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RWDG Slides: Data Governance versus Information Governance

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If Data Governance is the execution and enforcement of authority over the management of data and data-related assets, what is Information Governance? How are they the same and how do they differ? This is a question pondered by the greatest minds in Data Management. And there is no correct answer.

Join Bob Seiner for this month’s RWDG webinar where he will compare Data and Information Governance and share situations when it is makes sense to call it one over the other. Most organizations name their program after they select exactly what will be governed and how that governed “stuff” will be used. What are you governing?

In this webinar, Bob will discuss:
- Describing what it means to “Govern” something
- How to define Governance in both contexts
- Differences between Data and Information Governance
- How to select what to call your program
- Why what you call your program matters … or does it?

Published in: Data & Analytics
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RWDG Slides: Data Governance versus Information Governance

  1. 1. 1 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance versus Information Governance Monthly Webinar Series Hosted by DATAVERSITY Robert S. Seiner – KIK Consulting / TDAN.com August 15, 2019 – 11:00 a.m. PT / 2:00 p.m. ET Real-World Data Governance
  2. 2. 2 2 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance vs Information Governance Introduction • Real-World Data Governance – Monthly Webinar Series September 19, 2019 – Stay Non-Invasive in Your Data Governance Approach Third Thursday each Month @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net • Non-Invasive Data Governance Book ISBN 9781935504856 / Technics Publishing / Amazon.com • Speaking @ Dataversity Events Data Architecture Summit, Chicago – October 14-17 Data Governance Vision, Washington, DC – December 9-12 • Non-Invasive Data Governance Online Learning Plan Non-Invasive Metadata Governance Online Learning Plan DATAVERSITY Training Center https://training.dataversity.net • The Data Administration Newsletter (TDAN.com) Twice Monthly – Data Articles, Columns, Blogs and Features Produced by DATAVERSITY – Subscribe for emails New Non-Invasive Data Governance Framework now being published • KIK Consulting & Educational Services KIKConsulting.com Home of Non-Invasive Data Governance™ Home of Non-Invasive Metadata Governance
  3. 3. 3 3 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In the webinar I will share: – Describing What it Means to “Govern” Something – Governance Definition Depends on Context – Differences Between Data and Information Governance – How to Select What to Call Your Program – Why What You Call Your Program Matters … or does it? – IG Case Study Data Governance vs Information Governance Abstract
  4. 4. 4 4 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Data Governance – Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources. Data Governance vs Information Governance Describing What it Means to “Govern” Something
  5. 5. 5 5 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Data Governance – Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources. • Data Stewardship – Data Stewardship is the Formalization of Accountability Over the Management of Data and Data-Related Resources. Data Governance vs Information Governance Describing What it Means to “Govern” Something
  6. 6. 6 6 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Data Governance™ – The practice of: • applying formal accountability & behavior • through non-invasive roles & responsibilities • to existing and / or new processes • to assure that the definition, production & usage of data • assures regulatory compliance, security, privacy, protection & quality. – Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets. – The goal is to be » Transparent » Supportive » Collaborative. Data Governance vs Information Governance Describing What it Means to “Govern” Something
  7. 7. 7 7 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • govern – To direct and control, as the actions or conduct of men, either by established laws or by arbitrary will; to regulate by authority. – To regulate; to influence; to direct; to restrain; to manage – To exercise authority; to administer the laws; to have the control. Freedictionary.com Data Governance vs Information Governance Describing What it Means to “Govern” Something
  8. 8. 8 8 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • govern – direct – control – actions or conduct of people – regulate by authority – influence – enforcement Data Governance vs Information Governance Describing What it Means to “Govern” Something – restrain – manage – exercise authority – administer the laws – have the control
  9. 9. 9 9 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • govern – direct – control – actions or conduct of people – regulate by authority – influence – enforcement Data Governance vs Information Governance Describing What it Means to “Govern” Something – restrain – manage – exercise authority – administer the laws – have the control Data Governance • Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources.
