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Kelly Fairbrother
June 1, 2014
OL-640
Meadowlands Homemade Ice cream:
A Franchise Opportunity
Summary
“I scream, you scream, we all scream for ice cream!”. This
popular phrase about the sweet dessert are lyrics to a song
recorded in 1929 by a band named Waring’s Pennsylvanians
TurkeyHill 2010). Today, people are screaming for
Meadowlands Homemade Ice Cream in Tewksbury,
Massachusetts. As a nation, we are eating increasingly more ice
cream each year. In 1899, there were about five million gallons
of ice cream that was produced. In 2000, that number grew to
sixteen hundred and fifty million gallons. It is estimated that
America enjoys close to six gallons of ice cream per person,
each year. This is more than any other country (Riverdeep
2002). In 2011, over one and a half billion gallons of ice cream
was produced and the industry generated ten billion dollars of
revenue in 2010 (Ayles 2013). Despite the recent trends for
healthy diets, people still have a hankering for ice cream.
Meadowlands Homemade Ice Cream, is a consistent
contributor to this growing industry. Their delicious and classic
flavors gives this quaint stand the loyal customer base and high
annual revenue it has. It has created a niche in the market and
has many features that make it a great opportunity to be
franchised. Porter’s Five Forces can explain the niche
Meadowlands has created in the market. From the rivalry of the
competition, barrier to entry, threat of substitutes, and
bargaining power of the buyer and supplier Meadowlands has a
niche in the market. There are few true competitors, only one
strong substitute and insignificant barriers to entry. Since
Meadowlands is an already established, profitable business,
there is an advantage and a stronger opportunity to become a
franchise. This is just one of the strong features Meadowlands
has to become a successful franchise.
Given the research of the ice cream industry and the facts of
Meadowlands, I would invest in Meadowlands Homemade Ice
Cream. Personally, I am a very loyal customer and it is the only
ice cream stand I visit. I have often daydreamed about the
possibility of investing or owning Meadowlands and wished
there were more locations. I chose this business as a franchise
opportunity. I am not only passionate about the product but the
facts show Meadowlands could be a very successful franchise. I
would invest in the Meadowlands franchise.
Critical Points
Meadowlands has been serving homemade ice cream since
1964. They offer twenty-three ice cream flavors, five hard
yogurt flavors, three soft yogurt flavors, five sherbet flavors,
two flavors with no sugar added, seven different ice cream pies,
and six different ice cream pizzas, cowpies, and cupcakes. The
menu does not stop here. They also offer hot dogs, chili dogs,
chili, chips, water, and coffee. An additional feature to this
stand is what a customer can take home. The staff will hand-
pack ice cream or yogurt into pints and quarts for their guests as
well as pints of toppings (Meadowlands 2014). At their end of
the summer sale, where everything is half price, people line up
in order to fill their freezers with pints and quarts of their
favorite ice cream. It is a quaint stand with a peaceful and
enjoyable backdrop. With a spacious parking lot in front and
picnic tables on the meadow behind, people are encouraged to
stay and enjoy their ice cream.
The real focus behind Meadowlands Homemade Ice Cream,
is right in the name of the business: homemade. The ice cream
is homemade and then hand-packed to each order. The flavors
and taste of the product truly reflect this. While some ice cream
stands and parlors offer new complex flavors, Meadowlands
menu seems as though it hasn’t changed since they opened.
Simple and classic flavors such as chocolate, vanilla,
strawberry, chocolate chip, and coffee make up the majority of
the menu. While they do have cookies and cream, mint
chocolate chip, and rocky road, they do not have flavors such as
cotton candy, cheesecake, or birthday cake. This is one of the
reasons, Meadowlands is a great opportunity for a franchise.
They have classic flavors that they make extremely well. They
are not concerned with creating over one hundred different
flavors of ice cream. The classic flavors are what people want
and is what has so many people comes back to this business.
In 2012, vanilla was the number one most popular ice cream
flavor with a share of almost thirty percent. Chocolate was in
second place with only nine percent. Butter pecan, strawberry,
Neapolitan, chocolate chip, French vanilla, cookies and cream,
vanilla, fudge ripple, and praline pecan round out the top ten
most popular ice cream flavors of 2012 (Ayles 2013). Three of
the top ten flavors are vanilla based flavor. Also, out of the top
ten less than half have a topping mixed into it. The popular and
top selling flavors are classic, Meadowlands specialty. This
industry is a billion dollar business and growing. In 2010, the
industry generated ten billion dollars of revenue and in 2011,
more than one and a half billion gallons of ice cream was
produced (Ayles 2013). Americans are responsible for
consuming an average of six gallons, per person, per year. This
is more than any other country (Riverdeep 2002). Meadowlands
accounts for a portion of this. According to Manta Media, a
website that promotes and connect small businesses, reports that
Meadowlands has an annual revenue of five hundred thousand
to one million dollars (Manta Media 2013).
Not only are people in the Tewksbury area choosing
Meadowlands as their favorite place for ice cream. From
personal experience, I have and know people who have driven
over twenty minutes, passing many other ice cream stands, in
order to get Meadowlands Homemade Ice Cream. Also, when
family that has moved across the country comes back to visit,
they make sure we make time to take a trip to Meadowlands.
This is echoed through the reviews of Yelp.com, a popular
website for honest reviews about a variety of businesses. Out
of thirteen reviews, five people gave five stars (the maximum)
and seven people gave four stars. Many of the reviews discuss
the fair prices, the amount of ice cream given, the ample
parking space, the friendly staff, and of course the delicious
taste. The loyalty of Meadowlands customers can also be seen.
Many reviews state they have been going to Meadowland’s
since their childhood and one reviewer has been frequenting the
stand for over twenty-five years. The people writing the
reviews are from a variety of places. Locally, in Tewksbury,
almost an hour away in Boston, MA, to Brookline, New
Hampshire. All using phrases such as “love”, “best ice cream
around”, and “favorite” (Yelp 2014).
Meadowlands has all the makings of a business ready to be a
franchise. The concept is a familiar concept to people across all
demographics, the business is already profitable, and there is
positive, widespread demand for the product. It is a quaint,
classic, ice cream stand known for their delicious, homemade
ice cream. This is the niche Meadowlands holds in the industry
and these features make the first step of turning a business into
a franchise (Tice 2014). The next step is to evaluate the
business in regards to Porter’s Five Forces. Economist and
professor, Michael Porter, designed a framework that can help
managers better understand the industry in which they are
operating. These five forces shape the industry competition.
Porter’s Five Forces include; the threat of new entrants,
bargaining power of buyers, bargaining power of suppliers,
threat of substitute product or service, and the rivalry of
existing competitors (QuickMBA 2010).
The first four of Porter’s Five Forces circle around the fifth,
rivalry. While there could be hundreds of places to get ice
cream across New England, there are a variety of types of ice
cream shops. There are stands, year round stores, and some that
are restaurant that also offer cakes and other desserts. There
are only a handful of stands in the Tewksbury and surrounding
areas. The biggest competition Meadowlands would face is
Hayward’s Ice Cream. First started in Nashua, NH, Hayward’s
now has several locations in the Southern New Hampshire area.
It is also a seasonal ice cream stand that offers similar types of
products. Other ice cream shops in the area include business
like Dairy Queen and ColdStone Creamery. These are larger
chains and while they offer ice cream, the atmosphere and
products are very different than that of a traditional, classic ice
cream stand. Hayward’s Ice Cream is the only ice cream
Meadowlands would be competing with. This competition can
be combatted by strategically locating additional Meadowlands
locations. For example, the people in the neighborhood
surrounding Hayward’s in Nashua are loyal to that stand.
