Marketplace and Quality Assurance Presentation - Vincent Chirchir
Danielle Parker CV February 2017
1. RESUMÉ
Name Danielle Parker,
25 William Street, Preston, 3072
LinkedIn: Danielle Parker
M: 0431 982 483
Professional Qualifications & Experience
• Completed PMBOK diploma (Project Management Body of Knowledge) through
Swinburne University 2005
• Experience in Prince 2 Program Office environment for the Victorian Government
• Experience in AGILE driven projects
• 13 years Project experience across the Telecommunication, Banking, and
Government sectors.
PMO competencies
• Governance framework implementation and support to ensure best practise
within Program team
• Deploy repeatable project/programme management best practises, processes,
and templates
• Competent in Stakeholder and Organisational change management
• Proactive Management of Risks and Issues, ability to assess risk outcome
• Monitor and Management of change control
• Establishment and maintenance of SharePoint libraries
• Headcount analysis and forecasting
Project Management Competencies
• Experience on large complex programs of work SAP, IPTel, Networks, InfoVista
Applications, Deployment and Desktop experience
• Experience in PMBOK and Prince 2, AGILE project management environments
• Extensive Vendor management skills
• Development of project schedules and ability to meet key project timeframes
• Development of the project budget and cost finalisation process.
• Initiative and organisational skills including ability to coordinate tasks, set
priorities and work to strict deadlines with minimal / no supervision.
• Well developed interpersonal and communications skills. High level written
and document preparation skills.
• Experience in TDP methodology, TDP champion – Quality reviewer
PC Applications
• Experienced user of MS Project and MS Office toolset (Word, PowerPoint and
Excel)
• Experienced user of SharePoint Servers & EDMS
• Experience in other systems; WAVE, SAP, Lotus Notes, EPM, Primavera, Adobe,
Macromedia and MIBS
2. CAREER HISTORY
Company: Telstra Contract from December 2015 – January 2017
Position: PMO & Portfolio Manager – ServicesPLUS Program (SAP)
Budget: Responsible for tracking resource allocation against budget in conjunction
with Program Accountant
Achievements: Headhunted to re-establish a poorly running PMO
Re-established Governance for program including reporting, meeting
cadence, templates, and establishment of registers. Assisted with Business
case development for FY17 Initiatives
Responsibilities & Duties
• Re-established governance reporting cadence and baselined standard reporting
template
• Coordinated governance and Steering committee meetings with senior
Executives within Telstra
• Developed FY17 program governance framework for Fitter and Faster Initiatives
included RACI and key deliverables plan
• Central Leadership team member within Program
• Decommissioned old (HPQC) registers and created new registers based on
standard Telstra framework
• Facilitated Program Issues and Risks workshops including management of
EDMS and EPM required systems, facilitated Business Case risks with the Chief
Risk Office team within Telstra
• Rebaselined change control and audited all change aspects within program
recommended and implemented a new approach for delivering change
• Responsible for Fitter and Faster updates, ensuring tracking to benefits plan
• Assisted with Stage gate 2 & 3 Business case packs, EPM updates and
management of watch list reporting
• Management and development of SOW’s for Accenture, HP and Tech M
including updates to scope and budget via Fieldglass
• Responsible for vendor management engagement, and re-established vendor
meetings
• Transition of staff from SOW contracts to standard ATF in line with GES process
• Management and control of the PMO mailbox, including email control and
organisation of all email correspondence
• Accountable for 4 members of staff
Company: Telstra Contract from August 2014 – December 2015
Position: PMO Program Manager – Moonstone Program (Data Segregation)
Budget: Reviewed monthly budgets in conjunction with Program Director assisted
with updates to overall project forecast
Achievements: Established PMO from commencement of the Program (including
tools, registers, and internal systems)
Processed mapped TDP framework for delivery. Assisted with Business case
through 3 different stage gates.
3. Responsibilities & Duties
• Coordinated Governance and Steering committee meetings with internal senior
Executives within Telstra, including review and consolidation of packs.
