1. Derek J Cassiol
413 N. Creek Drive | Depew, NY 14043 | 716.622.9694 | derekcassiol2014@u.northwestern.edu
EDUCATION
Northwestern University, Evanston, IL June, 2014
Master of Public Policy and Administration - GPA: 3.70
• Training in SPSS, budget and finance analysis, leadership, statistical analysis, policy
implementation, and research methods.
• Capstone Thesis: Mayor Anthony Williams and Performance Management in
Washington, DC
o Analysis of former DC Mayor Anthony Williams’ use of performance management
for deficit reduction and administrative improvement.
• SPSS: Linear Regression Analysis between Violent Video Games and Youth Arrest
Rates – Pearson’s and Spearman’s correlations, as well as Linear Regression used to
find a negative correlation between M-Rated games and youth violence.
• Performed full budget analysis and rating of Depew, NY’s 2012 budget.
Rensselaer Polytechnic Institute, Troy, NY May, 2011
• Bachelor of Science in Philosophy and Psychology - GPA: 3.30 (Dean’s List)
• Minor: Political Science
GOVERNMENT EXPERIENCE
Rep. Brian Higgins, Internship, Buffalo, NY June 2010 – August 2010
• Performed research on expansion of Bass Pro Shop into Buffalo waterfront.
o Research was used to set ultimatum after a decade of negotiations.
• Categorized and forwarded constituent comments and complaints to appropriate
representatives and staffers.
Asm. Mark Schroeder, Internship, Buffalo, NY June 2010 – August 2010
• Sorted and responded to constituent comments and complaints.
o Drafted letters of praise and appreciation for outstanding citizens.
WORK EXPERIENCE
Data Entry Specialist, CitiGroup, Getzville, NY December 2014 - Present
• Produce results that exceed productivity and quality over time.
o Must be able to meet data entry keystrokes/hour while maintaining a high level of
attention to detail and organization skills.
• Provide backup coverage for team members and assist during high volume periods.
• Due to contractual obligations more detailed descriptions of the job is confidential.
Sales Consultant, OfficeMax, Blasdell, NY August 2011 – December 2014
• Responsibilities consisted of covering entire store sales floor, often single-handedly
while still achieving sales goals, including surpassing full-times sales managers.
• Performed software/hardware repairs and upgrades.
• Promoted quickly from associate role with increased responsibilities of: computer repairs
and upgrades, stocking, customer service, and planogram installation.
• Skills include: coaching, persuasion, communication, customer service, and technical
knowledge.
• Windows 8 and Office 2013 trained and accredited.
Student Employee, RPI Computer Store, Troy, NY October 2007 – May 2011
• Performed deliveries and sales while in undergraduate school.
• When work/study ran out after 3 years, was immediately hired as part-time worker at
store’s cost.

2. • Also handled customer service, cleaning, stocking, and pricing.