1. Sneha Agrawal
Profile
♦ More than two and half years of IT industry experience encompassing a wide range of skill set,
roles and industry verticals.
♦ Extensive experience with analysis, design, development, customizations and implementation of
software applications.
♦ Proficient in analyzing and translating business requirements to technical requirements and
architecture.
♦ Strong database skills, Object Oriented Programming and development knowledge.
♦ Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
Skill Set
Packaged Application : IBM Sterling OMS
Reporting Tools : RTC
Languages : Java, SQL
RDBMS : Oracle, DB2
Web/App Servers : Weblogic 6.1/8.1, Websphere
Platforms : Windows 7/XP,Linux
IDEs : Eclipse
Other Skills : HTML, XML
Processes : Scrum, Agile, IBM’s QMS (Quality Management
System)
Education:
 B.Tech in Electronics and Communication - Uttar Pradesh Technical University India, 2012
 PG Diploma (Computer Science) –CDAC Bangalore, India, 2013
Professional Experience
Feb 2016 – Present Date, A p p l i c a t i o n D e v e l o p e r IBM India Pvt. Ltd.
Bangalore, India
Project 1 : Name : IKEA
Client : IKEA
Start Date : 22Feb2016
End date : Till Date
Role : Application Developer
Project Description:
Home No-68/61/47,27th
Main,
6th
cross,
Egipura
Bangalore, 560047
Email id –sneha.agrawal2208@gmail.com
Mobile - 9980788875
1

2. The term "Contracting IKEA Company" means the IKEA company that is contracting with the IKEA
Supplier for purchase of IT materials and/or services. The term “IKEA” means any and all companies
ultimately owned by INGKA Holding B.V. The term “IKEA Supplier” means any company or individual
providing products or services to IKEA. This definition is applicable to all IWAY related documents.
The term “Scheme” means the IKEA Supplier’s code of conduct requirements and the implementation
and follow-up programs applicable thereto. The term “Worker” includes IKEA Supplier’s own hired
workers as well as on-site temporary workers, piece rate workers, contracted workers, trainees and
workers on trial or probation.
Project Responsibilities
Below are the responsibilities-
• Working with onsite team to understand the requirements.
• Developing code for User sync based on the requirements defined in DD.
• Understood the flow that how orders flowing in the system .
• Maintain all the documents and task assigned with details in RTC tool.
• Helping new team members.
Environment: Sterling OMS - Packaged application (Version -9.3), Java, WebLogic Server, Oracle,
XML.
Team Size : 9
Sep 2015 – Feb 2016, A p p l i c a t i o n D e v e l o p e r IBM India Pvt. Ltd.
Bangalore, India
Project 2 : Name : UK POSTOFFICE
Client : UK POSTOFFICE
Start Date : 14Sep2015
End date : 19Feb2016
Role : Application Developer
Project Description:
Post Office Ltd is a retail post office company in the United Kingdom that provides a wide range of
products including postage stamps and banking to the public through its nationwide network of post
office branches. The company is owned by the UK Government through Postal Services Holding
Company Limited, which also holds the government's stake in Royal Mail plc. They are Europes largest
retail network and the largest financial services chain in the UK.
Project Responsibilities
I have worked on the following-
• Working with onsite team to understand the requirements.
• Come up with low level design.
• Created Transfer Order Pipelines referring to High Level Design document.
• Created various Parameter mapping documents for Sterling with various interfaces.
• Perform configurations based on the requirements and approved design.
• Coding done for UE implementation.
• Loaded Branches ,Items ,Pricing ,User data for different environments.
• Maintain all the documents and task assigned with details in RTC tool.
• Worked on RTAM configuration.
• Work on fixing defects if any.
2

3. • Helping new team members.
Environment: Sterling OMS - Packaged application (Version -9.2.1), Java, WebSphere Server, DB2,
XML.
Team Size : 9
March 2015 – Sep 2015, A p p l i c a t i o n D e v e l o p e r IBM India Pvt. Ltd.
Bangalore, India
Project 3 : Name : Kohl's BOPUS (Buy Online PickUp in Store)
Client : Kohls
Start Date : March2015
End date : 11Sep2015
Role : Application Developer
Project Description:
KOHLS BOPUS RETURNS- As part of providing customers with the option to buy product online and
pick up from a store which is convenient for the customer, Kohls introduced BOPUS (Buy Online
PickUp in Store) feature in the existing online e-commerce space. Kohls operates promotional
department stores in primarily off-mall locations as well as an e-commerce site, Kohls.com. The retailer
targets middle- class families with its convenient locations and shopping.
Project Responsibilities
I have worked primarily in the Return module and below are the responsibilities-
• Working with team to understand the requirements.
• I have worked on Kohls Return module, where I have gone through activities like create
test data and help in APE and integration Testing.
• Work on fixing defects if any.
• Helping new team members.
Environment: Sterling OMS - Packaged application (Version -9.3), Java, Weblogic Server, Oracle,
XML.
Team Size : 9
Jan 2014 – Mar 2015, Application developer IBM India Pvt. Ltd.
Bangalore, India
Project 4 : Name : HBC
Client : Lord & Taylor/Hudson’s Bay Company
Start Date : 06JAN2014
End date : 31MAR2015
Role : Application Developer
Project Description:
Hudson Bay Company (HBC) is the parent company for several businesses including The Bay, Lord &
Taylor (L&T), and Home Outfitters, and which we will be supporting: The Bay is the flagship department
store within the Hudson's Bay Company. The Bay is a full-line department store chain focused on high
fashion merchandise in apparel, accessories and soft home categories. The Bay offers quality
merchandise at mid-to- upper price points accompanied by traditional department store services.
Founded in 1826, Lord & Taylor is Hudson Bay Company US specialty department store that has built a
3

4. reputation for attentive customer service and high-quality merchandise focused on apparel and
accessories. As America's oldest department store Lord & Taylor has been offering designer fashions
to Manhattan's most distinguished and discerning shoppers for nearly two centuries. Lord & Taylor
operates 48 full-line stores in ten states and the District of Columbia, three Lord & Taylor outlet stores.
Project Responsibilities
• I have taken responsibilities and worked as an Application developer in HBC project, where I
involved myself in different critical incidents and issue resolution.
• Helped and guided peer members whenever required.
• Work with users to explain about functionalities and provide solution in case of any issue.
• Communicated directly with the onsite co-ordinators and team members whenever faced
any issue while working on incidents.
• Perform configurations based on the requirements and approved design.
• With the high number of issues and many other adhoc tasks, I managed and balanced these
by setting a priority for each item of work. I have also worked on weekends as and when
required by the project and the client.
• Status reporting to the onsite project management and end clients.
• Preparing complete documentation for task assigned.
• Maintaining daily reports for the project.
Environment: Sterling OMS - Packaged application (Version -9.3), Java, Weblogic Server, Oracle,
XML , Omnitracker- incident tracker.
Team Size : 4
Training:
 Sterling Commerce at IBM India
 Java at IBM India
Certification – WiMC(Wireless and Mobile Computing)Cdac Bangalore
References: Available upon request
4