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Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
1
Between a Rock and a Cell Phone:
Communication and Information Technology Use
during the 2011 Egyptian Uprising
Andrea Kavanaugh1 Steven D. Sheetz1
Riham Hassan2 Seungwon Yang1
Hicham G. Elmongui3 Edward A. Fox1
Mohamed Magdy1 Donald J. Shoemaker1
1 Virginia Tech, Blacksburg, VA 24061, +1 (540) 231-1806
2 Arab Academy for Science and Technology, Cairo, Egypt
3 Alexandria University, Alexandria, Egypt
kavan, sheetz, seungwon, fox, mmagdy,
[email protected][email protected][email protected]
ABSTRACT
Many observers heralded the use of social media during recent
political uprisings in the Middle East even
dubbing Iran’s post election protests a “Twitter Revolution”.
We seek to put into perspective the use of social
media in Egypt during the mass political demonstrations in
2011. We draw on innovation diffusion theory to
argue that these media could have had an impact beyond their
low adoption rates due to other factors related to
demographics and social networks. We supplement our social
media data analysis with survey data we collected
in June 2011 from an opportunity sample of Egyptian youth. We
conclude that in addition to the contextual
factors noted above, the individuals within Egypt who used
Twitter during the uprising have the characteristics
of opinion leaders. These findings contribute to knowledge
regarding the role of opinion leaders and social
media, especially Twitter, during violent political
demonstrations.
Keywords
social media, mobile phones, Middle East, social networks,
innovation diffusion.
THE ROLE OF SOCIAL MEDIA IN POLITICAL CRISES
Protesters took to the streets with "a rock in one hand, a cell
phone in the other," according to Rochdi Horchani
– a relative of Mohamed Bouazizi, the 26-year-old Tunisian
street vendor who set himself on fire in December
2010 to protest police harassment and corruption (Ryan, 2011).
Bouazizi’s death in early January 2011 as a
result of his burns triggered riots leading to the downfall in
mid-January of the 23-year reign of Tunisia’s
President Ben Ali. A wave of protests against Middle East
authoritarian governments followed in Egypt, Libya,
Bahrain, Algeria, and Syria, and came to be dubbed the ‘Arab
Spring’. Starting in July 2010, prior to the
uprising, WikiLeaks began to release confidential State
Department cables indicating that the US did not much
admire the authoritarian leaders in many of these countries – a
development played out via a set of online
documents that certainly may have contributed to Arabs’
confidence in protesting. In addition, much credit has
been given to the role played by social media used by citizens
to share with each other and with international
media the news of what was happening in the streets.
On June 13, 2009, the day the Iranian government announced
controversial results in Iran’s June 12, 2009
Presidential elections, hundreds of thousands of protesters came
to Azadi (Freedom) Square in Tehran. In the
protests that continued despite a number of deaths and injuries,
the Western media declared this a ‘Twitter
Revolution’ (Grossman, 2009; Schleifer, 2009). The role of
Twitter and other social media in mass political
protests has been heralded in the Arab Spring, as well. In
Tunisia, Facebook became the medium of choice
among social media, because Twitter adoption was very low and
the (now former) Ben Ali government blocked
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
2
Flickr and YouTube (Lotan, Graeff, Ananny, Gaffney, Pearce
and boyd, 2011; Saletan, 2011). In Egypt
Facebook was also more widely adopted than Twitter, but
Twitter is more resilient to Internet blockage by
government. That is, Twitter can still be used over cell phones,
which have a very high adoption rate
throughout Egypt, Tunisia and Iran as well as the rest of the
Middle East (described below). Egypt is the most
populous Arab country with 84.5 million inhabitants in 2010,
according to The World Bank (IBRD, 2010).
Massive protests of corruption and unemployment over 18 days
between January 25 and February 11, 2011
(primarily in the two largest cities, Cairo and Alexandria) led to
the end of the 30-year reign of President Hosni
Mubarak. To constrain the flow of cell phone communications
from areas of Tehran where post-election
protests were taking place, e.g., Azadi and Ferdowsi Squares
and along Vali Asr Street, the Iranian government
appeared to have restricted bandwidth on cell phone towers
(Sohrabi-Haghighat and Mansouri, 2010). The
authors also heard (through hearsay not verified) that to
communicate without depending on the cell towers
during demonstrations, people would sometimes pass messages
to nearby fellow demonstrators using Bluetooth
technology between cell phones. The Egyptian government also
restricted cell phone traffic in areas of Cairo
(Tahrir Square) and Alexandria during demonstrations, and cut
off Internet access completely (Singel, 2011) for
several days in January 2011. This type of government
restriction of traffic on cell towers was also reported in
the mass street protests over disputed elections in Belarus
(Morozov, 2011; Zuckerman, 2009).
In this paper we seek to put the use of social media, especially
the micro-blogging service Twitter, into the
larger perspective of diverse information sources during the
political uprising in Egypt that led to the resignation
and departure of President Mubarak on February 11, 2011. We
compare social media use in Egypt with that of
Tunisia (leading to the ouster of the 23-year reign of President
Ben Ali) and of Iran (a non-Arab Middle Eastern
country) during contested presidential elections in June 2009.
We see similar technology adoption, demographic
and social patterns in Egypt, Iran, and Tunisia where the
Internet, cell phones, and most recently social media
have been used to contribute to political uprisings (Kavanaugh,
1994, 1998, 1999, 2004). We use the theoretical
framework of diffusion of innovation (Rogers, 1986, 1995) to
argue in this paper that while adoption of social
media, such as social networking sites (SNS) and Twitter, are
generally very low in the region, they could have
had an impact beyond their numbers due to a combination of
related factors. These factors specifically are:
concentration of Internet and especially social media adoption
among young people, a disproportionately large
number of young adults in the population, and the frequent
sharing of information among social network
members. While sharing information is fundamental to social
networks (Stanley, 2005; Wellman and Berkowitz,
1988), social ties in Middle East societies tend to be strong and
communication among members is frequent
(Bayat, 2011). We collected and analyzed SNS and Twitter data
in Egypt and Tunisia, and supplemented these
with survey data we collected from an opportunity sample of
young adults (specifically, public and private
university students) in Alexandria, Egypt. We also draw on our
own observations as eyewitnesses of
demonstrations in Iran in 2009 and Egypt in 2011.
We consider the use of social media during potentially violent
political uprisings similar to their use during
natural and man-made disasters (Kavanaugh, Yang, Sheetz, Li
and Fox, 2011). That is, people use social
network systems, twitter and blogs to communicate situation
awareness and other information during disaster
conditions or conditions of social convergence, such as mass
rallies and political demonstrations (Hughes,
Palen, Sutton, Liu and Vieweg, 2008; Hughes and Palen, 2009).
This is part of a growing research area known
as crisis informatics, so named by Hagar (Hagar, 2007) and
extended by Palen, Hughes, and colleagues
(Hughes, et al., 2008; Palen, Vieweg, Liu and Hughes, 2009;
Starbird and Palen, 2011), among others. Crisis
informatics pertains to the use of communication channels and
messages to coordinate activity and convey
information among citizens, rescue workers, government
agencies, and others in situations of disaster and of
social convergence. The recent literature on crisis informatics
includes analyses of information seeking behavior
following such disasters as 9/11 (Schneider and Foot, 2004),
Hurricane Katrina (James and Rashed, 2006), the
Virginia Tech shooting tragedy on April 16, 2007 (Palen, et al.,
2009; Sheetz, Kavanaugh, Quek, Kim and Lu,
2010; Vieweg, Palen, Liu, Hughes and Sutton, 2008), the Haiti
earthquake, and the Japanese tsunami, among
many others. We draw on methods and findings from these and
other crisis informatics studies.
Conditions during some mass political uprisings, including
those of the Middle East, are crises both for citizens
and governments. For citizens, there is potential and actual
violence, resulting in fear, injury, or death among
participants at the hands of government forces or rival groups
(e.g., several hundred deaths were reported from
the initial crackdown by pro-Mubarak forces). For governments,
there is the threat of instability and sometimes
there is actual collapse (as in Egypt and Tunisia, but not Iran).
In this paper, we focus on information sharing
during the uprisings among the general public as opposed to
rescue personnel or government officials.
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
3
DEMOGRAPHICS IN EGYPT, TUNISIA, AND IRAN
Young people (aged 15-29) make up the largest proportion of
the total population in most of the Middle East
(Dhillon and Youssef, 2009). They are about a third of the total
population in Egypt (29%) and Iran (35%)
(Assaad and Barsoum, 2009; Salehi-Isfahani and Egel, 2009).
Young people are often both relatively well
educated, as mandatory primary education has led to significant
education attainment in the past three decades,
and unemployed, as it is difficult for the labor market to absorb
the youth bulge (Assaad and Barsoum, 2009).
The lack of good job opportunities for young people, together
with their large numbers, has contributed to the
rising sense of frustration and anti-government sentiment
(Dhillon and Youssef, 2009). It has been well
established that Egypt, Tunisia, and Iran are characterized, like
many countries in the Middle East, as
authoritarian, with varying levels of censorship over broadcast
media, such as newspapers and TV (Moore and
Springborg, 2010; Richards and Waterbury, 2007). While some
elections are held at the parliamentary and
presidential levels, candidates are carefully vetted and elections
have been marked by allegations of fraud.
INFORMATION COMMUNICATION TECHNOLOGY (ICT)
ADOPTION IN EGYPT, TUNISIA, AND IRAN
The adoption of information and communication technology
(ICT) includes satellite television, private
television networks, mobile phones, and the Internet, as well as
social media (e.g., Facebook, Twitter). The
diffusion of satellite communications (requiring the purchase of
a satellite dish) and of privately owned
broadcast (over-the-air) networks with Middle East news, talk
shows, and political discussion has laid a
foundation for rising expectations among citizens, businesses
and other organizations (Alterman, 1998). The
London-based Middle East Broadcast Corporation introduced
Arab news and entertainment programming in
1991. Since 1996, Al-Jazeera TV, based in Qatar, covered Arab
news and feature stories, and has expanded to
global news and multiple languages (i.e., Arabic, Turkish,
Persian, and English). Al-Jazeera has offered
programming that is often critical of Middle East regimes and
national or regional policies (Ghareeb, 2000).
Although banned, satellite dishes in Iran are owned by many in
the middle class, a segment of the population
that has doubled in the past 15 years (Salehi-Isfahani and Egel,
2009). Internet adoption throughout the Middle
East is quite variable; based on 2010 data from the International
Telecommunications Union (ITU, 2010), World
Internet Stats (http://www.internetworldstats.com/stats5.htm),
and the OpenNet Initiative (http://opennet.net),
Internet adoption in Tunisia and Iran were higher than Egypt at
36.8%, 35%, and 26.7%, respectively. Iran’s
Internet adoption has been growing on average 48% annually
over the past 8 years, despite government
constraints and censorship. It is helpful to compare these
percentages with those for cell phone (2010),
Facebook (FB), and Twitter adoption (2011), as shown in Table
1.
Table 1. Internet, Facebook, Twitter and Mobile Phone
Adoption (per 100 inhabitants)
Population
(2010)
Internet
(2010)
Facebook (FB)
(2010)
Twitter
(2011)
Cell Phone
(2010)
Egypt 84.5 million 26.7% 5.5% 0.15% 87.1%
Tunisia 10.5 million 36.8% 17.6% 0.34% 95%
Iran 73.9 million 35% 0.22% 0.05% 91.3%
The most common SNS in many Middle Eastern states is
Facebook (FB), but even FB usage is limited in the
region. The highest adoption levels in January 2011 were in the
UAE (45%) and Israel (43%), with both Bahrain
and Qatar at 34%, according to the FB Statistics portal
Socialbakers (http://socialbakers.com) and the Dubai
School of Government (Mourtada and Salem, 2011). At 17.5%,
however, Tunisia is among the next highest
(after Lebanon at 23% and Kuwait at 21%). In Egypt, only 5.5%
of the population was using FB at the outset of
the uprising, and in Iran less than 1% (an estimated 0.22%). The
Iranian government has frequently blocked the
site for long periods, although many Iranians have been able to
use proxy websites to access FB. Changes in FB
adoption since the uprising are shown in Table 2 (IBRD, 2010;
ITU, 2010; Mourtada and Salem, 2011).
Table 2. Changes in Facebook (FB) Adoption since the Uprising
FB Adoption
(Jan 2011)
FB Adoption
(April 2011)
FB Adoption
(August 2011)
FB Adoption
% growth
(Jan-Apr 2011)
FB New Users
(Jan-Apr 2011)
% total population
Egypt 5.5% 7.7% 10.5% 42% 2.3%
Tunisia 17.6% 22.5% 24.7% 29% 5.1%
Not only do young people (15-29 years old) make up about a
third of the population in many countries of the
Middle East, including Egypt, Tunisia, and Iran, but young
people are also the highest proportion of Internet
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
4
users and of social media in particular (Mourtada and Salem,
2011, 2011). Youth make up about 70% of FB
users in the Arab region generally, and make up 75% of FB
users in Egypt and Tunisia (Mourtada and Salem,
2011). Twitter adoption was very low across the Arab region in
2011, with less than 1% in Tunisia (0.34%),
Egypt (0.15%), and Iran (0.05%). A 2009 study by the Web
Ecology Project (WEP) analyzed over 2 million
twitter posts (tweets) on the Iran elections between June 7 (just
before the election) and June 26, 2009 (Beilin,
Blake, Cowell, Fisher, Gilbert, Hanson, Hwang and Leavitt,
2009). The WEP analyses include tweets both
inside and outside Iran, with the vast majority of tweets being
posted from outside Iran. For users inside Iran, it
was difficult to browse the web, because the Internet was
extremely slow during the weeks leading up to and
following the elections. The government restricted Internet
services and blocked social websites, including
Twitter and FB. Mobile phone adoption throughout the region is
much higher across the total population than
the Internet and FB. It is close to full adoption in Tunisia
(95%), followed by Iran (71%) and Egypt (67%).
Lowest are Yemen (35%) and the Palestinian territories (29%).
Mobile phone adoption is key to
communications in the streets not only for voice and short
message systems (SMS), including Twitter, but also
for capturing images and video on cell phones, despite
blockages and bandwidth restrictions.
Adoption of ICT, like other innovations, is typically led by
opinion leaders, i.e., individuals from all social
backgrounds who are interested in new ideas, products and
information, and are respected by members of their
social networks who turn to them for advice (Rogers, 1986).
Standard measures of opinion leadership include
higher education (even among low socio-economic groups),
greater exposure to media, greater talkativeness and
sharing of information among social networks. Opinion leaders
(also called influentials) play a central role in
finding and evaluating information from mass media and other
sources, and sharing it actively with people in
their social circles (Keller and Berry, 2003). In this way, social
networks are essential to innovation diffusion.
The essential role played by opinion leaders in innovation
diffusion is the basis of the two-step communication
flow model (Katz and Lazarsfeld, 1955). Katz and Lazarsfeld
specified a model in which communications from
mass media (i.e., newspapers, TV, and Internet) are received
and evaluated by influentials who then share their
interpretation of that information to members of their social
networks and sometimes the interested public.
Various studies of Twitter have attempted to identify influence
and influentials among twitterers on a given
topic or domain area (Gomez-Rodriguez, Leskovec and Krause,
2010; Mustafaraj, Finn, Whitlock and Metaxas,
2011). To evaluate Egyptian twitterers for opinion leadership
characteristics, we used the same measures
employed by some researchers, such as number of followers and
biographical cues for ‘elite’ types of actors,
such as mainstream media employees, political actors, activists,
and researchers (Leavitt, Burchard, Fisher and
Gilbert, 2009; Lotan, et al., 2011).
METHODS
Our methods are comprised of the collection and analyses of
Twitter data from Tunisia and Egypt, and survey
data from an opportunity sample of young people in Egypt. We
draw on our experiences, expertise, and
observations in these countries and Iran in our conclusions and
discussion of results.
Twitter Analyses
For the Twitter collections we used several tools, including
Desktop Archivist, online (web) Archivist, and
140kit.com (Yang and Kavanaugh, 2011). We typed in key
words or phrases and these tools collected tweets
(i.e., short micro-blog messages or posts made by twitterers
using the Twitter system) continuously for a given
period of time. The tools also gave basic analyses for the data
(i.e., how many people posted, their locations,
language used, and some data visualizations). To identify
opinion leaders, we used relevant data in our tweet
collection, including the tweet ID (unique account name), tweet
content, date posted, language, followers and
user profile. User profiles give self-reported information about
location and user bio (e.g., organization name,
individual’s hobby or interests) although users do not always
tweet from the location in their profile or match
their bio. We distinguished organizations from individual
influentials, and used number of followers to measure
centrality of twitterer, in combination with bio data to identify
type of actor information (Lotan, et al., 2011).
For Egypt, we collected tweets from January 28 through
February 2011 that used one of a variety of hashtags,
including: #jan 25, #Egypt, #Mubarak, #elbaradei, #Tahrir
#Tunisia, or #Yemen. Most tweets included multiple
hashtags related to the Middle East protests. For this paper, we
focused our analysis on 514,782 tweets posted
during the days just before, until just after, Mubarak’s
resignation, that is, the week of February 7 – 14, 2011.
