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We help to
develop
business
in the USA,
Great Britain,
India, China,
Germany,
France, Japan
and Brazil
Companies
You Will Visit:
Google, Facebook, Twitter, Zappos, Wal‑Mart, Cisco,
ORACLE, Symantec, SAS, EMC, BgmRodotec, Netsolutions,
Visagio, Tesco, ASDA, Morrisons, Sainsbury, Spar, Whole
Foods Market, Aldi, Docomo, Metro, Rewe, Casino, Toyota,
Honda and others
Visits to the
companies
one has a lot
to learn from!
Innovative
business
development
format
Innovative
business
development
format
Participation in management
tours is a unique opportunity to
find out the real reason behind
success. Understanding the origins
of success comes from monitoring,
analysis, and communication
with top managers wholay the
foundations for a company’s future.
Innovation, technology, working
principles, and the people – these
are four main elements we are
focusing on when drawing up the
tour program.
Corporate Tours
•	 The tour program is based entirely on the customer’s
requirements and the company’s key strategic development
objectives.
•	 The program is approved by the client company.
•	 There is an option of integrating internal management and
innovation sessions into the program. If such an option is
taken, FastForward invites a facilitator, a representative of
a top business-school, or a business guru to hold internal
sessions in between visits to companies.
•	 Number of participants: 15-20 representatives of one company.
Open Tours
•	 The tour program is based on an in-depth study of the
achievements and strengths of the successful companies
included in the program.
•	 FastForward selects case meetings and visits to operation
facilities and offers them to potential participants.
•	 The number of participants: 15-20 representatives of different
companies.
Dmitriy Bondar
FastForward founder
Tour Types
2
•	 Top managers have read all the business bestsellers
long ago. Now, managers want to gain practical
knowledge, and in order to do that they have tolisten,
watch, touch, and understand things first hand.
•	 Traditional business education can offer merely an
overall view of business. It is only a practical study
of successful business that can yield a real hands-on
expertise straight from the source.
•	 Management tour is an ideal way to observe
a potential partner’s work and to see which
innovations are worthy of attention and which are
a waste of time and effort.
•	 This is the best way to motivate and develop your
company’s talents, to strengthenloyalty, and to mould
an innovative way of thinking.
•	 Each visit sparkles innovative breakthrough
ideas which will help your company work out
a development strategy for the next few years.
Management
Tour
Concept
Management Tour
to Silicon Valley
California, USA.
The New Information Era:
How to Meet the IT Challenge.
Visit to the World’s Best IT Companies in Silicon Valley.
High-tech industry leaders know like no other how to meet the challenges of the fast-moving
digital age. After all, they are the architects of the future! Innovation, breakthrough ideas and
technology, hiring the best professionals and ways to keep them – these are the key success
factors you will study during the tour.
•	 You willlearn about technological
innovations that will be available
to your competitors only in a few
years.
•	 You will be greatly inspired by
innovative ideas for business
development and discover how
these ideas work in practice.
•	 You will be able to adopt thelatest
cutting-edge achievements of the
Silicon Valley pioneers.
•	 You will gain a hands-on
experience of the innovative
approaches to management in
the areas of technology, company
management, and employee
development and retention.
•	 You will meet the unique
community of the Silicon Valley
entrepreneurs, the men of
ideas which can earn millions
tomorrow.
•	 You will establishlong-term
relationships with the innovative
companies’ managers and
subsequently greatly benefit
from these priceless personal
relationships.
According to Fortune, the most fast-growing companies are Intel, Amazon, and Google.
According to BusinessWeek, the most innovative companies are Twitter, Facebook, and Google.
According to Fortune, the recognized leaders in their field are Amazon, eBay, and Oracle.
It’s one of the most innovative IT
corporations in the world. Established in
1998, the company owns the world’s most
popular search engine (in September
2010, Google underwent an interface
reform, and as a result it has become
the first system displaying search
results while the query is being typed).
It has also many other services on the
internet, special services for contextual
advertising, email, scanned books
viewing, etc. Besides, it owns thelargest
video portal YouTube.
It’s the world’s biggest social network,
founded in 2004 by Mark Zuckerberg.
It unites more than 750 million users
worldwide. In March 2010, Facebook
had for the first time surpassed Google
in traffic transmitted to such portals
as Yahoo! and MSN. Thus, users started
visiting more pages recommended
by their friends, and not as a result
of independent search. Thanks to his
site, Mark Zuckerberg has become the
youngest billionaire in the world at the
age of 23.
Intel is the world leader in innovations
and computer processor development
and production. It’s the largest
producer of microprocessors in
the world occupying 70% of the
respective market. The main buyers
of the company's products are the PC
manufacturers Dell, Hewlett-Packard,
and Apple. Intel made a significant
contribution to the development
of computer technologies, and the
company still remains the leading
innovator in this area.
Since its creation in 2006 by Jack
Dorsey, Twitter has gained popularity
worldwide. Twitter is the fastest
growing site. Every month it is growing
at 1382% with the number of unique
visitors having increased from 475,000
in February 2008 to 7 million in
February 2009. As on January 1 2011,
the service has more than 200 million
users.
Just a Few Companies You Will Visit
What Do We Offer?
5
US Best Retail
Management Tour
Philadelphia, USA.
Battle for the Consumer. Face-to-Consumer.
Strategies. Experience. Innovations.
Wal-Mart is a global retailleader. It’s
a commercial business empire with
annual sales of $351 billion. The
company is the master of costs reduc-
tion at every stage of the retail chain
operation.
This company is aleading pharmaceuti-
cal store chain operating in 49 U.S.
states. Since 1901, it has strongly
consolidated itsleading position in
this segment.
When Americans want to build some-
thing, they go to Home Depot. When
they want to buy furniture or some
other household items, they go back to
the stores of this chain.
It’s thelargest non-food supermar-
ket chain in the US with $60 billion
income. This fast-growth company
has developed a complete set of retail
tools.
Supermarkets Discounters: Wal-Mart, Target. Hypermarkets. Food networks: Costco, Wegman’s, Whole Foods.
Specialized retail chains: Home Depot, Lowe’s, Walgreens. Private commercial networks, trade cooperative
networks, women’s clothing and lingerie and much more.
Retail leaders’
practical
experience
The tour will focus on the practical
aspects of operations exemplified by
the various types of American retail
companies. The main emphasis will
be put on their market positioning
strategies, operating activities
organization, the know-how
employed by various retail chains to
attract customers, and technologies
which facilitate fast and efficient
operations.
New business contacts
in the local business
environment
About 100 professionals from
Ukraine and Russia took part in four
management tours, conducted by
FastForward. 90% of the participants
were business owners or chief
executives at companies with a
turnover of $5 million to $500 million.
Approximately 20% of the participants
took the tour two or more times.
Personal contacts
with the US retail
management
In business, relationships are more
important than anywhere else! A visit
to the 10 major retailleaders in the
US will give you a unique opportunity
to make valuable contacts for many
years to come. It is also a great
opportunity to show your products to
future partners or make arrangements
to represent American companies in
Ukraine or Russia.
Innovative
ideas
in practice
Innovations do not appear out of thin
air, they are a product of thought and
experience. This is especially the case
in retail business where every idea has
to go through a process of trial and
error before the best possible strategy
can be found. There’s no need to
reinvent the wheel. You can introduce
the ideas you’velearned into your own
business!
Benefits
7
Tour formats
There are 3 available tour formats: Food Retail, Non-Food, and Pharmaceuticals.
The program of the open management tours is 50% complete. That means you
always have an opportunity to add meetings of interest to the program!
Just a Few Companies You Will Visit
Day 1
Arrival. Start of
the business visit.
Dinner with the
representatives of
ERAI Germany.
Day 2
Meeting with the
representatives of
the REWE supermar-
ket management.
Discussion of the
key development
trends and visits to
the Penny Markt and
ALDI supermarkets.
Day 3
Business visit to the
METRO supermarket.
