http://www.demandbase.com
As a B2B marketer, you won’t get the best results using the same old built-for-B2C display marketing strategies. This often leaves B2B marketers scratching their heads when it comes to evaluating success and proving ROI on display advertising. Veracode realized early on that they needed to rethink the way they spent their ad dollars.
In this session, John Dering, Director of Marketing Programs at Demandbase will showcase the new B2B display ad imperative with Patty Foley-Reid, Director of Marketing & Demand Gen Solutions at Veracode. Patty will share her journey of using technology to apply an Account-Based Advertising strategy to reach her target accounts with personalized display ads. She’ll also share the key steps to building an ROI-focused display campaign:
• Identifying key segments and prioritizing accounts
• Leveraging data from the Sales team and customers to drive higher performance
• What worked – and what didn’t work – when driving personalized ads to engage key accounts and target industries
• Ongoing measurement to optimize, iterate and evangelize their efforts
21. How to Optimize Results
with an ABM Strategy
Patty Foley-Reid
Director, Solutions Marketing and Demand Generation
pfoleyreid@Veracode.com
@pattyfoleyreid
22. 22
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
23. 23
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
Accelerate Sales Cycle
24. 24
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
Accelerate Sales Cycle
Increase Volume
25. 25
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
Accelerate Sales Cycle
Increase Volume
Impact Bottom Line
26. 26
RESULTING IN GROWTH OF INCREMENTAL NET
NEW NAMED ACCOUNT PIPELINE
2013 2014
Incremental Pipeline
Marketing Activities
83% increase
52% increase
34. 34
THE PLAN
280 accounts (suspects & prospects)
3 month “Assessment Page” campaign
Security articles in “executive-type”
news outlets
A/B test industry and company names
45. 45
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
46. 46
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
Accelerate Sales Cycle
47. 47
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
Accelerate Sales Cycle
Increase Volume
48. 48
Business Development
Marketing to Sales Handoff
High Value Activities
Sales
Number of Deals Won
Revenue
Sales
Number of Opportunities
Opportunity Value
Marketing
Inbound Outbound
Accelerate Sales Cycle
Increase Volume
Impact Bottom Line
49. 49
RESULTING IN GROWTH OF INCREMENTAL NET
NEW NAMED ACCOUNT PIPELINE
2013 2014
Incremental Pipeline
Marketing Activities
83% increase
52% increase
50. How to Optimize Results
with an ABM Strategy
Patty Foley-Reid
Director, Solutions Marketing and Demand Generation
pfoleyreid@Veracode.com
@pattyfoleyreid
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
It’s a challenging time to be a marketer:
Buyers are media savvy and immune to the same old “tricks”
We all have numerous demands on our attention and time
And there are increasing amounts of competition and noise from all sides…
Specifically, for B2B, there are 4 main areas that are part of our mandate, but where there still seems to be a fair amount of struggle:
Attract the right audience…potential customers/buyers…and bring them to the website – In our work and analysis of 200+ clients’ website traffic, 2 billion+ website visits we’ve seen that an average of 82% of B2B website visitors aren’t from identifiable companies at all (Residential, Wireless, Bots, SOHOs, etc.).
Engage that right audience with the right content – On an average B2B website, around 60% of B2B website visitors visit one page and don’t complete one interaction (bounce). –Marketo (and others)
Product better leads…and make Sales happy – 97% of website visitors will never complete a goal, or fill out a form…remaining anonymous. –Based on industry average conversion rates (2-5%, Adobe)
Understand whether programs are working, and prove ROI – 67% of CMOs struggle to prove the long-term impact of their spending. –The CMO Survey, Sept. 2014 http://www.marketingcharts.com/traditional/us-cmos-dogged-by-roi-questions-45708/attachment/dukecmosurvey-measuring-biz-impact-social-mktg-spend-sept2014/
You could have success initially across funnel activity…
driving visitors to your website
interaction with your website
creating leads, Sales calling on them
measuring separate programs and silos with metrics that give the appearance of success
But if you’re not reaching the right accounts/prospects and connecting your relationship with them across the funnel, you are spending time, energy and money on individuals that will never buy from you
To be effective – you have to be able to:
Attract and build awareness with the right audience
Engage that same audience with content, mostly on the website, and develop a relationship
Convert the relationships you’ve built into sales interactions
Measure success and tie/connect everything together across the entire funnel
You could have success initially across funnel activity…
driving visitors to your website
interaction with your website
creating leads, Sales calling on them
measuring separate programs and silos with metrics that give the appearance of success
But if you’re not reaching the right accounts/prospects and connecting your relationship with them across the funnel, you are spending time, energy and money on individuals that will never buy from you
To be effective – you have to be able to:
Attract and build awareness with the right audience
Engage that same audience with content, mostly on the website, and develop a relationship
Convert the relationships you’ve built into sales interactions
Measure success and tie/connect everything together across the entire funnel
So how can you overcome these challenges and be laser-focused on the companies you can actually sell to?