For Tunisia, we collected 65,784 tweets with multiple hashtags
(#tunisia, #benali, #sidibouzid) from January 1
through February 1, 2011. We used visualizations produced by
the Desktop Archivist and web-based Archivist.
To analyze the data further, we examined profile information,
including twitterer ‘status’ (profession or other
self-identifying terms, some of which are not accurate or
informative, such as “superman”), and location (e.g.,
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
5
country, city or region, sometimes not accurate or informative,
such as “earth”). For location, we separated
Twitter data whose profiles self-reported a location inside
Egypt and those that self-reported locations outside
Egypt, or locations were not usable (e.g., “nowhere”). In
analyzing Twitter data to investigate the possibility that
a disproportionate number of twitterers were opinion leaders,
we focused on tweets that self-reported their
location as within Egypt. We were not able to analyze further
the location based on content analysis (Starbird
and Palen, 2012), so our results are only an approximation
regarding location. To identify individual influentials
within Egypt from influential organizations (e.g., news media
tweets) we separated tweets by organizations from
tweets by individuals. We manually examined the profile
‘status’ of the top 10% of all 3675 individual
twitterers inside Egypt whose tweets we collected between
February 7 and 14, 2011. Although some studies use
time data to measure the influence of twitterers (Gomez-
Rodriguez, et al., 2010), we followed other studies that
used measures of ‘centrality’, including the number of followers
and profile bios (i.e., ‘elite types of status’) to
evaluate opinion leadership and influence (Lotan, et al., 2011).
In order to begin to put the use of social media in perspective
with other sources of information used by
Egyptians during the uprising we developed and administered a
survey for an opportunity sample of Egyptian
young people. Our sample was drawn from the student pool at
Alexandria University. We cannot therefore
generalize the results to the whole population, but rather we can
only infer a pattern of information acquisition
and dissemination based on the attitudes and behavior of a
subset of Egyptian youth, and their friends and
families. The Virginia Tech Institutional Review Board for
Research Involving Human Subjects approved all
procedures and instruments used in the study design, and the
survey administration and analysis.
We transcribed the survey into Arabic and recruited participants
from Alexandria University in Egypt.
Specifically, we recruited 398 undergraduate students of one of
the authors, Professor Elmongui. The students
were from two programs: normal public programs (PP) and
special scientific programs (SSP) students. The
tuition and fees of the SSP students are orders of magnitude
higher than the PP students. Professor Elmongui
provided the students with a link to the online survey at the end
of the semester. We hosted the survey online on
a server managed by one of the authors. We adapted the survey
from previous questionnaires of our own and
other researchers who have been investigating the use of the
Internet, and social media in particular, regardless
of geographic location (Kraut, Kiesler, Bonka, Cummings,
Helgeson and Crawford, 2002). We added questions
about diverse information sources that respondents might have
used during the uprising, including various
television and radio stations (e.g., Egyptian and Arabic
channels), newspapers, and face-to-face communications
with family, friends, acquaintances, and the public.
RESULTS
Our results lie in the collection and analysis of Twitter data
primarily (in Egypt and Tunisia) and web crawls we
conducted with seed words, to track and document events as
they unfolded during the period between early
January through March 2011. Further results are derived from
the survey questionnaire we administered to
university students in Alexandria, Egypt in June 2011.
Twitter Analyses
We collected and analyzed 65,748 tweets using multiple
hashtags including #sidibouzid, #tunisia, and
#tunileaks, from January 1 to February 1, 2011 that produced
visualizations using Desktop Archivist and web-
based Archivist. Tweet volume over the month of January
(frequency of tweets per day) displayed clear peaks in
the volume of tweets on January 9th, 10th, 12th, and 14th that
correspond to key events and rallies leading up to
the departure of President Ben Ali from Tunisia to Saudi Arabia
on January 14, 2011. The sources of tweets are
quite diverse, but predominantly come from the web. Additional
sources include smart phones, as indicated by
‘Twitter for iPhone’ and ‘Twitter for Blackberry’. Other sources
include tweet search aggregator programs, such
as Tweetdeck and Hootsuite. These programs allow users to
monitor a set of specific Twitter accounts they are
following. Almost two-thirds (63%) of the tweets during the
month of January were retweets (i.e., original
tweets that are copied by other twitterers and sent out under
their Twitter account as ‘retweets’). These tend to
be news flashes rather than opinions or reflections. The protests
in Tunisia inspired similar street demonstrations
across the Middle East, the largest of which have been in Egypt.
During the unrest in Libya and Syria that
continued throughout the summer and fall of 2011 there was a
near blackout of communication media of all
kinds in both countries.
The Egyptian government cut off access to the Internet and
restricted the flow of cell phone network traffic on
several occasions during the uprising. A ReTweet (RT) on the
day of the million man march (February 1) for
example says, “RT @[DK]: Mobiles around Tahrir Square are
not working any more. Blocked too. Like internet
#egypt #jan25 #cairo”. Nonetheless, a stream of
communications, including tweets, found their way out of the
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
6
country. We analyzed 514,782 tweets posted during the days
just before until just after Mubarak’s resignation,
that is, the week of February 7-14, 2011. This was a critical
week of demonstrations and political developments,
and correspondingly, Twitter activity showed clear spikes
during key events.
The five most common hashtags and their frequency in our
514,782-tweet collection were #jan25, #egypt,
#tahrir, #mubarak, and #cairo. To get a sense of where users
were tweeting from, we collected data from user
profiles and collapsed all locations within geographic category,
shown for the sake of clarity and comparison;
users indicate their location in multiple ways (e.g., the category
“Egypt” includes all designations such as:
Egypt; Cairo, Egypt; Cairo; Alexandria, Egypt). The highest
number twitterers identified their location as Egypt
(73,272), but this does not count locations given in Arabic
script, followed by users whose location is
unspecified or unknowable, e.g., “here” (57068). The next
highest number of tweets by location was the United
Kingdom (UK) and Europe (22,650), North America (37,268),
and the Middle East and North Africa (31,507),
excluding Egypt. The locations that are given in user profiles
can be different from the location where the actual
tweets were posted, since users travel. What is important to note
is that the highest frequency of tweets appears
to be within Egypt, whereas in the case of Iran during the June
2009 post-election demonstrations, studies
estimated that there were fewer than 100 twitterers inside Iran
with the vast majority outside (Beilin, et al.,
2009; Gaffney, 2010). Users outside Iran were tweeting about
events there, and often re-tweeting posts from
users inside the country.
To evaluate opinion leadership among our collection of
Egyptian twitterers, we first separated tweets by
location (inside versus outside Egypt) based on profile data. We
had over 500,000 total tweets in the one-week
collection, with 79,000 unique users and 4701 twitterers inside
Egypt. Of the 4701 in Egypt, we further
distinguished organizations from individuals to focus on
individuals as influentials. We identified 26
organizations (e.g., Egyptian newspapers, TV channels, mobile
service providers, travel agents) and 3675
individuals tweeting from Egypt. As noted, based on measures
employed by other studies, we evaluated
influentials by several measures, most notably, number of
followers and profile bios.
The top 10% of all 3675 individual twitterers within Egypt (i.e.,
365 users with highest number of followers)
had between 500 and 27,000 followers; the information users
provide in their bios is generally consistent with
the type of actor (“elite”) in other studies of opinion leadership
on Twitter. For example, at the very top, nine
individuals had between 10,000 and 27,000 followers; another
ten individuals have between 5000 and 9000
followers. Their bios include: correspondent for Al-Jazeera
news, blogger/activist, award winning journalist, co-
founder/marketing executive, actor/filmmaker, social activist,
writer/reporter, lawyer/executive director,
veterinarian, and social media consultant. These are high status
or high activism individuals with a large number
of followers. There are similar bio profiles scattered throughout
the rest of the top 10% (367 twitterers). There
is a long tail of 3308 twitterers who have fewer than 500
followers.
Survey of Egyptian Youth
We report here the descriptive statistics of our survey of public
and private university students. Our host server
registered a total of 255 collected surveys; we had to eliminate
14 surveys that were blank, giving a total of 241
usable surveys (a 60% response rate). In all the results, the
percentages we report are valid frequencies.
Demographics of Respondents: There were slightly more female
respondents (53%) than male respondents
(47%); almost all (97%) were single. They all lived in the city
of Alexandria or nearby towns. There was some
confusion about the question we asked regarding the year
respondents were born, so the data is not usable for
many subjects. However, as these were upper level
undergraduate university students, and 60% of responses
were between (birth year) 1988 and 1993, we have confidence
that the bulk of respondents were in the range of
19-24 years old.
Sources of Information and Communication during the
Uprising: Among their sources of information and
communication used during the uprising, respondents’ family
members and friends figure prominently. Two-
thirds of respondents (66.1%) reported face-to-face
communication with their family and friends; an even higher
proportion (80.2%) reported using their home phone or cell
phone for voice or text communication with family
members and friends. Only about a third (34.7%) reported face-
to-face communication with people in the
streets, shopkeepers, taxi drivers, or newspaper sellers as a
source of information during the uprising.
Among broadcast media, the most popular TV channel was ON
TV (87.5%), followed by Dream (83.5%), and
Egyptian channels 1 and 2 (59.7%), plus foreign channels
(46.0%), such as, French TV, CNN, and Voice of
America. Also popular were other Arabic channels, including Al
Arabiya (39.5%), Al Jazeera (31.9%), and
Hora (29.4%). A large proportion of respondents (41.9%) wrote
in names of other television channels, including
ABC News, Al Yawm, Al Hayah, Al Alm News (Iranian), Al
Mostagela, TV 5 Russia Today, and CNN. Most
respondents (84.5%) reported they did not listen to the radio;
this might be because they were watching and
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
7
listening to television channels instead. Of the few who did
report they listened to the radio, they used FM
channels (6.9%), Middle East channels (4.9%), Cairo channel
(3.7%), and other (2.9%). About two-thirds of
respondents (69.8%) reported reading newspapers (offline).
Online newspapers were among the most popular
type of Internet sites visited by these participants (see next
section) during the uprising.
All respondents reported having cell phones. The major use, as
expected, was to make or receive phone calls
(92.6%), but many respondents (65.2%) also reported using
them to send or receive text messages, browse the
Internet (49.2%), and take pictures (38.5%) and videos (33.2%).
Internet Use during the Uprising: The vast majority of
respondents (94.5%) reported they used the Internet
during the uprising (January-March 2011). Of those using the
Internet, most respondents (96.8%) were using the
Internet everyday (89.1% were using the Internet several times
a day). Respondents accessed the Internet from
multiple locations, but the most common location was home
(98.4%), followed by public places (36.7%), such
as Internet cafes, and another person’s house (29.4%). Only
about a fifth (22.2%) accessed the Internet from
work, and even fewer (14.5%) from school. On a typical day
during the uprising, on average, respondents
reported spending just over 7 hours per day on the Internet; the
median number of hours a day was 6. Most
respondents (76.9%) used English when they were using the
Internet (including social network sites or Twitter).
Although users can write their tweets in any language, the
Twitter website (i.e., screen) did not have an Arabic
language interface during the period of the uprising, although
one was planned for release later in 2011. After
English, more respondents (65.6%) reported writing in ‘Franco-
Arabic’ (Arabic words using Latin script) than
writing in Arabic (57.1%) or other languages (2.4%). (We did
not include ‘Franco-Arabic’ tweets in our analysis
of profile data of twitterers.) Newspaper websites were among
the most popular websites visited (79.5%),
followed by FB pages on the uprising (e.g., “We are all Khaled
Said”) (78.3%), FB News organization pages
e.g., RNN (68.4%), News websites (e.g., Masarawy) (44.7%),
and television news channel websites (28.7%).
Social Media Use during the Uprising: The vast majority of
respondents (97.9%) reported that they used a social
network site (e.g., FB) during the uprising, and most of them
(90.9%) used it everyday (79.3% used it several
times a day). The most frequently reported activity on an SNS
was reading other people's posts (76.3%),
followed by posting comments (71%), looking at site
information of others (53.1%), posting pictures or videos
(49.4%), joining groups (42.3%), and updating their own status
(36.5%). Almost a third of respondents (31.8%)
reported using Twitter (i.e., micro-blogging) during the
uprising, with about a quarter (26.3%) using it at least
once a week. Half of respondents (50.4%) were reading blogs;
only a small proportion (5%) was writing blogs.
Almost half of respondents (45%) were reading or writing blogs
at least once a week. Most respondents (73.3%)
were using some kind of Internet communication services such
as Skype, MSN, or Yahoo messenger every day.
The vast majority of respondents (95.1%) accessed video or
photo sharing websites such as YouTube, Flickr, or
FB, with 78.5% of the respondents using those sites everyday.
Differences between Twitter and non-Twitter Users: Several
differences exist between respondents that used
Twitter versus those that use social networking, but not Twitter.
Twitter users reported they used the Internet for
more years than others (8.8 years versus 7.1, p=.039), and used
the Internet from more locations (2.36 locations
vs 1.93, p=.021). Twitter users also were significantly more
likely to view videos on the Internet (6.39 versus
5.93, p=.035), write blogs (3.23 versus 2.43, p=.04), and use
more features of social networking sites (3.86
versus 3.38, p=.088), than respondents that used social
networking sites but not Twitter.
Interestingly, Twitter users also are somewhat different from
others offline, watching a larger variety of TV
stations than others (5.09 rather than 4.22, p=0.001) and using
more of the features on their cell phones than
others (3.73 versus 2.93, p=0.002). Finally, Twitter users are
more likely to receive information in face-to-face
communications (2.08 versus 1.74, p=0.002) and to share more
information with family and friends in face-to-
face situations (6.14, 5.64, p=.030). Overall, these results
suggest that Twitter users were more involved with
both technology and people during the uprisings than users that
did not use Twitter.
Respondents’ Friends and Family: The majority of respondents
reported that their friends and family members
had access to the Internet (87.6%), were using social network
sites (82.9%), such as FB, and were looking at
video or photo sharing websites (84.1%). About a third (35.7%)
of respondents’ reported their families and
friends were reading or writing blogs. A vast majority (92.6%)
had cell phones. The great majority of
respondents (90.1%) communicated face-to-face at least once a
week with family and friends; over two-thirds
(69.3%) communicated face-to-face every day. A large majority
of the respondents used social networking sites
such as FB (83.3%) every day with friends and family, and
communicated by cell phone (70.5%) daily with
friends and family; over a third communicated daily by email
(36.9%) or home phone (37.8%), and instant
messaging services, such as MSN or Yahoo messenger (63.5%),
daily with friends and family. The vast
majority of respondents (93.5%) reported that they shared
information they obtained from the Internet with their
friends and family. A similar majority (94.3%) reported that
their family members and friends shared with them
information they obtained from the Internet (including FB,
YouTube, and Twitter).
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
8
CONCLUSIONS
Many observers of the uprisings in Iran in 2009 and the Arab
states in 2011 heralded the use of social media,
such as social network sites, photo and video sharing sites and
blogging or micro-blogging services. Some went
so far as to declare the Iranian protests a ‘Twitter
Revolution’(Grossman, 2009Grossman, 2009; Schleifer,
2009). The role of Twitter and other social media in mass
political protests has been the focus of much attention
in the Arab Spring, too. However, the adoption rates of social
media in Iran, Tunisia and Egypt were very low.
Could these media really have the important role in the
uprisings that so many observers, officials and news
media suggested? We employed a diffusion of innovation
approach, including the role of social networks and
opinion leaders, to analyze the adoption and use of social media
during the Egyptian uprising in 2011. We have
argued that despite their low adoption rates, social media could
have had a disproportionate impact due to a
combination of demographic, social network, and information
and communication technology (ICT) adoption
factors. We compared Egypt with the cases of Tunisia and Iran
where the use of social media also had a
seemingly disproportionate impact. There is a high percentage
of young people (aged 15-29) among the total
population in most Middle Eastern countries, and a high
proportion of Internet and social media users among
young people. These two factors allow this segment of the
population to draw on many online sources of
information besides the more widely used mainstream media of
television and newspapers. Additionally, in
Middle Eastern societies close friends, and family and extended
family members tend to communicate with each
other on a fairly regular basis whether face-to-face, by
telephone, or online. Given these conditions, we expect
young people routinely shared information they obtained from
online sources with other family and friends. As
diffusion theory has established, social networks are essential to
the communication of new information and
ideas. The two-step flow of communication model emphasizes
the role of opinion leaders in sharing information
they obtain from mass media with members of their social
networks.
Our survey respondents’ use of the Internet and some social
media (social network sites, especially FB and
photo sharing sites) was quite high. This is not unexpected since
our opportunity sample is taken from a
population of university students. Use of Twitter was much less
(just under one third). They all had cell phones
and used them not only to send and receive phone calls, but also
to send or receive texts, browse the Internet and
to look at photos or videos. What we have tried to illustrate is
that these young people shared information that
they had obtained from various sources, including social media,
with their friends and families. Moreover, the
vast majority of respondents reported that their friends and
families shared information that they had obtained
from the Internet (including FB, YouTube, or Twitter) with
them. The differences we found between survey
respondents who used Twitter during the uprising and those that
used social networking, but not Twitter,
suggest consistent communication behavior of opinion leaders.