Meadowlands, if placed in Nashua, would need to be located
several exits away South toward the mall or North approaching
Manchester.
In Porter’s Model, the threat of substitutes are substitute
products from other industries. With recent health trends
people at times may opt for a healthier option. Products such as
frozen yogurt people see as a healthier than ice cream but still a
refreshing treat on a hot day. It is a realistic substitute for ice
cream. The prices of ice cream compared to frozen yogurt are
not drastically different. If the price of frozen yogurt were to
noticeably increase, the quantity of ice cream demanded would
increase. Likewise, if the price of ice cream were to increase,
the quantity demanded for the substitute of frozen yogurt would
increase. As more substitutes arise, the demand becomes more
elastic (QuickMBA 2010). Fortunately for Meadowlands and
the ice cream industry, there are not many close substitutes.
Additionally, people looking for a healthy alternative also opt
for sugar-free ice cream. Meadowlands offers this option.
Also, if placed by a school, park, or baseball field, an additional
location of Meadowlands will attract a group of customers
where healthier options are not a concern.
There are a variety of barriers to entry a business can face.
The government, patents, asset specificity, and economies of
scale can all create barriers to entry into an industry. Each
industry is different and may face one or more of these barriers.
The barrier to entry for an ice cream stand is not significant.
Competition, especially in a high traffic area, is the biggest
barrier an ice cream stand will have to face (Gaebler Ventures
2013). There are no patents to face or government regulations,
other than the standard health standards needed for producing
and selling food. As an already established business,
Meadowlands has already entered the industry. The barrier they
will have to face is the competition and foot traffic in the
decision of choosing the new location. The location should be
near a school, baseball, field, or popular park. One of these
locations away from the competition will reduce the difficulty
of the barriers to entry. This location will be in an area with
heavy foot traffic, near the target market and away from
competition.
The bargaining power of buyers also has an impact on a
producing industry. There are three scenarios where buyers are
considered to be powerful. These scenarios are; of there are
few buyers with significant market share, if the buyers purchase
a significant proportion of output, and can threaten to buy a
producing firm or rival. Buyers are weak when; producers can
take over distribution, the product is not standardized and
buyers cannot easily switch to another product, buyers have no
particular influence on product or price, and producers supply a
critical portion of buyers’ input (QuickMBA 2010).
Meadowlands’ buyers are not completely powerful nor weak.
With ninety percent of American households consuming ice
cream each year, there are many buyers and therefore do not
have the significant market share few buyers do in order to
dictate the market. They also do not have a credible backward
integration threat. In addition, although it is unlikely, buyers
can switch to a substitute. Overall, the buyers in the ice cream
market are not a threat to the business as they do not have a
significant bargaining power.
As buyers can be classified as powerful or weak, suppliers
can be as well. Characteristics of powerful suppliers include;
the significant cost to switch suppliers, having credible forward
integration threat, being concentrated, and having powerful
customers. Suppliers are weak if; there are many competitive
suppliers, the business purchases commodity products, have
credible backward integration threat, weak customers, and have
concentrated purchasers (QuickMBA 2010). The suppliers
Meadowlands would encounter would not be considered weak.
The supplies and ingredients they would purchasing are
standard, commodity items that one could simply buy at a
grocery store. The products nor the cost to switch suppliers
would be significant. The suppliers would not have a powerful
hold or tie to the company. Meadowlands would have to find a
supplier where they could get the simple ingredients they need
in bulk at a value cost.
Action Plan
The following is a 12-month action plan for turning
Meadowlands Homemade Ice Cream into a franchise.
ACP One-Year Action Plan
Section I – CAREER/PROFESSIONAL GOALS AND
OBJECTIVES
Short-Term Goals (1-2 Years)
· Establish Meadowland’s Homemade Ice Cream as a franchise
· Open one more location in Massachusetts
· Turn a profit in the new location
Long-Term Goals (2-5 years)
· Attract a new group of customers
· Reach an annual revenue of $500,000 - $1 million in both
locations
· Open another location by year 5
Section II – MONTH-BY-MONTH ACTION PLAN
Meeting Date
Objectives/Goals
Strategies/Tactics
Month 1
3/17/14
(opening day for season)
Market research:
-Determine the target audience
-Determine possible locations for franchise
Survey:
-Ask each customer where they are coming from?
-Why they come to meadowlands?
-What flavor they ordered?
Month 2
4/21/14
Continue market research:
-Analyze the research complied so far and continue to survey
the customers
-Strengthen the advertising and marketing of the business
Survey:
-Continue to ask where the customers are traveling from.
-Research nearby demographics of surrounding communities.
Month 3
5/19/14
Learn the legal requirements:
- Hire a franchise attorney
Compile legal requirements:
- Compile audited financial statements, an operating manual for
franchisees, and descriptions of the management team's business
experience.
Month 4
6/23/14
Start the franchise requirements:
-Hire an experienced franchise consultant
-Finalize the additional location
Start writing a franchise agreement to include:
-franchise and royalty fee
-obligations/terms of the agreement
-marketing strategies
Month 5
7/21/14
Continue to process the legal requirements:
- Register a Franchise Disclosure
Document with FTC
Complete legal requirements:
-Become an established franchise in the state of Massachusetts
Month 6
8/18/14
Start Construction
-Location should be around target audience, school, and/or a
baseball field/park
-Will be the same size, construction, and look as original
location
Consistency:
-Atmosphere must be consistent with first location
-Location must also have a peaceful environment
Month 7
9/22/14
Start searching for a franchisee:
-Conduct interviews with potential franchisees
Search for franchisee:
-Look for an experienced, professional, educated, and friendly
person
Month 8
10/20/14
Finish Construction
-Finish painting (inside and out)
-Hang menu, signs, and logo
Finalize Construction:
-Ensure consistency with original location in looks, atmosphere,
design, logo, and menu
Month 9
11/24/14
Hire the franchisee:
-Sign the franchise agreement
-Bring him/her to the new location
Start Training:
-Teach the policies, procedures, and other expectations listed in
the agreement
Month 10
12/22/14
Staff the new location:
-The franchisee should be staffing the new location
Recruit:
-Advertise job offers on popular websites (monster.com,
snagajob.com, etc.)
-Start to interview and hire staff for the new location
Month 11
1/19/15
Continue Training:
-Hire 10-15 part-time staff members and 2 full-time members
Train the Staff:
-Once the franchisee knows the policies, procedures, and
recipes, the staff can be trained
-They will need to learn how to interact with customers and the
correct procedures
Month 12
2/23/15
Open the location 3/17/15
Advertise:
-Advertise and market the new location
Template provided by (ACP 2014).
Conclusion
Meadowlands has a strong, solid, repeatable, and familiar
concept. Ice cream is a favorite treat of ninety percent of
Americans (Ayles 2013). The main key to the success of the
company is the recipe. A recipe is something that is easily
taught and can be repeated. This will ensure the consistency
between the multiple locations and speaks to the ability to be
franchised. The business already has a loyal customer base and
has created a niche in the market. The environment, staff,
menu, and atmosphere all contribute to the uniqueness of the
business and support the niche it has. Meadowlands is already
profitable and will likely be profitable as a franchise. The
annual revenue of the business is estimated to be five hundred
thousand to one million. This revenue is earned only during
March through October. Further, Meadowlands operates in a
market that has only grown over the past several decades and
contributes to the trends of the industry. Lastly, the company
has a loyal and growing customer base. Each of these features
offers an advantage and positive note to the ability to be
franchised.