Visit to the Alnatura
organic food store.
Porsche Museum.
Day 4
Meeting with the
LIDL supermarket
management.
Working visit to the
Organics food store
and FEGRO/SELGROS
supermarket.
Day 5
Meeting with the
project manager
at ERAI LYON.
Business visits to
the Carrefour, Casino
Shopping, and La Vie
Claire stores.
Day 6
Visit to the LIDL re-
tail chain (compari-
son of development
strategies in Ger-
many and France),
Easydis (Casino).
Day 7
Cultural program.
A guided tour of
Lyon.
It is one of thelargest interna-
tional trade companies in the
world with more than 2,200
stores in 32 countries of Europe,
Africa, and Asia. The company
employs about 280,000 people
of 180 different nationalities.
The cash-and-carry concept
is based around self-service
and bulk buying. METRO Cash
& Carry serves to registered
customers only.
The concern REWE Group was
founded in 1927 in Cologne
(Germany). Today, it is one of
theleading food retailers in
the EU. In Central and Eastern
Europe as well as in Italy, the
group operates the BILLA retail
chain. REWE develops specific
strategies for these regions
adapting them to conditions
found in different countries.
Lidl is a German global discount
supermarket chain, based in
Neckarsulm, Baden-Württem-
berg, Germany, that operates
over 10,000 stores across Eu-
rope. It belongs to the holding
company Schwarz Gruppe, which
also owns the store chains
Handelshof and hypermarket
Kaufland. Lidl is the chief com-
petitor of the similar German
discount chain Aldi.
Carrefour is a French
multinational retailer. It is
one of thelargest hypermarket
chains in the world, the second
largest retail group in the world
after Wal-Mart. It has 15,130
stores in Europe, Argentina,
Brazil, Asia, and North Africa.
The number of employees is over
400,000.
Casino Groupe is one of the
leading food retailers in Europe.
The basis of its development
is the ability to anticipate
and support new trends in
consumer behavior. Different
store formats, its own brands,
andlong-term commitment to
corporate responsibility have
made Casino a unique player on
the retail market.
A few companies you will visit
Europe’s Best Retail
Management Tour
Germany (Stuttgart), France (Lyon, Saint-Etienne, Valence).
Retail development in Europe. How does innovative retail work?
Tour schedule
9
In order to receive the full program, contact the FASTFORWARD manager.
Day 1
Introduction to
the Brazilian and
international IT
industry. Brazilian
IT market trends.
Visit to the SAS and
BgmRodotec offices.
Day 2
Visits to GIGAM
SOFTWARE, ORACLE and
Netsolutions. Meetings
with the companies’
top managers and IT
department managers.
Day 3
Visits to Visagio, CI&T
and Cisco. Discovering
the new strategic and
technological solutions.
Presentations and discus-
sions with the companies’
leading IT experts.
Day 4
Visits to Symantec and
Globant.
Day 5
Visits to EMC and
Google. Discussing the
companies’ operational
framework and the best
development options.
Day 6
Cultural program.
A guided tour of Sao
Paolo’s historic and
business centers. Visit
to the Ibirapuera Park.
Founded in 1967, SAS is the one of the
world’slargest private IT companies.
A major business analytics software
developer, it has a market share of
more than 36%. The company offers
programming solutions and services
which facilitate the decision-making
process. SAS products help its customers
gather, store, operate and analyze
corporate data. Among the company’s
clients, 90 were named in the FORTUNE
Global 500list of 2013.
BgmRodotec is aleading corporate
software developer in Brazil. The
company has been providing software
and business management solutions
for more than 30 years. BgmRodotec
products arelargely used by clients in
Latin American countries. The company
develops software for the transportation
sector and provides its customers with
technical support. BgmRodotec employs
about 250 members of staff. Today, the
company provides products and services
to two thousand corporate clients.
CIGAM is a major Brazilian private
company specializing in corporate
programming solutions. It employs more
than 700 members of staff and provides
services to over three and half thousand
regular clients. CIGAM SOFTWARE
is aleading business management
software developer. Its products include
integrated solutions for ERP, CRM, HR,
Mobile, and BI. According to recent
polls, 80% of the CIGAM customers are
satisfied with the company’s products.
ORACLE is one of the world’sleading
corporate software developers and
thelargest supplier of server equip-
ment. Founded in 1977, the American
multinational corporation has since
then opened offices in more than 145
countries. The company specializes in
building designated business applica-
tions, database management systems,
enterprise software and middleware
products. Among its notable products
are Oracle Fusion Middleware, Oracle
Beehive, and Oracle E-Business Suite.
A few companies you will visit
Management Tour to the Best
Brazilian IT Companies
San Paulo, Brazil. Business strategy development,
innovation, and cutting-edge technology implementation.
Tour schedule
11
Google, Cisco, ORACLE, Symantec, SAS, EMC, BgmRodotec, CIGAM SOFTWARE, Netsolutions, Visagio, Globant, CI&T.
In order to receive the full program, contact the FASTFORWARD manager.
Day 1
Visits to the Tesco Extra
Store, Tesco Head Office,
Wembley, and Asda
Superstore.
Day 2
Meeting with the
executives at Morrisons.
Visits to Waitrose Store
and Sainsbury.
Day 3
Visits to Spar, McColl’s,
and the Harrods
department store.
Day 4
Visits to the Whole
Foods Market, Costcutter,
and Londis.
Day 5
Visits to Aldi, Poundland
Store, and Waitrose Head
Office.
Day 6
Cultural Program.
Transportation from
London to Canterbury.
Visit to the White Cliffs
of Dover.
Tesco is a British multinational grocery
and general merchandise retailer head-
quartered in Cheshunt, Hertfordshire,
England, United Kingdom. After Walmart,
it is the second-largest retailer in the
world measured by profits and second-
largest retailer in the world measured by
revenues. It has stores in 12 countries
across Asia, Europe and North America
and is the grocery marketleader in the
UK (where it has a market share of
around 30%), Malaysia, the Republic of
Ireland, and Thailand. Tesco operates
2,700 grocery and general merchandise
shopping centers.
Asda is a British supermarket chain
which retails food, clothing, general
merchandise, toys and financial services.
It also has a mobile phone network
(via the EE network as of 25 November
2013), Asda Mobile. Its head office is at
Asda House in Leeds, West Yorkshire. In
1999, Asda became a subsidiary of the
American retail company Walmart and
today is the UK’s secondlargest retail
chain after Tesco. Asda is Walmart’s
largest overseas subsidiary generating
almost half of the profit from overseas
operations. The company employs over
150,000 people.
Morrisons is the fourthlargest chain of
supermarkets in the United Kingdom,
headquartered in Bradford, West
Yorkshire, England. The company’slegal
name is Wm Morrison Supermarkets plc.
Morrisons’ market share as of August
2013 was 11.3%, making it the smallest
of the «Big Four» supermarkets, behind
Tesco (30.1%), Sainsbury’s (16.6%) and
Asda (16.4%), but ahead of the fifth
place Co-operative Group, which had
a share of 4.4%. Today, the company
operates over 569 stores across Great
Britain. In 2013, Morrisons’s revenue
exceeded 17 billion pound sterling.
Aldi is a German chain of discount stores
(with a trade margin of about 12%). It
saves on shopping space, equipment,
and personnel. However, it maintains
a consistentlevel of service, product
quality, and product range. Notably,
there are no display windows in the
stores, and the assortment of goods
is smaller. The average store area is
1000-1500 m2, and the product range is
limited to 700-800 items more than 80%
of which are under Aldi’s own brand.
Three to four people work in each store.
In 2011, the Company had 1,150 stores
in the US.
A few companies you will visit
A Business Tour of Britain’s
Best Retail Networks
London, Great Britain. Discovering Retail in Great Britain:
How Do British Retail Companies Operate?
13
Tesco, ASDA, Morrisons, Waitrose, Sainsbury, Spar, McColl’s, Harrods, Whole Foods Market, Aldi and others.