• Coordinated Program Issues and Risks workshops updating of both EDMS and
EPM required systems, facilitated the Business Case risks with the CRO team
within Telstra
• Overviewed the fortnightly Program on a Page (PoAP) reporting within Program
• Management and control of the PMO mailbox, including email control and
organisation of all email correspondence
• Accountable for 3 staff during the duration of the program including reporting,
financial and PMO resources
• Commenced development of TDP management framework, processes, and tools
• On boarding and management of all new staff through the internal and agency
required approval pathways
• Management and development of the SOW’s for Accenture and TBH agency
including updates to scope and budget in initial phases of the program
• Worked with the Stakeholder Management team to finalise stakeholder
requirements for phase 2-3 of Program
Company: Telstra Contract from Feb 2013 – August 2014
Position: PMO Manager – Australia Post Transition and Transformation (TNT)
Program & PMO Manager – TABCORP Transition program
Budget: Reviewed monthly budgets in conjunction with Program Director assisted
with updates to overall project forecast
Achievements: Worked cohesively with Program team to provide strong
Governance on TNT program resulting in program’s ability to deliver 6 weeks ahead
of contracted milestone date with budget remaining
Responsibilities & Duties
• Developed positive relationships with projects managers to enable the TTO to
provide support including facilitation, tracking and reporting on projects
• Coordinated Governance and steering committee meetings with the customer,
including review and consolidation of packs and minute taking for these sessions.
• Coordinated Program Issues and Risks meetings including updates and
facilitation of Monthly Risk workshop with Australia Post
• Overview of weekly Program on a Page (PoAP) reporting with Program and
project managers into Internal and External Steering committee packs
• Management and control of customer facing mailbox’s, email control and
organisation of all email correspondence through life of program
• Responsible for management and control of the program documentation and
tracking of all key deliverables including management and control of the baseline
• Responsible for coordinating the Internal change board and CR’s, purchase order
tracking and end to end billing back to the customer
• Accountable for 6 staff during the duration of the TNT program including
reporting, financial and communication resources
• Responsible for the management and control of all Deliverable Acceptance
Certifications (DAC’s) within the program; including deliverables associated with
liquidated damages
• Successful administration of project management framework, processes, and
tools through the life of the TNT program
4. • Effective stakeholder communication and management to both internal and
external stakeholders to the program
• Organised and controlled SharePoint site including documentation lifecycle
management
• Responsible for close activities for the program including, Program completion
reports, financial close, revalidation of contracted deliverables, PIR’s Finalisation
of DAC certificates to Australia Post, close of SharePoint, and project mailbox
• Organised both Transition and Transformation PIR’s – Internal and External
facing.
• Key PMO member in TNT group, assisting with review of new TNT framework,
validation and development of templates and SharePoint site and registers
Company: Telstra Contract from Feb 2012 –January 2013
Position: Senior Project Specialist working in the Virtualisation Program - Program
Governance office
Budget: Reviewed monthly budgets in conjunction with Project Managers assisted
with updates in EPM/Integral
Achievements: Contributed to the development of program governance
framework for Virtualisation Program
Responsibilities & Duties
• Developed initial program governance framework for Virtualisation Program
included RACI and key deliverables plan
• Coordinated Issues and Risks meetings including updates and escalations for 2
major Programs within Virtualisation Program
• Assisted with Operational Readiness Checklist (ORC) for Desktop DVI program
which included baseline of key documents, Support plan walkthrough, iTAM
queue assistance, auditing and organisation of SharePoint site to meet ORC
compliance
• Implemented document naming standard across Virtualisation program for
existing projects
• Weekly PGO reporting updates into EPM and CIO reporting
• Responsible for compliance audit across all projects to review health of projects
• Attendance to weekly and monthly PMO meetings
• Involved in the development of new online e-SOW template for Telstra
• Key member in working groups for new EI&S PMO structure, assisting with
developing the new operating model
• Developed new working program of record for new business area within EI&S
(XaaS Projects), capturing business cases, KRA’s, budget forecast, data volumes
across 15 programs of work
• Developed new EDMS PMO SharePoint site for EIS including the development of
templates, lists, internal structure for rollout and launch
• Developed new streamlined program of work reports using Datamart function via
EPM for new IT Director
Maternity leave June 2011 – Feb 2012
Company: NAB Contract from December 2010 – May 2011
Position: Project Analyst working across Capacity & Risk Program for NAB
Budget: Contributed to the management of the Primavera budget using internal
Applications
5. Achievements: Assisted project team with application projects to complete daily
and weekly tasks
Responsibilities & Duties
• Assisted with month end activities, ensuring SAP actuals were applied
• Assisted Project Managers with maintenance of Primavera plans, including
updating inputs within the fortnightly stream status reporting
• Produced weekly reports for the application project stream across 20 Projects
• Assisted Project Managers with updates to the Issues and Risks database
• Maintained individual SharePoint sites for the application stream, including the
creation of new sites
• Responsible for monthly PMO compliance reviews, including updating of project
documentation into the projects Sharepoint sites.
