
Safety Inventory
© 2007 Pearson Education
ESC = -ss{1-NORMDIST(ss/L, 0, 1, 1)} +
L NORMDIST(ss/L, 0, 1, 0)
= -1,000{1-NORMDIST(1,000/707, 0, 1, 1)} +
707 NORMDIST(1,000/707, 0, 1, 0)
= 25.13
11-24
Evaluating Fill Rate
Safety Inventory
© 2007 Pearson Education
fr = (Q - ESC)/Q = (10,000 - 25.13)/10,000
= 0.9975
11-25
Safety Inventory
Evaluating Fill Rate
© 2007 Pearson Education 11-26
Factors Affecting Fill Rate
Safety inventory: Fill rate increases if safety
inventory is increased. This also increases the cycle
service level.
Lot size: Fill rate increases on increasing the lot
size even though cycle service level does not
change.
Safety Inventory
© 2007 Pearson Education 11-27
Evaluating Safety Inventory Given CSL
D = 2,500/week; D = 500
L = 2 weeks; Q = 10,000; CSL = 0.90
DL = 5000, L = 707 (from earlier example)
ss = FS
-1(CSL)L = [NORMSINV(0.90)](707) = 906
(this value can also be determined from a Normal
probability distribution table)
ROP = DL + ss = 5000 + 906 = 5906
Safety Inventory
© 2007 Pearson Education 11-28
Evaluating Safety Inventory Given Desired Fill Rate
D = 2500, sD = 500, Q = 10000
If desired fill rate is fr = 0.975, how much safety inventory
should be held?
ESC = (1 - fr)Q = 250
Solve



























σ
1
250
L
S
L
L
S
ss
f
ss
F
ss
ESC σ
σ

























 0
,
1
,
1
,
σ
σ
σ
1
250
L
L
L
ss
NORMDIST
ss
NORMSDIST
ss
Safety Inventory
© 2007 Pearson Education 11-29
Evaluating Safety Inventory Given Fill Rate (try
different values of ss)
Fill Rate Safety Inventory
97.5% 67
98.0% 183
98.5% 321
99.0% 499
99.5% 767
Safety Inventory
© 2007 Pearson Education 11-30
Impact of Required Product Availability and Uncertainty on
Safety Inventory
Desired product availability (cycle service level or fill
rate) increases, required safety inventory increases.
Demand uncertainty (sL) increases, required safety
inventory increases.
Managerial levers to reduce safety inventory without
reducing product availability
– reduce supplier lead time, L (better relationships with
suppliers)
– reduce uncertainty in demand, sL (better forecasts, better
information collection and use)
Safety Inventory
© 2007 Pearson Education 11-31
Impact of Supply Uncertainty
D : Average demand per period
D : Standard deviation of demand per period
L : Average lead time
 sL : Standard deviation of lead time
s
D
D
L
D
L
L
L
DL
2
2
2





Safety Inventory
© 2007 Pearson Education 11-32
Impact of Supply Uncertainty
D = 2,500/day; D = 500
L = 7 days; Q = 10,000; CSL = 0.90; sL = 7 days
DL = DL = (2500)(7) = 17500
ss = F-1
s(CSL)L = NORMSINV(0.90) x 17550
= 22,491
17500
)
7
(
)
2500
(
500
)
7
( 2
2
2
2
2
2




 s
D
L L
D
L 

Safety Inventory
© 2007 Pearson Education 11-33
Impact of Supply Uncertainty
Safety inventory when sL = 0 is 1,695
Safety inventory when sL = 1 is 3,625
Safety inventory when sL = 2 is 6,628
Safety inventory when sL = 3 is 9,760
Safety inventory when sL = 4 is 12,927
Safety inventory when sL = 5 is 16,109
Safety inventory when sL = 6 is 19,298
Safety Inventory
© 2007 Pearson Education 11-34
Summary of Learning Objectives
What is the role of safety inventory in a supply
chain?
What are the factors that influence the required
level of safety inventory?
What are the different measures of product
availability?
What managerial levers are available to lower
safety inventory and improve product availability?
Safety Inventory