Tour schedule
Innovative recruitment and
motivation approaches have
enabled the company to create
one of the most prominent
corporate cultures in the world.
Here are some of the most
interesting examples of the
company’s principles: «If people
make no mistakes, they take no
risks,» «Hiring people who are
enthusiastic about customer
service», «Collect and tell the
stories of WOW-effect».
It’s a professional social
network which has become
an Internet business
communication hub for
people of various professional
backgrounds hailing from
different time zones. It’s also
an effective tool for recruiting
and establishing business
contacts.
Stanford University Graduate
School of Business has
repeatedly acted as a
consultant on HR policies for
many companies in Silicon
Valley. The University itself
is a source of manpower,
implementing a number of
unusual projects to effectively
select staff in cooperation with
employers.
Google is the Highest Rated Best
Employer in 2012 according to
FORTUNE (100 Best Companies
to Work for). In 2011, Google
hired 8,000 new employees at
variouslevels. Special attention
is given to the adaptation of new
managers and staff training.
Google employees take courses
as part of the GoogleEDU
program which started in 2009.
It’s a training program designed
to formalize processes related to
staff training and development.
It is the most attractive
technology company in the
world. This social network
is ranked third in the fourth
annual ranking of the best
employers drawn by the
Glassdoor website. Facebook
puts alot of effort into creating
excellent working conditions
which make it easy tolure
skilled professionals from
competitors.
Google, Facebook, Zappos, Twitter, LinkedIn, Intuit, Well’s Fargo, SalesForce, Inside Veiw, Stanford University and others.
You will visit
Tour schedule
Day 1
Silicon Valley.
Overview, or how it
works. Key tasks in HR
management, Stanford
day.
Day 2
Human resources
management during the
company’s brisk growth.
Corporate culture. HR
analytics. Services for
HR-departments.
Day 3
Best practices in
executive search, issues
of building a culture
of the self-learning
organization and others.
Day 4
Well-functioning HR-
system facing the new
challenges. Programs
of staff recruitment,
development and
motivation.
Day 5
Transfer to Las Vegas.
Visit to Zappos.
Day 6
Cultural program.
A tour of the Grand
Canyon.
It`s all about people.
HR Management Tour
USA (Silicon valley).
New Challenges in HR Management.
In order to receive the full program,
contact the FASTFORWARD manager.
15
17
Management Tour
of the US Banking Sector
USA (New York).The best U.S. banks. Strategies. Experience. Innovations.
It’s one of the largest banks
in the world. It has 6,000
banking centers around the
world and 300,000 employees.
Bank of America provides
services for 58 million
customers. It holds the
leading position in online
banking with 30 million
active customers.
It’s the fourthlargest U.S.
bank which is ranked among
the top 10 most valuable
brands in the world.
According to Forbes, it is one
of the 20largest companies
in the world. According to
FORTUNE magazine, the
company is the 23rdlargest in
the world by profit. It serves
70 million customers and
employs 275,000 people along
with the bank Wachovia.
It’s one of thelargest banks
in the U.S. West Coast.
The bank is among the top
25 companies in the U.S.
according to Great Place to
Work ranking where it is the
only bank nominee.
Founded in 1891, Sun Trust
Bank is one of the oldest
banks in the United States. It
has 1,800 branches and 28,000
employees. It also owns 10%
of the Coca-Cola shares.
In the Fortune 500 ranking,
the bank holds the145th
place. It started operating as
a mono-product bank. Now, it
has a poly-product portfolio
and employs 28,000 people.
The bank is regarded as one
of the best small business
moneylenders in the U.S.
Bank of America, Wells Fargo Bank, Sun Trust Bank, Key Bank, UmpquaBank, Capital One Bank and others.
You will visit
Tour schedule
Day 1
Overview of the U.S.
banking sector and
its main development
trends with Columbia
Business School
professors. Visit to Bank
of America, Citi Bank.
Day 2
Visit to UMPQA Bank,
Key Bank. Networking
dinner with NY
Stern and Columbia
representatives.
Day 3
Meeting with American
Express representatives,
visit to Federal Reserve
Bank of New York,
Scotiabank.
Day 4
Visit to NYSE Euronext,
Bank of New York
Mellon.
Day 5
Visit to Deutsche Bank,
Capital One Bank,
summing up with
Columbia Business
School professors.
Day 6
Cultural program. A tour
of New York.
In order to receive the full program, contact the FASTFORWARD manager.
Management Tour
of the Leading Industrial
Companies of Japan
Japan (Tokyo, Nagoya, Kyoto, Beijing).
The Samurai of Japanese Thrift: Manufacturing and Service
Optimization. The Lean Manufacturing Principle and Kaizen
18
It is probably one of the most frequently mentioned and
famous companies in the world. A vast number of books
have been written about Toyota. And Toyota Production
System has become one of the best examples of how
to build a highly efficient production. Continually
investing time and money in the development of ever
more advanced ways of production improvement, the
company turns out products that are gaining much
interest in the world.
It is one of the absoluteleaders in Japanese auto
engineering. The company’s efficiency, the innovative
car design, conceptual development – all these have
helped the company to maintain itsleading position for
more than 50 years. The company is the winner of every
conceivable award for efficiency and pioneer developer
of hybrid and electric engines and the human-like
robots (ASIMO). The company’s development and
production is notlimited to the automotive industry.
The company is one of the Japanese efficiencyleaders,
a worthy representative of the «top three» Japanese
automobile companies. The company holds aleading posi-
tion thanks to both its product quality and innovative
technologies in various segments. The company manages
such brands as «Infiniti» and «Renault». During thelast
exhibition at Tokyo Motor Show 2007, the company intro-
duced new conceptual developments related to electric
cars and hybrid engines of the new generation.
Day 1
Introductory lecture «Toyota
Production System (TPS) Japan».
Day 2
Kanban management. Just in
time and Jidoka systems. Visit to
Toyota car factory with an expert
on Toyota Production System.
Day 3
One-day training at Toyota Dojo
special training house (Toyota
House).
Day 4
Inventory Management. Factory
Tour of Honda factory with
a consultant.
Day 5
Visit to Omron Taiyo factory.
Day 6
Visit to Toyota Center L/F with
a sensei. Finallesson. The TPS
Experience in other countries and
industries.
Day 7
Tour of Nikko.
Tour schedule
You will visit
In order to
receive the full
program, contact
the FASTFORWARD
manager.
China mobile is the largest
Chinese telecommunica-
tions company in the
world by the number of
subscribers wich amounts
to 500 million! In 2010,
the company’s revenue
was 36 billion.
Domoco is Japan’s
largest mobile operator.
As of 2010, the number
of subscribers exceeded
56 million people. It
is the first operator
tolaunch mobile
communication of the
third generation (3G).
KDDI is a Japanese
telecom company and
mobile operator. It was
established in 2000
through the merger of
DDI Corp., KDD Corp., And
IDO Corp. The company
provides its innovative
services in 26 countries.
Felica Networks is
a Japanese company
which develops smart
cards e-money and
contactless payment
systems. The company’s
general partner is Sony.
Soft Bank is a Japanese
telecommunications
and media corporation
specializing in the
Internet access
providing, analog and
cellular mobile telephony,
marketing and finance.
It’s the secondlargest
mobile operator in Japan
after NTT DoCoMo.
BitWallet develops
e-money systems. The
company offers the
Edy system that uses
an integrated card for
data transmission. Edy
is accepted in retail
stores as well as on the
Internet.
19
Mobile Tour
to Japan
Japan, China (Tokyo, Nagoya, Kyoto, Beijing)
Mobile Technologies of the Future.
Experience of Japanese
and Chinese Mobile Operators.
Just a Few Companies You Will Visit
Managers are in progress with FastForward
Tour to the Innovative
Companies of India
This is the Indian representative
of one of the most innovative
IT corporations in the world.