Twitter users are significantly more experienced
as Internet users and are more likely to view videos on the
Internet, write blogs, and to use more features on
SNS and on their cell phones than respondents that use social
networking sites but not Twitter. Twitter users’
offline communication behavior is also significantly different
from others, specifically, seeking more
information sources from broadcast television and receiving and
sharing information in face-to-face
communications with family and friends. Twitter users were
significantly more involved with both technology
and people during the uprisings than users that did not use
Twitter, consistent with the communication behavior
of influentials.
Our analysis of Twitter posts from Egypt and user profile data
also support the idea that individuals actively
tweeting from Egypt showed characteristics of opinion leaders.
Specifically, the top 10% of all 3675 individual
twitterers within Egypt (i.e., 365 users with highest number of
followers) have between 500 and 27,000
followers; the information users provided in their profile bio
was generally consistent with the type of actor
(“elite”) in other studies of opinion leadership on Twitter.
While our sample is limited, it is possible to see at
least trends from our survey data among a segment of the
population in Egypt that is important for both its large
proportion to the total population and its large proportion of
Internet and social media users. Ultimately, it seems
sufficient for a few young people within a household or
extended family network to have access to online
information and discussion for the broader population to
become aware of information and ideas beyond the
more traditional sources of information, such as, television,
radio, and newspapers. What the social media add to
the other Internet sources of information, such as online news
sites, are the opportunities for users to discuss and
compare information with trusted social network sources, such
as FB friends and friends of friends, as well as
Twitter users whom they choose to follow. In this way, from the
few to the many, social media can have a larger
role in informing society than its adoption levels across the
entire population would suggest.
ACKNOWLEDGMENTS
We would like to thank our survey respondents for their
participation in this study and the National Science
Foundation for support (Integrated Digital Library Support for
Crisis, Tragedy and Recovery, IIS-09167333).
Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
9
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Kavanaugh et al. Between a Rock and a Cell Phone
Proceedings of the 9th International ISCRAM Conference –
Vancouver, Canada, April 2012
L. Rothkrantz, J. Ristvej and Z. Franco, eds.
10
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Assignment 3B- Summary Paper Name:
Summary of Pass it on?: Retweeting in Mass Emergency
Starbird and Palen (2010)
In the study “Pass it on? Retweeting in Mass Emergency”
Starbird and Palen (2010) argued that the popular micro-
blogging site Twitter and its retweet function should be given
serious consideration for future application by officials when
creating and propagating emergency communication in a crisis.
The on-line technology’s widespread adoption and the capacity
to rapidly disseminate critical information to at-risk locals was
proven effective in their analysis of Twitter and retweeting
behaviour during the Red River Flooding and the Oklahoma
grassfires crisis of 2009.
Twitter, a micro-blogging social media platform, enables a
maximum of 140 character tweet to be communicated between
networked users and allows its followers to easily rebroadcast
an original authored tweet using Twitter’s retweet function,
which provides a powerful mechanism to proliferate information
on a massive scale. Starbird and Palen (2010) claimed that the
retweet function played a critical role in propagating
information to the public during all phases of the two
emergency events because there were more emergency related
retweets than original tweets in their data sets. Since the
retweet identifies the original author, Starbird and Palen (2010)
concluded that this function of Twitter acted as a
recommendation tool for locals when choosing to spread tweets
from various sources.
During the analysis of the two disasters, Starbird and Palen
(2010) took a close look at the content of the tweets to
determine authorship and dissemination behaviour. Starbird
and Palen (2010) observed that the type of microblogged
information differed between locals and the general public
during the mass emergency events but the retweet function of
Twitter proved valuable to both groups. The broader public
were more interested in sharing general information about the
emergency event and retweeted information ranging from
photographs to prayers for those affected, whereas, locals were
most interested in circulating pertinent emergency related
information that was specific and relevant to their local
situation.
Starbird and Palen (2010) concluded that, since Twitter
encourages full public participation but currently remains an
unregulated means to disseminate information, the formal role
for emergency management organizations in the social media
world will continue to be beneficial. From their analysis of the
two emergency events, Starbird and Palen (2010) asserted that
authorship from trusted sources played an important role for
locals disseminating emergency related information since the
majority of retweeted content was originated by local and
mainstream media and other official organizations. Starbird and
Palen (2010) further suggest that local behavior and use of the
retweet function of Twitter in an emergency should be observed
by the emergency management information systems when
considering social media’s role in future crisis situations.
Starbird, K., & Palen, L. (2010). Pass it On?:Retweeting in
Mass Emergency. In Proceedings of the 7th International
ISCRAM Conference. Seattle, USA. Retrieved from
http://www.iscram.org/ISCRAM2010/Papers/119-
Starbird_etal.pdf
Very well done.
Knowledge525%
Organization/paragraphing425%
Coherence/cohesion515%
References515%
Grammar510%
Audience510%
Points (out of 25)24
Sheet1Knowledge525%Organization/paragraphing425%Coheren
ce/cohesion515%References515%Grammar510%Audience510%
Points (out of 25)24
Sheet2
Assignment 3B- Summary Paper Name:
Summary of
Between a Rock and a Cell Phone: Communications and
Information Technology Use during the 2011 Egyptian Uprising
Kavanaugh et al. (2012)
In their article, “Between a Rock and a Cell Phone:
Communications and Information Technology Use during the
2011 Egyptian Uprising”, Kavanaugh et al. (2012) argued that
social media may have played a crucial role in the uprisings,
despite low adoption rates of the technology by Arab cultures.
This was possible due to factors specific to Egypt, such as
demographics (the large proportion of young people aged 15-
29), the role of opinion leaders, and the nature of social
networks in Arab cultures.
To begin with, Kavanaugh, et al. (2012) argued demographics
could have played an important role in social media’s impact on
events because young people, who make up a disproportionately
large part of the population, are actively involved in social
media networks and tend to seek and share information on the
Internet. These attributes of this age group contributed to the
impact SNS had during mass disruptionsthe uprising in Egypt
because a huge portion of the population were Internet savvy
and used the Internet to find information through various
sources and subsequently share it with their family and friends.
Another factor Kavanaugh et al. (2012) highlighted which
affected social media’s impact on events, is the role opinion
leaders play in society, those with a higher education, a large
follower base on Twitter, an elite type of citizen (such as actors
or activists), and are respected by members of society.
Kavanaugh et al. (2012) argued Oopinion Lleaders could play
an important role in crisis communications because they seek
and evaluate information from media and share their
interpretation with their social networks (Kavanaugh, et al.,
2012). Comment by McCagherty: This list is not parallel,
which interferes with understanding.
The final influential factor Kavanaugh et al. (2012) highlighted
was the tight-knit social networks in Arab cultures. Kavanaugh
et al. (2012) claimed this could contribute significantly to
information dissemination because the strong social ties create
frequent information sharing between families and friends. This
frequent information sharing provides a greater opportunity to
coordinate activities and disseminate information with a large
and trusted social network.
Reference
Kavanaugh, A., Hassan, R., Elmongui, H. G., Magdy, M.,
Sheetz, S.D., Yang, S.,… Shoemaker, D. (2012). Between a
rock and a cell phone: Communication and information
technology use during the 2011 Egyptian uprising. Proceedings
of the 9th International ISCRAM Conference, Vancouver,
Canada. Retrieved from
http://www.iscramlive.org/ISCRAM2012/proceedings/185.pdf
You have clearly identified the main claim of the article and the
supporting details. You have also used very strong transitions
between each paragraph indicating the ideas connections to one
another and to the main claim. (I’ve made a few corrections to
grammar) Very well done!
1
Knowledge525%
Organization/paragraphing525%
Coherence/cohesion515%
References515%
Grammar410%
Audience510%
Points (out of 25)25
Sheet1Knowledge525%Organization/paragraphing525%Coheren
ce/cohesion515%References515%Grammar410%Audience510%
Points (out of 25)25
Sheet2
Inadequate: 2
Adequate: 3
Good: 4
Excellent: 5
Domain specific knowledge
30%
The writer does not demonstrate an understanding of the
information. The text does not provide answers to questions
about the subject.
The writer seems uncomfortable with content but is able to
explain basic concepts.
The writer is at ease with the content although sometimes fails
to elaborate on specific statements.
The writer demonstrates full understanding of the content and
explicitly elaborates and supports all statements.
Organization and paragraphing
25%
Text is composed of big blocks of unstructured text or random
bullets.
Paragraphs are used but the ideas seem disjointed. Work still
needed on transitions between paragraphs and parallelism.
Paragraphs are used and the ideas are tied together with
transitions.
Paragraphs are used and the ideas are tied together with
transitions. The text includes summative headings to make it
easy to skim for the main points.
Coherence, cohesion—a sense of flow, a sense of pattern, a
sense of a unified message
20%
Sequence of information is difficult to follow.
Reader has difficulty following the organization of ideas
because the text does not provide explicit connections between
ideas.
Text presents information in a logical sequence that a reader
can follow.
Text presents information in a logical, interesting sequence
which reader can follow. The connections between ideas are
explicitly stated without redundancy.
Grammar, spelling, punctuation
15%
Text could benefit from further work in using correct grammar,
spelling and punctuation. There are significant mistakes in more
than one of these areas.
Text could benefit from further work in using correct grammar,
spelling and punctuation. There are significant mistakes in at
least one of these areas.
Text uses correct grammar, spelling and punctuation. There are
some mistakes in one of these areas.
.
Text consistently uses correct grammar, spelling and
punctuation. There are few to no mistakes in each of these
areas.
References, sources, resources
10%
Text provides no sources or references. Or, sources and
references are included but do not conform to APA standards.
Text includes some source and references but contain some
significant mistakes in APA formatting.
Sources and resources are provided and conform to APA
standards
Sources and resources are consistently provided and conform to
APA standards with no mistakes.
Checklist for Summary Paper Name:
The purpose of the checklist is to help you focus on the specific
items you need to include in the summary paper and the
assignment. Read through your paper to ensure you have
completed all the items on the checklist. Please include a copy
of the completed checklist when you submit your paper.
Demonstrated use of this checklist is worth 5% of your total
mark for this assignment.
Criteria Statement
YES
NO
Describes in own words the main argument the authors hope to
prove with their research.
Discusses the methodology used by the authors.
Presents the results and conclusions the authors reached as a
result of their work.
Includes the implications of the research as described by the
authors.
Paraphrases effectively without losing focus of the meaning and
intended content.
Uses language, sentence structure and mechanics accurately.
Follows assignment word guide.
Does not include an evaluation/interpretation of the data.
Does not include direct quotes.
Uses APA style and citation accurately.
Assignment 3
Summary of Sutton, Palen, and Shklovski’s 2008 article,
“Backchannels on the Front Lines: Emergent Uses of Social
Media in the 2007 Southern California Wildfires”
What is the summary paper?
It functions as one building block in a research paper literature
review.
*
What does this mean?
Summarizing a research paper serves to let another person know
what has been done in a field without having to read other
research papers.
This helps contextualize the new research that you would be
presenting in a longer research paper.
*
What is the purpose of our summary paper?
To allow you to practice summarizing at the paragraph (rather
than sentence) level.
To allow you to articulate the main points and reasoning of an
article to allow someone else to understand it.
*
What should the summary paper look like?
It doe NOT consist of your summary sentences from the
matrix/chart.
It does NOT follow the same order of ideas as the original
article.
It does NOT need introduction or conclusion paragraphs.
It does not include an evaluation/interpretation.
It does not include direct quotes.
*
So what DOES it include?
Begin with the main claim of the article and the reasoning
behind it:
e.g. In her essay “Big Box Stores Are Bad for Main Street,”
Betsy Taylor argues that chain stores harm communities by
taking the life out of downtown shopping districts.
*
So what DOES it include?
Begin with the main claim of the article and the reasoning
behind it.
The body paragraphs should develop the major supporting
details from the article, with clear transitions between them.
Maintain the distinction between your voice and the voice of
our authors (e.g. using their names and signal phrases as you
did in your matrix sentences).
Include a bibliographic reference to the article.
*
That’s it!
*
Physics Laboratory Report Sample
PHY 223 Lab Report
Newton's Second Law
Your Name:
Partner's Full Name(s):
Date Performed:
Date Due:
Date submitted:
Lab Section: (number)
Instructor: (Name)
Introduction
We verified Newton's Second Law for one-dimensional motion
by timing an
accelerated glider moving along a flat track. We varied both the
accelerating force
and the mass of the glider. We found that for a given force the
acceleration of the
glider was inversely proportional to the mass of the glider, in
agreement with
Newton's Second Law.
Experimental Procedure
Description of the Apparatus:
A sketch showing the essential elements of the apparatus is
presented in Figure 1.
below:
Figure 1 Experimental set-up
The experiment was conducted using a glider (a low-friction
cart) rolling on a
smooth, flat, level track. One end of a string was attached to the
front of the
glider. From the glider the string passed over a pulley mounted
at the end of the
track, and then downward to a weight hanger hooked to its
lower end. Because of
the very low friction of the glider's wheels and of the pulley,
any weight hung on
the string resulted in a horizontal force pulling the glider along
the track. By
varying either the amount of mass placed on the weight hanger
or the amount of
extra mass loaded on the glider, we could vary the acceleration
of the glider.
Outline of technique:
Two photogates were set alongside the track about 0.5 m apart.
They were
connected through an interface to a desktop computer. Software
running on the
computer continuously monitored each photogate's light beam.
The cart was
released from rest near one of the photogates. As it was
accelerating it passed
through both photogate beams. It was stopped just before it
reached the pulley.
Whenever a metal strip ("flag") attached to the glider passed
through a light beam,
the beam was interrupted for the amount of time required for the
flag to pass by.
This time interval was measured by the software, which
displayed both the
duration of the interval and the instant of time at the middle of
the interval.
We measured the width of the flag (15 mm) and entered that
value into the
computer. The computer used this value, together with the
measured time
intervals to calculate the average speed of the glider during its
pass through each
photogate.
The procedure has two methods. In both methods the dependent
variables were
the glider's speed when it was at the center of each photogate,
and the time
interval spent between the photogates.
Method 1: The experiment was run four times with four
different values of the
hanging weight, but with the mass of the glider always the
same. In Method 1 the
value of the hanging mass was the independent variable.
Method 2: The experiment was run four more times with the
same hanging weight
each time, but with different loads placed on the glider to vary
its mass. In
Method 2 the mass of the glider was the independent variable.
All masses were measured to the nearest gram using a triple-
beam balance. The
computer displayed, for each run, the average speed of the
glider as it passed
through each photogate beam. These average speeds and the
time interval were
the dependent variables.
Discussion:
Data Summary:
Tables 1 and 2 below present the data obtained by the computer
for each of the
two methods. The velocities listed in columns 3 and 4 and the
time interval
between photogates listed in column 5 were measured by the
computer; those
values were copied from the computer display (see the raw data
in the appendix).
Summary of Measurements
Length of flag = ___0.015_____ ± _0.001_ m
Mass of weight hanger = ___0.010___ ± _0.001_ kg
Mass of glider = ___1.000___ ± _0.001_ kg
Table 1: Data from Method 1. The mass of the glider, m2 =
1.000 kg.
Run # m1
(kg)
v1
(m/s)
v2
(m/s)
(s)
1 0.11 0.97 1.38 0.424
2 0.21 1.70 2.15 0.260
3 0.31 2.32 2.78 0.196
4 0.41 2.85 3.32 0.162
Table 2: Data from Method 2.
The total hanging mass (the mass of the weight hanger and the
mass hung on it),
m1 = 0.110 kg.
Run # m2
(kg)
v1
(m/s)
v2
(m/s)
(s)
1 1.1 0.892 1.29 0.456
2 1.4 0.715 1.11 0.549
3 1.6 0.631 1.01 0.608
4 1.8 0.565 0.94 0.664
Analysis:
Method 1:
Table 3 lists the acceleration (a) derived for each run from the
data of Table 1.
Table 3: Computed accelerations (Method 1)
Run # m1
(kg)
a
1 0.11 0.972
2 0.21 1.70
3 0.31 2.32
4 0.41 2.85
The acceleration values listed were calculated from the
dependent variables by
using Eq. (5) in the lab manual,
a = (v2 - v1)/ .
The data from Table 3 are plotted in Figure 2 below.
Figure 2a: Glider acceleration versus hanging
mass for constant glider mass.
Figure 2b: When the data points are connected
by lines, a small amount of curvature becomes
evident.
Figure 2a shows that the glider's acceleration increases as the
hanging mass
increases. We do not expect these data to lie exactly on a
straight line, since it is
not the weight of the hanging mass (m1g) that causes the
acceleration, but the
tension in the string (see Eq. (2) in the lab manual). The
analysis in the lab manual
(Eq. (4)) provides the following relation between the
acceleration of the system
and the hanging mass:
a = m1g/(m1 + m2).