  10. 10. 10 10 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What are you governing? – Data (Master DG, Big Data Governance, Analytical DG, …) – Information – Records – Content – Metadata ---> How do you define these things … – Objects – Products – People – Behavior Data Governance vs Information Governance Describing What it Means to “Govern” Something
  11. 11. 11 11 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Should it be called … − Data Governance versus People Governance − Data Governance versus Information Governance − Data versus Information − What should influence what we call “The Program”? − What you are governing − How people define the assets − Information is the most general – includes data, info, records, metadata − Call it something different because it has always failed when called that. Data Governance vs Information Governance Describing What it Means to “Govern” Something
  12. 12. 12 12 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Should it be called … − Data Governance versus People Governance − Data Governance versus Information Governance − Data versus Information − What should influence what we call “The Program”? − What you are governing − How people define the assets − Information is the most general – includes data, info, records, metadata − Call it something different because it has always failed when called that. Data Governance vs Information Governance Describing What it Means to “Govern” Something
  13. 13. 13 13 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What does “governed data” look like? – Known – people know what data exists – Understood – people know how the data is defined – Owned – people know who is has authority – Handled – people know how to share – Confidence – people trust the data – Accessible – people have access to the data – Protected – people keep the data safe Data Governance vs Information Governance Describing What it Means to “Govern” Something
  14. 14. 14 14 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Definition of Information: – Data + Metadata = Information – Information = Unstructured Data – Information = Records and Information Management – Information Governance = Governance of Unstructured Data – Information Governance = Records and Information Management • Contexts – Data Governance – Information Governance – Records Management – Records Governance? Data Governance vs Information Governance Governance Definition Depends on Context
  15. 15. 15 15 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In the data context: • In the information context: • In the records management context: The execution and enforcement of authority over the management of __________ and __________-related assets. Data Governance vs Information Governance Governance Definition Depends on Context
  16. 16. 16 16 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What is a record? Data Governance vs Information Governance Governance Definition Depends on Context Bing dictionary
  17. 17. 17 17 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What is a record? – Data – Documentation – Record – Recording Data Governance vs Information Governance Governance Definition Depends on Context Bing dictionary
  18. 18. 18 18 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • ARMA International (formerly the Association of Records Managers and Administrators) is a not-for-profit professional association for records and information managers and related industry practitioners and vendors. • The association provides educational opportunities and educational publications covering the principles of records management. It also is known worldwide for its standards and guidelines. Data Governance vs Information Governance Governance Definition Depends on Context
  19. 19. 19 19 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Vision Statement – To be the driving force that enables organizations to harness the strategic power of information. • Mission Statement – To empower the community of information professionals to advance their careers, organizations, and the profession. • Pillars/Values Unique value to the information community derived from: – Professional standard-setting and best practice frameworks – Current news, events, and industry trends – Network of local chapters providing opportunities for in- person training and leadership development – Certification preparation and continuing education Data Governance vs Information Governance Governance Definition Depends on Context
  20. 20. 20 20 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Terms used in reference to: Data Governance vs Information Governance Governance Definition Depends on Context Data DG Manager Data Stewards Metadata Data Process Data Governance Information IG Administrator Information Stewards Metadata Information Process Info Governance Records RIM Managers Librarians Metadata Records Process Records Management electronic management, legal issues, regulatory compliance, electronic discovery, fundamental records and information management principles, records management in the legal environment, and various technology-related issues.