I would invest in this franchise. Not only am I a loyal
supporter and customer of Meadowlands but the facts of the
business support this decision. This ice cream stand is a long-
standing and profitable business. The ice cream trend is not
diminishing in the near future even given the recent healthy
trends. Not only is Meadowlands in the right business but what
they offer is exactly what is in demand. The most popular
flavor year after year is vanilla. The top five top selling flavors
continue to be simple and classic flavors. This is exactly what
a customer can get at Meadowlands. Through Porter’s Five
Forces, one can learn the niche Meadowlands has created in the
market. There are certain features one would expect to see in a
business looking to be established as a franchise. Meadowlands
possesses these features. The research, facts, forces, and
features of Meadowlands Homemade Ice Cream all prove this
business to be a successful franchise.
Link to Website of the Business
Meadowlands Homemade Ice Cream’s website:
http://www.meadowlandsicecream.com/index.html
References
ACP. (2014). ACP One Year Action Plan Template. Retrieved
from: ACPOneYearActionPlan.doc
Ayles, A. (2013). 15 Most Popular Ice cream Flavors: The
Winner May Surprise You. Retrieved
from: http://www.activebeat.com/diet-nutrition/15-most-
popular-ice-cream-flavors-the
winner-may-surprise-you/2/
Gaebler Ventures. (2013). For Entrepreneurs Good Businesses
to Start: Opening an Ice Cream
& Frozen Yogurt Shop. Retrieved from:
http://www.gaebler.com/Opening-an-Ice-Cream-and
Frozen-Yogurt-Shop.htm
Manta Media. (2013). Meadowland’s Ice Cream. Retrieved
from:
http://www.manta.com/c/mmfwxj8/meadowlands-ice-cream
Meadowlands. (2014). Making Homemade Ice Cream since
1964. Retrieved from:
http://www.meadowlandsicecream.com/index.html
QuickMBA. (2010). Porter’s Five Forces: A Model for Industry
Analysis. Retrieved from:
http://www.quickmba.com/strategy/porter.shtml
Riverdeep. (2002). Scream for Ice Cream. Retrieved from:
http://www.riverdeep.net/current/2002/07/070102_icecream.jht
ml
Tice, C. (2014). Franchise Your Business in 7 Steps. Retrieved
from:
http://www.entrepreneur.com/article/204998#
TurkeyHill. (2010). The History of the “I Scream, You Scream”
Song. Retrieved from:
http://icecreamjournal.turkeyhill.com/index.php/2010/12/13/the-
history-of-the-i-scream-you
scream-song/
Yelp. (2014). Meadowland’s Homemade Ice Cream. Retrieved
from:
http://www.yelp.com/biz/meadowlands-homemade-ice-
cream-tewksbury
Question 1
In 1830, what proportion of southern whites were slave owners?
2/3
36%
1/2
72%
Question 2
The Missouri Compromise stated which of the following
concerning slavery?
Slavery was prohibited in all parts of the Louisiana Purchase.
Slavery was permitted in all parts of the Louisiana Purchase.
Slavery was allowed in Louisiana Territory lands south of the
36'30 parallel but not in Missouri.
Slavery was allowed in Louisiana Territory lands south of the
36'30 parallel and in Missouri.
Question 3
One reason the Monroe presidency is often described as the
"Era of Good Feelings" is because:
the Louisiana Purchase was made.
Monroe placed only Democratic-Republicans in office.
by the 1820s, there was really only one political party
remaining in the United States.
there was general prosperity throughout his term around the
Nation.
Question 4
The zest with which Southerners began extending their lands
into the lower south, thereby extending both the production of
cotton and slavery is called:
King Cotton.
Flush Times.
Alabama Fever.
the Impending Crisis.
Question 5
Which of the following was a key cause for the alignment of
both Indians and Canadians against Americans in the War of
1812?
Fear of American expansion
Certainty of a British victory
Desire of both groups to become part of the United States
Successful American blockade prevented importation of British
goods and thus angered both groups.
Question 6
The basis of the African American community was:
the slave revolt.
spiritual freedom.
the gang labor system.
marriage.
Question 7
The Marshall Court established what principle through a number
of important decisions?
The unconstitutionality of judicial review
The power of the federal government over that of the states
The power of the state governments over that of the federal
government
The inability of the federal judiciary to interpret the law
Question 8
Which factor most clearly fostered the growth of slave
communities?
The large scale size of cotton plantations
The introduction of the black codes
Instances of manumission
The scope of the internal slave trade
Question 9
The Liberator, published beginning in 1831 by William Lloyd
Garrison, was the primary vehicle of what sentiment?
Women's suffrage
Sectionalism
Nativism
Abolition
Question 10
After Louisiana became an American possession in 1803, which
of the following helped it maintain a French essence?
France retained control of all military outposts.
In 1808, Louisiana adopted a legal code based on French civil
law.
Americans did not move into the territory, thus it remained
predominately French.
The inhabitants boycotted all American goods.
Question 11
The __________ resulted from inventions that led to
improvements in the textile industry and caused an increase in
the international demand for cotton.
Question 12
In 1831 __________ led a slave rebellion in Virginia that killed
a number of whites and heightened southern society’s fear of
possible revolts.
Question 13
Throughout the South during the 1830s, state legislatures
tightened __________. These laws limited the rights enjoyed by
free blacks.
Question 14
In the days directly following the Revolution, slavery waned.
However, it was revived by the production of __________, the
new staple crop of the South.
Question 15
Jefferson imposed the __________ in December of 1807; it cut
off both imports and exports thereby creating a trading calamity
in the United States.
Question 16
Outline the events that led to Marbury v. Madison. What lasting
consequences did this decision hold? Was it a win for
Federalists or Democratic-Republicans and why?
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 17
What was the American System? After defining it, identify and
thoroughly describe its three main elements.
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 18
Reviewing the information concerning free blacks within this
unit, do you believe this was an apt title for these men and
women? Were the “free blacks” of the South during this time
period really free?
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Summary
Hog Wild BBQ has been ranked very high for BBQ in Kansas.
Local people would agree that their sauce has Zen ingredients
that have their taste buds coming back for more! From the
succulent meat choices, to the special sauce, this restaurant has
all of the wonderful sides to go with the meals. Hog Wild has
filled a niche in the Plains with slow roasted food that is more
like Grandma’s style than fast food can offer. I know there are
many people that look for an inexpensive BBQ that offers drive
through, carry out and dine in, and Hog Wild does that for me
and many of my neighbors. They have catering for company
picnics or family reunion gatherings. Judging by the expansion
to five locations in Wichita Kansas as well as being in three
other cities, Hog Wild restaurant will be around for a while. So
why not franchise them? This paper begins an in depth analysis
of the possibility of franchising this delectable restaurant that
so many are fond of. Let’s explore what is compelling about
their food and why it would be popular in other locations or
states besides Kansas. We can take a close look at their
business system to see what elements make it successful. What
is it about them that endear their customers to love them? We
will examine the quandary of “should I choose franchising
versus licensing?” We can identify their competition in the
marketplace and who would be their potential target market.
What type of customers are they looking for to become loyal
Hog Wild fans? What niche are they filling in the food service
industry today?