Founded in 1998, Google
owns the most popular search
engine in the world and a
lot of other services on the
Internet. Google’s breakthrough
technology and continuous
innovation serve the company’s
mission of «organizing the
world’s information and making
it universally accessible and
useful».
Infosys is a major IT company
headquartered in India,
Bangalore. It develops complex
software for e-commerce
and telecommunications
companies. Founded in 1981,
by 2008 it has grown into an
international organization with
more than 100 000 employees,
with an annual turnover of
4.1 billion U.S. dollars.
This is the Indian
representative of the famous
IT company, which today is
thelargest manufacturer
of electronic devices and
computer components from
chipsets and mircochips to
processors on a global scale.
Practically since its foundation
in 1968, the company has been
a marketleader.
Thelargest Indian IT company
that generates 30% of India’s
IT export and the first of the IT
companies in India, which has
reached $10 billion in annual
profit. Tata has operations in
more than 80 countries across
six continents. It is in the top
20 of the Indian Fortune 500.
Wipro is the secondlargest
Indian IT and consulting
company by turnover that
specializes in outsourcing of
IT products and services. The
company has over 130,000
employees and a worldwide
presence with global centers
across 54 countries. It operates
in four segments: IT products
and services, consumer goods
andlighting, healthcare and
engineering infrastructure.
20
Management Tour to the Most
Innovative Companies of China
Lenovo is the first Chi-
nese company to acquire
personal computer busi-
ness from the computer
manufacturing giant
IBM. In 2011, the com-
pany acquired Medion,
which holds aleading
position on the German
market (thelargest PC
market in Europe).
Having started its
development as alocal
search engine, Baidu
now provides its users
with a full range of
services including video,
music, maps and much
more. It’s the only
Chinese brand found in
the TOP 100 of the most
influential brands in the
world. It’s also among
the top 5 most competi-
tive Chinese companies
on the global market.
Haier is the only Chinese
brand listed in the
TOP 100 of the most
influential brands in
the world. It’s among
the top five most
competitive Chinese
companies on the global
market.
This is the first IT
company established by
the Tsinghua University
in 1988. Currently, the
company specializes in
information technology
and communications.
Unisplendor Corporation
is the winner of the
National Technology
Invention Award and
the Best Brand Name in
Beijing.
It’s one of thelargest
and fastest growing
car manufacturers of
the world. The tour
participants will visit
the Hyundai Motors
representative office as
well as the production
and R&D center.
It’s the first andlargest
technology park and
IT incubator in Beijing
based at the University
of Beijing.
21
High Tech
Software Park
22
FastForward™ is the first company
in Europe to offer an innovative format
of business and leadership development,
namely the practical management
tours to the best companies in the
world. We professionally organize open
and corporate tours with the purpose
of gaining experience, knowledge and
valuable business contacts.
Feedback
Sergey Maglyui, Incom Corporation:
«During this visit, which was really unconventional for traditional
Ukrainian business, my colleagues and Ilearned alot thanks to
Western businessleaders sharing their experience in IT business
management. I am sure this new knowledge will prove useful in the
future».
Ernst & Young Company:
«It’s worth mentioning that the management tour proved useful
for all the participants. We had a chance to see the inside of
Silicon Valley’s top companies andlearn much about their business
management plans. We were very interested in said companies’
anticipations concerning the development of hi-tech industry and
the so-called “new” information economy».
I-FREE Company:
«The meetings with the Japanese telecommunication companies’
representatives were especially useful, interesting and productive.
They allowed us tolearn business models and new technologies
presen on the Japanese market. The business tour was eventful and
gave us alot of ideas which will be helpful in developing the exist-
ing approaches to our business and implementing new projects».
Oleg Borisevich, Belprime:
«Imagine that you open a new world to many people .
You know, there is an anecdote about an aborigine who has never
seen civilization. Helived on the river bank and spent his time
fishing. Once, he was brought to the modern New York. After
2 weeks in New York, he was asked what had impressed him the
most. The aborigine didn’t mention skyscrapers, or the subway, or
transport. He answered that «most of all he was impressed by the
big and good boats: it must be great to go fishing in such a boat».
What I’m trying to say is that it’s very difficult go beyond the
limits of your world. Your brain simply doesn’t notice and ignores
something you have never experienced before. In the modern
age of globalization and the Internet, it is such trips that widely
expand the borders of one’s understanding of work, business, and
life. Apart from the planned meetings of the tour program, the
communication with people who participate in this tour is also very
important. Such communication islike “bringing the aborigine to
New York», since everyone has his or her own approaches, perks,
contacts, ways to crack the problems, etc.»
23
The most popular tours:
US Best Retail Management Tour
Мanagement Tour to Silicon Valley
The unique visits:
E-money, EGovernment, Japan Management Tour,
Management Tour to Industrial Companies of Japan,
Mobile Management Tour,
Logistics Management Tour.
More information:
http://www.fforward.biz
More recommendations:
http://www.fforward.biz/visits/1/
Ask the participants to get more information
about the tour.
More than 25
successful visits
You can ask the FastForward manager for the
participants` recommendations. We will introduce you!
Svetlana Lototskaya, Vice Chairman
of Finance and Credit bank:
«During the tour, all participants visited theleading American
commercial banks, such as Citi, Commerzbank, Chase, and others.
Thanks to the excellent organization and the high-quality program,
the participants were able to exchange experience and gain new
knowledge of the United States banking market. We hope that our
business will grow in the wake of this visit.
We spent a very inspiring and productive week in communication
with with the representatives of the American banking sector».
Lakmin LLC:
«Within a week, we had an opportunity to get acquainted with
the American food industry development and visit the shopping
floor spaces of thelargest retail industry representatives.
We wouldlike to make a special mention of the visit to Saint
Joseph’s University, since it is an advanced American university
specializing in retail processes studies. We are sure that this trip
will result in the development of our business and application of
new technologies».
IntellectServiceConsulting:
«We wouldlike to express our gratitude to the tour organizers, the
Fast Forward Company. Thanks to this tour we had an opportunity
to get acquainted with the work and ideas of the advanced IT
companies. First of all, the tour has a practical value, and it offers
an opportunity for personal development. We do recommend Fast
Forward as a reliable partner».
Grigoriy Galitskikh, Managing Partner
at National Savings Bank JSC:
«Thanks to Fast Forward, I had an opportunity tolearn the mo-
tivation and HR secrets which were previously unknown to our
domestic companies. Visits to such companies as SAP, SalesForse,
Google, Zappos, StarBucks and others offer an invaluable advan-
tage. The tour organization was at the highestlevel. I would also
like to make a special mention of the interesting cultural program
of the tour».
24
Corporate
Tours
Success
25
Tour format:
The tour program is based entirely on the customer’s requirements and the
company’s key strategic development objectives. The program is approved by the
client company. The program is put together using an in-depth study of successful
companies and their achievements. There is an option of including alecture on
management into the program. Suchlecture will be given by a representative of one
of the top business schools invited by FastForward.
Number of participants:
15 – 20 representatives of one company.
Focus areas:
Pharmaceuticals Logistics Agricultural sector Marketing
and other areas represented in the open tours.
Examples of the successful tours:
April 14 – 18, 2014
Izbenka (VkusWill). A Business Tour of Britain’s Best Retail Networks.
January 26 – 31, 2014.
Life Financial group, Management Tour of the US Banking Sector.
February 03 – 10, 2013.
SI group. US Retail Tour.
Management tours in news media
26
You will get a great media coverage
in the leading press and blogs.
Terms of participation
and registration
Open management tours are intended for
groups of up to 30 participants. We invite
the top managers of the leading comanies.
The FastForward Management Tour are for
those who are:
•	 Shaping the business development
strategy for the next few years,
•	 Determining the company’s investment
priorities
•	 Examining new business opportunities
•	 Company owners and CEOs
•	 Strategy specialists, chief development
officers
•	 Businessleaders wishing to gain long-
term business contacts
The price is all-inclusive.