When the numerator and denominator are divided by the mass of
the glider, this
becomes
a = (m1 /m2)g / (m1 /m2 + 1).
When the ratio m1 /m2 is neglected compared to one, then a
linear relation results
(acceleration proportional to hanging mass m1), namely
a = m1g / m2.
In this method m1 ranges from 11% to 41% of m2 , so the
approximation m1 /m2
<< 1 is not very accurate here. Even so, the data points in
Figure 2 show, upon
close inspection, only a small departure from a straight line. To
emphasize this the
points have been connected, in Figure 2b, by lines to guide the
eye.
Method 2: Table 4 lists the acceleration derived for each run
from the data of
Table 2.
Table 4: Computed accelerations (Method 2)
Run # m1
(kg)
a
1 1.1 0.891
2 1.4 0.715
3 1.6 0.631
4 1.8 0.565
The acceleration values listed were calculated from the
dependent variables by
using Eq. (5) in the lab manual,
a = (v2 - v1)/ .
The data from Table 4 are plotted in Figure 3 below.
Figure 3: Glider acceleration versus glider mass.
The trend of the data supports the prediction of Newton's
Second Law: for a given
force, acceleration is inversely proportional to mass. To further
check this point,
we plotted the acceleration versus the reciprocal of the mass,
which according to
the second law should be a straight line. That plot is shown in
Figure 4, which
displays a nice linear trend.
Figure 4: Glider acceleration versus reciprocal of glider mass.
Errors:
The systematic errors are associated with uncertainties in the
measurements. The
measured quantities are (1) the flag width, measured to an
accuracy of about 7%,
(2) the masses of the system, measured to accuracies ranging
from about 0.1%, to
1%, and (3) the time intervals (the intervals during which the
flag blocked the
photogate beam). The error in the time interval measurements
depends on the
accuracy of the computer-based timing system, and the errors in
the derived
speeds depend on the accuracy of the computer-based timing
system as well as
the flag length. No information was provided regarding the
accuracy of the timing
system, so we don't know what uncertainties to associate with
the timing
measurement. The data points in Figure 4 were fitted to straight
lines by the
computer using linear least squares software. The program also
calculated the
regression coefficient, R. which is 0.999 for these data points.
A value of 1.00
means perfect agreement between the data and a straight line.
Thus, to a very high
degree of probability our data taken in method 2 are correctly
described by a
linear relation.
Conclusion:
The trends displayed in Figures 2 and 4 generally support the
predictions of
Newton's Second Law. When tested by least squares analysis,
the dependence of
the cart's acceleration on its mass (Figure 4) is in excellent
agreement with the
Second Law: for a given applied force the acceleration is
inversely proportional to
the mass.
Physics Laboratory Report Sample
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
1 10/20/2014 2:40 PM
Some objects around us are small but others occupy a large
amount of space. A
preliminary question for today’s project is: Does a larger body
(a body with greater volume) have
necessarily a larger mass? The following Activity will help you
to answer this question.
Five cylinders of different material have been provided (similar
to those pictured above) made of different materials. As you see
they have varying sizes.
a) For each sample, measure the mass, diameter and length.
Record the
measurements in the data table below.
metals mass (g) Diameter
(cm)
Length
(cm)
Volume
(cm
3
)
Density
(g/ cm
3
)
lead
tin
zinc
copper
aluminum
b) Assuming these are perfect cylinders, calculate the volume
and record the
result in your data table.
c) Does a larger body (a body with greater volume) have
necessarily a larger
mass?
d) In which sample is matter packed most densely?
LSW
8
Activity 1 You will
need: equal mass metal
cylinder set, vernier calipers,
top-load balance.
Fluids in Equilibrium
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
2 10/20/2014 2:40 PM 2
e) As you may recall from a discussion in class, density is a
measure of how much
matter (in grams) is packed in every cubic centimeter. Calculate
the density of
each sample. Record the results.
In Activity 1 you discovered that samples of different metals all
had different densities.
Our next question arises: Is the density a property of a sample
or rather a common
characteristic property of all samples made of the same
material? Consider, for
example, a sample of water and find out how the mass of a
sample of water varies with its
volume.
Since you will measure the volume of water using a graduated
cylinder, we list a few
tips to follow: (1) Hold a piece of white paper behind the
graduated cylinder to make
the liquid level easier to see, (2) Read the volume by examining
the top surface of a
liquid in the cylinder at eye level, (3) If the surface of a liquid
is curved (see Panel A in
the figure below), use the bottom of the curve for your
measurement. This curve is
called the meniscus of the liquid. (4) Estimate the position of
the bottom of the
meniscus between lines on the scale. Employ the full precision
of the scale on the side
of your measuring cylinder and take the reading up to the
nearest tenth of the smallest
division on the scale.
What is the volume of the liquid in the graduated cylinder in
Panel B of the figure? Record your reading to the nearest ten
milliliters (1 mL=1 cm
3
):
“The volume of the liquid is ________ mL.”
Inspect a 1000ml graduated cylinder provided by your instructor
and answer the following questions:
a) What are the smallest division and the estimated
fraction (one tenth) of the smallest division of your measuring
cylinder?
Complete the sentence:
“The smallest division is _____ mL, and estimated fraction is
_____ mL.“
Activity 2
Activity 3 You will
need: water, measuring
cylinders (1000 and 250
mL), top-load balance.
A B
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
3 10/20/2014 2:40 PM 3
b) Use a balance to measure the mass of an empty 250 mL
graduated cylinder.
Record your result:
“The mass of empty measuring cylinder is _________ g.”
Now you will look at how the mass and volume are related by
varying the volume while you measure the mass. After you pour
water into the graduated cylinder, clean the balance of any
spilled waters. Also wipe dry the inside and outside of the
cylinder each time before
weighing to avoid error. You may want to use a funnel or
syringe to prevent getting
water on the sides of the cylinder.
a) Fill the measuring cylinder with water up to about the 100,
120, 140, 160, and
180 mL mark. Measure the volume of each water sample using
the scale on the
cylinder. Employ the full precision of the scale as discussed
above. Record
your results in the data table below:
volume (mL) Mass of water
and cylinder (g)
mass of water(g) mass/volume (g/mL)
b) Measure the mass of each water sample using the balance.
Record the total
mass (water plus cylinder) as indicated in the table, then
subtract the mass of
the measuring cylinder itself to obtain the mass of the water
alone.
c) For each sample, calculate and record in the table the ratio of
mass to volume.
d) Graphing is a powerful method of revealing patterns and
building
mathematical models. Using MS Excel, make a coordinate
(scatter) plot of the
mass (in g) vs. volume (in cm
3
). Should the point (0,0) be included on the
graph? How do you know?
e) Remember to add all appropriate titles and labels, and also
add a linear
trendline with the equation displayed on the chart.
f) What is the value and meaning of the slope of the chart you
made in part e)?
g) How does the mass of the sample of water vary with its
volume?
_____________________________________________________
_____
Activity 4 You will
need: water, measuring
cylinder (250 mL), top-load
balance, syringe.
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
4 10/20/2014 2:40 PM 4
As you know, the volume of a liquid can be found by pouring it
into a graduated
cylinder, and the volume of solids can be found using a ruler
and mathematical
formulae if they happen to be regularly shaped. For example,
the volume of a cylinder
is found using the equation:
volume of a cylinder = π * radius
2
* height
In this experiment you measure the volume of five cylindrical
samples of aluminum.
a) Using the balance, determine the mass of all five
cylinders up to the nearest tenth of a gram. Include the
measurements of the
aluminum cylinder from Activity 1. Record your measurements
in the table
below:
Cylinder mass (g) height
(cm)
diameter
(cm)
volume
(cm
3
)
mass/volume
#1
(from Activity 1)
#2
#3
#4
#5
b) Using the vernier calipers, determine the height and diameter
of the cylinders.
Employ the full precision of your instrument and take readings
up to the
nearest tenth of a millimeter.
c) Calculate the volumes of your five objects and compute the
ratio of the mass
and volume to compare these quantities for different samples.
This helps you
see emerging patterns clearly.
d) Using MS Excel, make a coordinate (scatter) plot of the mass
(in g) vs. volume
(in cm
3
). Should the point (0,0) be included on the graph? How do you
know?
e) Remember to add all appropriate titles and labels, and also
add a linear
trendline with the equation displayed on the chart.
f) What is the value and meaning of the slope of the chart you
made in part e)?
g) How does the mass of aluminum vary with its volume?
h) How would you explain the fact that the density for water
and aluminum are
different?
Activity 5 You will
need: 5 aluminum cylinders,
vernier calipers, top-load
balance.
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
5 10/20/2014 2:40 PM 5
Your teacher will be looking for:
1. Accurate measurements of the volume
2.Correct calculations of the mass/volume ratio
3.Correct number of significant digits in your calculations
You probably noticed that scuba divers and sea creatures appear
almost weightless in
water. This means that water pushes upward on everything
under the blue sea and the
buoyant force almost exactly balances their weight (weight =
m*g). At the same time
water gets displaced when something gets submerged. This
buoyant force depends on
the volume of displaced fluid (liquid or gas).
So you may ask yourself: How does the buoyant force vary with
the volume of displaced water?
For this experiment, we will suspend the large aluminum
cylinder from the force sensor and partially submerge it in
water.
We’ll then observe how the measured weight from the force
sensor changes as the cylinder is lowered further into the water,
displacing more water.
a) Zero the force sensor, and then hang the cylinder from it.
Record the weight
of the cylinder in air from the force sensor:
“The weight of the cylinder in air is __________ N.”
Also record this value in the first row of the data table (weight
with zero water
displaced).
b) Now we will displace water and measure the weight of the
cylinder in water. Pour
water into the beaker to the 750 mL mark. Place the beaker on a
lab jack under the
cylinder. Use the lab jack to raise the beaker until it displaces
50.0 ml of water, and
record the new (apparent) weight. Record this value in the
second column of the
table below.
c) Continue to fill out the second column in the data table by
further raising the
beaker and recording the force sensor readings.
d) When an object is submerged in water, the apparent weight of
the object is less
than the weight in air because of the upward buoyant force (see
figure at right).
Use this reasoning to determine the buoyant force acting on the
cylinder for each
of your readings and record these values in the third column.
Activity 6 You will
need: object of volume of
about 250 cubic cm3, water,
economy force sensor, 1000
mL beaker.
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
6 10/20/2014 2:40 PM 6
Is the buoyant force directly proportional to the volume of
water displaced?
a) Graphing is powerful method of revealing patterns and
constructing mathematical models. Using MS Excel, make a
coordinate (scatter)
plot of the buoyant force acting on the cylinder in water vs the
volume of water
displaced. Add all appropriate titles and labels, and then add a
linear trendline with
the equation displayed on the chart.
b) What is the value and meaning of the slope of the chart you
made in part a)?
c) How does the buoyant force vary with weight of displaced
water? In order to
compare two forces rather than the force and volume, convert
the volume of
water displaced by the cylinder into the mass and then to the
weight of water
displaced. Recall that the density of fresh water is 1.0 g/cm
3
, meaning that each
cubic centimeter (1 mL = 1 cm
3
) has a mass of 1 gram. Use the fact that g = 9.8
N/kg to convert the mass (in kilograms) into the weight. Report
your results in
your data table. Double check your units!
Imagine that it is summer time and you’re
swimming in a pool. When you dive to the bottom
of the pool, you feel pressure acting on your ear-
drums and the pressure increases with depth. The
purpose of the following experiment is to
investigate how pressure increases with depth in
anticipation that this finding will provide an
explanation for the buoyant force.
a) Connect the pressure sensor to the computer interface
and the tubing to the sensor’s pressure port. Fill the 1000
mL cylinder with water. Slowly lower the tubing and record
the pressure reading every 5 cm as you go down. Record
your data in the table below.
volume of water
displaced by
cylinder (mL)
weight of
cylinder in
water (N)
buoyant force
on cylinder in
water (N)
weight of water
displaced (N)
0.0 0.0 0.0
50.0
100.0
150.0
200.0
250.0
Activity 7
Activity 8 You will
need: 1000 ml graduated
cylinder, metric ruler, water,
and PASCO low pressure
sensor (CI-6534).
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
7 10/20/2014 2:40 PM 7
depth under the
surface of water (cm)
pressure (kPa)
change in pressure
(kPa)
0.0 0
5.0
10.0
15.0
20.0
25.0
b) Describe how you arranged the metric ruler so that you could
measure the
depth as accurately as possible.
c) Calculate the change in pressure and record the values in the
table. (The
change in pressure is the difference between the pressure at a
given depth and
pressure at the surface.)
d) Using MS Excel, make a coordinate (scatter) plot of the
change pressure in
water vs depth under the surface of water. Add all appropriate
titles and labels,
and a linear trendline with the equation displayed on the chart.
e) How does the change in pressure vary with depth? Give
evidence for your
claims.
f) What is the meaning of the slope of the chart you made in
part d)?
g) The pressure reading should increase by 0.098 kPa for each
centimeter of
depth below the surface. Determine the percent error of your
measurement.
Your teacher will be looking for:
1. Accurate measurements of the volume and weight
2. Correct calculations of the buoyant force
3. Correct number of significant digits in your ratio
calculations.
4. Accurate measurement of the depth of the liquids.
5. Accurate measurement of the pressure in the liquids.
I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I
8 10/20/2014 2:40 PM 8
Appendix. How to Use the Vernier Caliper
When using metric, focus on the lower two scales. Notice that
there is a coarse
main scale that is fixed, and a finer vernier scale that slides.
The main scale gives
us the values before the decimal place (e.g. 14), and the vernier
scale the values
after the decimal place (e,g, .65). Note that the vernier scale
pictured is divided up
in 0.05 mm steps, meaning our measurements will precise to the
nearest 0.05 mm.
Also, we can see that the vernier scale only measures one full
millimeter! Some
calipers come in other units of precision, such as 0.1 mm or
0.01 mm steps, so
check yours carefully, but the principle outlined here is the
same.
An example is the easiest way to learn to use calipers, so let’s
see how we arrive at
a measurement of 14.65 mm from the figure above.
1. Look at where the 0 line on the vernier scale lines up with the
number
above it on the larger scale. In the figure, this 0 falls between
14 and 15
mm on the larger scale. That means that the jaws are open
between 14 and
15 mm. So 14 is the reading from the main scale, the value
before the
decimal place.
2. Now look on the vernier scale, and find the tick mark that
best lines up
with a tick mark on the main scale. The line between 6 and 7
lines up very
well with the line for 40 on the upper scale, this tells us that the
reading is
0.65 mm (halfway between , the fractional part of the
measurement. To
get the final answer, we put the two numbers together: 14 and
0.65, gives
us 14.65 mm.
3. Sometimes Step 2 can be a little tricky, so we can do a rough
check on our
result. Look back at where the 0 on the vernier scale falls
between the 14
and 15 mm: is it a little over halfway? If so, then 0.65 mm
sounds about
right for the fractional part of the measurement (remember the
whole
vernier scale is only 1 mm). Similarly, if the calipers were
instead set to
14.05 then we would expect the 0 tick mark on the vernier scale
to be
much closer to the 14 than the 15.

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  • 1. lab8/1.jpg lab8/2.jpg lab8/3.jpg lab8/4.jpg lab8/5.jpg lab8/6.jpg lab8/7.jpg Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 1 Between a Rock and a Cell Phone: Communication and Information Technology Use during the 2011 Egyptian Uprising Andrea Kavanaugh1 Steven D. Sheetz1
  • 2. Riham Hassan2 Seungwon Yang1 Hicham G. Elmongui3 Edward A. Fox1 Mohamed Magdy1 Donald J. Shoemaker1 1 Virginia Tech, Blacksburg, VA 24061, +1 (540) 231-1806 2 Arab Academy for Science and Technology, Cairo, Egypt 3 Alexandria University, Alexandria, Egypt kavan, sheetz, seungwon, fox, mmagdy, [email protected][email protected][email protected] ABSTRACT Many observers heralded the use of social media during recent political uprisings in the Middle East even dubbing Iran’s post election protests a “Twitter Revolution”. We seek to put into perspective the use of social media in Egypt during the mass political demonstrations in 2011. We draw on innovation diffusion theory to argue that these media could have had an impact beyond their low adoption rates due to other factors related to demographics and social networks. We supplement our social media data analysis with survey data we collected in June 2011 from an opportunity sample of Egyptian youth. We conclude that in addition to the contextual factors noted above, the individuals within Egypt who used Twitter during the uprising have the characteristics of opinion leaders. These findings contribute to knowledge regarding the role of opinion leaders and social media, especially Twitter, during violent political demonstrations. Keywords social media, mobile phones, Middle East, social networks, innovation diffusion.