Gary Poulton started Hog Wild Pit BBQ in Hutchinson,
Kansas on its Main Street location. From there, he expanded the
brand out to multiple Wichita, Kansas locations and some other
smaller surrounding cities in Kansas. Then, in 2012, he had
gone as far as he wanted in the growth of the business. He
entered into negotiations and sold his investment in the
company to T.D. O’Connell. The new owner has years of
experience in restaurant management from being a former
restaurant CEO and President and would be able to take it
farther in its expansion. T.D. O’Connell is optimistic about the
opening of the branch in Lawrence, Kansas (opening June of
2014) and then possible branching into Nebraska and Iowa if the
Lawrence branch does well.
Some of the awards that the restaurant has acquired thus
far are: Salina Journal’s 2013 Readers Choice Awards, First
Place for The Hutchinson News Readers Choice Award 2013,
Voted Best in Hutchinson for BBQ Ribs, The Wichita Eagle’s
2012 and 2013 Readers Choice Award Winner. Catering has
been a good business move especially in the Wichita area
because of the population size. There are many industrial plants,
medical, and health fields in the surrounding area that use Hog
Wild’s catering service for their employees and this keeps the
business very busy. The Hutchinson restaurant has a very good
but also busy location which is right on Main Street that sees
heavy traffic daily. That branch has not yet expanded, but
should. It has a very busy drive through, but due to its location
vehicles back out onto Main Street in the busiest hours of the
day. The kitchen is small but friendly. The atmosphere is very
casual and the people are very well trained on their menu items.
They have a very large selection of succulent meats with sides
and toast. There is a condiments bar with ketchup, mustards,
pickles, onions, and peppers. They have about nine booths, and
10-12 tables with checkered tablecloths to seat people. They
have a niche in the food business that includes a plate of BBQ
and sides for fewer than eight dollars and a drive through and
catering to go with. Many consumers want the convenience of a
drive through with food that you might have eaten at a backyard
BBQ. This brings value with also offering that home BBQ
flavor off the grill that so many like.
The target market for the restaurant would be non-
vegetarian women or men that are between the ages of 20-60,
single, couples, or young families, who are in a hurry and want
a home-cooked meal. These target customers are looking for a
family meal where they can choose to dine in or out (drive
through) or have it catered to their gathering. There are many
industrial factories around the area and farming is a large
industry so beef, pork, and turkey are local favorite meats. This
is the type of food that you would expect to see at a
neighborhood picnic, but in today’s mad rush most people don’t
have the time to smoke it themselves. So for them, this is fast,
home-cooked, backyard BBQ taste is the answer!
What if we analyze the opportunity against Porter’s five forces
of the niche to see how strong it holds up? The following is a
chart of the five forces on a niche.
(Chart accessed from Caneval Ventures, 2013)
New Entrant, Industry Competitors, Rivalry Determinants
Starting at the top of the chart with new entrant threats and
competitors, it is possible to analyze threats to Hog Wild’s
Franchising opportunities. Hog Wild’s best strategy is to pursue
the Best Value, Type 5 from Porter’s generic strategies (David,
2012). Below is a list of seven top BBQ style restaurants in US
according to a report from Nations Restaurant News, 2013:
Famous Dave’s BBQ is based in Minnesota but since then it’s
simple menu and small restaurants have spread out into 192
units worldwide including Canada, Mexico, and now
internationally franchising. By far this is one of the biggest
competitors of Hog Wild’s brand because it is already
franchising internationally. This can also be a model for Hog
Wild brand because it too may have the possibility to break into
international markets with demand for similar products in the
future.
Dickey’s Barbecue Pit was founded in Texas in 1941 and started
franchising about 20 years ago. It has grown to 311 units in 39
states as of 2013. It is famous for pulled pork and brisket as
well as many other meats, 10 types of vegetables, desert, and
free ice cream. Their brand is smaller and less of a threat but
the large variety of vegetables can broaden the menu for
vegetarians and the free ice cream brings families with children
to the restaurant. Good concepts to monitor the competing
brands success in.
Smokey Bones has had its growth problems in the past and has
changed ownership. It grew to 127 restaurants, but was
struggling for a while trying to broaden its menu. Since it was
sold to different ownership, it reduced its operations to 66 units
that include the states of Washington DC, Illinois, Indiana,
Florida, Georgia, Massachusetts, New York, and Virginia. It
changed its name to Smokey Bones Bar and Fire Grill and has
concentrated on the smoker and bar scene, trying to get both
more popular.
Jim ‘N Nick’s Bar-B-Cue is an Alabama company that boasts 30
units, operating in Georgia, North and South Carolina,
Colorado, and Tennessee. They are mostly famous for their pork
shoulder that is smoked slowly. Their dinner menu has some
nontraditional items as well. They are also very involved in the
community and with the farmers in Alabama. They are working
on coming up with their own hog breed.
Dinosaur Bar-B-Cue is a New York based sports bar type
restaurant that has recently also expanded to Connecticut and
New Jersey. They offer “pork ribs, pulled pork, wings, sausage
and smoked chicken.”(Thorn, 2013.) They also offer non BBQ
items as well.
Old Carolina Barbecue Company is made up of seven units and
is based in Ohio, but made from the Carolina style of food.
People in the Carolinas love-smoked beef brisket, pork,
chicken, and ribs with their tangy vinegar based sauce.
Calhoun’s is a seven unit chain only based in Tennessee
featuring hickory smoked pork, fried catfish, shrimp, and
chicken.
Barriers to Entry & Suppliers
If Hog Wild were to branch out and consider franchising, large
scale financing would be a necessity. They would need a
business plan to be able to secure this financing. (See page 8 for
brief summary of business plan inclusions and 12 month count
down plan to franchise.) They would have to meet with local
farmers and meat distributers to find new area suppliers. The
larger scale costs of suppliers and products would not pose a
threat if they grew slowly into other geographical U.S. states.
They would have to establish their local menu and brand
awareness state by state. Hog Wild would have to establish
enough research on their target customers to be able to reach
them effectively on a larger scale, slowly testing the
success/failure marketing bought with each campaign.
With the rising cost of beef prices, the impact of USDA policies
it is important to watch external forces on the industry. These
factors can cause undue hardship for the economy and the
business. Consideration must be taken to minimize risk factors
as much as possible in each location. Pricing and menu items
can be changed to reflect constant profits to the franchisees, but
final decisions for these changes must rest with the franchisor.
If they could keep a basic menu for simplifying the business
system, this can be modified to reach tastes in each market in
individual basis depending on demand, suppliers, product
availability, and costs. The simpler the business system, the less
expensive start-up cost would be for the franchisor to create
proprietary materials and training needed for the franchisees.
Substitutes
Threat of substitutes could be by grocers in the local area
selling cooked, smoked meat. Dillon’s is very big in Kansas and
they provide in-house smoked BBQ meat, but their substitute is
not as tasty. Very dry meat due to excessive heat makes it a less
desirable product. Walmart has a few items in meat department
but they are overpriced and small portion sizes that are non-
satisfactory to shoppers. The value in the large portion sizes
comparatively for the Hog Wild’s products far outweigh any
substitutes on the market today. It is advisable to have the
central franchisor constantly assess substitutions in new
locations prior to expanding as each may differ.
Buyer Power and Incentives of Decision makers
Determining buyer power and incentives of decision makers is
important for the business as it has the opportunity to expand
brand awareness. It would be a good plan for the franchisor to
stay involved with the community, charities, and schools teams.
