1. David W. White
3900 Kerwin Dr., Memphis, TN 38128 • (901) 461-1783 • david2ww@hotmail.com
Profile
15 + years of exceptional communication skillset within Internal and External Customer Service
environments. Case Management experience in community services. 5+ years of experience
mentoring and serving as Support Staff in Elementary Education. 5 + years of experience in
Logistics Management, Tech Support and Administration. Extensive experience in both
Microsoft and Apple Systems. Responsible, loyal, reliable and resourceful worker with
enthusiasm and creativity. A solution-focused professional with excellent interpersonal and
rapport-building skills.
Education
Tennessee State University, Nashville, TN
BS Arts and Sciences, 2001
Skills
 Logistics Management
 MS Office proficient
 Administration Operations
 Strategic Planning
 Tech Support
 Sales Operations
Work Experience
Shelby County Schools, Memphis, Tennessee
Safety Specialist, 2015-2016
 Creating, maintaining, and communicating safety policy and procedures.
 Demonstrate knowledge of transportation department as it relates to school bus
behaviors and concerns. Forwarding accidents and incidents reports to correct district
staff.
 Compile data and collaborate with supervisors and other district staff to develop short
and long range plans.
IST Management at Hilton Worldwide, Memphis, Tennessee
Site Manager, 2015
 Manage the budget and controls expenses. Prioritize work and deploy staff as required
to ensure customer needs are met in regards to on-time delivery of services and quality
of work.
 Manages, trains and coaches employees and develops a work environment that
promotes high motivation and customer satisfaction.

2. Achievement School District- Aspire Coleman Elementary School, Memphis, Tennessee
Campus Monitor, 2014-2015
 Enforce administration policies and rules governing students. Provide extra assistance
to students with special needs, such as non-English-speaking students or those with
physical and mental disabilities.
 Tutor and assist children individually or in small groups in order to help them master
assignments and to reinforce learning concepts presented by teachers.
National Civil Rights Museum, Memphis, Tennessee
Sales Associate and Museum Educator, 2013-2014
 The primary communication channel between the Museum, its members, and the
general public.
 Staff the reception desk, greet and provide assistance to museum visitors with a focus
on customer service, organization and efficiency. Ensure visitors are attended to
professionally and promptly.
Memphis City Schools- Orleans Elementary, Memphis, Tennessee
Educational Assistant and Reading Interventionist, 2011-2013
 Provide instructional and clerical support for classroom teachers, allowing teachers
more time for lesson planning and teaching. Support and assist children in learning
class material using the teacher's lesson plans, providing students with individualized
attention.
 Supervise students in the cafeteria, schoolyard, and hallways, or on field trips; record
grades, set up equipment, and help prepare materials for instruction. Helping students
understand the objectives of a lesson, listening to them read, aiding them with
computer work or helping them with coursework and projects.
Shelby County Government- Shelby County Juvenile Court, Memphis, Tennessee
Probation Counselor, 2010
 Process new cases, review rules of the Youth Services Bureau, access family history
and make appropriate referrals. Monitor cases, install electronic monitoring units,
maintain electronic monitoring database, conduct in office conferences and administer
drug screens as needed.
 Handle arrest and juvenile summons, maintain the JCS database daily, prepare Court
cases for children on caseload and perform home and school visits.
Activities
Volunteer Assistant Coach Boys Basketball- Raleigh Egypt High School (2012-14),
Memphis, Tennessee
Video and audio programming