1. SUMMARY: A background of significant human resources contributions that include the following:
 the analysis, interpretation, adoption and application of arbitrations and arbitral
standards and precedents to ensure better management of the labor relations function
 the improvement of job analysis by the development and implementation of standard
interview questions, surveys and questionnaires and by the conducting of interviews
and utilizing of job method observation techniques
 the incorporation of precedents, internal standards, internal and external equity
studies and techniques and completion of job audits to achieve improved job
evaluation
 the writing and creation of human resources, classification, compensation, employee
and labor relations departmental and university training and procedural manuals
 the writing and creation of employee relations procedures and guidelines not covered
by collective bargaining agreements
 the writing and creation of employee handbooks
 the development and achievement of the high standard of customer/client service as
attested to in reference
 the saving of $129,178 in recruiting costs
 the completion of successful recruiting efforts to maintain staffing at the required level
and to achieve $350,000 in revenues
 the completion of retention activities and activities to promote positive employee
relations, diversity and a high level of employee engagement that included employee
feedback meetings, newsletters and a permanent retention committee
 the conducting of labor negotiations that saved $60,396 in health and welfare benefits
costs
 the expanding of business volume ($200,000 in revenues) and territory (contract with
Long Island Lighting Company) by negotiating new labor agreement
 the reduction of turnover, terminations, increased productivity and achievement of
$10,296 of cost savings by correctly administering and interpreting collective
bargaining agreement
 the negotiation of a labor agreement and grievance resolution and arbitration
preparation efforts that eliminated and changed restrictive “pattern bargained” contract
language and enabled company to become competitive in deregulated public utility
environment
 the favorable settlement of grievances that achieved cost savings and improved
productivity. For instance, favorable grievance settlements regarding an
unauthorized day off and unfavorable job classifications
 the reduction of Workers' Compensation premiums by 72%(or $295,565)
 the reduction of experience modification factor from over 1 to .748
 the reduction of the frequency of workplace accidents by 56% and injury claim costs
by 79%
 the achievement of the record for fewest yearly workplace injuries
 the earning of safety award
 the launching of an innovative recruiting program, diversity program and school to
work program
 the development of HRIS system using Access
 the saving of $72,000 in benefit costs while keeping same level of benefits
 the implementation and administration of 401(k) plan and performance
incentive/management program

2.  the saving of $21,232 in unemployment claim costs
 the achievement of labor cost savings enabling company to improve bottom line
results and to enhance competitive position
 the increasing of growth from five million dollars in revenues to nine million dollars
annually
 the increasing of the number of employees from 111 to 201 and achievement of
strategic alliance partnership with key customer (PP&L)
 the conversion of operation in jeopardy of being closed into the most profitable
operation in the division
 the achievement of improvements in sales, profits, customer service, productivity and
quality measures