Hog Wild’s restaurant posts all the thank you letters it receives
on the bulletin board, as advertisement of the brand
involvement. This creates word of mouth advertising and
nothing makes a bigger impact than a team or school. The local
restaurant can also schedule events like fair booths, tractor
pulls, and more charity events for publicity. They can send
coupons via social media to raise awareness. They could have a
day designated to give a percentage of the proceeds of sales to a
favorite local charity or some natural disaster for the publicity.
All of these things can help create loyal customers who will
choose their brand over other brands.
Improvements
There are some improvements that would help make Hog Wild’s
business more profitable. Hutchinson was the first restaurant
started and the large growth was not anticipated. But now that it
has had success, it is time to invest in a larger space. This
branch needs a new larger location that can accommodate even
more customers. The drive through backs up into the street at
busy times and is antiquated, so replacing this should be a top
priority. The parking lot and street parking is inadequate, and a
new restaurant location could have more parking. The new
space could include a larger kitchen so that the local branch
would have happier employees with more space.
The next improvement would be to change their potato salad to
a different recipe. There have been some complaints on the
social media blogs that this item could be improved. Next, they
could offer more vegetables and health conscious salads which
also go with BBQ but accommodate the healthier vegetarian
palate also. Hog Wild’s target customer is not vegetarian but
this could be a small improvement to the menu not to alienate
the health-conscious, vegetarian, or dieting customer. The other
menu improvement they could try is offering a bar menu. They
offer soft drinks and Tea only now, but this bar menu could be
done as a trial to see if popular.
Brief Summary of Business Plan Inclusions & 12 month Action
Plan to Franchise
Hog Wild’s Business Plan would need to include (SBA, 2014):
· Executive Summary
· Company Description
· How business is organized and who will manage it
· What products and services it will offer
· Market Analysis
· Sales and Marketing Plan
· Financial Plan and Request for funding
· Appendix including resume, licenses, leases
Hog Wild’s 12 Month Action Plan would go as follows:
Conclusion
Hog Wild has a very good chance at Franchising into the
neighboring states, especially the ones bordering Kansas. They
can take their time and spend due diligence to research feedback
on what menu items work for which areas. They can find the
best suppliers in the local areas that have a quality product for a
fair price. It would be prudent planning on their part and
worthwhile to the franchisees that buy into their business
system. Careful training to ensure same standards of flavor and
juiciness of meat is preserved during cooking techniques across
all franchise units is necessary for consistent brand message.
Would I purchase or buy into the franchise model of this
business? I would, because I know the units in the area here are
already profitable and the community likes and knows the brand
well. They have excellent publicity and a catchy jingle that
people remember. The niche they fill is great value for money
well spent.
Link to website of the business:
http://www.hogwildpitbbq.com/wichita-menu.php
References:
Go Hog Wild Pit Bar-B-Q and Catering. (2014). In Hog Wild
Pit BBQ. Retrieved May 27, 2014,
from http://www.hogwildpitbbq.com/
Vision on Innovation: 2. Models on the dynamics of innovation.
(2013). In Caneval Ventures.
Retrieved May 27, 2014
Thorn, B. (2013, July 3). Nation's Restaurant News. In 7
barbecue chains that are leading the
way. Retrieved May 30, 2014, from http://nrn.com/food-
trends/barbecue-chains-are-leading-way?page=2
The Famous Dave's Franchise Opportunity. (2013). In Famous
Dave's. Retrieved May 30, 2014,
from
http://famousdavesfranchising.com/famous_daves_opportunity.h
tml
David, F. R. (2012, January 8). Strategic Management
Concepts: A Competitive Advantage
Approach. 14th edition. Ininkling.com. Retrieved May 30, 2014,
from https://www.inkling.com/read/strategic-management-
david-14th/chapter-5/michael-porters-five-generic
How to Write a Business Plan. (n.d.). In SBA.gov or the US
Small Business Administration.
Retrieved May 30, 2014, from
http://www.sba.gov/category/navigation-structure/starting-
managing-business/starting-business/how-write-business-plan
January
Meet with attorney, accountant, and team of franchise personnel
to acquire licensing, discuss implications of taxes/fees, and
organization of business headquarters.
Determine memorable "image"franchisor wants to sell
February
Write a business plan and action plan for franchising units
Meet with finance options and decide what type of financing
wanted, secure financing
March
Come up with Franchise Mission
April
Determine marketing objectives
June
Identify the target customer or group
May
July
Analyze the niche the product/service is to enter
Asses the 4 P's: price, promotion, product, and place
Understand and discuss market strategies to reach target group
and measure feedback and compare with competition in market
Develop a culture of brand pride and loyalty within
headquarters
Balance internal and external marketing information
Develop ways to bring support to franchisees and a contingency
plan for unhappy franchisee buyer or bad publicity of brand
August
Determine what research will be done and how often to remain
ahead of competitors
Finalize business system to be offered and standardize training
manuals
Strategic Planning for Long and Short Terms
September
Decide attributes of franchisees to advertise to and accept
Decide on advertisement, qualifying process for franchisees
October
Interview franchisees and select best qualified.
Promote and advertise business and brand as well as franchisee
offering
Train franchisees and select advertising for Grand Openings.
Collect Franchise Agreements with initial fees from
Franchisees, Have them sign legal paperwork, and collect
training fees.
November
December
Continue marketing for Grand Opening
Hiring of Franchisee's employees and training for Grand
Opening
Press Kit Introduction to TV and Radio for Grand Opening
Events.
GRAND OPENING of franchisee's units
Determine objectives for distribution network, human resources,
operations, controls, financial, according to importance
Come up with franchisee location territories and site selection
for restaurants. Start procuring leases and permits.
Continued marketing and training for sales success
Franchise Opportunity Analysis: Bombers Burrito Bar
Franchise Opportunity Analysis:
Bombers Burrito Bar
Claudette B. Lawson
Southern New Hampshire University
Author Note
This paper was prepared for OL 640: Franchising, taught by Dr.
Gary White
Outline
1. Summary
2. Overview of the Business Concept
3. Assessment of the Five Industry Forces
4. Criteria for Successful Franchises
5. Benefits of Franchising for the Franchisor
6. Disadvantages to the Franchisor
7. 12-Month Action Plan
8. Conclusion
9. References
Summary
This paper provides an overview and franchise opportunity
analysis of the local chain restaurant, Bombers Burrito Bar.
Bombers Burrito Bar is known for their giant burritos, award-
winning wings and great drinks. They are committed to serving
great food made from fresh ingredients and shaking delicious
premium margaritas and beers. The company was founded in
1997 with $15,000 and today they have a total of three
locations. Bombers is the hot spot for students, poor rock
bands, cheap state workers and pretty much anyone with a tattoo
or multiple facial piercings, states the company website (Our
History, n.d.). They specialize in great food for great prices.
The atmosphere at Bombers is very festive, high energy and
always includes a diverse clientele.
Assessing the franchise concept utilizing Michael Porter’s
framework of five industry forces (rivalry, threat of substitutes,
buyer power, supplier power, and threat of new entrants and
entry barriers) shows that Bombers is in a good position to be
successful. Weighing out the benefits of the franchise system
against some of the potential disadvantages shows that the
benefits far outweigh any disadvantages with the main
advantage being the opportunity to quickly expand with limited
capital outlay.
Before expanding through franchising, the company will utilize
a 12 month PERT process to prepare itself for franchising their
operations and they will put together a well rounded board of
advisors to help them along the way.