The price includes: full business program, transportation
within the country, three meals a day, visa, full translation
during the meetings, insurance, eventful cultural program,
a set of information materials, prompt response to any
questions and complete personal assistance.
Full translation during the meetings!
During the tour, you are accompanied by the FastForward
representatives who provide high quality service and
guarantee that the tour schedule is in accordance with the
program described in the brochure.
27
Register now
Kiev
+380 44 221-41-10
Bohdana Khmelnitskogo St.,
32, office
Moscow
+7 499 705-10-79
Arhangelsky Pereulok, 7,
building 1, office 5
Online
visits@fforward.biz
www.fforward.biz/register
Maria Khrzanovskaya
Customer service manager
e-mail: m.hrz@fforward.biz
Skype: mashka-29
Alessia Glushchuk
Chief Executive
e-mail: gl@fforward.biz
Skype: alessia_glushchuk
Alessia Glushchuk,
Chief Executive at FASTFORWARD
www.fforward.biz
visits@fforward.biz
We are opened to a partnership.
Partners
Kiev
+38 044 221-41-10
Bohdana Khmelnitskogo St., 32,
office
Moscow
+7 499 705-10-79
Arhangelsky Pereulok, 7,
building 1, office 5

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All tour broshure_2015_eng

  • 1. We help to develop business in the USA, Great Britain, India, China, Germany, France, Japan and Brazil Companies You Will Visit: Google, Facebook, Twitter, Zappos, Wal‑Mart, Cisco, ORACLE, Symantec, SAS, EMC, BgmRodotec, Netsolutions, Visagio, Tesco, ASDA, Morrisons, Sainsbury, Spar, Whole Foods Market, Aldi, Docomo, Metro, Rewe, Casino, Toyota, Honda and others Visits to the companies one has a lot to learn from! Innovative business development format
  • 2. Innovative business development format Participation in management tours is a unique opportunity to find out the real reason behind success. Understanding the origins of success comes from monitoring, analysis, and communication with top managers wholay the foundations for a company’s future. Innovation, technology, working principles, and the people – these are four main elements we are focusing on when drawing up the tour program. Corporate Tours • The tour program is based entirely on the customer’s requirements and the company’s key strategic development objectives. • The program is approved by the client company. • There is an option of integrating internal management and innovation sessions into the program. If such an option is taken, FastForward invites a facilitator, a representative of a top business-school, or a business guru to hold internal sessions in between visits to companies. • Number of participants: 15-20 representatives of one company. Open Tours • The tour program is based on an in-depth study of the achievements and strengths of the successful companies included in the program. • FastForward selects case meetings and visits to operation facilities and offers them to potential participants. • The number of participants: 15-20 representatives of different companies. Dmitriy Bondar FastForward founder Tour Types 2
  • 3. • Top managers have read all the business bestsellers long ago. Now, managers want to gain practical knowledge, and in order to do that they have tolisten, watch, touch, and understand things first hand. • Traditional business education can offer merely an overall view of business. It is only a practical study of successful business that can yield a real hands-on expertise straight from the source. • Management tour is an ideal way to observe a potential partner’s work and to see which innovations are worthy of attention and which are a waste of time and effort. • This is the best way to motivate and develop your company’s talents, to strengthenloyalty, and to mould an innovative way of thinking. • Each visit sparkles innovative breakthrough ideas which will help your company work out a development strategy for the next few years. Management Tour Concept
  • 4. Management Tour to Silicon Valley California, USA. The New Information Era: How to Meet the IT Challenge. Visit to the World’s Best IT Companies in Silicon Valley.
  • 5. High-tech industry leaders know like no other how to meet the challenges of the fast-moving digital age. After all, they are the architects of the future! Innovation, breakthrough ideas and technology, hiring the best professionals and ways to keep them – these are the key success factors you will study during the tour. • You willlearn about technological innovations that will be available to your competitors only in a few years. • You will be greatly inspired by innovative ideas for business development and discover how these ideas work in practice. • You will be able to adopt thelatest cutting-edge achievements of the Silicon Valley pioneers. • You will gain a hands-on experience of the innovative approaches to management in the areas of technology, company management, and employee development and retention. • You will meet the unique community of the Silicon Valley entrepreneurs, the men of ideas which can earn millions tomorrow. • You will establishlong-term relationships with the innovative companies’ managers and subsequently greatly benefit from these priceless personal relationships. According to Fortune, the most fast-growing companies are Intel, Amazon, and Google. According to BusinessWeek, the most innovative companies are Twitter, Facebook, and Google. According to Fortune, the recognized leaders in their field are Amazon, eBay, and Oracle. It’s one of the most innovative IT corporations in the world. Established in 1998, the company owns the world’s most popular search engine (in September 2010, Google underwent an interface reform, and as a result it has become the first system displaying search results while the query is being typed). It has also many other services on the internet, special services for contextual advertising, email, scanned books viewing, etc. Besides, it owns thelargest video portal YouTube. It’s the world’s biggest social network, founded in 2004 by Mark Zuckerberg. It unites more than 750 million users worldwide. In March 2010, Facebook had for the first time surpassed Google in traffic transmitted to such portals as Yahoo! and MSN. Thus, users started visiting more pages recommended by their friends, and not as a result of independent search. Thanks to his site, Mark Zuckerberg has become the youngest billionaire in the world at the age of 23. Intel is the world leader in innovations and computer processor development and production. It’s the largest producer of microprocessors in the world occupying 70% of the respective market. The main buyers of the company's products are the PC manufacturers Dell, Hewlett-Packard, and Apple. Intel made a significant contribution to the development of computer technologies, and the company still remains the leading innovator in this area. Since its creation in 2006 by Jack Dorsey, Twitter has gained popularity worldwide. Twitter is the fastest growing site. Every month it is growing at 1382% with the number of unique visitors having increased from 475,000 in February 2008 to 7 million in February 2009. As on January 1 2011, the service has more than 200 million users. Just a Few Companies You Will Visit What Do We Offer? 5
  • 6. US Best Retail Management Tour Philadelphia, USA. Battle for the Consumer. Face-to-Consumer. Strategies. Experience. Innovations.
  • 7. Wal-Mart is a global retailleader. It’s a commercial business empire with annual sales of $351 billion. The company is the master of costs reduc- tion at every stage of the retail chain operation. This company is aleading pharmaceuti- cal store chain operating in 49 U.S. states. Since 1901, it has strongly consolidated itsleading position in this segment. When Americans want to build some- thing, they go to Home Depot. When they want to buy furniture or some other household items, they go back to the stores of this chain. It’s thelargest non-food supermar- ket chain in the US with $60 billion income. This fast-growth company has developed a complete set of retail tools. Supermarkets Discounters: Wal-Mart, Target. Hypermarkets. Food networks: Costco, Wegman’s, Whole Foods. Specialized retail chains: Home Depot, Lowe’s, Walgreens. Private commercial networks, trade cooperative networks, women’s clothing and lingerie and much more. Retail leaders’ practical experience The tour will focus on the practical aspects of operations exemplified by the various types of American retail companies. The main emphasis will be put on their market positioning strategies, operating activities organization, the know-how employed by various retail chains to attract customers, and technologies which facilitate fast and efficient operations. New business contacts in the local business environment About 100 professionals from Ukraine and Russia took part in four management tours, conducted by FastForward. 90% of the participants were business owners or chief executives at companies with a turnover of $5 million to $500 million. Approximately 20% of the participants took the tour two or more times. Personal contacts with the US retail management In business, relationships are more important than anywhere else! A visit to the 10 major retailleaders in the US will give you a unique opportunity to make valuable contacts for many years to come. It is also a great opportunity to show your products to future partners or make arrangements to represent American companies in Ukraine or Russia. Innovative ideas in practice Innovations do not appear out of thin air, they are a product of thought and experience. This is especially the case in retail business where every idea has to go through a process of trial and error before the best possible strategy can be found. There’s no need to reinvent the wheel. You can introduce the ideas you’velearned into your own business! Benefits 7 Tour formats There are 3 available tour formats: Food Retail, Non-Food, and Pharmaceuticals. The program of the open management tours is 50% complete. That means you always have an opportunity to add meetings of interest to the program! Just a Few Companies You Will Visit
  • 8.