  • 3. THE ROLE OF SOCIAL MEDIA IN POLITICAL CRISES Protesters took to the streets with "a rock in one hand, a cell phone in the other," according to Rochdi Horchani – a relative of Mohamed Bouazizi, the 26-year-old Tunisian street vendor who set himself on fire in December 2010 to protest police harassment and corruption (Ryan, 2011). Bouazizi’s death in early January 2011 as a result of his burns triggered riots leading to the downfall in mid-January of the 23-year reign of Tunisia’s President Ben Ali. A wave of protests against Middle East authoritarian governments followed in Egypt, Libya, Bahrain, Algeria, and Syria, and came to be dubbed the ‘Arab Spring’. Starting in July 2010, prior to the uprising, WikiLeaks began to release confidential State Department cables indicating that the US did not much admire the authoritarian leaders in many of these countries – a development played out via a set of online documents that certainly may have contributed to Arabs’ confidence in protesting. In addition, much credit has been given to the role played by social media used by citizens to share with each other and with international media the news of what was happening in the streets. On June 13, 2009, the day the Iranian government announced controversial results in Iran’s June 12, 2009 Presidential elections, hundreds of thousands of protesters came to Azadi (Freedom) Square in Tehran. In the protests that continued despite a number of deaths and injuries, the Western media declared this a ‘Twitter Revolution’ (Grossman, 2009; Schleifer, 2009). The role of Twitter and other social media in mass political protests has been heralded in the Arab Spring, as well. In Tunisia, Facebook became the medium of choice among social media, because Twitter adoption was very low and the (now former) Ben Ali government blocked
  • 4. Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 2 Flickr and YouTube (Lotan, Graeff, Ananny, Gaffney, Pearce and boyd, 2011; Saletan, 2011). In Egypt Facebook was also more widely adopted than Twitter, but Twitter is more resilient to Internet blockage by government. That is, Twitter can still be used over cell phones, which have a very high adoption rate throughout Egypt, Tunisia and Iran as well as the rest of the Middle East (described below). Egypt is the most populous Arab country with 84.5 million inhabitants in 2010, according to The World Bank (IBRD, 2010). Massive protests of corruption and unemployment over 18 days between January 25 and February 11, 2011 (primarily in the two largest cities, Cairo and Alexandria) led to the end of the 30-year reign of President Hosni Mubarak. To constrain the flow of cell phone communications from areas of Tehran where post-election protests were taking place, e.g., Azadi and Ferdowsi Squares and along Vali Asr Street, the Iranian government appeared to have restricted bandwidth on cell phone towers (Sohrabi-Haghighat and Mansouri, 2010). The authors also heard (through hearsay not verified) that to communicate without depending on the cell towers during demonstrations, people would sometimes pass messages to nearby fellow demonstrators using Bluetooth
  • 5. technology between cell phones. The Egyptian government also restricted cell phone traffic in areas of Cairo (Tahrir Square) and Alexandria during demonstrations, and cut off Internet access completely (Singel, 2011) for several days in January 2011. This type of government restriction of traffic on cell towers was also reported in the mass street protests over disputed elections in Belarus (Morozov, 2011; Zuckerman, 2009). In this paper we seek to put the use of social media, especially the micro-blogging service Twitter, into the larger perspective of diverse information sources during the political uprising in Egypt that led to the resignation and departure of President Mubarak on February 11, 2011. We compare social media use in Egypt with that of Tunisia (leading to the ouster of the 23-year reign of President Ben Ali) and of Iran (a non-Arab Middle Eastern country) during contested presidential elections in June 2009. We see similar technology adoption, demographic and social patterns in Egypt, Iran, and Tunisia where the Internet, cell phones, and most recently social media have been used to contribute to political uprisings (Kavanaugh, 1994, 1998, 1999, 2004). We use the theoretical framework of diffusion of innovation (Rogers, 1986, 1995) to argue in this paper that while adoption of social media, such as social networking sites (SNS) and Twitter, are generally very low in the region, they could have had an impact beyond their numbers due to a combination of related factors. These factors specifically are: concentration of Internet and especially social media adoption among young people, a disproportionately large number of young adults in the population, and the frequent sharing of information among social network members. While sharing information is fundamental to social networks (Stanley, 2005; Wellman and Berkowitz, 1988), social ties in Middle East societies tend to be strong and
  • 6. communication among members is frequent (Bayat, 2011). We collected and analyzed SNS and Twitter data in Egypt and Tunisia, and supplemented these with survey data we collected from an opportunity sample of young adults (specifically, public and private university students) in Alexandria, Egypt. We also draw on our own observations as eyewitnesses of demonstrations in Iran in 2009 and Egypt in 2011. We consider the use of social media during potentially violent political uprisings similar to their use during natural and man-made disasters (Kavanaugh, Yang, Sheetz, Li and Fox, 2011). That is, people use social network systems, twitter and blogs to communicate situation awareness and other information during disaster conditions or conditions of social convergence, such as mass rallies and political demonstrations (Hughes, Palen, Sutton, Liu and Vieweg, 2008; Hughes and Palen, 2009). This is part of a growing research area known as crisis informatics, so named by Hagar (Hagar, 2007) and extended by Palen, Hughes, and colleagues (Hughes, et al., 2008; Palen, Vieweg, Liu and Hughes, 2009; Starbird and Palen, 2011), among others. Crisis informatics pertains to the use of communication channels and messages to coordinate activity and convey information among citizens, rescue workers, government agencies, and others in situations of disaster and of social convergence. The recent literature on crisis informatics includes analyses of information seeking behavior following such disasters as 9/11 (Schneider and Foot, 2004), Hurricane Katrina (James and Rashed, 2006), the Virginia Tech shooting tragedy on April 16, 2007 (Palen, et al., 2009; Sheetz, Kavanaugh, Quek, Kim and Lu, 2010; Vieweg, Palen, Liu, Hughes and Sutton, 2008), the Haiti earthquake, and the Japanese tsunami, among many others. We draw on methods and findings from these and
  • 7. other crisis informatics studies. Conditions during some mass political uprisings, including those of the Middle East, are crises both for citizens and governments. For citizens, there is potential and actual violence, resulting in fear, injury, or death among participants at the hands of government forces or rival groups (e.g., several hundred deaths were reported from the initial crackdown by pro-Mubarak forces). For governments, there is the threat of instability and sometimes there is actual collapse (as in Egypt and Tunisia, but not Iran). In this paper, we focus on information sharing during the uprisings among the general public as opposed to rescue personnel or government officials. Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 3 DEMOGRAPHICS IN EGYPT, TUNISIA, AND IRAN Young people (aged 15-29) make up the largest proportion of the total population in most of the Middle East (Dhillon and Youssef, 2009). They are about a third of the total population in Egypt (29%) and Iran (35%) (Assaad and Barsoum, 2009; Salehi-Isfahani and Egel, 2009). Young people are often both relatively well educated, as mandatory primary education has led to significant education attainment in the past three decades,
  • 8. and unemployed, as it is difficult for the labor market to absorb the youth bulge (Assaad and Barsoum, 2009). The lack of good job opportunities for young people, together with their large numbers, has contributed to the rising sense of frustration and anti-government sentiment (Dhillon and Youssef, 2009). It has been well established that Egypt, Tunisia, and Iran are characterized, like many countries in the Middle East, as authoritarian, with varying levels of censorship over broadcast media, such as newspapers and TV (Moore and Springborg, 2010; Richards and Waterbury, 2007). While some elections are held at the parliamentary and presidential levels, candidates are carefully vetted and elections have been marked by allegations of fraud. INFORMATION COMMUNICATION TECHNOLOGY (ICT) ADOPTION IN EGYPT, TUNISIA, AND IRAN The adoption of information and communication technology (ICT) includes satellite television, private television networks, mobile phones, and the Internet, as well as social media (e.g., Facebook, Twitter). The diffusion of satellite communications (requiring the purchase of a satellite dish) and of privately owned broadcast (over-the-air) networks with Middle East news, talk shows, and political discussion has laid a foundation for rising expectations among citizens, businesses and other organizations (Alterman, 1998). The London-based Middle East Broadcast Corporation introduced Arab news and entertainment programming in 1991. Since 1996, Al-Jazeera TV, based in Qatar, covered Arab news and feature stories, and has expanded to global news and multiple languages (i.e., Arabic, Turkish, Persian, and English). Al-Jazeera has offered programming that is often critical of Middle East regimes and national or regional policies (Ghareeb, 2000).
  • 9. Although banned, satellite dishes in Iran are owned by many in the middle class, a segment of the population that has doubled in the past 15 years (Salehi-Isfahani and Egel, 2009). Internet adoption throughout the Middle East is quite variable; based on 2010 data from the International Telecommunications Union (ITU, 2010), World Internet Stats (http://www.internetworldstats.com/stats5.htm), and the OpenNet Initiative (http://opennet.net), Internet adoption in Tunisia and Iran were higher than Egypt at 36.8%, 35%, and 26.7%, respectively. Iran’s Internet adoption has been growing on average 48% annually over the past 8 years, despite government constraints and censorship. It is helpful to compare these percentages with those for cell phone (2010), Facebook (FB), and Twitter adoption (2011), as shown in Table 1. Table 1. Internet, Facebook, Twitter and Mobile Phone Adoption (per 100 inhabitants) Population (2010) Internet (2010) Facebook (FB) (2010) Twitter (2011) Cell Phone (2010) Egypt 84.5 million 26.7% 5.5% 0.15% 87.1%
  • 10. Tunisia 10.5 million 36.8% 17.6% 0.34% 95% Iran 73.9 million 35% 0.22% 0.05% 91.3% The most common SNS in many Middle Eastern states is Facebook (FB), but even FB usage is limited in the region. The highest adoption levels in January 2011 were in the UAE (45%) and Israel (43%), with both Bahrain and Qatar at 34%, according to the FB Statistics portal Socialbakers (http://socialbakers.com) and the Dubai School of Government (Mourtada and Salem, 2011). At 17.5%, however, Tunisia is among the next highest (after Lebanon at 23% and Kuwait at 21%). In Egypt, only 5.5% of the population was using FB at the outset of the uprising, and in Iran less than 1% (an estimated 0.22%). The Iranian government has frequently blocked the site for long periods, although many Iranians have been able to use proxy websites to access FB. Changes in FB adoption since the uprising are shown in Table 2 (IBRD, 2010; ITU, 2010; Mourtada and Salem, 2011). Table 2. Changes in Facebook (FB) Adoption since the Uprising FB Adoption (Jan 2011) FB Adoption (April 2011) FB Adoption (August 2011) FB Adoption % growth (Jan-Apr 2011) FB New Users (Jan-Apr 2011)
  • 11. % total population Egypt 5.5% 7.7% 10.5% 42% 2.3% Tunisia 17.6% 22.5% 24.7% 29% 5.1% Not only do young people (15-29 years old) make up about a third of the population in many countries of the Middle East, including Egypt, Tunisia, and Iran, but young people are also the highest proportion of Internet Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 4 users and of social media in particular (Mourtada and Salem, 2011, 2011). Youth make up about 70% of FB users in the Arab region generally, and make up 75% of FB users in Egypt and Tunisia (Mourtada and Salem, 2011). Twitter adoption was very low across the Arab region in 2011, with less than 1% in Tunisia (0.34%), Egypt (0.15%), and Iran (0.05%). A 2009 study by the Web Ecology Project (WEP) analyzed over 2 million twitter posts (tweets) on the Iran elections between June 7 (just before the election) and June 26, 2009 (Beilin, Blake, Cowell, Fisher, Gilbert, Hanson, Hwang and Leavitt, 2009). The WEP analyses include tweets both inside and outside Iran, with the vast majority of tweets being posted from outside Iran. For users inside Iran, it was difficult to browse the web, because the Internet was
  • 12. extremely slow during the weeks leading up to and following the elections. The government restricted Internet services and blocked social websites, including Twitter and FB. Mobile phone adoption throughout the region is much higher across the total population than the Internet and FB. It is close to full adoption in Tunisia (95%), followed by Iran (71%) and Egypt (67%). Lowest are Yemen (35%) and the Palestinian territories (29%). Mobile phone adoption is key to communications in the streets not only for voice and short message systems (SMS), including Twitter, but also for capturing images and video on cell phones, despite blockages and bandwidth restrictions. Adoption of ICT, like other innovations, is typically led by opinion leaders, i.e., individuals from all social backgrounds who are interested in new ideas, products and information, and are respected by members of their social networks who turn to them for advice (Rogers, 1986). Standard measures of opinion leadership include higher education (even among low socio-economic groups), greater exposure to media, greater talkativeness and sharing of information among social networks. Opinion leaders (also called influentials) play a central role in finding and evaluating information from mass media and other sources, and sharing it actively with people in their social circles (Keller and Berry, 2003). In this way, social networks are essential to innovation diffusion. The essential role played by opinion leaders in innovation diffusion is the basis of the two-step communication flow model (Katz and Lazarsfeld, 1955). Katz and Lazarsfeld specified a model in which communications from mass media (i.e., newspapers, TV, and Internet) are received and evaluated by influentials who then share their interpretation of that information to members of their social networks and sometimes the interested public.
  • 13. Various studies of Twitter have attempted to identify influence and influentials among twitterers on a given topic or domain area (Gomez-Rodriguez, Leskovec and Krause, 2010; Mustafaraj, Finn, Whitlock and Metaxas, 2011). To evaluate Egyptian twitterers for opinion leadership characteristics, we used the same measures employed by some researchers, such as number of followers and biographical cues for ‘elite’ types of actors, such as mainstream media employees, political actors, activists, and researchers (Leavitt, Burchard, Fisher and Gilbert, 2009; Lotan, et al., 2011). METHODS Our methods are comprised of the collection and analyses of Twitter data from Tunisia and Egypt, and survey data from an opportunity sample of young people in Egypt. We draw on our experiences, expertise, and observations in these countries and Iran in our conclusions and discussion of results. Twitter Analyses For the Twitter collections we used several tools, including Desktop Archivist, online (web) Archivist, and 140kit.com (Yang and Kavanaugh, 2011). We typed in key words or phrases and these tools collected tweets (i.e., short micro-blog messages or posts made by twitterers using the Twitter system) continuously for a given period of time. The tools also gave basic analyses for the data (i.e., how many people posted, their locations, language used, and some data visualizations). To identify opinion leaders, we used relevant data in our tweet collection, including the tweet ID (unique account name), tweet content, date posted, language, followers and user profile. User profiles give self-reported information about
  • 14. location and user bio (e.g., organization name, individual’s hobby or interests) although users do not always tweet from the location in their profile or match their bio. We distinguished organizations from individual influentials, and used number of followers to measure centrality of twitterer, in combination with bio data to identify type of actor information (Lotan, et al., 2011). For Egypt, we collected tweets from January 28 through February 2011 that used one of a variety of hashtags, including: #jan 25, #Egypt, #Mubarak, #elbaradei, #Tahrir #Tunisia, or #Yemen. Most tweets included multiple hashtags related to the Middle East protests. For this paper, we focused our analysis on 514,782 tweets posted during the days just before, until just after, Mubarak’s resignation, that is, the week of February 7 – 14, 2011. For Tunisia, we collected 65,784 tweets with multiple hashtags (#tunisia, #benali, #sidibouzid) from January 1 through February 1, 2011. We used visualizations produced by the Desktop Archivist and web-based Archivist. To analyze the data further, we examined profile information, including twitterer ‘status’ (profession or other self-identifying terms, some of which are not accurate or informative, such as “superman”), and location (e.g., Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 5
  • 15. country, city or region, sometimes not accurate or informative, such as “earth”). For location, we separated Twitter data whose profiles self-reported a location inside Egypt and those that self-reported locations outside Egypt, or locations were not usable (e.g., “nowhere”). In analyzing Twitter data to investigate the possibility that a disproportionate number of twitterers were opinion leaders, we focused on tweets that self-reported their location as within Egypt. We were not able to analyze further the location based on content analysis (Starbird and Palen, 2012), so our results are only an approximation regarding location. To identify individual influentials within Egypt from influential organizations (e.g., news media tweets) we separated tweets by organizations from tweets by individuals. We manually examined the profile ‘status’ of the top 10% of all 3675 individual twitterers inside Egypt whose tweets we collected between February 7 and 14, 2011. Although some studies use time data to measure the influence of twitterers (Gomez- Rodriguez, et al., 2010), we followed other studies that used measures of ‘centrality’, including the number of followers and profile bios (i.e., ‘elite types of status’) to evaluate opinion leadership and influence (Lotan, et al., 2011). In order to begin to put the use of social media in perspective with other sources of information used by Egyptians during the uprising we developed and administered a survey for an opportunity sample of Egyptian young people. Our sample was drawn from the student pool at Alexandria University. We cannot therefore generalize the results to the whole population, but rather we can only infer a pattern of information acquisition and dissemination based on the attitudes and behavior of a subset of Egyptian youth, and their friends and families. The Virginia Tech Institutional Review Board for
  • 16. Research Involving Human Subjects approved all procedures and instruments used in the study design, and the survey administration and analysis. We transcribed the survey into Arabic and recruited participants from Alexandria University in Egypt. Specifically, we recruited 398 undergraduate students of one of the authors, Professor Elmongui. The students were from two programs: normal public programs (PP) and special scientific programs (SSP) students. The tuition and fees of the SSP students are orders of magnitude higher than the PP students. Professor Elmongui provided the students with a link to the online survey at the end of the semester. We hosted the survey online on a server managed by one of the authors. We adapted the survey from previous questionnaires of our own and other researchers who have been investigating the use of the Internet, and social media in particular, regardless of geographic location (Kraut, Kiesler, Bonka, Cummings, Helgeson and Crawford, 2002). We added questions about diverse information sources that respondents might have used during the uprising, including various television and radio stations (e.g., Egyptian and Arabic channels), newspapers, and face-to-face communications with family, friends, acquaintances, and the public. RESULTS Our results lie in the collection and analysis of Twitter data primarily (in Egypt and Tunisia) and web crawls we conducted with seed words, to track and document events as they unfolded during the period between early January through March 2011. Further results are derived from the survey questionnaire we administered to university students in Alexandria, Egypt in June 2011.
