1. I would like to recognize David Kolmer for his outstanding performance on the Bloomingdale's Reserve
training project. This was a new global training project for the Learning &Development Department and
David took on the challenge and made a significant impact on the success of this training. David accepted
and took the leadership role from day one on this important project. He took the initiative to reach
out and communicate daily with key personnel on Instructional Design and Facilitation team at MCCS South
facility to ensure the success of the virtual training sessions. David also reached out to the auditors
at MCCS West facility to educate them on the FUZE training process. He did a great job facilitating the
Customer Service Follow-up Tools and Billing Adjustment portion of the training. He also did an outstanding
job coaching and assisting three facilitators at Midwest facility on FUZE which was another key factor
to the success of the virtual training portion of this project. David went above and beyond his normal
duties to ensure that the Customer Service Bloomingdale's agents were equipped with the skills needed
to provide world-class service to our clients. David, we appreciate your hard work and commitment to
this project. Keep up the great work.
The Magic is DAVID!
As told by Felix Tertulien