1. Dana M. Stark
Sugar Land, Texas 77479 (281) 733-6578 dana.stark10@yahoo.com
Education:
College of Technology, University of Houston, Houston, TX Expected graduation:
Bachelor of Science Human Resource Development December 2016
Minor in Communications specifically Public Relations
Wharton County Junior College, Sugar Land, TX May 2014
Completed most of my basics
Employment History:
Pappasito’s, Sugar Land, TX
Head Waitress / Bar Tender / Trainer November 2013 to Current
 Promoted from part-time server to Head Wait with training responsibilities within 6 months of working at Pappasito’s,
and was promoted to Bar Tender after another 3 months.
 I manage all the cash I receive from my table while serving, I’ve held on to at least $200 at times, which I must keep
track of till the end of my shift to turn in. If I were to loss the cash,I would be responsible for it disappearing.
 Instruct incoming servers to the Pappasito’s standards and procedures we hold as a restraint. There are 5 days of training
for becoming a server, and I train day 1 and 5. On day 1, the trainee shadows me and gets a feel of the standards we have.
Then on day 5, I shadowthe trainee to make sure he is achieving the standard.With in a month I will usually train 2
different people.
 Responsible for the collection and accountancy ofall cash at close of business as a Head Wait. Cash, range from $500 to
$1000, is then be submitted fully counted and organized to the manager of that shift for verification.
 Accommodate multiple customers during peak hours of bar operation requiring spatial awareness and memorization of
complex orders. Priority on timely service with concentration on customer care.
Chilis (Riverpark), Sugar Land, TX
Server August 2012 to November 2013
 Hired as a part time server
 Position included taking care of guest,making sure all their requirements were met, whether it was greeting them on
time, delivering food in an efficient way, and also processing payment quickly, and holding conversations with the guest.
 Handling cash,range of $100 to $300, and credit card receipts, keeping organized to turn in at the end of the shift to the
manager.
 Fast paced,stressfulshifts. Always kept a positive attitude and helpful to otherservers.
Greater Houston Pool Management (GHPM), Sugar Land, TX
Interim Area Manager May 2009 to July 2013
 Promoted from Life Guard to Assistant PoolManager during third year. Transitioned from Asst.Pool Managerto Pool
Manager, then promoted to Interim Area Manager within final year.
 Managed pool chemicals and maintained presentation of pool, pool deck, and facilities.
 Scheduled an average of 65 hours per week for 16 associates.
 Supervised over 4 Life Guards per a shift in a two-pool recreation area; keeping guards accountable for shift schedule
and showing up on time, making sure they are staying focused and aware of surroundings at all times, everyone has
respect when not only talking to the patrons but other staff members as well.
Activities:
Sigma Kappa, Lamda Delta Chapter, Founding Mother
 Helped to raise awareness and support to local care facilities for individuals with Alzheimer’s, for our Philanthropy
in Genealogy. We organize and put on events to raise money to donate to Alzheimer research.
Rho Gamma, Recruitment Counselor Fall, 2015
 Sorority disaffiliated and unbiased,helped to guide incoming girls looking to find a sorority. Answer questions,calm
their nerves,and provide counselwhile going through the stressfulprocess.
Panhellenic Community, Assistant Vice President of Recruitment Spring, 2016-Fall,2016
 Managed and created formal recruitment for around 500 girls. Recruitment included events to get people informed
and excited about recruitment on campus. Constant logistic support including room reservations and providing
recruits with shirts, food, and handouts.