  • 17. Twitter Analyses We collected and analyzed 65,748 tweets using multiple hashtags including #sidibouzid, #tunisia, and #tunileaks, from January 1 to February 1, 2011 that produced visualizations using Desktop Archivist and web- based Archivist. Tweet volume over the month of January (frequency of tweets per day) displayed clear peaks in the volume of tweets on January 9th, 10th, 12th, and 14th that correspond to key events and rallies leading up to the departure of President Ben Ali from Tunisia to Saudi Arabia on January 14, 2011. The sources of tweets are quite diverse, but predominantly come from the web. Additional sources include smart phones, as indicated by ‘Twitter for iPhone’ and ‘Twitter for Blackberry’. Other sources include tweet search aggregator programs, such as Tweetdeck and Hootsuite. These programs allow users to monitor a set of specific Twitter accounts they are following. Almost two-thirds (63%) of the tweets during the month of January were retweets (i.e., original tweets that are copied by other twitterers and sent out under their Twitter account as ‘retweets’). These tend to be news flashes rather than opinions or reflections. The protests in Tunisia inspired similar street demonstrations across the Middle East, the largest of which have been in Egypt. During the unrest in Libya and Syria that continued throughout the summer and fall of 2011 there was a near blackout of communication media of all kinds in both countries. The Egyptian government cut off access to the Internet and restricted the flow of cell phone network traffic on several occasions during the uprising. A ReTweet (RT) on the day of the million man march (February 1) for example says, “RT @[DK]: Mobiles around Tahrir Square are not working any more. Blocked too. Like internet
  • 18. #egypt #jan25 #cairo”. Nonetheless, a stream of communications, including tweets, found their way out of the Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 6 country. We analyzed 514,782 tweets posted during the days just before until just after Mubarak’s resignation, that is, the week of February 7-14, 2011. This was a critical week of demonstrations and political developments, and correspondingly, Twitter activity showed clear spikes during key events. The five most common hashtags and their frequency in our 514,782-tweet collection were #jan25, #egypt, #tahrir, #mubarak, and #cairo. To get a sense of where users were tweeting from, we collected data from user profiles and collapsed all locations within geographic category, shown for the sake of clarity and comparison; users indicate their location in multiple ways (e.g., the category “Egypt” includes all designations such as: Egypt; Cairo, Egypt; Cairo; Alexandria, Egypt). The highest number twitterers identified their location as Egypt (73,272), but this does not count locations given in Arabic script, followed by users whose location is unspecified or unknowable, e.g., “here” (57068). The next highest number of tweets by location was the United Kingdom (UK) and Europe (22,650), North America (37,268),
  • 19. and the Middle East and North Africa (31,507), excluding Egypt. The locations that are given in user profiles can be different from the location where the actual tweets were posted, since users travel. What is important to note is that the highest frequency of tweets appears to be within Egypt, whereas in the case of Iran during the June 2009 post-election demonstrations, studies estimated that there were fewer than 100 twitterers inside Iran with the vast majority outside (Beilin, et al., 2009; Gaffney, 2010). Users outside Iran were tweeting about events there, and often re-tweeting posts from users inside the country. To evaluate opinion leadership among our collection of Egyptian twitterers, we first separated tweets by location (inside versus outside Egypt) based on profile data. We had over 500,000 total tweets in the one-week collection, with 79,000 unique users and 4701 twitterers inside Egypt. Of the 4701 in Egypt, we further distinguished organizations from individuals to focus on individuals as influentials. We identified 26 organizations (e.g., Egyptian newspapers, TV channels, mobile service providers, travel agents) and 3675 individuals tweeting from Egypt. As noted, based on measures employed by other studies, we evaluated influentials by several measures, most notably, number of followers and profile bios. The top 10% of all 3675 individual twitterers within Egypt (i.e., 365 users with highest number of followers) had between 500 and 27,000 followers; the information users provide in their bios is generally consistent with the type of actor (“elite”) in other studies of opinion leadership on Twitter. For example, at the very top, nine individuals had between 10,000 and 27,000 followers; another ten individuals have between 5000 and 9000
  • 20. followers. Their bios include: correspondent for Al-Jazeera news, blogger/activist, award winning journalist, co- founder/marketing executive, actor/filmmaker, social activist, writer/reporter, lawyer/executive director, veterinarian, and social media consultant. These are high status or high activism individuals with a large number of followers. There are similar bio profiles scattered throughout the rest of the top 10% (367 twitterers). There is a long tail of 3308 twitterers who have fewer than 500 followers. Survey of Egyptian Youth We report here the descriptive statistics of our survey of public and private university students. Our host server registered a total of 255 collected surveys; we had to eliminate 14 surveys that were blank, giving a total of 241 usable surveys (a 60% response rate). In all the results, the percentages we report are valid frequencies. Demographics of Respondents: There were slightly more female respondents (53%) than male respondents (47%); almost all (97%) were single. They all lived in the city of Alexandria or nearby towns. There was some confusion about the question we asked regarding the year respondents were born, so the data is not usable for many subjects. However, as these were upper level undergraduate university students, and 60% of responses were between (birth year) 1988 and 1993, we have confidence that the bulk of respondents were in the range of 19-24 years old. Sources of Information and Communication during the Uprising: Among their sources of information and communication used during the uprising, respondents’ family members and friends figure prominently. Two-
  • 21. thirds of respondents (66.1%) reported face-to-face communication with their family and friends; an even higher proportion (80.2%) reported using their home phone or cell phone for voice or text communication with family members and friends. Only about a third (34.7%) reported face- to-face communication with people in the streets, shopkeepers, taxi drivers, or newspaper sellers as a source of information during the uprising. Among broadcast media, the most popular TV channel was ON TV (87.5%), followed by Dream (83.5%), and Egyptian channels 1 and 2 (59.7%), plus foreign channels (46.0%), such as, French TV, CNN, and Voice of America. Also popular were other Arabic channels, including Al Arabiya (39.5%), Al Jazeera (31.9%), and Hora (29.4%). A large proportion of respondents (41.9%) wrote in names of other television channels, including ABC News, Al Yawm, Al Hayah, Al Alm News (Iranian), Al Mostagela, TV 5 Russia Today, and CNN. Most respondents (84.5%) reported they did not listen to the radio; this might be because they were watching and Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 7 listening to television channels instead. Of the few who did report they listened to the radio, they used FM channels (6.9%), Middle East channels (4.9%), Cairo channel
  • 22. (3.7%), and other (2.9%). About two-thirds of respondents (69.8%) reported reading newspapers (offline). Online newspapers were among the most popular type of Internet sites visited by these participants (see next section) during the uprising. All respondents reported having cell phones. The major use, as expected, was to make or receive phone calls (92.6%), but many respondents (65.2%) also reported using them to send or receive text messages, browse the Internet (49.2%), and take pictures (38.5%) and videos (33.2%). Internet Use during the Uprising: The vast majority of respondents (94.5%) reported they used the Internet during the uprising (January-March 2011). Of those using the Internet, most respondents (96.8%) were using the Internet everyday (89.1% were using the Internet several times a day). Respondents accessed the Internet from multiple locations, but the most common location was home (98.4%), followed by public places (36.7%), such as Internet cafes, and another person’s house (29.4%). Only about a fifth (22.2%) accessed the Internet from work, and even fewer (14.5%) from school. On a typical day during the uprising, on average, respondents reported spending just over 7 hours per day on the Internet; the median number of hours a day was 6. Most respondents (76.9%) used English when they were using the Internet (including social network sites or Twitter). Although users can write their tweets in any language, the Twitter website (i.e., screen) did not have an Arabic language interface during the period of the uprising, although one was planned for release later in 2011. After English, more respondents (65.6%) reported writing in ‘Franco- Arabic’ (Arabic words using Latin script) than writing in Arabic (57.1%) or other languages (2.4%). (We did not include ‘Franco-Arabic’ tweets in our analysis
  • 23. of profile data of twitterers.) Newspaper websites were among the most popular websites visited (79.5%), followed by FB pages on the uprising (e.g., “We are all Khaled Said”) (78.3%), FB News organization pages e.g., RNN (68.4%), News websites (e.g., Masarawy) (44.7%), and television news channel websites (28.7%). Social Media Use during the Uprising: The vast majority of respondents (97.9%) reported that they used a social network site (e.g., FB) during the uprising, and most of them (90.9%) used it everyday (79.3% used it several times a day). The most frequently reported activity on an SNS was reading other people's posts (76.3%), followed by posting comments (71%), looking at site information of others (53.1%), posting pictures or videos (49.4%), joining groups (42.3%), and updating their own status (36.5%). Almost a third of respondents (31.8%) reported using Twitter (i.e., micro-blogging) during the uprising, with about a quarter (26.3%) using it at least once a week. Half of respondents (50.4%) were reading blogs; only a small proportion (5%) was writing blogs. Almost half of respondents (45%) were reading or writing blogs at least once a week. Most respondents (73.3%) were using some kind of Internet communication services such as Skype, MSN, or Yahoo messenger every day. The vast majority of respondents (95.1%) accessed video or photo sharing websites such as YouTube, Flickr, or FB, with 78.5% of the respondents using those sites everyday. Differences between Twitter and non-Twitter Users: Several differences exist between respondents that used Twitter versus those that use social networking, but not Twitter. Twitter users reported they used the Internet for more years than others (8.8 years versus 7.1, p=.039), and used the Internet from more locations (2.36 locations vs 1.93, p=.021). Twitter users also were significantly more
  • 24. likely to view videos on the Internet (6.39 versus 5.93, p=.035), write blogs (3.23 versus 2.43, p=.04), and use more features of social networking sites (3.86 versus 3.38, p=.088), than respondents that used social networking sites but not Twitter. Interestingly, Twitter users also are somewhat different from others offline, watching a larger variety of TV stations than others (5.09 rather than 4.22, p=0.001) and using more of the features on their cell phones than others (3.73 versus 2.93, p=0.002). Finally, Twitter users are more likely to receive information in face-to-face communications (2.08 versus 1.74, p=0.002) and to share more information with family and friends in face-to- face situations (6.14, 5.64, p=.030). Overall, these results suggest that Twitter users were more involved with both technology and people during the uprisings than users that did not use Twitter. Respondents’ Friends and Family: The majority of respondents reported that their friends and family members had access to the Internet (87.6%), were using social network sites (82.9%), such as FB, and were looking at video or photo sharing websites (84.1%). About a third (35.7%) of respondents’ reported their families and friends were reading or writing blogs. A vast majority (92.6%) had cell phones. The great majority of respondents (90.1%) communicated face-to-face at least once a week with family and friends; over two-thirds (69.3%) communicated face-to-face every day. A large majority of the respondents used social networking sites such as FB (83.3%) every day with friends and family, and communicated by cell phone (70.5%) daily with friends and family; over a third communicated daily by email (36.9%) or home phone (37.8%), and instant messaging services, such as MSN or Yahoo messenger (63.5%),
  • 25. daily with friends and family. The vast majority of respondents (93.5%) reported that they shared information they obtained from the Internet with their friends and family. A similar majority (94.3%) reported that their family members and friends shared with them information they obtained from the Internet (including FB, YouTube, and Twitter). Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 8 CONCLUSIONS Many observers of the uprisings in Iran in 2009 and the Arab states in 2011 heralded the use of social media, such as social network sites, photo and video sharing sites and blogging or micro-blogging services. Some went so far as to declare the Iranian protests a ‘Twitter Revolution’(Grossman, 2009Grossman, 2009; Schleifer, 2009). The role of Twitter and other social media in mass political protests has been the focus of much attention in the Arab Spring, too. However, the adoption rates of social media in Iran, Tunisia and Egypt were very low. Could these media really have the important role in the uprisings that so many observers, officials and news media suggested? We employed a diffusion of innovation approach, including the role of social networks and opinion leaders, to analyze the adoption and use of social media
  • 26. during the Egyptian uprising in 2011. We have argued that despite their low adoption rates, social media could have had a disproportionate impact due to a combination of demographic, social network, and information and communication technology (ICT) adoption factors. We compared Egypt with the cases of Tunisia and Iran where the use of social media also had a seemingly disproportionate impact. There is a high percentage of young people (aged 15-29) among the total population in most Middle Eastern countries, and a high proportion of Internet and social media users among young people. These two factors allow this segment of the population to draw on many online sources of information besides the more widely used mainstream media of television and newspapers. Additionally, in Middle Eastern societies close friends, and family and extended family members tend to communicate with each other on a fairly regular basis whether face-to-face, by telephone, or online. Given these conditions, we expect young people routinely shared information they obtained from online sources with other family and friends. As diffusion theory has established, social networks are essential to the communication of new information and ideas. The two-step flow of communication model emphasizes the role of opinion leaders in sharing information they obtain from mass media with members of their social networks. Our survey respondents’ use of the Internet and some social media (social network sites, especially FB and photo sharing sites) was quite high. This is not unexpected since our opportunity sample is taken from a population of university students. Use of Twitter was much less (just under one third). They all had cell phones and used them not only to send and receive phone calls, but also to send or receive texts, browse the Internet and
  • 27. to look at photos or videos. What we have tried to illustrate is that these young people shared information that they had obtained from various sources, including social media, with their friends and families. Moreover, the vast majority of respondents reported that their friends and families shared information that they had obtained from the Internet (including FB, YouTube, or Twitter) with them. The differences we found between survey respondents who used Twitter during the uprising and those that used social networking, but not Twitter, suggest consistent communication behavior of opinion leaders. Twitter users are significantly more experienced as Internet users and are more likely to view videos on the Internet, write blogs, and to use more features on SNS and on their cell phones than respondents that use social networking sites but not Twitter. Twitter users’ offline communication behavior is also significantly different from others, specifically, seeking more information sources from broadcast television and receiving and sharing information in face-to-face communications with family and friends. Twitter users were significantly more involved with both technology and people during the uprisings than users that did not use Twitter, consistent with the communication behavior of influentials. Our analysis of Twitter posts from Egypt and user profile data also support the idea that individuals actively tweeting from Egypt showed characteristics of opinion leaders. Specifically, the top 10% of all 3675 individual twitterers within Egypt (i.e., 365 users with highest number of followers) have between 500 and 27,000 followers; the information users provided in their profile bio was generally consistent with the type of actor (“elite”) in other studies of opinion leadership on Twitter. While our sample is limited, it is possible to see at
  • 28. least trends from our survey data among a segment of the population in Egypt that is important for both its large proportion to the total population and its large proportion of Internet and social media users. Ultimately, it seems sufficient for a few young people within a household or extended family network to have access to online information and discussion for the broader population to become aware of information and ideas beyond the more traditional sources of information, such as, television, radio, and newspapers. What the social media add to the other Internet sources of information, such as online news sites, are the opportunities for users to discuss and compare information with trusted social network sources, such as FB friends and friends of friends, as well as Twitter users whom they choose to follow. In this way, from the few to the many, social media can have a larger role in informing society than its adoption levels across the entire population would suggest. ACKNOWLEDGMENTS We would like to thank our survey respondents for their participation in this study and the National Science Foundation for support (Integrated Digital Library Support for Crisis, Tragedy and Recovery, IIS-09167333). Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 9
  • 29. REFERENCES 1. Alterman, J.B. (1998) New Media, New Politics? From satellite television to the Internet in the Arab World, The Washington Institute for Near East Policy, Washington, DC. 2. Assaad, R., Barsoum, G. (2009) Rising Expectations and Diminishing Opportunities for Egypt's Young, in Dhillon, N., Youssef, T. (Eds.) Generation in Waiting: The unfulfilled promise of young people in the Middle East, Brookings Institution, Washington, DC, pp. 67-94. 3. Bayat, A. (2011) Life as politics: How ordinary people change the Middle East, Stanford University Press, Palo Alto, CA. 4. Beilin, J., Blake, M., Cowell, M., Fisher, D., Gilbert, S., Hanson, R., Hwang, T., Leavitt, A. (2009) The Iranian election on Twitter: The first eighteen days, The Web Ecology Project, Cambridge, MA. 5. Dhillon, N., Youssef, T. (2009) Generation in Waiting: The unfulfilled promise of young people in the Middle East, Brookings Institution, Washington, DC. 6. Gaffney, D. (2010) #IranElection: Quantifying the role of Social Media in 140 Characters or Less, Senior Thesis, Bennington College, Bennington, VT, pp. 103. 7. Ghareeb, E. (2000) New Media and the Information Revolution in the Arab World, The Middle East Journal, 54 395-418. 8. Gomez-Rodriguez, M., Leskovec, J., Krause, A. (2010)