  21. 21. 21 21 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What are the difference? – Data – Roles – Processes – Communications – Metrics – Tools Data Governance vs Information Governance Differences Between Data and Information Governance EXECUTIVE STRATEGIC TACTICAL OPERATIONAL SUPPORT Copyright © 2019 – Robert S. Seiner and KIK Consulting & Educational Services, LLC Levels Components ROLES COMMUNICATIONS TOOLS METRICS PROCESSES DATA GOVERNANCE FRAMEWORK DATA LEVELS EXECUTIVE – SENIOR LEADERSHIP TEAM STRATEGIC – BUSINESS & TECHNOLOGY MGMT TACTICAL – SUBJECT MATTER EXPERTISE OPERATIONAL – DAILY JOB FUNCTION SUPPORT – FUNCTIONAL MANAGEMENT COMPONENTS DATA – ASSETS BEING GOVERNED ROLES – FORMAL ACCOUNTABILITY PROCESSES – APPLICATION / ENFORCEMENT COMMUNICATIONS – EDUC, TRN, AWARENESS METRICS – MEASUREMENTS and KPIs TOOLS – ARTIFACTS PURCHASED / DEVELOPED
  22. 22. 22 22 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Data Data Governance vs Information Governance Differences Between Data and Information Governance Data Governance Subject Areas Critical Data Elements Metadata Systems / Packages Business Intelligence Analytical Platform Information Governance Content Records Emails Documents Desktop Data at Rest / Data in Motion
  23. 23. 23 23 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Roles Data Governance vs Information Governance Differences Between Data and Information Governance Data Governance Administrator Steering Committee Council SMEs / Owners Stewards Partners Information Governance Administrator Steering Committee Council SMEs / Owners Stewards & Authors Partners
  24. 24. 24 24 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Processes Data Governance vs Information Governance Differences Between Data and Information Governance Data Governance Quality & Standardization Certification & Access Understanding Integration Issue Resolution Handling & Protection Information Governance Organization Access Disposal Retention Classification Handling / Protection
  25. 25. 25 25 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Communications Data Governance vs Information Governance Differences Between Data and Information Governance Data Governance Orientation Onboarding Ongoing Awareness Education Training Information Governance Orientation Onboarding Ongoing Awareness Education Training
  26. 26. 26 26 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Metrics Data Governance vs Information Governance Differences Between Data and Information Governance Data Governance Quality Understanding Accessibility Standards Integration Protection Information Governance Quality Understanding Accessibility Standards Integration Protection
  27. 27. 27 27 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Tools Data Governance vs Information Governance Differences Between Data and Information Governance Data Governance Business Glossary Data Dictionary Catalog & Inventory Metadata Repository Data Lineage Tools DG & Process Tools Information Governance Content Management Records Management Encryption & Decryption Content Inventory Retention & Disposal Library Management
  28. 28. 28 28 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • 3 Considerations for Naming Your Governance Program 1. The Asset Being Governed 2. Understanding of Data vs. Information 3. Existing Governance Otherwise --- I am not certain that it matters. Data Governance vs Information Governance How to Select What to Call Your Program
  29. 29. 29 29 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Customer Data Data 1. The Asset Being Governed Data Governance vs Information Governance How to Select What to Call Your Program Records Metadata Documents Master Data Information Process Content Big Data People
  30. 30. 30 30 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 2. Understanding of Data vs. Information – Data is the lowest level of knowledge and information is the second level. – Data by itself alone is not significant. Information is significant by itself. – Observations and recordings are done to obtain data, while analysis is done to obtain information. www.differencebetween.net Data Governance vs Information Governance How to Select What to Call Your Program “The frequency of the use of the words data and information are very high in our daily lives. Depending on the context the meanings and use of these words differ. Both data and information are types of knowledge or something used to attain knowledge. Though used interchangeably, there are many differences between the meanings of these two words.”
  31. 31. 31 31 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 3. Existing Governance – Data Management & Data Administration – Enterprise Information Management – Records Management – Information Security – Risk Management – Regulatory & Compliance Data Governance vs Information Governance How to Select What to Call Your Program
  32. 32. 32 32 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 3. Existing Governance (continued) – Change Management – Project Management – Access Management – Metadata Management – Master Data Management – Business Intelligence – Analytical Capability – Big Data Management – [Customer] Data Management Data Governance vs Information Governance How to Select What to Call Your Program
  33. 33. 33 33 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • You are describing what you are governing. • Replication … Existing initiatives called Governance … or not. • Answer more questions than you raise. Data Governance vs Information Governance Why What You Call Your Program Matters … or does it?