  • 9. Day 1 Arrival. Start of the business visit. Dinner with the representatives of ERAI Germany. Day 2 Meeting with the representatives of the REWE supermar- ket management. Discussion of the key development trends and visits to the Penny Markt and ALDI supermarkets. Day 3 Business visit to the METRO supermarket. Visit to the Alnatura organic food store. Porsche Museum. Day 4 Meeting with the LIDL supermarket management. Working visit to the Organics food store and FEGRO/SELGROS supermarket. Day 5 Meeting with the project manager at ERAI LYON. Business visits to the Carrefour, Casino Shopping, and La Vie Claire stores. Day 6 Visit to the LIDL re- tail chain (compari- son of development strategies in Ger- many and France), Easydis (Casino). Day 7 Cultural program. A guided tour of Lyon. It is one of thelargest interna- tional trade companies in the world with more than 2,200 stores in 32 countries of Europe, Africa, and Asia. The company employs about 280,000 people of 180 different nationalities. The cash-and-carry concept is based around self-service and bulk buying. METRO Cash & Carry serves to registered customers only. The concern REWE Group was founded in 1927 in Cologne (Germany). Today, it is one of theleading food retailers in the EU. In Central and Eastern Europe as well as in Italy, the group operates the BILLA retail chain. REWE develops specific strategies for these regions adapting them to conditions found in different countries. Lidl is a German global discount supermarket chain, based in Neckarsulm, Baden-Württem- berg, Germany, that operates over 10,000 stores across Eu- rope. It belongs to the holding company Schwarz Gruppe, which also owns the store chains Handelshof and hypermarket Kaufland. Lidl is the chief com- petitor of the similar German discount chain Aldi. Carrefour is a French multinational retailer. It is one of thelargest hypermarket chains in the world, the second largest retail group in the world after Wal-Mart. It has 15,130 stores in Europe, Argentina, Brazil, Asia, and North Africa. The number of employees is over 400,000. Casino Groupe is one of the leading food retailers in Europe. The basis of its development is the ability to anticipate and support new trends in consumer behavior. Different store formats, its own brands, andlong-term commitment to corporate responsibility have made Casino a unique player on the retail market. A few companies you will visit Europe’s Best Retail Management Tour Germany (Stuttgart), France (Lyon, Saint-Etienne, Valence). Retail development in Europe. How does innovative retail work? Tour schedule 9 In order to receive the full program, contact the FASTFORWARD manager.
  • 10.
  • 11. Day 1 Introduction to the Brazilian and international IT industry. Brazilian IT market trends. Visit to the SAS and BgmRodotec offices. Day 2 Visits to GIGAM SOFTWARE, ORACLE and Netsolutions. Meetings with the companies’ top managers and IT department managers. Day 3 Visits to Visagio, CI&T and Cisco. Discovering the new strategic and technological solutions. Presentations and discus- sions with the companies’ leading IT experts. Day 4 Visits to Symantec and Globant. Day 5 Visits to EMC and Google. Discussing the companies’ operational framework and the best development options. Day 6 Cultural program. A guided tour of Sao Paolo’s historic and business centers. Visit to the Ibirapuera Park. Founded in 1967, SAS is the one of the world’slargest private IT companies. A major business analytics software developer, it has a market share of more than 36%. The company offers programming solutions and services which facilitate the decision-making process. SAS products help its customers gather, store, operate and analyze corporate data. Among the company’s clients, 90 were named in the FORTUNE Global 500list of 2013. BgmRodotec is aleading corporate software developer in Brazil. The company has been providing software and business management solutions for more than 30 years. BgmRodotec products arelargely used by clients in Latin American countries. The company develops software for the transportation sector and provides its customers with technical support. BgmRodotec employs about 250 members of staff. Today, the company provides products and services to two thousand corporate clients. CIGAM is a major Brazilian private company specializing in corporate programming solutions. It employs more than 700 members of staff and provides services to over three and half thousand regular clients. CIGAM SOFTWARE is aleading business management software developer. Its products include integrated solutions for ERP, CRM, HR, Mobile, and BI. According to recent polls, 80% of the CIGAM customers are satisfied with the company’s products. ORACLE is one of the world’sleading corporate software developers and thelargest supplier of server equip- ment. Founded in 1977, the American multinational corporation has since then opened offices in more than 145 countries. The company specializes in building designated business applica- tions, database management systems, enterprise software and middleware products. Among its notable products are Oracle Fusion Middleware, Oracle Beehive, and Oracle E-Business Suite. A few companies you will visit Management Tour to the Best Brazilian IT Companies San Paulo, Brazil. Business strategy development, innovation, and cutting-edge technology implementation. Tour schedule 11 Google, Cisco, ORACLE, Symantec, SAS, EMC, BgmRodotec, CIGAM SOFTWARE, Netsolutions, Visagio, Globant, CI&T. In order to receive the full program, contact the FASTFORWARD manager.
  • 12.
  • 13. Day 1 Visits to the Tesco Extra Store, Tesco Head Office, Wembley, and Asda Superstore. Day 2 Meeting with the executives at Morrisons. Visits to Waitrose Store and Sainsbury. Day 3 Visits to Spar, McColl’s, and the Harrods department store. Day 4 Visits to the Whole Foods Market, Costcutter, and Londis. Day 5 Visits to Aldi, Poundland Store, and Waitrose Head Office. Day 6 Cultural Program. Transportation from London to Canterbury. Visit to the White Cliffs of Dover. Tesco is a British multinational grocery and general merchandise retailer head- quartered in Cheshunt, Hertfordshire, England, United Kingdom. After Walmart, it is the second-largest retailer in the world measured by profits and second- largest retailer in the world measured by revenues. It has stores in 12 countries across Asia, Europe and North America and is the grocery marketleader in the UK (where it has a market share of around 30%), Malaysia, the Republic of Ireland, and Thailand. Tesco operates 2,700 grocery and general merchandise shopping centers. Asda is a British supermarket chain which retails food, clothing, general merchandise, toys and financial services. It also has a mobile phone network (via the EE network as of 25 November 2013), Asda Mobile. Its head office is at Asda House in Leeds, West Yorkshire. In 1999, Asda became a subsidiary of the American retail company Walmart and today is the UK’s secondlargest retail chain after Tesco. Asda is Walmart’s largest overseas subsidiary generating almost half of the profit from overseas operations. The company employs over 150,000 people. Morrisons is the fourthlargest chain of supermarkets in the United Kingdom, headquartered in Bradford, West Yorkshire, England. The company’slegal name is Wm Morrison Supermarkets plc. Morrisons’ market share as of August 2013 was 11.3%, making it the smallest of the «Big Four» supermarkets, behind Tesco (30.1%), Sainsbury’s (16.6%) and Asda (16.4%), but ahead of the fifth place Co-operative Group, which had a share of 4.4%. Today, the company operates over 569 stores across Great Britain. In 2013, Morrisons’s revenue exceeded 17 billion pound sterling. Aldi is a German chain of discount stores (with a trade margin of about 12%). It saves on shopping space, equipment, and personnel. However, it maintains a consistentlevel of service, product quality, and product range. Notably, there are no display windows in the stores, and the assortment of goods is smaller. The average store area is 1000-1500 m2, and the product range is limited to 700-800 items more than 80% of which are under Aldi’s own brand. Three to four people work in each store. In 2011, the Company had 1,150 stores in the US. A few companies you will visit A Business Tour of Britain’s Best Retail Networks London, Great Britain. Discovering Retail in Great Britain: How Do British Retail Companies Operate? 13 Tesco, ASDA, Morrisons, Waitrose, Sainsbury, Spar, McColl’s, Harrods, Whole Foods Market, Aldi and others. Tour schedule
  • 14.