Overview of the Business Concept
Bombers Burrito Bar is known for their giant burritos,
award-winning wings and great drinks. They are committed to
serving great food made from fresh ingredients and shaking
delicious premium margaritas and beers. The company was
founded in 1997 with $15,000 and today they have a total of
three locations. Bombers is the hot spot for students, poor rock
bands, cheap state workers and pretty much anyone with a tattoo
or multiple facial piercings, states the company website (Our
History, n.d.). They specialize in great food for great prices.
The atmosphere at Bombers is very festive, high energy and
always includes a diverse clientele.
Assessment of the Five Industry Forces
I believe that developing Bombers into a franchise would be a
great opportunity for both the franchisor and the franchisee.
Porter (n.d.) provides a framework of five industry forces that
strategic business managers can evaluate to develop an edge
over rival firms and better understand the industry context. A
brief description of each of the five forces and my assessment
of Bombers with each of these follows:
1. Rivalry – the competition among rival firms with intensity
influenced by the amount of firms competing for the same
customers and resources, slow market growth causing firms to
fight for market share, high fixed costs, high storage costs or
highly perishable products, low switching costs, low levels of
product differentiation, and high exit barriers.
a. In the local Albany, NY territory there is limited rivalry in
their niche burrito bar industry. Main competitors are Chipotle,
Chili’s, and Moe’s, but none of these caters to the fast food
industry and also provides a bar atmosphere.
2. Threat of Substitutes – a threat of substitutes exists when a
product’s demand is affected by the price change of a substitute
product.
a. Bombers focuses on offering locally grown products for the
majority of their menu items, but their bar menu and other
restaurant needs could be subject to pricing concerns. This
would not only affect Bombers, though, it would affect all of
their competitors. Operating on a franchise capacity would
enable them to secure bulk goods at cheaper prices.
3. Buyer Power – The power of buyers is the impact that
customers have on a producing industry.
a. No particular buyer has any particular influence on the
products or pricing of the Bombers products.
4. Supplier Power – Suppliers, if powerful, can exert an
influence on the producing industry, such as selling raw
materials at a high price to capture some of the industry’s
profits.
a. There are many competitive suppliers within the Albany area,
so I don’t believe that Bombers would be subjected to this
issue.
5. Threat of New Entrants and Entry Barriers - Barriers to entry
are unique industry characteristics that define the industry.
a. There are not many barriers to entry within the burrito
industry. The current competitors will probably have greater
economies of scale, but Bombers has been able to penetrate the
inner city market and tap the bar clientele to build a loyal client
base.
Criteria for Successful Franchises
Bombers meets many of the criteria that Judd and Justis (2008)
describe that will make it a good franchise. The criteria
described by Judd and Justis (2008) are:
· Business owner/franchisor must have an entrepreneurial spirit
· Must have a prototype store or unit
· Must be able to replicate my prototype units
· Must be able to teach your system for operating the business
to others – prospective franchisees and their staffs
· The products and services must be viewed as valuable and
superior to the competition
· The product must meet the test of distance
· The product must provide a differential advantage over the
competition
· Growth plans must be realistic (pp. 42-45)
Bombers is owned by a entrepreneurial owner who started the
business with $15,000 won in a bet. All three of their local
stores are operating profitably and successfully. Whether you
enter the Albany, Schenectady, or Troy bars you will be greeted
with the same type of energy and high quality food. The service
is always prompt and servers greet you with a smile.
Benefits of Franchising for the Franchisor
The benefits of franchising Bombers to the franchisor would be
that they would be able to expand quickly with limited capital
outlay. Goldberg (n.d.) says that the “primary benefit is the
ability to use other people’s money to expand the brand more
rapidly than they could either on their own or through investors
or lenders.” Judd and Justis (2008) explain that “expansion
efforts are costly and franchising provides an opportunity to
share this burden on the road to success” (p. 38). The royalty
fees and other costs can provide significant income to
franchisors. Franchisors are able to expand into other
geographic markets while still focusing on their local market.
“Rapid expansion through a franchising network enables the
franchisor to devote more time to operational planning, market
analysis and assessment, quality control, and strategies for
improving the franchise system itself (Judd & Justis, 2008, p.
38). The franchised business will be able to take advantage of
economies of scale by purchasing in bulk. Advertising is a
shared cost of franchisees which can help the franchisor
increase their market presence.
Disadvantages to the Franchisor
Some of the potential disadvantages of franchising your
business are recruitment issues, commucation problems, and
loss of freedom (Judd & Justis, 2008, p. 40). Franchisors may
find that it is hard to find potential franchisees who have the
experience, motivation or proper capital backing needed to
become successful franchisees (Judd & Justis, 2008, p. 40).
There is a great deal of work that goes into owning a franchised
business and it is essential that potential franchisees are
carefully selected to ensure theirs and ultimately your success.
Communication problems can be driven by an unclearly
written franchise agreement. All terms must be written out
clearly to avoid future misunderstandings. Conflicts can arise
due to lack of support, inadequate training, territorial problems,
misrepresentation, fraud, and unhappy franchisees. The
franchisor must ensure that regular and clear communication is
provided to all franchisees as well as sufficient support and
training (staff, n.d.).
The expansion of the franchise system can cause the franchisor
to lose the freedom they had grown accustomed to. As the
business expands, the franchisor’s flexibility to change
products, add new products, eliminate services or change
policies can be significantly be reduced (Judd & Justis, 2008, p.
41).
12 Month Action Plan
Now that we have decided to franchise our Bombers
Burrito Bar business, a 12-month action plan must be put
together to ensure that the organization carefully steps into the
franchising business with a well thought out plan for success.
Utilizing the project evaluation review technique (PERT) listed
by Judd & Justis, 2008, p. 89), beginning the franchise system
can be broken out into well-defined and manageable phases.
PHASE 1 – Research and Analysis – Months 1 - 3
Phase 1 will be carried out in months one through three
and is very significant to the franchises overall success due to
all of the background work that is completed. In this phase we
will conduct a more thorough feasibility analysis and then
complete our business plan. The business plan is key to our
success and includes a “detailed blueprint of operations” (Judd
& Justis, 2008, p. 68). The business plan includes the following
sections:
· Executive Summary: Details the company’s name, type of
business, description, key personnel, start-up schedule and
competition, funds requested, funds use statement, and fund
repayment
· Marketing Plan: Major marketing objectives, plan, pricing
strategy, franchise recruitment plan, franchise prospectus,
franchise sales and advertising, franchise location criteria
selection, grand opening plan, and customer advertising
· Management Structure: Headquarters to include the
organizational structure, policies and personnel. Franchise to
also include their organizational structure, policies, and
personnel. Operations manual, training manual and PERT chart
· Financing and Accounting for both headquarters and
franchisees: start-up costs, financial position for securing
franchise, pro forma income statement and balance sheet,
projected cash flow, breakeven analysis, ratio analysis, and
provision for taxation
· Legal Aspects: Business structure, contracts, licenses,
trademarks, insurance, disclosure documents, franchise
agreement, and franchisor-franchisee conditions
· The Appendix will include building plans, layout design,
graphs, working papers, diagrams, layouts, and charts (Judd &
Justis, 2008, p. 73)
In Phase 1 we will also put together our franchise advisory
board. The franchise advisory board will provide a way for us
to gain advice and counsel from experienced and knowledgeable
professionals with varying professional backgrounds. “A
qualified Board of directors can be a significant benefit for a
franchisor” with some of the benefits being to:
· Bring objectivity to franchisor strategy and important decision
making
· Provide an expertise that the franchisor does not have
· The opportunity to receive feedback and input from people not
related to franchise ownership either financially or otherwise
· A group of specialists that can provide competent advice when
needed
· Can be more cost effective versus engaging various
consultants (Teixeira, n.d., Why franchisors).
