1. Deepak Agrawal (Experience ~ 4 years & 4 Months)
(B. Tech. – Electrical Engineering)
dpg18@rediffmail.com
+91- 96500-31-301
SUMMARY OF WORK EXPERIENCE:
IN Kent Cables Pvt. Ltd.: WORKING SINCE
15th
October 2014 (~ 2 Years & 2 Months)
Currently working in Kent Cables Pvt. Ltd., Delhi as Assistant Manager (Service) and responsible for providing the after
sales service to the end customer well in time and in an effective manner. I am also responsible for vendor management
for our out sourced products viz. (Multi-Purpose Fans). I am responsible for managing the supply of the fans as per
requirement in stipulated time. I am responsible for quality of those products.
KEY RESPONSIBILTIES:
A) Managing After Sales Service Network:
I. To search the electrician or service franchise in area in which we must give home service for our products.
II. Finalization their commercials and technical aspects.
III. To co-ordinate with electricians for providing the high-quality service in stipulated time.
IV. To resolve the problem of customers over phone if possible.
V. To co-ordinate with account staff for timely payment of electrician and service franchise.
VI. To co-ordinate with production manager and quality team for resolution of any problem which our electrician
cannot resolve.
VII. To provide the training and directions to electrician in case of any new spare part used or for troubleshooting of
any new product.
VIII. Currently managing 2 service franchise and more than 20 individual electricians in various parts of country.
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Email id: dpg18@rediffmail.com
Mobile no.: +91-
9650031301

2. IX. Responsible for management of spares parts and commercial requirement of service franchise.
B) Managing the Vendors for out sourced products (Multi-Purpose Fans):
I. To search the quality vendors for various type of Fans and Home Appliances.
II. To make negotiations for the commercials of the products.
III. Responsible for the quality of product.
IV. To co-ordinate with the vendor for supply of products in stipulated time as per requirement.
V. Finalization of Specifications of product, Scope, BOQ etc. with the help of Technical Consultant.
VI. To arrange the pre-dispatch inspection for the products at vendor’s end to insure the quality of products as per
company’s standards.
VII. To co-ordinate with supplier for commercial requirement viz. road permits, regulatory forms etc.
VIII. To co- ordinate with account staffs for payment and any commercial activity for the supplier.
IX. To co-ordinate with Freight Forwarder, LC Issuing Bank and Overseas Suppliers etc. in case of Import of
products.
X. Finalization of Transporters for various Domestic Consignments.
I am also responsible for online sales of products through E- commerce websites viz.
(Snapdeal/Flipkart/Amazon/Paytm/Tolexo/Infibeam/JBL/Moglix).
EARLIER IN DASPASS SALES CORPORATION: (From 24 Aug.2012 to 14 Oct.2014 ~ 2 Years& 2 Months)
Daspass is a manufacturing company in Heating, Ventilation, & Air conditioning & Fans (Ceiling, Exhaust and Fresh Air Fans) since 1968,
having a very good name in government & private sector. I was working as Techno-Commercial Engineer in the company. My core
responsibility in the company was to assure the quality of products. I was responsible for commercial process like cost control, cater to
vendors in the country or outside the country for fans out sourcing. I was also associated with heating elements applications and
installations.
EDUCATIONAL QUALIFICATIONS:
Examination University Institute Marks (%) Passing Year
B. Tech (Electrical
Engineering)
UPTU Vira College of Engineering, Bijnor (UP) 66.88 2012
12th
Standard UP Board LDSVM Inter College, Kiratpur (Bijnor) 70.2 2008
10th
Standard UP Board LDSVM Inter College, Kiratpur (Bijnor) 70.16 2006
TRAINING AND PROJECTS AT ACADEMIC LEVEL:
I. Major Project: Controlling the Speed of BLDC Motor using Fuzzy Logic (AI technology)
Description:
The project can be implemented as a controlling device for brushless DC motor for control the speed of motor based on the concept
of Artificial Intelligence (AI). The AI technology works on the concept of human intelligence.
II. 6-week Industrial Training in Badarpur Thermal Power Station (NTPC) Delhi under power generations and
transmission department.
ACHIEVEMENTS:
I. Achieved First Rank in High School Examinations in city.
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3. II. Got 4 times Employee of the month in Earlier company “Daspass Sales Corporation”.
TECHNICAL SKILLS:
I. Proficient in MS Office (MS Excel, Word, and Power Point)
II. Sound technical Knowledge of Water heaters and fans (Ceiling/Multipurpose Fans).
III. Excellent knowledge of Internet basics and troubleshooting.
ADDITIONAL SKILLS:
IV. Good knowledge of basic Electrical Engineering concepts.
V. Sound knowledge of Commercial Aspects, Contact Management, Project Import etc.
VI. Strong reasoning, analytical and logical skills.
PERSONAL DETAILS:
I. Date of Birth :
Nov 9th
, 1990
II. Current Address :
Street No. 13,
East Gorakh Park, Near Kashi Ram Dhoodwala, Shahadara, New Delhi
III. Language Known :
Hindi & English
DECLARATION:
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Date: 28.12.2016
Place: Delhi
(Deepak Agrawal)
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Email id: dpg18@rediffmail.com
Mobile no.: +91-
9650031301