  • 15. Innovative recruitment and motivation approaches have enabled the company to create one of the most prominent corporate cultures in the world. Here are some of the most interesting examples of the company’s principles: «If people make no mistakes, they take no risks,» «Hiring people who are enthusiastic about customer service», «Collect and tell the stories of WOW-effect». It’s a professional social network which has become an Internet business communication hub for people of various professional backgrounds hailing from different time zones. It’s also an effective tool for recruiting and establishing business contacts. Stanford University Graduate School of Business has repeatedly acted as a consultant on HR policies for many companies in Silicon Valley. The University itself is a source of manpower, implementing a number of unusual projects to effectively select staff in cooperation with employers. Google is the Highest Rated Best Employer in 2012 according to FORTUNE (100 Best Companies to Work for). In 2011, Google hired 8,000 new employees at variouslevels. Special attention is given to the adaptation of new managers and staff training. Google employees take courses as part of the GoogleEDU program which started in 2009. It’s a training program designed to formalize processes related to staff training and development. It is the most attractive technology company in the world. This social network is ranked third in the fourth annual ranking of the best employers drawn by the Glassdoor website. Facebook puts alot of effort into creating excellent working conditions which make it easy tolure skilled professionals from competitors. Google, Facebook, Zappos, Twitter, LinkedIn, Intuit, Well’s Fargo, SalesForce, Inside Veiw, Stanford University and others. You will visit Tour schedule Day 1 Silicon Valley. Overview, or how it works. Key tasks in HR management, Stanford day. Day 2 Human resources management during the company’s brisk growth. Corporate culture. HR analytics. Services for HR-departments. Day 3 Best practices in executive search, issues of building a culture of the self-learning organization and others. Day 4 Well-functioning HR- system facing the new challenges. Programs of staff recruitment, development and motivation. Day 5 Transfer to Las Vegas. Visit to Zappos. Day 6 Cultural program. A tour of the Grand Canyon. It`s all about people. HR Management Tour USA (Silicon valley). New Challenges in HR Management. In order to receive the full program, contact the FASTFORWARD manager. 15
  • 16.
  • 17. 17 Management Tour of the US Banking Sector USA (New York).The best U.S. banks. Strategies. Experience. Innovations. It’s one of the largest banks in the world. It has 6,000 banking centers around the world and 300,000 employees. Bank of America provides services for 58 million customers. It holds the leading position in online banking with 30 million active customers. It’s the fourthlargest U.S. bank which is ranked among the top 10 most valuable brands in the world. According to Forbes, it is one of the 20largest companies in the world. According to FORTUNE magazine, the company is the 23rdlargest in the world by profit. It serves 70 million customers and employs 275,000 people along with the bank Wachovia. It’s one of thelargest banks in the U.S. West Coast. The bank is among the top 25 companies in the U.S. according to Great Place to Work ranking where it is the only bank nominee. Founded in 1891, Sun Trust Bank is one of the oldest banks in the United States. It has 1,800 branches and 28,000 employees. It also owns 10% of the Coca-Cola shares. In the Fortune 500 ranking, the bank holds the145th place. It started operating as a mono-product bank. Now, it has a poly-product portfolio and employs 28,000 people. The bank is regarded as one of the best small business moneylenders in the U.S. Bank of America, Wells Fargo Bank, Sun Trust Bank, Key Bank, UmpquaBank, Capital One Bank and others. You will visit Tour schedule Day 1 Overview of the U.S. banking sector and its main development trends with Columbia Business School professors. Visit to Bank of America, Citi Bank. Day 2 Visit to UMPQA Bank, Key Bank. Networking dinner with NY Stern and Columbia representatives. Day 3 Meeting with American Express representatives, visit to Federal Reserve Bank of New York, Scotiabank. Day 4 Visit to NYSE Euronext, Bank of New York Mellon. Day 5 Visit to Deutsche Bank, Capital One Bank, summing up with Columbia Business School professors. Day 6 Cultural program. A tour of New York. In order to receive the full program, contact the FASTFORWARD manager.
  • 18. Management Tour of the Leading Industrial Companies of Japan Japan (Tokyo, Nagoya, Kyoto, Beijing). The Samurai of Japanese Thrift: Manufacturing and Service Optimization. The Lean Manufacturing Principle and Kaizen 18 It is probably one of the most frequently mentioned and famous companies in the world. A vast number of books have been written about Toyota. And Toyota Production System has become one of the best examples of how to build a highly efficient production. Continually investing time and money in the development of ever more advanced ways of production improvement, the company turns out products that are gaining much interest in the world. It is one of the absoluteleaders in Japanese auto engineering. The company’s efficiency, the innovative car design, conceptual development – all these have helped the company to maintain itsleading position for more than 50 years. The company is the winner of every conceivable award for efficiency and pioneer developer of hybrid and electric engines and the human-like robots (ASIMO). The company’s development and production is notlimited to the automotive industry. The company is one of the Japanese efficiencyleaders, a worthy representative of the «top three» Japanese automobile companies. The company holds aleading posi- tion thanks to both its product quality and innovative technologies in various segments. The company manages such brands as «Infiniti» and «Renault». During thelast exhibition at Tokyo Motor Show 2007, the company intro- duced new conceptual developments related to electric cars and hybrid engines of the new generation. Day 1 Introductory lecture «Toyota Production System (TPS) Japan». Day 2 Kanban management. Just in time and Jidoka systems. Visit to Toyota car factory with an expert on Toyota Production System. Day 3 One-day training at Toyota Dojo special training house (Toyota House). Day 4 Inventory Management. Factory Tour of Honda factory with a consultant. Day 5 Visit to Omron Taiyo factory. Day 6 Visit to Toyota Center L/F with a sensei. Finallesson. The TPS Experience in other countries and industries. Day 7 Tour of Nikko. Tour schedule You will visit In order to receive the full program, contact the FASTFORWARD manager.