  34. 34. 34 34 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Be clear on the assets you are managing. • Communicate the difference between Data and Information. • Be consistent in use of terminology. Data Governance vs Information Governance Why What You Call Your Program Matters … or does it?
  35. 35. 35 35 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Information Governance Implementation – Why – Financial Institution – Audit Finding Addressed – Protection of Classified Information – Partnership • Records Management • IT Security • Risk Management Data Governance vs Information Governance IG Case Study
  36. 36. 36 36 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Information Governance Implementation – How – Best Practices > Assessment > Roadmap – Policy & Standards – Gap Analysis – Use of Technology / Change of Behavior – Awareness, Education & Training Data Governance vs Information Governance IG Case Study
  37. 37. 37 37 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance vs Information Governance IG Case Study DATA GOVERNANCE RECORDS AND INFORMATION MANAGEMENT IT GOVERNANCE PEOPLE PROCESS TECHNOLOGY DATA UNSTRUCTURED DATA STRUCTURED DATA PROCESS TECHNOLOGY
  38. 38. 38 38 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance vs Information Governance IG Case Study IG Documentation Program Document Standard Operating Procedures Handling Rules Reference Guide Contains: Mission, Overview, Objective, Scope Information Governance Defined Information Sources and Formats Data Management Access and Control Contains: Standards Application Electronic Document Management Physical Document Management Retention Schedule Holds Contains: Identify and Classify Data at Rest (Electronic, Physical, Both) Data in Transit (Electronic, Physical) Retention Disposal/Destruction Policy Contains: IG Purpose & Objective Statement Operating Parameters Delegation of Authority Process for Reporting Exceptions Reporting Requirements Compliance and Monitoring Diversity and Inclusion Awareness and Training File Plan Disposal/Destruction Board approved Governing document. Comprehensive document explaining all components of the IG Program. Detailed instructions to implement and follow the Standards. Job aid tool that summarizes the Standards. Standards Contains: Standards Purpose & Objectives Information Governance Standards Identify and Classify Handle Data at Rest Defined level of behavior for identifying, classifying, handling information. Data in Transit Retention Disposal/Destruction
  39. 39. 39 39 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance vs Information Governance IG Case Study
  40. 40. 40 40 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance vs Information Governance IG Case StudyIG Standards Business Unit Operations Follow Standards Y N No Change Required Complete Performance Change or Tech Applied Y Changes Implemented Complete N Y N Changes Approved by BU Change the Standard Y C-Levels ChangestoStandard Compare IG Standard Gap Analysis / Change Process Conscious Decision Required 1. Change the Standard 2. Accept Risk of Not Following Standard N
  41. 41. 41 41 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance vs Information Governance IG Case Study Execute Respond Investigate Formulate Review Data Management Inventory (DMI). Define Classification Standards. Define Standard Operating Procedures. Validate DMI and Classification of Data in DMI. Investigate Existing Handling of Classified Information. Compare and Report Handling of Classified Information to SOP. Identify Behavior Change and Technologies to Address the Delta* from Prev Step. Provide Detailed Plan To Remediate the Delta. Recognize the Business Unit Working Team. Take Benchmark Recordings. Approve Detailed Plan to Remediate the Delta. Execute the Detailed Plan. Measure Improvement In Remediation. Monitor and Report Results. IG Program Team IG Administrator BUWT Approve DMI, Classification, SOP. Identify Pilot Business Unit. * Delta represents difference between BU practices and SOP. Is Involved in ... IG PILOT PROCESS
  42. 42. 42 42 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In the webinar I shared: – Describing What it Means to “Govern” Something – Governance Definition Depends on Context – Differences Between Data and Information Governance – How to Select What to Call Your Program – Why What You Call Your Program Matters … or does it? – IG Case Study Data Governance vs Information Governance Summary
  43. 43. 43 43 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions and Answers Real-World Data Governance Contact Information Meet me in the Dataversity Community to continue the conversation. https://community.dataversity.net/
  44. 44. 44 44 Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com @RSeiner @TDAN_com #RWDG Real-World Data Governance Contact Information

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