• Created new review and approval matrix using Projects in the National (PitN)
methodology
• Attendance to weekly program meetings & monthly PMO meetings
Company: Telstra Contract from June 2009 –November 2010
Position: Senior Project Coordinator across major Transformation Projects
for Network Monitoring including ECSMC for CBA bank, Project Enterprise
(Telstra/Cisco alliance) and Performance Monitoring for NSA
Budget: Contributed to the management of the FOSSIL budget using Integral
Achievements: Senior Project Coordinator working across large InfoVista (IV)
Transformation programs within the ISC Network reporting group
Responsibilities & Duties
• Responsible for coordinating Issues and Risks using the Telstra TDP
methodology and updating into EPM Repository
• Responsible for updating one-page reports to senior management which were
presented to the CIO of ISC Network Monitoring
• Developed and coordinated PRAG review checklists and sessions for all (IV)
related projects, qualified TDP Quality Reviewer
• Coordinated support workshops with IBM, Infosys and Telstra, responsible for
updating support plans and all activities relating to support including development
of support queues (iTAM), migration of users and any training needs required
• Contributed to document reviews and sign off including Support Plan,
Deployment plan, Application Recovery plans, ensuring baseline is met and
delivered
• Developed new change request process for Telstra/Alcatel (ALU) and
coordination of change board meetings
• Developed new ISC EDMS SharePoint library and migrated DME repository
• Assisted in the development of all TDP documentation i.e. Project Management
plans, RACI, Tailoring Matrix and schedule across all 3 Programs
• Responsible for writing Statement of Work requests for IV projects including
required approvals
• Responsible for financial and milestone payments across multiple vendors for IV
projects
• Developed strong working relationship with external vendors, assisting with
required meetings, workshops or conference calls
• Led the projects when Project Manager is away on sick leave or holidays
6. • Attendance to all daily and weekly Project and Program meeting across all 3
Programs
Maternity Leave – September 2008 – June 2009
Company: Telstra Contract from February 2006 – September 2008
Position: Project Manager Stream lead on IPTel Infrastructure project for NAB
Contract length Sept 07 – Sept 08
Budget: Initial overall Project budget $10million Responsible for $1million budget
across infrastructure and equipment
Achievements: Stream lead within IPTel project team who provided the IPTel
Solution to the head office environment for NAB across Australia
Position: Project Manager on various application, network projects (NAB account)
Contract length Feb 07 – Sept 07
Budget: Responsible for budgets ranging from $30k through to $500k
Achievements: Successfully worked across multiple BAU Projects for NAB, whilst
working on the closure of the XP Program for NAB
Position: Project Manager IPTel & XP Branch Infrastructure Deployment Manager
(NAB account) Contract length July 06 – Feb 07
Budget: Overall Project budget $75million, Responsible for budget across a portfolio
of $300k – 1.5 million
Achievements: Successfully upgraded the Branch network and Telephony systems
for the National Australia Bank across Australia
Position: Project Officer in the Program Office (nab account) on XP program
Contract length – Feb 06 – July 06
Achievements: Promoted from a Project Officer to a Project Manager
Company: Department of Sustainability & Environment Contract Feb 2004 – Jan 06
Position: LANDATA® Project Officer
Contract length Aug 2005 – Jan 2006
Achievements: Instigated new marketing strategies for LANDATA® online
Position: Land Exchange Project Co-ordinator
Contract length May 2004 – Aug 2005
Achievements: Worked as the lead Project Coordinator for the Land Exchange
Program on the Electronic Conveyancing project for Victoria
November 2003 – Feb 2004 – Travelling back from the UK
Company: IDeA – Government Development agency
Position: Project Coordinator
Contract length June 2003 -November 2003 UK
Company: EMAP PLC
Permanent April 2001 – June 2003
Position: Account Manager – Parkers Car Price Guide
Position: Senior Display Sales – Internet Magazine
7. Company: Reed Business Information
Permanent November 1999 – March 2001 UK
Position: New Media Sales Executive – egpropertylink
Position: Classified Sales Executive
PERSONAL: Qualified Personal Trainer, love cooking, Banting and running. I ran the
NY Marathon (2015)
REFERENCES: Available on request