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Safety Inventory PM 2020-2.pptx

  • 1. © 2007 Pearson Education 11-1 Managing Uncertainty in the Supply Chain: Safety Inventory Safety Inventory
  • 2. © 2007 Pearson Education 11-2 Role of Inventory in the Supply Chain Improve Matching of Supply and Demand Improved Forecasting Reduce Material Flow Time Reduce Waiting Time Reduce Buffer Inventory Economies of Scale Supply / Demand Variability Seasonal Variability Cycle Inventory Safety Inventory Figure Error! No text of Seasonal Inventory Safety Inventory
  • 3. © 2007 Pearson Education 11-3 Outline The role of safety inventory in a supply chain Determining the appropriate level of safety inventory Impact of supply uncertainty on safety inventory Impact of aggregation on safety inventory Impact of replenishment policies on safety inventory Managing safety inventory in a multi-echelon supply chain Estimating and managing safety inventory in practice Safety Inventory
  • 4. © 2007 Pearson Education 11-4 The Role of Safety Inventory in a Supply Chain Forecasts are rarely completely accurate If average demand is 1000 units per week, then half the time actual demand will be greater than 1000, and half the time actual demand will be less than 1000; what happens when actual demand is greater than 1000? If you kept only enough inventory in stock to satisfy average demand, half the time you would run out Safety inventory: Inventory carried for the purpose of satisfying demand that exceeds the amount forecasted in a given period. Safety Inventory
  • 5. © 2007 Pearson Education 11-5 Safety Inventory
  • 6. © 2007 Pearson Education Safety and cycle inventory 11-6 Safety Inventory
  • 7. © 2007 Pearson Education 11-7 Safety Inventory Safety and cycle inventory
  • 8. © 2007 Pearson Education Inventory terms 11-8 Safety Inventory
  • 9. © 2007 Pearson Education 11-9 Role of Safety Inventory Average inventory is therefore cycle inventory plus safety inventory There is a fundamental tradeoff: – Raising the level of safety inventory provides higher levels of product availability and customer service – Raising the level of safety inventory also raises the level of average inventory and therefore increases holding costs » Very important in high-tech or other industries where obsolescence is a significant risk (where the value of inventory, such as PCs, can drop in value) » Compaq and Dell in PCs Safety Inventory
  • 10. © 2007 Pearson Education 11-10 Two Questions to Answer in Planning Safety Inventory What is the appropriate level of safety inventory to carry? What actions can be taken to improve product availability while reducing safety inventory? Safety Inventory
  • 11. © 2007 Pearson Education 11-11 Determining the Appropriate Level of Safety Inventory Measuring demand uncertainty Measuring product availability Replenishment policies Evaluating cycle service level and fill rate Evaluating safety level given desired cycle service level or fill rate Impact of required product availability and uncertainty on safety inventory Safety Inventory
  • 12. © 2007 Pearson Education 11-12 Determining the Appropriate Level of Demand Uncertainty Appropriate level of safety inventory determined by: – supply or demand uncertainty – desired level of product availability Higher levels of uncertainty require higher levels of safety inventory given a particular desired level of product availability. Higher levels of desired product availability require higher levels of safety inventory given a particular level of uncertainty. Safety Inventory
