Direct interactions - Virtual Contact Center

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Informative Microsoft PowerPoint presentation on Direct Interactions' virtual contact center solutions. "Above and Beyond the Call"

Business

Virtual Contact Center
Above and beyond the calltm

We strengthen customer relationships
with a local voice that enhances
the customer experience

We provide customer service
representatives for software,
healthcare, and government

“By partnering with DI, we can provide an exceptional
customer experience for our community while supporting
work at home opportunities for a unique workforce.”
Tim, VP of Worldwide Operations

● Nationwide recruiting
● 8 years of uninterrupted operations
● Turnover rate of 9%

DISTANCEtm Training
Direct InteractionS Trained Agent
Nesting and Client Education

Performance management
includes awards, promotions
and gamification

2015 AtWork! Partner of the Year
2014 NVS Employer of the Year
2013 PROVAIL Corporate Partnership Award

(866) 773 3622
www.directinteractions.com

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