It’s called Account-Based Marketing or ABM, and it’s quickly becoming the primary strategy for best-in-class B2B companies.
Account-Based Marketing can be done in several flavors, but is broadly characterized as targeting and marketing to specific companies or segments based on their business attributes (firmographics) like: industry, size, revenue, geography, account status, and more.
Whether you’re a large organization hearing that account-based marketing is complex and difficult from consultants or you’re a growing organization who can’t afford to do something complicated and involved, the good news is that Account-based marketing is actually pretty straight forward and very simple in concept. It’s a very straightforward approach that can help you “hack” revenue growth and get a competitive advantage while also delivering alignment and a simplicity in tracking performance those shows results.
ABM Simplified:
Identify – the accounts that sales values most and is most likely to close
Market – attract, engage and convert those account to prime them for a sales opportunity
Measure – keep Sales in the loop, and show them which accounts are progressing, which need attention…collaborate on actionable insights
Still not convinced? There are some decided benefits to taking an Account-Based approach to B2B Marketing:
Focuses on the best opportunities to close
go for quality and not volume
gets rid of the waste
Builds consensus across the buying team
not just targeting an individual, but key stakeholders
Supports the Sales reality
delivers on their target accounts
Delivers optimal customer-centric experiences
focused on a specific set of companies
Ties marketing programs directly to revenue
As I mentioned, Account-based marketing is reaching a tipping point where today’s best in-class B2B marketers are no longer sitting on the side lines. According to The 2015 State of Account-Based Marketing Study from SiriusDecisions
92% of B2B Marketers recognize ABM’s value – This shows that most B2B marketers understand the foundational elements of the importance of ABM: Anonymous buying behaviors, buyers working in teams, buyers spending approximately 2/3 or more (depending on the analyst) of their buying journey researching online before contacting a vendor – these are all changes in the way businesses buy today based upon our personal shopping behaviors
In order to address these shifts, 52% of B2B Marketers now have at least a pilot in place showing that most are testing the methodology to apply it to their business.
- Yet, only 20% have had an ABM program older than 1 year, showing that we’re really at the inflection point for adoption. Many marketers “get it,” are starting to try it, but few are far enough down the journey of adoption to make ABM table steaks – like marketing automation or a CRM system (both of which you need as an anti into the game of B2B best in-class marketing)
It’s not always ease to know where to start, but often hearing from a B2B marketer who has taken this journey is a great place to start. So I’d like to turn the presentation over to my colleague Patty Foley-Reid from Vercacode. Patty is a leader in demand generation and is considered an early adopter of ABM. She’s going to walk us through how Veracode embraced this change in approach for their business and show us some examples of how specific ABM campaigns impacted their success.
As I mentioned, Account-based marketing is reaching a tipping point where today’s best in-class B2B marketers are no longer sitting on the side lines. According to The 2015 State of Account-Based Marketing Study from SiriusDecisions
92% of B2B Marketers recognize ABM’s value – This shows that most B2B marketers understand the foundational elements of the importance of ABM: Anonymous buying behaviors, buyers working in teams, buyers spending approximately 2/3 or more (depending on the analyst) of their buying journey researching online before contacting a vendor – these are all changes in the way businesses buy today based upon our personal shopping behaviors
In order to address these shifts, 52% of B2B Marketers now have at least a pilot in place showing that most are testing the methodology to apply it to their business.
- Yet, only 20% have had an ABM program older than 1 year, showing that we’re really at the inflection point for adoption. Many marketers “get it,” are starting to try it, but few are far enough down the journey of adoption to make ABM table steaks – like marketing automation or a CRM system (both of which you need as an anti into the game of B2B best in-class marketing)
It’s not always ease to know where to start, but often hearing from a B2B marketer who has taken this journey is a great place to start. So I’d like to turn the presentation over to my colleague Patty Foley-Reid from Vercacode. Patty is a leader in demand generation and is considered an early adopter of ABM. She’s going to walk us through how Veracode embraced this change in approach for their business and show us some examples of how specific ABM campaigns impacted their success.