  • 13. © 2007 Pearson Education 11-13 Measuring Demand Uncertainty Demand has a systematic component and a random component The estimate of the random component is the measure of demand uncertainty Random component is usually estimated by the standard deviation of demand Notation: D = Average demand per period sD = standard deviation of demand per period L = lead time = time between when an order is placed and when it is received Uncertainty of demand during lead time is what is important Safety Inventory
  • 14. © 2007 Pearson Education 11-14 Measuring Demand Uncertainty P = demand during k periods = kD W = std. dev. of demand during k periods = sRSqrt(k) Coefficient of variation = cv = m/s = mean/(std dev) = size of uncertainty relative to demand Safety Inventory
  • 15. © 2007 Pearson Education 11-15 Measuring Product Availability Product availability: a firm’s ability to fill a customer’s order out of available inventory. Stockout: a customer order arrives when product is not available. Product fill rate (fr): fraction of demand that is satisfied from product in inventory. Order fill rate: fraction of orders that are filled from available inventory. Cycle Service Level (CSL): fraction of replenishment cycles that end with all customer demand met. Safety Inventory
  • 16. © 2007 Pearson Education 11-16 Replenishment Policies Replenishment policy: decisions regarding when to reorder and how much to reorder. Continuous review: inventory is continuously monitored and an order of size Q is placed when the inventory level reaches the reorder point ROP. Periodic review: inventory is checked at regular (periodic) intervals and an order is placed to raise the inventory to a specified threshold (the “order-up-to” level). Safety Inventory
  • 17. © 2007 Pearson Education 11-17 Continuous Review Policy: Safety Inventory and Cycle Service Level L: Lead time for replenishment D: Average demand per unit time D:Standard deviation of demand per period DL: Mean demand during lead time L: Standard deviation of demand during lead time CSL: Cycle service level ss: Safety inventory ROP: Reorder point ) , , ( ) ( 1     L L L L S D L L D D F D ROP F CSL ss ROP CSL ss L DL         Average Inventory = Q/2 + ss Safety Inventory
  • 18. © 2007 Pearson Education Weekly demand for phones at B&M Office Supplies is normally distributed, with a mean of 2,500 and a standard deviation of 500. The manufacturer takes two weeks to fill an order placed by the B&M manager. The store manager currently orders 10,000 phones when the inventory on hand drops to 6,000. Evaluate the safety inventory and the average inventory carried by B&M. Also evaluate the average time a phone spends at B&M. 11-18 Estimating Safety Inventory (Continuous Review Policy) Safety Inventory
  • 19. © 2007 Pearson Education 11-19 Estimating Safety Inventory (Continuous Review Policy) D = 2,500/week; D = 500 L = 2 weeks; Q = 10,000; ROP = 6,000 Safety Inventory
  • 20. © 2007 Pearson Education DL = DL = (2500)(2) = 5000 ss = ROP - RL = 6000 - 5000 = 1000 Cycle inventory = Q/2 = 10000/2 = 5000 Average Inventory = cycle inventory + ss = 5000 + 1000 = 6000 Average Flow Time = Avg. inventory / throughput = 6000/2500 = 2.4 weeks 11-20 Safety Inventory Estimating Safety Inventory (Continuous Review Policy)
  • 21. © 2007 Pearson Education 11-21 Estimating Cycle Service Level (Continuous Review Policy) D = 2,500/week; D = 500 L = 2 weeks; Q = 10,000; ROP = 6,000 Cycle service level, CSL = F(DL + ss, DL, L) = 0.92 = NORMDIST (DL + ss, DL, L) = NORMDIST(6000,5000,707,1) = 0.92 (This value can also be determined from a Normal probability distribution table) 707 2 ) 500 (    L R L   Safety Inventory
  • 22. © 2007 Pearson Education 11-22 Fill Rate Proportion of customer demand satisfied from stock. Stockout occurs when the demand during lead time exceeds the reorder point. ESC is the expected shortage per cycle (average demand in excess of reorder point in each replenishment cycle) ss is the safety inventory Q is the order quantity                          L S L L S ss f ss F ss ESC Q ESC fr } 1 { 1 ESC = -ss{1-NORMDIST(ss/L, 0, 1, 1)} + L NORMDIST(ss/L, 0, 1, 0) Safety Inventory
