For more classes visit www.snaptutorial.com BSCOM 260 Week 1 Technical Communication Review BSCOM 260 Week 1 Understanding Technical Communication

1. BSCOM 260 All Assignments
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BSCOM 260 Week 1 Technical Communication Review
BSCOM 260 Week 1 Understanding Technical Communication
BSCOM 260 Week 2 Ethics and Audience in Technical Writing and
Communication
BSCOM 260 Week 2 Intercultural Considerations in Technical
Communication
BSCOM 260 Week 3 Final Project Research Summary
BSCOM 260 Week 3 Application Letter
BSCOM 260 Week 4 Final Project Organizing for Readers
BSCOM 260 Week 4 Document Design
BSCOM 260 Week 5 Online Student Guide
BSCOM 260 Week 5 Final Project Training Instructions
BSCOM 260 Discussion

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BSCOM 260 Discussion
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Cultural groups exist both within and without the country in which you
were born. What cultural groups are you a member of? How can you
ensure that you consider an audience's cultural background in your
writing?
• What other types of cultural groups are there that exist outside those
related to ethnicity or race? How do you ensure clear communication in
your technical documents?
• Why is it important that we consider organizational culture in our
workplace communication?
• Based on your future career path, which of the documentation styles,
such as APA and MLA, do you anticipate using the most? Why?
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BSCOM 260 Week 1 Technical Communication
Review

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Part I
Read "Introduction: Thinking Globally, Teaching Locally:
Understanding the Changing Nature of Technical Communication in an
Age of Globalization" by Kirk St. Amant in your Week 1 Electronic
Reserve Readings.
Use ProQuest Historical Annual Reports database in the University
Library for your research.
Respond to the following in a 350- to 700-word summary:
• What forces have pushed technical communication practices into a
more global perspective?
• Research an international company for which you would like to work.
After reviewing its website and researching the company in the
University Library, what areas can you identify that require the support
of good writing and technical communication skills?
• Identify areas that require technical communication skills to
incorporate a global perspective in your selected company.
Part II
Locate an annual report for an international corporation in the University
Library. If possible, locate a report for the company for which you wish
to work. It is recommended you use the ProQuest Historical Annual
Reports database. The report should not be older than 15 years.
Review the report as an example of technical communication written
with a global perspective by responding to the following in a 350- to
700-word summary:

4. • What is the purpose of the report? How is the information being
communicated to its audience? Do you think it is a good example of
technical communication? Why or why not?
• Is the written text easily understood?
• How is the idea of communication for a diverse, global audience
supported by the visuals used and document design?
Submit both summaries to your instructor and cite your sources using
APA formatting.
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BSCOM 260 Week 1 Understanding Technical
Communication
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Write a brief 2- to 3-sentence response for each of the following:
• What are typical kinds of technical communication?
• What are the main features of technical communication? How is good
writing a fundamental element of technical communication?
• How have you used technical communication in your professional or
student experience? With what types of technical communication are
you most familiar? What forms of technical communication would be
most beneficial to you in your career?
• How would you describe the tone and style of your technical
communication in your professional life? If you have minimal

5. professional experience, how would you describe your technical
communication as a student?
After reading this week's assigned chapters from your text, how could
you improve your own technical communication in your professional or
student life? Provide examples.
Submit your assignment to the Assignment Files tab.
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BSCOM 260 Week 2 Ethics and Audience in
Technical Writing and Communication
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Resource: Joanna Briggs Institute database in the University of Phoenix
Library
Locate a technical communication document in the Joanna Briggs
Institute database in the University of Phoenix library. It is
recommended that you search for Best Practice Information Sheets on a
topic of your choice.
Write a 350- to 700-word summary that describes ethical audience, tone,
and style issues pertaining to the document by responding to the
following:
• Who are the primary and secondary audiences for the document?
• What are the primary and secondary purposes of the document?
• How will the document be used?