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  • 32. Where to Eat, and What to Buy, Free Press, New York. Kavanaugh et al. Between a Rock and a Cell Phone Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012 L. Rothkrantz, J. Ristvej and Z. Franco, eds. 10 23. Kraut, R., Kiesler, S., Bonka, B., Cummings, J., Helgeson, V., Crawford, A. (2002) Internet Paradox Revisited, Journal of Social Issues, 58 49-74. 24. Leavitt, A., Burchard, E., Fisher, D., Gilbert, S. (2009) The Influentials: New Approaches for Analyzing Influence on Twitter, Web Ecology Project, Cambridge, MA. 25. Lotan, G., Graeff, E., Ananny, M., Gaffney, D., Pearce, I., boyd, d. (2011) The Revolutions were Tweeted, International Journal of Communicaiton, 5 1375-1405. 26. Moore, H.C., Springborg, R. (2010) Globalization and the Politics of Development in the Middle East, Cambridge University Press, Cambridge. 27. Morozov, E. (2011) The Net Delusion: The dark side of Internet freedom, PublicAffairs Books, New York. 28. Mourtada, R., Salem, F. (2011) Civil Movements: The impact of Facebook and Twitter, Arab Social Media Report, Dubai School of Government, Dubai. 29. Mourtada, R., Salem, F. (2011) Facebook Usage: Factors
  • 33. and analysis, Arab Social Media Report, Dubai School of Government, Dubai. 30. Mustafaraj, E., Finn, S., Whitlock, C., Metaxas, P. (2011) Vocal Minority versus Silent Majority: Discover- ing opinions of the long tail, Proceedings of Social Computing, IEEE Computer Society, Cambridge, MA. 31. Palen, L., Vieweg, S., Liu, S., B., Hughes, A.L. (2009) Crisis Informatics: Studying Crisis in a Networked World, Social Science Computer Review, 27 467-480. 32. Richards, A., Waterbury, J. (2007) A Political Economy of the Middle East, Westview Press, Boulder. 33. Rogers, E. (1986) Communication of Innovation, Free Press, New York, NY. 34. Rogers, E. (1995) Diffusion of Innovation, Simon and Schuster, New York, NY. 35. Ryan, Y. (2011) How Tunisia's Revolution Began, Al Jazeera English (http://www.aljazeera.com/indepth/features/2011/01/201112612 1815985483.html). 36. Salehi-Isfahani, D., Egel, D. (2009) Beyond Statism: Toward a new social contract for Iranian youth, Dhillon, N., Youssef, T. (Eds.) Generation in Waiting: The unfulfilled promise of young people in the Middle East, Brookings Institution, Washington, DC, pp. 39-66. 37. Saletan, W. (2011) Springtime for Twitter: Is the Internet driving the revolutions of the Arab Spring? Slate (http://www.slate.com/articles/technology/future_tense/2011/07/ springtime_for_twitter.html). 38. Schleifer, Y. (2009) Why Iran's Twitter revolution is
  • 34. unique, Christian Science Monitor. 39. Schneider, S., Foot, K. (2004) Crisis Communication & New Media: The Web after September 11, in: Howard, P., Jones, S. (Eds.) Society Online: The Internet in Context, Sage, Beverly Hills, CA, pp. 137-154. 40. Sheetz, S., Kavanaugh, A., Quek, F., Kim, B.J., Lu, S.-C. (2010) The Expectation of Connectedness and Cell Phone Use in Crises, International Journal of Emergency Management, 7, 124-136. 41. Singel, R. (2011) Egypt Shut Down Net with Big Switch Not Phone Calls, Wired. 42. Sohrabi-Haghighat, H., Mansouri, S. (2010) Where is My Vote? ICT politics in the aftermath of Iran's presidential election, International Journal of Emerging Technologies and Society, 8, 24-41. 43. Stanley, B. (2005) Middle East city networks and the "new urbanism", Cities, 22, 189-199. 44. Starbird, K., Palen, L. (2011) "Voluntweeters:" Self- organizing by digital volunteers in times of crisis, Proceedings of the CHI 2011, Vancouver, BC. 45. Starbird, K., Palen, L. (2012) (How) Will the Revolution be Retweeted? Information diffusion and the 2011 Egyptian uprising, Proceedings of Computer Supported Cooperative Work (CSCW 2012), Seattle, WA. 46. Vieweg, S., Palen, L., Liu, S., B., Hughes, A.L., Sutton, J. (2008) Collective Intelligence in Disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech shooting, in Fiedrich, F., Van de Walle, B. (Eds.) Proceedings of Information Systems for Crisis Response and Management, Washington,
  • 35. DC. 47. Wellman, B., Berkowitz, S.D. (1988) Social Structures: A network approach, Cambridge University Press, New York, NY. 48. Yang, S., Kavanaugh, A. (2011) Twitter Data Collection, Analysis and Visualization using Open Source Tools: Tutorial, Technical Report No. 27, Virginia Tech, Blacksburg, VA. 49. Zuckerman, E. (2009) Studying Twitter and the Moldovan protests, My heart's in Accra (http://www.ethanzuckerman.com/blog/2009/04/13/studying- twitter-and-the-moldovan-protests/). Assignment 3B- Summary Paper Name: Summary of Pass it on?: Retweeting in Mass Emergency Starbird and Palen (2010) In the study “Pass it on? Retweeting in Mass Emergency” Starbird and Palen (2010) argued that the popular micro- blogging site Twitter and its retweet function should be given serious consideration for future application by officials when creating and propagating emergency communication in a crisis. The on-line technology’s widespread adoption and the capacity to rapidly disseminate critical information to at-risk locals was proven effective in their analysis of Twitter and retweeting behaviour during the Red River Flooding and the Oklahoma grassfires crisis of 2009. Twitter, a micro-blogging social media platform, enables a maximum of 140 character tweet to be communicated between networked users and allows its followers to easily rebroadcast an original authored tweet using Twitter’s retweet function,
  • 36. which provides a powerful mechanism to proliferate information on a massive scale. Starbird and Palen (2010) claimed that the retweet function played a critical role in propagating information to the public during all phases of the two emergency events because there were more emergency related retweets than original tweets in their data sets. Since the retweet identifies the original author, Starbird and Palen (2010) concluded that this function of Twitter acted as a recommendation tool for locals when choosing to spread tweets from various sources. During the analysis of the two disasters, Starbird and Palen (2010) took a close look at the content of the tweets to determine authorship and dissemination behaviour. Starbird and Palen (2010) observed that the type of microblogged information differed between locals and the general public during the mass emergency events but the retweet function of Twitter proved valuable to both groups. The broader public were more interested in sharing general information about the emergency event and retweeted information ranging from photographs to prayers for those affected, whereas, locals were most interested in circulating pertinent emergency related information that was specific and relevant to their local situation. Starbird and Palen (2010) concluded that, since Twitter encourages full public participation but currently remains an unregulated means to disseminate information, the formal role for emergency management organizations in the social media world will continue to be beneficial. From their analysis of the two emergency events, Starbird and Palen (2010) asserted that authorship from trusted sources played an important role for locals disseminating emergency related information since the majority of retweeted content was originated by local and mainstream media and other official organizations. Starbird and Palen (2010) further suggest that local behavior and use of the retweet function of Twitter in an emergency should be observed by the emergency management information systems when
  • 37. considering social media’s role in future crisis situations. Starbird, K., & Palen, L. (2010). Pass it On?:Retweeting in Mass Emergency. In Proceedings of the 7th International ISCRAM Conference. Seattle, USA. Retrieved from http://www.iscram.org/ISCRAM2010/Papers/119- Starbird_etal.pdf Very well done. Knowledge525% Organization/paragraphing425% Coherence/cohesion515% References515% Grammar510% Audience510% Points (out of 25)24 Sheet1Knowledge525%Organization/paragraphing425%Coheren ce/cohesion515%References515%Grammar510%Audience510% Points (out of 25)24 Sheet2 Assignment 3B- Summary Paper Name: Summary of Between a Rock and a Cell Phone: Communications and Information Technology Use during the 2011 Egyptian Uprising Kavanaugh et al. (2012) In their article, “Between a Rock and a Cell Phone: Communications and Information Technology Use during the 2011 Egyptian Uprising”, Kavanaugh et al. (2012) argued that social media may have played a crucial role in the uprisings,
  • 38. despite low adoption rates of the technology by Arab cultures. This was possible due to factors specific to Egypt, such as demographics (the large proportion of young people aged 15- 29), the role of opinion leaders, and the nature of social networks in Arab cultures. To begin with, Kavanaugh, et al. (2012) argued demographics could have played an important role in social media’s impact on events because young people, who make up a disproportionately large part of the population, are actively involved in social media networks and tend to seek and share information on the Internet. These attributes of this age group contributed to the impact SNS had during mass disruptionsthe uprising in Egypt because a huge portion of the population were Internet savvy and used the Internet to find information through various sources and subsequently share it with their family and friends. Another factor Kavanaugh et al. (2012) highlighted which affected social media’s impact on events, is the role opinion leaders play in society, those with a higher education, a large follower base on Twitter, an elite type of citizen (such as actors or activists), and are respected by members of society. Kavanaugh et al. (2012) argued Oopinion Lleaders could play an important role in crisis communications because they seek and evaluate information from media and share their interpretation with their social networks (Kavanaugh, et al., 2012). Comment by McCagherty: This list is not parallel, which interferes with understanding. The final influential factor Kavanaugh et al. (2012) highlighted was the tight-knit social networks in Arab cultures. Kavanaugh et al. (2012) claimed this could contribute significantly to information dissemination because the strong social ties create frequent information sharing between families and friends. This frequent information sharing provides a greater opportunity to coordinate activities and disseminate information with a large and trusted social network.
  • 39. Reference Kavanaugh, A., Hassan, R., Elmongui, H. G., Magdy, M., Sheetz, S.D., Yang, S.,… Shoemaker, D. (2012). Between a rock and a cell phone: Communication and information technology use during the 2011 Egyptian uprising. Proceedings of the 9th International ISCRAM Conference, Vancouver, Canada. Retrieved from http://www.iscramlive.org/ISCRAM2012/proceedings/185.pdf You have clearly identified the main claim of the article and the supporting details. You have also used very strong transitions between each paragraph indicating the ideas connections to one another and to the main claim. (I’ve made a few corrections to grammar) Very well done! 1 Knowledge525% Organization/paragraphing525% Coherence/cohesion515% References515% Grammar410% Audience510% Points (out of 25)25
  • 40. Sheet1Knowledge525%Organization/paragraphing525%Coheren ce/cohesion515%References515%Grammar410%Audience510% Points (out of 25)25 Sheet2 Inadequate: 2 Adequate: 3 Good: 4 Excellent: 5 Domain specific knowledge 30% The writer does not demonstrate an understanding of the information. The text does not provide answers to questions about the subject. The writer seems uncomfortable with content but is able to explain basic concepts. The writer is at ease with the content although sometimes fails to elaborate on specific statements. The writer demonstrates full understanding of the content and explicitly elaborates and supports all statements. Organization and paragraphing 25% Text is composed of big blocks of unstructured text or random bullets. Paragraphs are used but the ideas seem disjointed. Work still needed on transitions between paragraphs and parallelism. Paragraphs are used and the ideas are tied together with transitions.
  • 41. Paragraphs are used and the ideas are tied together with transitions. The text includes summative headings to make it easy to skim for the main points. Coherence, cohesion—a sense of flow, a sense of pattern, a sense of a unified message 20% Sequence of information is difficult to follow. Reader has difficulty following the organization of ideas because the text does not provide explicit connections between ideas. Text presents information in a logical sequence that a reader can follow. Text presents information in a logical, interesting sequence which reader can follow. The connections between ideas are explicitly stated without redundancy. Grammar, spelling, punctuation 15% Text could benefit from further work in using correct grammar, spelling and punctuation. There are significant mistakes in more than one of these areas. Text could benefit from further work in using correct grammar, spelling and punctuation. There are significant mistakes in at least one of these areas.
  • 42. Text uses correct grammar, spelling and punctuation. There are some mistakes in one of these areas. . Text consistently uses correct grammar, spelling and punctuation. There are few to no mistakes in each of these areas. References, sources, resources 10% Text provides no sources or references. Or, sources and references are included but do not conform to APA standards. Text includes some source and references but contain some significant mistakes in APA formatting. Sources and resources are provided and conform to APA standards Sources and resources are consistently provided and conform to APA standards with no mistakes. Checklist for Summary Paper Name: The purpose of the checklist is to help you focus on the specific items you need to include in the summary paper and the assignment. Read through your paper to ensure you have completed all the items on the checklist. Please include a copy of the completed checklist when you submit your paper. Demonstrated use of this checklist is worth 5% of your total mark for this assignment. Criteria Statement YES NO Describes in own words the main argument the authors hope to prove with their research.
  • 43. Discusses the methodology used by the authors. Presents the results and conclusions the authors reached as a result of their work. Includes the implications of the research as described by the authors. Paraphrases effectively without losing focus of the meaning and intended content. Uses language, sentence structure and mechanics accurately. Follows assignment word guide. Does not include an evaluation/interpretation of the data. Does not include direct quotes. Uses APA style and citation accurately.
  • 44. Assignment 3 Summary of Sutton, Palen, and Shklovski’s 2008 article, “Backchannels on the Front Lines: Emergent Uses of Social Media in the 2007 Southern California Wildfires” What is the summary paper? It functions as one building block in a research paper literature review. * What does this mean? Summarizing a research paper serves to let another person know what has been done in a field without having to read other research papers. This helps contextualize the new research that you would be presenting in a longer research paper. *
  • 45. What is the purpose of our summary paper? To allow you to practice summarizing at the paragraph (rather than sentence) level. To allow you to articulate the main points and reasoning of an article to allow someone else to understand it. * What should the summary paper look like? It doe NOT consist of your summary sentences from the matrix/chart. It does NOT follow the same order of ideas as the original article. It does NOT need introduction or conclusion paragraphs. It does not include an evaluation/interpretation. It does not include direct quotes. * So what DOES it include? Begin with the main claim of the article and the reasoning behind it: e.g. In her essay “Big Box Stores Are Bad for Main Street,” Betsy Taylor argues that chain stores harm communities by taking the life out of downtown shopping districts.
  • 46. * So what DOES it include? Begin with the main claim of the article and the reasoning behind it. The body paragraphs should develop the major supporting details from the article, with clear transitions between them. Maintain the distinction between your voice and the voice of our authors (e.g. using their names and signal phrases as you did in your matrix sentences). Include a bibliographic reference to the article. * That’s it! * Physics Laboratory Report Sample PHY 223 Lab Report
  • 47. Newton's Second Law Your Name: Partner's Full Name(s): Date Performed: Date Due: Date submitted: Lab Section: (number) Instructor: (Name) Introduction We verified Newton's Second Law for one-dimensional motion by timing an accelerated glider moving along a flat track. We varied both the accelerating force and the mass of the glider. We found that for a given force the acceleration of the glider was inversely proportional to the mass of the glider, in agreement with Newton's Second Law. Experimental Procedure Description of the Apparatus: A sketch showing the essential elements of the apparatus is presented in Figure 1. below:
  • 48. Figure 1 Experimental set-up The experiment was conducted using a glider (a low-friction cart) rolling on a smooth, flat, level track. One end of a string was attached to the front of the glider. From the glider the string passed over a pulley mounted at the end of the track, and then downward to a weight hanger hooked to its lower end. Because of the very low friction of the glider's wheels and of the pulley, any weight hung on the string resulted in a horizontal force pulling the glider along the track. By varying either the amount of mass placed on the weight hanger or the amount of extra mass loaded on the glider, we could vary the acceleration of the glider. Outline of technique: Two photogates were set alongside the track about 0.5 m apart. They were connected through an interface to a desktop computer. Software running on the computer continuously monitored each photogate's light beam. The cart was released from rest near one of the photogates. As it was accelerating it passed through both photogate beams. It was stopped just before it
  • 49. reached the pulley. Whenever a metal strip ("flag") attached to the glider passed through a light beam, the beam was interrupted for the amount of time required for the flag to pass by. This time interval was measured by the software, which displayed both the duration of the interval and the instant of time at the middle of the interval. We measured the width of the flag (15 mm) and entered that value into the computer. The computer used this value, together with the measured time intervals to calculate the average speed of the glider during its pass through each photogate. The procedure has two methods. In both methods the dependent variables were the glider's speed when it was at the center of each photogate, and the time interval spent between the photogates. Method 1: The experiment was run four times with four different values of the hanging weight, but with the mass of the glider always the same. In Method 1 the value of the hanging mass was the independent variable. Method 2: The experiment was run four more times with the same hanging weight each time, but with different loads placed on the glider to vary its mass. In Method 2 the mass of the glider was the independent variable.
