1. Danielle Bruner
Material Handler/ Customer Service Master
Atlanta, GA
Daniellebruner95@yahoo.com - (606)767-1014
Willing to relocate to: Atlanta, GA - Dalton, GA
Authorized to work in the US for any employer
WORK EXPERIENCE
Material Handler/Forklift Operator
Norbert Dentressangle - Corbin, KY - March 2015 to Present
Responsibilities
*Performs basic pick, pack and check functions in ensure customer order accuracy prior to shipment, as
directed in both the controlled and non-controlled substance areas of the distribution center.
*Consistently utilizes Radio Frequency (RF) scanning devices, desktop or laptop computers to complete basic
pick, pack, check and put away tasks.
*As assigned, supports good receipt verification and put away functions. Applies the proper labeling in
preparation for put away of goods.
*Perform cycle counts and/or daily inventories in specific areas, as instructed.
*Communicates the completion of tasks to the respective supervisor preparing for reassignment.
*Maintains a consistent high level of accuracy when performing job functions.
*Performs basic pick, pack and check functions in ensure customer order accuracy prior to shipment, as
directed in both the controlled and non-controlled substance areas of the distribution center.
*Consistently utilizes Radio Frequency (RF) scanning devices, desktop or laptop computers to complete basic
pick, pack, check and put away tasks.
*As assigned, supports good receipt verification and put away functions. Applies the proper labeling in
preparation for put away of goods.
*Perform cycle counts and/or daily inventories in specific areas, as instructed.
*Communicates the completion of tasks to the respective supervisor preparing for reassignment.
*Maintains a consistent high level of accuracy when performing job functions.
*Maintains appropriate DEA clearance, in order to work in controlled substances area.

2. *Performs related duties as assigned.Maintains appropriate DEA clearance, in order to work in controlled
substances area.
*Performs related duties as assigned.
Caregiver/Companion
Family - London, KY - October 2014 to April 2015
Packer
Apache Mills - Calhoun, GA - August 2014 to October 2014
Responsibilities
*Stack and pile finished goods into containers.
*Prepare goods for shipment.
*Pack them following a specific set of instructions.
*Clean and prepare containers for packing.
*Check to ensure containers are damage free.
*Verify if items pulled out of package are correct.
*Maintain database of packages.
*Fill out forms and papers to record measurement, weight, and product count.
*Keep track of inventory.
*Remove completed or defective products or materials, placing them on moving equipment such as conveyors
or in specified areas such as loading docks.
*Seal and label each container.
*Move completed packages for loading.
*Load or stuff different products or merchandise.
*Count items.
*Review packing lists.
*Mark and label containers.
*Seal containers with glue and fasteners.
*Tag containers with marking tools.
Direct Sales Representative

3. Comcast - Chattanooga, TN - February 2014 to July 2014
Responsibilities
*Client acquisition
*Account management
*Marketing new and current products to potential clients
*Customer care and retention
Skills Used
*Salesforce proficient
*Data entry
*Phone etiquette
*Sales process
*Customer semaster expert
*Microsoft program mastery, including Word, Excel, and outlook
PILOT
FLYING J - Resaca, GA - June 2013 to December 2013
Responsibilities
*Greet customers and ascertain what each customer wants or needs.
*Greet guests and seat them at tables or in waiting areas.
*Answer telephone calls and respond to inquiries or transfer calls.
*Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and
security
practices.
*Answer questions regarding the store and its merchandise.
*Operate cash registers to accept payments for food and beverages.
*Describe merchandise and explain use, operation, and care of merchandise to customers.
*Describe merchandise and explain use, operation, and care of merchandise to customers.
*Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

4. *Compute sales prices, total purchases and receive and process cash or credit payment.
*Prepare sales slips or sales contracts.
*Maintain records related to sales.
*Confer with customers by telephone or in person to provide information about products or services, take
or enter
orders, cancel accounts, or obtain details of complaints.
*Refer unresolved customer grievances to designated departments for further investigation.
*Demonstrate use or operation of merchandise.
*Prepare merchandise for purchase or rental.
*Exchange merchandise for customers and accept returns.
*Clean shelves, counters, and tables.
*Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons,
and vouchers, balancing cash drawers, and making deposits.
*Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments,
as well as actions taken.
*Check to ensure that appropriate changes were made to resolve customers' problems.
*Solicit sales of new or additional services or products.
*Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to
prevent
future problems.
EDUCATION
High School Diploma in Honors/ College Prep
NORTH MURRAY HIGH SCHOOL - Chatsworth, GA
2009 to 2013
DALTON STATE COLLEGE - Dalton, GA
AWARDS
Global Business Award
2011
Awarded by FBLA
Personal Finance Award
2012

5. Awarded by the FBLA
CERTIFICATIONS
Forklift certified
ADDITIONAL INFORMATION
• two years of experience leading a mock trial team
• currently pursuing degree
• High School tutoring experience
Ability to multi-task and handle many incoming calls at once
• Pleasant, professional, and articulate phone voice
• Punctual, reliable and flexible
• Efficient and accurate data-entry skills
• Proficient in Microsoft Office
• Excellent organizational skills
• Exemplary customer service
• Proficient communication skills
• Basic and advanced math skills
References
*Samuel Hamlin (customer service rep for XPO logistics) - (606) 304-9815