I plan on selecting an attorney and CPA that are both well
versed in the franchise and restaurant industries, a marketing
executive to provide input into our marketing campaigns, a
culinary arts director from a local and reputable college to
provide insight into how we can enhance our menu and also
build relationships with the community, an executive from a
local business that can provide insight into the business side of
things, an educator from a university with a background in
organizational leadership to help us create a corporate culture
that will lead to success, and a member of the International
Franchise Association to help provide insight into franchise
operations. This well rounded team will be a valuable asset to
our operations and will help us to consider all aspects of
franchising our burrito bar.
PHASE 2 – Organizational Development (Internal and External)
– Months 3 - 5
In months three through five we will undergo phase 2, which is
developing our internal and external organization. We will put
together our legal documents, operating documents, training
manual, recruitment brochure, marketing plan, franchise
recruitment strategy, and location analysis criteria (Judd &
Justis, 2008, pp. 89-90).
PHASE 3 – Marketing to Franchisees – Months 5 – 12
In month 5 we will begin marketing to franchisees. In this
phase we will compile our marketing package, develop a
franchisee profile, and begin mass advertising to attract our
ideal franchisee. Seminars can be held both online and at
various target locations as well.
PHASE 4 – Franchisee Selection – Months 6 – 12
In this phase, we will begin to review applications,
interview potential franchisees and begin our selection
processes based on the requirements that we have decided upon
for successful franchisees.
PHASE 5 – Site (Building) and Training – Months 7 – 12
In phase 5 we will focus on site selection and training.
The franchisees will need to select their own sites, but we will
want to review the sites to ensure they meet our site
qualifications. While the sites are being prepared, the
franchisee and their management team will begin training at one
of our existing restaurants.
PHASE 5 – Start-up and Feedback
In the start-up phase, the franchisor will assist the
franchisee with their grand opening activities and be available
to assist them while they get up and running. In addition,
eliciting feedback will be essential for the franchisor as they
seek to tweak their franchise system for optimal success.
In conclusion, the Bomber’s Burrito Bar concept will be a
successful franchise business because of their easily
standardized procedures and policies, they use fresh ingredients
that caters to the more holistic and organic audience (currently
a popular trend), they offer a popular ethnic food, they provide
a relaxed but fun bar atmosphere that caters to a wide age range,
and also because they locally own and operate three successful
stores. I would definitely invest in the franchise system
because I am a fan of the business and believe that the concept
would be able to be duplicated in other markets.
References:
Bombers Burrito Bar. (n.d.). Retrieved from:
http://www.bombersburritobar.com/albany.html
Goldberg, E. (n.d.). The benefits of the franchise model.
Retrieved from:
http://www.franchising.com/howtofranchiseguide/benefits_of_th
e_franchise_model.html
Judd, R. J., & Justis, R. T. (2008). Franchising: An
entrepreneur’s guide. (4th ed). Mason, OH: Cengage Learning
Our history. (n.d.). Retrieved from:
http://www.bombersburritobar.com/Lark-Bar_Menu.pdf
Porter, M. E. (n.d.). Porter’s five forces: A model for industry
analysis. Retrieved from:
http://www.quickmba.com/strategy/porter.shtml
Staff (n.d.). What are the disadvantages of franchising a
business?. Retrieved from:
http://www.whichfranchise.com/franchiseyourbusiness/index.cf
m?FeatureID=288
Teixeira, E. (n.d.). Why franchisors need an effective board of
directors. [Web log post]. Retrieved May 17, 2014 from:
http://www.franchiseknowhow.com/blog/2012/08/why-
franchisors-need-an-effective-board-of-directors.php
1
Peer Analysis Guidelines and Grading Guide
Overview
In this project, you will write a Peer Analysis of the franchising
action plan of one of your classmates in the course. You will
choose a Franchise Opportunity Analysis that one of your
classmates posted to the discussion board and complete a review
of the franchise opportunity. Your review should address the
following points:
· What was done well
· What needs improvement
· What additions are needed
Include specific details and examples to support your statements
and arguments.
Objectives
To successfully complete this project, you will be expected to
apply what you have learned in this course and should include
several of the following course objectives:
1. Identify and strategically access a franchise opportunity
Main Elements
The Peer Analysis should be double-spaced, using 12-point
Times New Roman font, APA style format, and four-to-five
pages in length. You should use concrete examples from the
course readings and the franchise analysis to support your
analysis. The paper should include the following elements:
Critical points:
Address the following questions in your assessment of the
suggested franchise:
· Why do/don’t you agree with the assessment?
· How would you validate your opinion? Use citations from the
articles and textbook.
· How would you adjust the action plan and why?
Conclusion:
A summary of what you discussed, why you came to the
conclusions you did, and what was beneficial about doing this
analysis.
Peer Analysis Rubric
Requirements of submission: Written components of projects
must follow these formatting guidelines when applicable:
double spacing, 12-point Times New Roman font, one-inch
margins, and APA citations. The project should be 4-5 pages in
length, not including the cover page and resources.
Instructor Feedback: Students can find their feedback in the
grade book as an attachment.