  • 50. All masses were measured to the nearest gram using a triple- beam balance. The computer displayed, for each run, the average speed of the glider as it passed through each photogate beam. These average speeds and the time interval were the dependent variables. Discussion: Data Summary: Tables 1 and 2 below present the data obtained by the computer for each of the two methods. The velocities listed in columns 3 and 4 and the time interval between photogates listed in column 5 were measured by the computer; those values were copied from the computer display (see the raw data in the appendix). Summary of Measurements Length of flag = ___0.015_____ ± _0.001_ m Mass of weight hanger = ___0.010___ ± _0.001_ kg Mass of glider = ___1.000___ ± _0.001_ kg Table 1: Data from Method 1. The mass of the glider, m2 = 1.000 kg. Run # m1 (kg)
  • 51. v1 (m/s) v2 (m/s) (s) 1 0.11 0.97 1.38 0.424 2 0.21 1.70 2.15 0.260 3 0.31 2.32 2.78 0.196 4 0.41 2.85 3.32 0.162 Table 2: Data from Method 2. The total hanging mass (the mass of the weight hanger and the mass hung on it), m1 = 0.110 kg. Run # m2 (kg) v1 (m/s) v2 (m/s) (s) 1 1.1 0.892 1.29 0.456 2 1.4 0.715 1.11 0.549 3 1.6 0.631 1.01 0.608 4 1.8 0.565 0.94 0.664
  • 52. Analysis: Method 1: Table 3 lists the acceleration (a) derived for each run from the data of Table 1. Table 3: Computed accelerations (Method 1) Run # m1 (kg) a 1 0.11 0.972 2 0.21 1.70 3 0.31 2.32 4 0.41 2.85 The acceleration values listed were calculated from the dependent variables by using Eq. (5) in the lab manual, a = (v2 - v1)/ . The data from Table 3 are plotted in Figure 2 below. Figure 2a: Glider acceleration versus hanging mass for constant glider mass.
  • 53. Figure 2b: When the data points are connected by lines, a small amount of curvature becomes evident. Figure 2a shows that the glider's acceleration increases as the hanging mass increases. We do not expect these data to lie exactly on a straight line, since it is not the weight of the hanging mass (m1g) that causes the acceleration, but the tension in the string (see Eq. (2) in the lab manual). The analysis in the lab manual (Eq. (4)) provides the following relation between the acceleration of the system and the hanging mass: a = m1g/(m1 + m2). When the numerator and denominator are divided by the mass of the glider, this becomes a = (m1 /m2)g / (m1 /m2 + 1). When the ratio m1 /m2 is neglected compared to one, then a linear relation results (acceleration proportional to hanging mass m1), namely a = m1g / m2. In this method m1 ranges from 11% to 41% of m2 , so the approximation m1 /m2 << 1 is not very accurate here. Even so, the data points in Figure 2 show, upon close inspection, only a small departure from a straight line. To emphasize this the
  • 54. points have been connected, in Figure 2b, by lines to guide the eye. Method 2: Table 4 lists the acceleration derived for each run from the data of Table 2. Table 4: Computed accelerations (Method 2) Run # m1 (kg) a 1 1.1 0.891 2 1.4 0.715 3 1.6 0.631 4 1.8 0.565 The acceleration values listed were calculated from the dependent variables by using Eq. (5) in the lab manual, a = (v2 - v1)/ . The data from Table 4 are plotted in Figure 3 below. Figure 3: Glider acceleration versus glider mass.
  • 55. The trend of the data supports the prediction of Newton's Second Law: for a given force, acceleration is inversely proportional to mass. To further check this point, we plotted the acceleration versus the reciprocal of the mass, which according to the second law should be a straight line. That plot is shown in Figure 4, which displays a nice linear trend. Figure 4: Glider acceleration versus reciprocal of glider mass. Errors: The systematic errors are associated with uncertainties in the measurements. The measured quantities are (1) the flag width, measured to an accuracy of about 7%, (2) the masses of the system, measured to accuracies ranging from about 0.1%, to 1%, and (3) the time intervals (the intervals during which the flag blocked the photogate beam). The error in the time interval measurements depends on the accuracy of the computer-based timing system, and the errors in the derived speeds depend on the accuracy of the computer-based timing system as well as the flag length. No information was provided regarding the accuracy of the timing system, so we don't know what uncertainties to associate with the timing measurement. The data points in Figure 4 were fitted to straight lines by the
  • 56. computer using linear least squares software. The program also calculated the regression coefficient, R. which is 0.999 for these data points. A value of 1.00 means perfect agreement between the data and a straight line. Thus, to a very high degree of probability our data taken in method 2 are correctly described by a linear relation. Conclusion: The trends displayed in Figures 2 and 4 generally support the predictions of Newton's Second Law. When tested by least squares analysis, the dependence of the cart's acceleration on its mass (Figure 4) is in excellent agreement with the Second Law: for a given applied force the acceleration is inversely proportional to the mass. Physics Laboratory Report Sample I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 1 10/20/2014 2:40 PM Some objects around us are small but others occupy a large amount of space. A preliminary question for today’s project is: Does a larger body (a body with greater volume) have necessarily a larger mass? The following Activity will help you
  • 57. to answer this question. Five cylinders of different material have been provided (similar to those pictured above) made of different materials. As you see they have varying sizes. a) For each sample, measure the mass, diameter and length. Record the measurements in the data table below. metals mass (g) Diameter (cm) Length (cm) Volume (cm 3 ) Density (g/ cm 3 ) lead tin zinc copper
  • 58. aluminum b) Assuming these are perfect cylinders, calculate the volume and record the result in your data table. c) Does a larger body (a body with greater volume) have necessarily a larger mass? d) In which sample is matter packed most densely? LSW 8 Activity 1 You will need: equal mass metal cylinder set, vernier calipers, top-load balance. Fluids in Equilibrium I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 2 10/20/2014 2:40 PM 2 e) As you may recall from a discussion in class, density is a measure of how much matter (in grams) is packed in every cubic centimeter. Calculate
  • 59. the density of each sample. Record the results. In Activity 1 you discovered that samples of different metals all had different densities. Our next question arises: Is the density a property of a sample or rather a common characteristic property of all samples made of the same material? Consider, for example, a sample of water and find out how the mass of a sample of water varies with its volume. Since you will measure the volume of water using a graduated cylinder, we list a few tips to follow: (1) Hold a piece of white paper behind the graduated cylinder to make the liquid level easier to see, (2) Read the volume by examining the top surface of a liquid in the cylinder at eye level, (3) If the surface of a liquid is curved (see Panel A in the figure below), use the bottom of the curve for your measurement. This curve is called the meniscus of the liquid. (4) Estimate the position of the bottom of the meniscus between lines on the scale. Employ the full precision of the scale on the side of your measuring cylinder and take the reading up to the nearest tenth of the smallest division on the scale. What is the volume of the liquid in the graduated cylinder in Panel B of the figure? Record your reading to the nearest ten milliliters (1 mL=1 cm
  • 60. 3 ): “The volume of the liquid is ________ mL.” Inspect a 1000ml graduated cylinder provided by your instructor and answer the following questions: a) What are the smallest division and the estimated fraction (one tenth) of the smallest division of your measuring cylinder? Complete the sentence: “The smallest division is _____ mL, and estimated fraction is _____ mL.“ Activity 2 Activity 3 You will need: water, measuring cylinders (1000 and 250 mL), top-load balance. A B I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 3 10/20/2014 2:40 PM 3 b) Use a balance to measure the mass of an empty 250 mL graduated cylinder. Record your result:
  • 61. “The mass of empty measuring cylinder is _________ g.” Now you will look at how the mass and volume are related by varying the volume while you measure the mass. After you pour water into the graduated cylinder, clean the balance of any spilled waters. Also wipe dry the inside and outside of the cylinder each time before weighing to avoid error. You may want to use a funnel or syringe to prevent getting water on the sides of the cylinder. a) Fill the measuring cylinder with water up to about the 100, 120, 140, 160, and 180 mL mark. Measure the volume of each water sample using the scale on the cylinder. Employ the full precision of the scale as discussed above. Record your results in the data table below: volume (mL) Mass of water and cylinder (g) mass of water(g) mass/volume (g/mL) b) Measure the mass of each water sample using the balance. Record the total mass (water plus cylinder) as indicated in the table, then subtract the mass of the measuring cylinder itself to obtain the mass of the water
  • 62. alone. c) For each sample, calculate and record in the table the ratio of mass to volume. d) Graphing is a powerful method of revealing patterns and building mathematical models. Using MS Excel, make a coordinate (scatter) plot of the mass (in g) vs. volume (in cm 3 ). Should the point (0,0) be included on the graph? How do you know? e) Remember to add all appropriate titles and labels, and also add a linear trendline with the equation displayed on the chart. f) What is the value and meaning of the slope of the chart you made in part e)? g) How does the mass of the sample of water vary with its volume? _____________________________________________________ _____ Activity 4 You will need: water, measuring
  • 63. cylinder (250 mL), top-load balance, syringe. I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 4 10/20/2014 2:40 PM 4 As you know, the volume of a liquid can be found by pouring it into a graduated cylinder, and the volume of solids can be found using a ruler and mathematical formulae if they happen to be regularly shaped. For example, the volume of a cylinder is found using the equation: volume of a cylinder = π * radius 2 * height In this experiment you measure the volume of five cylindrical samples of aluminum. a) Using the balance, determine the mass of all five cylinders up to the nearest tenth of a gram. Include the measurements of the aluminum cylinder from Activity 1. Record your measurements in the table below: Cylinder mass (g) height (cm) diameter (cm)
  • 64. volume (cm 3 ) mass/volume #1 (from Activity 1) #2 #3 #4 #5 b) Using the vernier calipers, determine the height and diameter of the cylinders. Employ the full precision of your instrument and take readings up to the nearest tenth of a millimeter. c) Calculate the volumes of your five objects and compute the ratio of the mass and volume to compare these quantities for different samples. This helps you see emerging patterns clearly. d) Using MS Excel, make a coordinate (scatter) plot of the mass (in g) vs. volume (in cm
  • 65. 3 ). Should the point (0,0) be included on the graph? How do you know? e) Remember to add all appropriate titles and labels, and also add a linear trendline with the equation displayed on the chart. f) What is the value and meaning of the slope of the chart you made in part e)? g) How does the mass of aluminum vary with its volume? h) How would you explain the fact that the density for water and aluminum are different? Activity 5 You will need: 5 aluminum cylinders, vernier calipers, top-load balance. I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 5 10/20/2014 2:40 PM 5 Your teacher will be looking for: 1. Accurate measurements of the volume 2.Correct calculations of the mass/volume ratio 3.Correct number of significant digits in your calculations
  • 66. You probably noticed that scuba divers and sea creatures appear almost weightless in water. This means that water pushes upward on everything under the blue sea and the buoyant force almost exactly balances their weight (weight = m*g). At the same time water gets displaced when something gets submerged. This buoyant force depends on the volume of displaced fluid (liquid or gas). So you may ask yourself: How does the buoyant force vary with the volume of displaced water? For this experiment, we will suspend the large aluminum cylinder from the force sensor and partially submerge it in water. We’ll then observe how the measured weight from the force sensor changes as the cylinder is lowered further into the water, displacing more water. a) Zero the force sensor, and then hang the cylinder from it. Record the weight of the cylinder in air from the force sensor: “The weight of the cylinder in air is __________ N.” Also record this value in the first row of the data table (weight with zero water displaced). b) Now we will displace water and measure the weight of the cylinder in water. Pour water into the beaker to the 750 mL mark. Place the beaker on a lab jack under the cylinder. Use the lab jack to raise the beaker until it displaces
  • 67. 50.0 ml of water, and record the new (apparent) weight. Record this value in the second column of the table below. c) Continue to fill out the second column in the data table by further raising the beaker and recording the force sensor readings. d) When an object is submerged in water, the apparent weight of the object is less than the weight in air because of the upward buoyant force (see figure at right). Use this reasoning to determine the buoyant force acting on the cylinder for each of your readings and record these values in the third column. Activity 6 You will need: object of volume of about 250 cubic cm3, water, economy force sensor, 1000 mL beaker. I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 6 10/20/2014 2:40 PM 6
  • 68. Is the buoyant force directly proportional to the volume of water displaced? a) Graphing is powerful method of revealing patterns and constructing mathematical models. Using MS Excel, make a coordinate (scatter) plot of the buoyant force acting on the cylinder in water vs the volume of water displaced. Add all appropriate titles and labels, and then add a linear trendline with the equation displayed on the chart. b) What is the value and meaning of the slope of the chart you made in part a)? c) How does the buoyant force vary with weight of displaced water? In order to compare two forces rather than the force and volume, convert the volume of water displaced by the cylinder into the mass and then to the weight of water displaced. Recall that the density of fresh water is 1.0 g/cm 3 , meaning that each cubic centimeter (1 mL = 1 cm
  • 69. 3 ) has a mass of 1 gram. Use the fact that g = 9.8 N/kg to convert the mass (in kilograms) into the weight. Report your results in your data table. Double check your units! Imagine that it is summer time and you’re swimming in a pool. When you dive to the bottom of the pool, you feel pressure acting on your ear- drums and the pressure increases with depth. The purpose of the following experiment is to investigate how pressure increases with depth in anticipation that this finding will provide an explanation for the buoyant force. a) Connect the pressure sensor to the computer interface and the tubing to the sensor’s pressure port. Fill the 1000 mL cylinder with water. Slowly lower the tubing and record the pressure reading every 5 cm as you go down. Record your data in the table below. volume of water displaced by cylinder (mL) weight of cylinder in water (N) buoyant force on cylinder in
  • 70. water (N) weight of water displaced (N) 0.0 0.0 0.0 50.0 100.0 150.0 200.0 250.0 Activity 7 Activity 8 You will need: 1000 ml graduated cylinder, metric ruler, water, and PASCO low pressure sensor (CI-6534). I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 7 10/20/2014 2:40 PM 7 depth under the surface of water (cm)
  • 71. pressure (kPa) change in pressure (kPa) 0.0 0 5.0 10.0 15.0 20.0 25.0 b) Describe how you arranged the metric ruler so that you could measure the depth as accurately as possible. c) Calculate the change in pressure and record the values in the table. (The change in pressure is the difference between the pressure at a given depth and pressure at the surface.) d) Using MS Excel, make a coordinate (scatter) plot of the change pressure in water vs depth under the surface of water. Add all appropriate titles and labels, and a linear trendline with the equation displayed on the chart. e) How does the change in pressure vary with depth? Give evidence for your claims.
  • 72. f) What is the meaning of the slope of the chart you made in part d)? g) The pressure reading should increase by 0.098 kPa for each centimeter of depth below the surface. Determine the percent error of your measurement. Your teacher will be looking for: 1. Accurate measurements of the volume and weight 2. Correct calculations of the buoyant force 3. Correct number of significant digits in your ratio calculations. 4. Accurate measurement of the depth of the liquids. 5. Accurate measurement of the pressure in the liquids. I N T O D U C T I O N T O G E N E R A L P H Y S I C S - I 8 10/20/2014 2:40 PM 8 Appendix. How to Use the Vernier Caliper When using metric, focus on the lower two scales. Notice that
  • 73. there is a coarse main scale that is fixed, and a finer vernier scale that slides. The main scale gives us the values before the decimal place (e.g. 14), and the vernier scale the values after the decimal place (e,g, .65). Note that the vernier scale pictured is divided up in 0.05 mm steps, meaning our measurements will precise to the nearest 0.05 mm. Also, we can see that the vernier scale only measures one full millimeter! Some calipers come in other units of precision, such as 0.1 mm or 0.01 mm steps, so check yours carefully, but the principle outlined here is the same. An example is the easiest way to learn to use calipers, so let’s see how we arrive at a measurement of 14.65 mm from the figure above. 1. Look at where the 0 line on the vernier scale lines up with the number above it on the larger scale. In the figure, this 0 falls between 14 and 15 mm on the larger scale. That means that the jaws are open between 14 and 15 mm. So 14 is the reading from the main scale, the value before the decimal place. 2. Now look on the vernier scale, and find the tick mark that best lines up with a tick mark on the main scale. The line between 6 and 7 lines up very
  • 74. well with the line for 40 on the upper scale, this tells us that the reading is 0.65 mm (halfway between , the fractional part of the measurement. To get the final answer, we put the two numbers together: 14 and 0.65, gives us 14.65 mm. 3. Sometimes Step 2 can be a little tricky, so we can do a rough check on our result. Look back at where the 0 on the vernier scale falls between the 14 and 15 mm: is it a little over halfway? If so, then 0.65 mm sounds about right for the fractional part of the measurement (remember the whole vernier scale is only 1 mm). Similarly, if the calipers were instead set to 14.05 then we would expect the 0 tick mark on the vernier scale to be much closer to the 14 than the 15.