  • 23. © 2007 Pearson Education 11-23 Evaluating Fill Rate ss = 1,000, Q = 10,000, sL = 707, Fill Rate (fr) = ? Safety Inventory
  • 24. © 2007 Pearson Education ESC = -ss{1-NORMDIST(ss/L, 0, 1, 1)} + L NORMDIST(ss/L, 0, 1, 0) = -1,000{1-NORMDIST(1,000/707, 0, 1, 1)} + 707 NORMDIST(1,000/707, 0, 1, 0) = 25.13 11-24 Evaluating Fill Rate Safety Inventory
  • 25. © 2007 Pearson Education fr = (Q - ESC)/Q = (10,000 - 25.13)/10,000 = 0.9975 11-25 Safety Inventory Evaluating Fill Rate
  • 26. © 2007 Pearson Education 11-26 Factors Affecting Fill Rate Safety inventory: Fill rate increases if safety inventory is increased. This also increases the cycle service level. Lot size: Fill rate increases on increasing the lot size even though cycle service level does not change. Safety Inventory
  • 27. © 2007 Pearson Education 11-27 Evaluating Safety Inventory Given CSL D = 2,500/week; D = 500 L = 2 weeks; Q = 10,000; CSL = 0.90 DL = 5000, L = 707 (from earlier example) ss = FS -1(CSL)L = [NORMSINV(0.90)](707) = 906 (this value can also be determined from a Normal probability distribution table) ROP = DL + ss = 5000 + 906 = 5906 Safety Inventory
  • 28. © 2007 Pearson Education 11-28 Evaluating Safety Inventory Given Desired Fill Rate D = 2500, sD = 500, Q = 10000 If desired fill rate is fr = 0.975, how much safety inventory should be held? ESC = (1 - fr)Q = 250 Solve                            σ 1 250 L S L L S ss f ss F ss ESC σ σ                           0 , 1 , 1 , σ σ σ 1 250 L L L ss NORMDIST ss NORMSDIST ss Safety Inventory
  • 29. © 2007 Pearson Education 11-29 Evaluating Safety Inventory Given Fill Rate (try different values of ss) Fill Rate Safety Inventory 97.5% 67 98.0% 183 98.5% 321 99.0% 499 99.5% 767 Safety Inventory
  • 30. © 2007 Pearson Education 11-30 Impact of Required Product Availability and Uncertainty on Safety Inventory Desired product availability (cycle service level or fill rate) increases, required safety inventory increases. Demand uncertainty (sL) increases, required safety inventory increases. Managerial levers to reduce safety inventory without reducing product availability – reduce supplier lead time, L (better relationships with suppliers) – reduce uncertainty in demand, sL (better forecasts, better information collection and use) Safety Inventory
  • 31. © 2007 Pearson Education 11-31 Impact of Supply Uncertainty D : Average demand per period D : Standard deviation of demand per period L : Average lead time  sL : Standard deviation of lead time s D D L D L L L DL 2 2 2      Safety Inventory
  • 32. © 2007 Pearson Education 11-32 Impact of Supply Uncertainty D = 2,500/day; D = 500 L = 7 days; Q = 10,000; CSL = 0.90; sL = 7 days DL = DL = (2500)(7) = 17500 ss = F-1 s(CSL)L = NORMSINV(0.90) x 17550 = 22,491 17500 ) 7 ( ) 2500 ( 500 ) 7 ( 2 2 2 2 2 2      s D L L D L   Safety Inventory
  • 33. © 2007 Pearson Education 11-33 Impact of Supply Uncertainty Safety inventory when sL = 0 is 1,695 Safety inventory when sL = 1 is 3,625 Safety inventory when sL = 2 is 6,628 Safety inventory when sL = 3 is 9,760 Safety inventory when sL = 4 is 12,927 Safety inventory when sL = 5 is 16,109 Safety inventory when sL = 6 is 19,298 Safety Inventory
  • 34. © 2007 Pearson Education 11-34 Summary of Learning Objectives What is the role of safety inventory in a supply chain? What are the factors that influence the required level of safety inventory? What are the different measures of product availability? What managerial levers are available to lower safety inventory and improve product availability? Safety Inventory