As I mentioned, Account-based marketing is reaching a tipping point where today’s best in-class B2B marketers are no longer sitting on the side lines. According to The 2015 State of Account-Based Marketing Study from SiriusDecisions
92% of B2B Marketers recognize ABM’s value – This shows that most B2B marketers understand the foundational elements of the importance of ABM: Anonymous buying behaviors, buyers working in teams, buyers spending approximately 2/3 or more (depending on the analyst) of their buying journey researching online before contacting a vendor – these are all changes in the way businesses buy today based upon our personal shopping behaviors
In order to address these shifts, 52% of B2B Marketers now have at least a pilot in place showing that most are testing the methodology to apply it to their business.
- Yet, only 20% have had an ABM program older than 1 year, showing that we’re really at the inflection point for adoption. Many marketers “get it,” are starting to try it, but few are far enough down the journey of adoption to make ABM table steaks – like marketing automation or a CRM system (both of which you need as an anti into the game of B2B best in-class marketing)
It’s not always ease to know where to start, but often hearing from a B2B marketer who has taken this journey is a great place to start. So I’d like to turn the presentation over to my colleague Patty Foley-Reid from Vercacode. Patty is a leader in demand generation and is considered an early adopter of ABM. She’s going to walk us through how Veracode embraced this change in approach for their business and show us some examples of how specific ABM campaigns impacted their success.
As I mentioned, Account-based marketing is reaching a tipping point where today’s best in-class B2B marketers are no longer sitting on the side lines. According to The 2015 State of Account-Based Marketing Study from SiriusDecisions
92% of B2B Marketers recognize ABM’s value – This shows that most B2B marketers understand the foundational elements of the importance of ABM: Anonymous buying behaviors, buyers working in teams, buyers spending approximately 2/3 or more (depending on the analyst) of their buying journey researching online before contacting a vendor – these are all changes in the way businesses buy today based upon our personal shopping behaviors
In order to address these shifts, 52% of B2B Marketers now have at least a pilot in place showing that most are testing the methodology to apply it to their business.
- Yet, only 20% have had an ABM program older than 1 year, showing that we’re really at the inflection point for adoption. Many marketers “get it,” are starting to try it, but few are far enough down the journey of adoption to make ABM table steaks – like marketing automation or a CRM system (both of which you need as an anti into the game of B2B best in-class marketing)
It’s not always ease to know where to start, but often hearing from a B2B marketer who has taken this journey is a great place to start. So I’d like to turn the presentation over to my colleague Patty Foley-Reid from Vercacode. Patty is a leader in demand generation and is considered an early adopter of ABM. She’s going to walk us through how Veracode embraced this change in approach for their business and show us some examples of how specific ABM campaigns impacted their success.
As I mentioned, Account-based marketing is reaching a tipping point where today’s best in-class B2B marketers are no longer sitting on the side lines. According to The 2015 State of Account-Based Marketing Study from SiriusDecisions
92% of B2B Marketers recognize ABM’s value – This shows that most B2B marketers understand the foundational elements of the importance of ABM: Anonymous buying behaviors, buyers working in teams, buyers spending approximately 2/3 or more (depending on the analyst) of their buying journey researching online before contacting a vendor – these are all changes in the way businesses buy today based upon our personal shopping behaviors
In order to address these shifts, 52% of B2B Marketers now have at least a pilot in place showing that most are testing the methodology to apply it to their business.
- Yet, only 20% have had an ABM program older than 1 year, showing that we’re really at the inflection point for adoption. Many marketers “get it,” are starting to try it, but few are far enough down the journey of adoption to make ABM table steaks – like marketing automation or a CRM system (both of which you need as an anti into the game of B2B best in-class marketing)
It’s not always ease to know where to start, but often hearing from a B2B marketer who has taken this journey is a great place to start. So I’d like to turn the presentation over to my colleague Patty Foley-Reid from Vercacode. Patty is a leader in demand generation and is considered an early adopter of ABM. She’s going to walk us through how Veracode embraced this change in approach for their business and show us some examples of how specific ABM campaigns impacted their success.
Here’s the short story on what Veracode does.
The software that organizations, companies and departments are using to do their jobs is vulnerable to attack. Vulnerable software was used somewhere along the line in most of the data breaches in the news