  • 19. China mobile is the largest Chinese telecommunica- tions company in the world by the number of subscribers wich amounts to 500 million! In 2010, the company’s revenue was 36 billion. Domoco is Japan’s largest mobile operator. As of 2010, the number of subscribers exceeded 56 million people. It is the first operator tolaunch mobile communication of the third generation (3G). KDDI is a Japanese telecom company and mobile operator. It was established in 2000 through the merger of DDI Corp., KDD Corp., And IDO Corp. The company provides its innovative services in 26 countries. Felica Networks is a Japanese company which develops smart cards e-money and contactless payment systems. The company’s general partner is Sony. Soft Bank is a Japanese telecommunications and media corporation specializing in the Internet access providing, analog and cellular mobile telephony, marketing and finance. It’s the secondlargest mobile operator in Japan after NTT DoCoMo. BitWallet develops e-money systems. The company offers the Edy system that uses an integrated card for data transmission. Edy is accepted in retail stores as well as on the Internet. 19 Mobile Tour to Japan Japan, China (Tokyo, Nagoya, Kyoto, Beijing) Mobile Technologies of the Future. Experience of Japanese and Chinese Mobile Operators. Just a Few Companies You Will Visit Managers are in progress with FastForward
  • 20. Tour to the Innovative Companies of India This is the Indian representative of one of the most innovative IT corporations in the world. Founded in 1998, Google owns the most popular search engine in the world and a lot of other services on the Internet. Google’s breakthrough technology and continuous innovation serve the company’s mission of «organizing the world’s information and making it universally accessible and useful». Infosys is a major IT company headquartered in India, Bangalore. It develops complex software for e-commerce and telecommunications companies. Founded in 1981, by 2008 it has grown into an international organization with more than 100 000 employees, with an annual turnover of 4.1 billion U.S. dollars. This is the Indian representative of the famous IT company, which today is thelargest manufacturer of electronic devices and computer components from chipsets and mircochips to processors on a global scale. Practically since its foundation in 1968, the company has been a marketleader. Thelargest Indian IT company that generates 30% of India’s IT export and the first of the IT companies in India, which has reached $10 billion in annual profit. Tata has operations in more than 80 countries across six continents. It is in the top 20 of the Indian Fortune 500. Wipro is the secondlargest Indian IT and consulting company by turnover that specializes in outsourcing of IT products and services. The company has over 130,000 employees and a worldwide presence with global centers across 54 countries. It operates in four segments: IT products and services, consumer goods andlighting, healthcare and engineering infrastructure. 20
  • 21. Management Tour to the Most Innovative Companies of China Lenovo is the first Chi- nese company to acquire personal computer busi- ness from the computer manufacturing giant IBM. In 2011, the com- pany acquired Medion, which holds aleading position on the German market (thelargest PC market in Europe). Having started its development as alocal search engine, Baidu now provides its users with a full range of services including video, music, maps and much more. It’s the only Chinese brand found in the TOP 100 of the most influential brands in the world. It’s also among the top 5 most competi- tive Chinese companies on the global market. Haier is the only Chinese brand listed in the TOP 100 of the most influential brands in the world. It’s among the top five most competitive Chinese companies on the global market. This is the first IT company established by the Tsinghua University in 1988. Currently, the company specializes in information technology and communications. Unisplendor Corporation is the winner of the National Technology Invention Award and the Best Brand Name in Beijing. It’s one of thelargest and fastest growing car manufacturers of the world. The tour participants will visit the Hyundai Motors representative office as well as the production and R&D center. It’s the first andlargest technology park and IT incubator in Beijing based at the University of Beijing. 21 High Tech Software Park
  • 22. 22
  • 23. FastForward™ is the first company in Europe to offer an innovative format of business and leadership development, namely the practical management tours to the best companies in the world. We professionally organize open and corporate tours with the purpose of gaining experience, knowledge and valuable business contacts. Feedback Sergey Maglyui, Incom Corporation: «During this visit, which was really unconventional for traditional Ukrainian business, my colleagues and Ilearned alot thanks to Western businessleaders sharing their experience in IT business management. I am sure this new knowledge will prove useful in the future». Ernst & Young Company: «It’s worth mentioning that the management tour proved useful for all the participants. We had a chance to see the inside of Silicon Valley’s top companies andlearn much about their business management plans. We were very interested in said companies’ anticipations concerning the development of hi-tech industry and the so-called “new” information economy». I-FREE Company: «The meetings with the Japanese telecommunication companies’ representatives were especially useful, interesting and productive. They allowed us tolearn business models and new technologies presen on the Japanese market. The business tour was eventful and gave us alot of ideas which will be helpful in developing the exist- ing approaches to our business and implementing new projects». Oleg Borisevich, Belprime: «Imagine that you open a new world to many people . You know, there is an anecdote about an aborigine who has never seen civilization. Helived on the river bank and spent his time fishing. Once, he was brought to the modern New York. After 2 weeks in New York, he was asked what had impressed him the most. The aborigine didn’t mention skyscrapers, or the subway, or transport. He answered that «most of all he was impressed by the big and good boats: it must be great to go fishing in such a boat». What I’m trying to say is that it’s very difficult go beyond the limits of your world. Your brain simply doesn’t notice and ignores something you have never experienced before. In the modern age of globalization and the Internet, it is such trips that widely expand the borders of one’s understanding of work, business, and life. Apart from the planned meetings of the tour program, the communication with people who participate in this tour is also very important. Such communication islike “bringing the aborigine to New York», since everyone has his or her own approaches, perks, contacts, ways to crack the problems, etc.» 23
  • 24. The most popular tours: US Best Retail Management Tour Мanagement Tour to Silicon Valley The unique visits: E-money, EGovernment, Japan Management Tour, Management Tour to Industrial Companies of Japan, Mobile Management Tour, Logistics Management Tour. More information: http://www.fforward.biz More recommendations: http://www.fforward.biz/visits/1/ Ask the participants to get more information about the tour. More than 25 successful visits You can ask the FastForward manager for the participants` recommendations. We will introduce you! Svetlana Lototskaya, Vice Chairman of Finance and Credit bank: «During the tour, all participants visited theleading American commercial banks, such as Citi, Commerzbank, Chase, and others. Thanks to the excellent organization and the high-quality program, the participants were able to exchange experience and gain new knowledge of the United States banking market. We hope that our business will grow in the wake of this visit. We spent a very inspiring and productive week in communication with with the representatives of the American banking sector». Lakmin LLC: «Within a week, we had an opportunity to get acquainted with the American food industry development and visit the shopping floor spaces of thelargest retail industry representatives. We wouldlike to make a special mention of the visit to Saint Joseph’s University, since it is an advanced American university specializing in retail processes studies. We are sure that this trip will result in the development of our business and application of new technologies». IntellectServiceConsulting: «We wouldlike to express our gratitude to the tour organizers, the Fast Forward Company. Thanks to this tour we had an opportunity to get acquainted with the work and ideas of the advanced IT companies. First of all, the tour has a practical value, and it offers an opportunity for personal development. We do recommend Fast Forward as a reliable partner». Grigoriy Galitskikh, Managing Partner at National Savings Bank JSC: «Thanks to Fast Forward, I had an opportunity tolearn the mo- tivation and HR secrets which were previously unknown to our domestic companies. Visits to such companies as SAP, SalesForse, Google, Zappos, StarBucks and others offer an invaluable advan- tage. The tour organization was at the highestlevel. I would also like to make a special mention of the interesting cultural program of the tour». 24
  • 25. Corporate Tours Success 25 Tour format: The tour program is based entirely on the customer’s requirements and the company’s key strategic development objectives. The program is approved by the client company. The program is put together using an in-depth study of successful companies and their achievements. There is an option of including alecture on management into the program. Suchlecture will be given by a representative of one of the top business schools invited by FastForward. Number of participants: 15 – 20 representatives of one company. Focus areas: Pharmaceuticals Logistics Agricultural sector Marketing and other areas represented in the open tours. Examples of the successful tours: April 14 – 18, 2014 Izbenka (VkusWill). A Business Tour of Britain’s Best Retail Networks. January 26 – 31, 2014. Life Financial group, Management Tour of the US Banking Sector. February 03 – 10, 2013. SI group. US Retail Tour.
  • 26. Management tours in news media 26 You will get a great media coverage in the leading press and blogs.
  • 27. Terms of participation and registration Open management tours are intended for groups of up to 30 participants. We invite the top managers of the leading comanies. The FastForward Management Tour are for those who are: • Shaping the business development strategy for the next few years, • Determining the company’s investment priorities • Examining new business opportunities • Company owners and CEOs • Strategy specialists, chief development officers • Businessleaders wishing to gain long- term business contacts The price is all-inclusive. The price includes: full business program, transportation within the country, three meals a day, visa, full translation during the meetings, insurance, eventful cultural program, a set of information materials, prompt response to any questions and complete personal assistance. Full translation during the meetings! During the tour, you are accompanied by the FastForward representatives who provide high quality service and guarantee that the tour schedule is in accordance with the program described in the brochure. 27 Register now Kiev +380 44 221-41-10 Bohdana Khmelnitskogo St., 32, office Moscow +7 499 705-10-79 Arhangelsky Pereulok, 7, building 1, office 5 Online visits@fforward.biz www.fforward.biz/register Maria Khrzanovskaya Customer service manager e-mail: m.hrz@fforward.biz Skype: mashka-29 Alessia Glushchuk Chief Executive e-mail: gl@fforward.biz Skype: alessia_glushchuk Alessia Glushchuk, Chief Executive at FASTFORWARD
  • 28. www.fforward.biz visits@fforward.biz We are opened to a partnership. Partners Kiev +38 044 221-41-10 Bohdana Khmelnitskogo St., 32, office Moscow +7 499 705-10-79 Arhangelsky Pereulok, 7, building 1, office 5