6. • At what level of expertise is the document written?
• Is the length and detail appropriate for the subject?
• Is the format and medium appropriate for the subject?
• What legal and ethical constraints may have been considered when
creating the document?
Submit your summary with APA-formatted citations to your instructor.
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BSCOM 260 Week 2 Intercultural
Considerations in Technical Communication
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Respond to the following scenario:
You are working in a corporation with a team whose members are
located in various locations: China, the United States, and India.
Write a 350- to 700-word e-mail to your team that discusses one or two
tools the team could use to communicate such as those discussed on p.
87 (Ch. 5) of Technical Communication. Write the memo with
professional style and tone and consider your audience which includes
international coworkers.
Write a brief 200- to 350-word summary after completing your e-mail
that describes why intercultural communication competence in the
workplace is important. Describe how you approached the tone, style,

7. language, and subject of your e-mail based on the guidelines on p. 101
(Ch. 5) of Technical Communication.
Submit your e-mail and summary to your instructor.
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BSCOM 260 Week 3 Application Letter
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Write an application (cover) letter for a job you are interested in. The
letter should draw from your professional and student experience.
Submit your application letter as a Microsoft® Word document with
appropriate formatting such as shown in the examples on pp. 394-395
(Ch. 17) of Technical Communication.
Note. Once you receive instructor feedback, revise this document as
needed. You should keep and revise this document for your current or
future career search by adding the skills gained in your professional and
student life.
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8. BSCOM 260 Week 3 Final Project Research
Summary
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Submit a 350- to 700-word research summary on your chosen topic for
your training due in Week 5. You must review three or four resources
for this assignment. Include responses to the following:
• What resources have you reviewed?
• How did you determine the validity of these resources?
• Are they primary or secondary resources?
• What are the best practices involved in research for technical writing
and communication?
• What research best practices are the most important to apply? Why do
you think so?
Submit your assignment to the Assignment Files tab.
BSCOM 260 Week 4 Document Design
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9. Imagine you are working for an international corporation and have been
tasked with writing a best practices 1- to 2-page flyer for posting in the
company's offices around the world. The subject of the document is on
the company's recycling policy in the breakrooms.
Incorporate the following information in the flyer:
• The company wishes to make it clear that all plastic cups in the
breakroom should be placed in the provided recycling bin once the
employee has finished using them.
Create your flyer as a Microsoft® Word document. You may want to
review the flyer templates available in Microsoft® Word for use in this
assignment.
Submit the assignment to your instructor and to the class discussion area
for feedback and to learn from your peers.
Note. This assignment is designed to introduce you to basic document
design that is often required of employees who have no graphic design
background or skills. The essential part of the assignment is to ensure
the information you write communicates the intended message.
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BSCOM 260 Week 4 Final Project Organizing
for Readers
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10. Write an outline of the training due in Week 5. Your outline should
demonstrate how you have organized your subject in terms of the
number of topics and subtopics (or steps and supporting steps) for your
reader. You will use the outline when creating your final training. The
outline should clearly state all the steps needed to complete your
selected procedure or task.
Write a 350- to 700-word summary of your outline consisting of one or
more paragraphs. Read, review, and rewrite for clarity, spelling and
grammar. You will use the verbiage from this paragraph in your final
training.
Submit your outline and summary to your instructor.
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BSCOM 260 Week 5 Final Project Training
Instructions
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Write one objective for your training. The objective should be written as
a complete sentence and begin with an action verb, such as in the
following example:
• Apply the format painter to select document headings.

11. You may have more than one objective. If this is the case, write out your
additional objective or objectives.
Submit your complete training on your selected topic in one of the
following formats:
• A Microsoft® Word document consisting of 2 to 3 pages
• A 5- to 7-slide Microsoft® PowerPoint® presentation
• Another format with the approval of your instructor
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BSCOM 260 Week 5 Online Student Guide
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Write a 350- to 1,050-word list of definitions that responds to the
following scenario:
You are working for a university with international online students and
need to contribute to a guide written for the new online student. Your
task is to come up with a list of commonly used terms and define them.
Write definitions that can be easily understood by someone who is new
to the online environment. If you are a ground student, write a list of
terms that relate to the ground student's experience. Draw from your
experience depending on your learning modality.
Submit your assignmentas a Microsoft® Word document to your
instructor.

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