Critical Elements
Distinguished
Proficient
Emerging
Not Evident
Value
Main Elements
Includes almost all of the main elements and requirements and
cites multiple examples to illustrate each element
(23-25)
Includes most of the main elements and requirements and cites
many examples to illustrate each element
(20-22)
Includes some of the main elements and requirements
(18-19)
Does not include any of the main elements and requirements
(0-17)
25
Inquiry and Analysis
Explores multiple issues through extensive collection and in-
depth analysis of evidence to make informed conclusions
(18-20)
Explores some issues through collection and in-depth analysis
of evidence to make informed conclusions
(16-17)
Explores minimal issues through collection and analysis of
evidence to make informed conclusions
(14-15)
Does not explore issues through collection and analysis of
evidence and does not make informed conclusions
(0-13)
20
Integration and Application
All of the course concepts are correctly applied
(9-10)
Most of the course concepts are correctly applied
(8)
Some of the course concepts are correctly applied
(7)
Does not correctly apply any of the course concepts
(0-6)
10
Critical Thinking
Demonstrates comprehensive exploration of issues and ideas
before accepting or forming an opinion or conclusion
(18-20)
Demonstrates moderate exploration of issues and ideas before
accepting or forming an opinion or conclusion
(16-17)
Demonstrates minimal exploration of issues and ideas before
accepting or forming an opinion or conclusion
(14-15)
Does not demonstrate exploration of issues and ideas before
accepting or forming an opinion or conclusion
(0-13)
20
Research
Incorporates many scholarly resources effectively that reflect
depth and breadth of research
(14-15)
Incorporates some scholarly resources effectively that reflect
depth and breadth of research
(12-13)
Incorporates very few scholarly resources that reflect depth and
breadth of research
(11)
Does not incorporate scholarly resources that reflect depth and
breadth of research
(0-10)
15
Writing
(Mechanics/Citations)
No errors related to organization, grammar and style, and
citations
(9-10)
Minor errors related to organization, grammar and style, and
citations
(8)
Some errors related to organization, grammar and style, and
citations
(7)
Major errors related to organization, grammar and style, and
citations
(0-6)
10
Earned Total:
Comments:
100
Kelly FairbrotherJune 1, 2014OL-640Meadowlands.docx

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Kelly FairbrotherJune 1, 2014OL-640Meadowlands.docx

  • 1. Kelly Fairbrother June 1, 2014 OL-640 Meadowlands Homemade Ice cream: A Franchise Opportunity Summary “I scream, you scream, we all scream for ice cream!”. This popular phrase about the sweet dessert are lyrics to a song recorded in 1929 by a band named Waring’s Pennsylvanians TurkeyHill 2010). Today, people are screaming for Meadowlands Homemade Ice Cream in Tewksbury, Massachusetts. As a nation, we are eating increasingly more ice cream each year. In 1899, there were about five million gallons of ice cream that was produced. In 2000, that number grew to sixteen hundred and fifty million gallons. It is estimated that America enjoys close to six gallons of ice cream per person,
  • 2. each year. This is more than any other country (Riverdeep 2002). In 2011, over one and a half billion gallons of ice cream was produced and the industry generated ten billion dollars of revenue in 2010 (Ayles 2013). Despite the recent trends for healthy diets, people still have a hankering for ice cream. Meadowlands Homemade Ice Cream, is a consistent contributor to this growing industry. Their delicious and classic flavors gives this quaint stand the loyal customer base and high annual revenue it has. It has created a niche in the market and has many features that make it a great opportunity to be franchised. Porter’s Five Forces can explain the niche Meadowlands has created in the market. From the rivalry of the competition, barrier to entry, threat of substitutes, and bargaining power of the buyer and supplier Meadowlands has a niche in the market. There are few true competitors, only one strong substitute and insignificant barriers to entry. Since Meadowlands is an already established, profitable business, there is an advantage and a stronger opportunity to become a franchise. This is just one of the strong features Meadowlands has to become a successful franchise. Given the research of the ice cream industry and the facts of Meadowlands, I would invest in Meadowlands Homemade Ice Cream. Personally, I am a very loyal customer and it is the only ice cream stand I visit. I have often daydreamed about the possibility of investing or owning Meadowlands and wished there were more locations. I chose this business as a franchise opportunity. I am not only passionate about the product but the facts show Meadowlands could be a very successful franchise. I would invest in the Meadowlands franchise. Critical Points Meadowlands has been serving homemade ice cream since 1964. They offer twenty-three ice cream flavors, five hard yogurt flavors, three soft yogurt flavors, five sherbet flavors, two flavors with no sugar added, seven different ice cream pies, and six different ice cream pizzas, cowpies, and cupcakes. The menu does not stop here. They also offer hot dogs, chili dogs,
  • 3. chili, chips, water, and coffee. An additional feature to this stand is what a customer can take home. The staff will hand- pack ice cream or yogurt into pints and quarts for their guests as well as pints of toppings (Meadowlands 2014). At their end of the summer sale, where everything is half price, people line up in order to fill their freezers with pints and quarts of their favorite ice cream. It is a quaint stand with a peaceful and enjoyable backdrop. With a spacious parking lot in front and picnic tables on the meadow behind, people are encouraged to stay and enjoy their ice cream. The real focus behind Meadowlands Homemade Ice Cream, is right in the name of the business: homemade. The ice cream is homemade and then hand-packed to each order. The flavors and taste of the product truly reflect this. While some ice cream stands and parlors offer new complex flavors, Meadowlands menu seems as though it hasn’t changed since they opened. Simple and classic flavors such as chocolate, vanilla, strawberry, chocolate chip, and coffee make up the majority of the menu. While they do have cookies and cream, mint chocolate chip, and rocky road, they do not have flavors such as cotton candy, cheesecake, or birthday cake. This is one of the reasons, Meadowlands is a great opportunity for a franchise. They have classic flavors that they make extremely well. They are not concerned with creating over one hundred different flavors of ice cream. The classic flavors are what people want and is what has so many people comes back to this business. In 2012, vanilla was the number one most popular ice cream flavor with a share of almost thirty percent. Chocolate was in second place with only nine percent. Butter pecan, strawberry, Neapolitan, chocolate chip, French vanilla, cookies and cream, vanilla, fudge ripple, and praline pecan round out the top ten most popular ice cream flavors of 2012 (Ayles 2013). Three of the top ten flavors are vanilla based flavor. Also, out of the top ten less than half have a topping mixed into it. The popular and top selling flavors are classic, Meadowlands specialty. This industry is a billion dollar business and growing. In 2010, the
  • 4. industry generated ten billion dollars of revenue and in 2011, more than one and a half billion gallons of ice cream was produced (Ayles 2013). Americans are responsible for consuming an average of six gallons, per person, per year. This is more than any other country (Riverdeep 2002). Meadowlands accounts for a portion of this. According to Manta Media, a website that promotes and connect small businesses, reports that Meadowlands has an annual revenue of five hundred thousand to one million dollars (Manta Media 2013). Not only are people in the Tewksbury area choosing Meadowlands as their favorite place for ice cream. From personal experience, I have and know people who have driven over twenty minutes, passing many other ice cream stands, in order to get Meadowlands Homemade Ice Cream. Also, when family that has moved across the country comes back to visit, they make sure we make time to take a trip to Meadowlands. This is echoed through the reviews of Yelp.com, a popular website for honest reviews about a variety of businesses. Out of thirteen reviews, five people gave five stars (the maximum) and seven people gave four stars. Many of the reviews discuss the fair prices, the amount of ice cream given, the ample parking space, the friendly staff, and of course the delicious taste. The loyalty of Meadowlands customers can also be seen. Many reviews state they have been going to Meadowland’s since their childhood and one reviewer has been frequenting the stand for over twenty-five years. The people writing the reviews are from a variety of places. Locally, in Tewksbury, almost an hour away in Boston, MA, to Brookline, New Hampshire. All using phrases such as “love”, “best ice cream around”, and “favorite” (Yelp 2014). Meadowlands has all the makings of a business ready to be a franchise. The concept is a familiar concept to people across all demographics, the business is already profitable, and there is positive, widespread demand for the product. It is a quaint, classic, ice cream stand known for their delicious, homemade ice cream. This is the niche Meadowlands holds in the industry
  • 5. and these features make the first step of turning a business into a franchise (Tice 2014). The next step is to evaluate the business in regards to Porter’s Five Forces. Economist and professor, Michael Porter, designed a framework that can help managers better understand the industry in which they are operating. These five forces shape the industry competition. Porter’s Five Forces include; the threat of new entrants, bargaining power of buyers, bargaining power of suppliers, threat of substitute product or service, and the rivalry of existing competitors (QuickMBA 2010). The first four of Porter’s Five Forces circle around the fifth, rivalry. While there could be hundreds of places to get ice cream across New England, there are a variety of types of ice cream shops. There are stands, year round stores, and some that are restaurant that also offer cakes and other desserts. There are only a handful of stands in the Tewksbury and surrounding areas. The biggest competition Meadowlands would face is Hayward’s Ice Cream. First started in Nashua, NH, Hayward’s now has several locations in the Southern New Hampshire area. It is also a seasonal ice cream stand that offers similar types of products. Other ice cream shops in the area include business like Dairy Queen and ColdStone Creamery. These are larger chains and while they offer ice cream, the atmosphere and products are very different than that of a traditional, classic ice cream stand. Hayward’s Ice Cream is the only ice cream Meadowlands would be competing with. This competition can be combatted by strategically locating additional Meadowlands locations. For example, the people in the neighborhood surrounding Hayward’s in Nashua are loyal to that stand. Meadowlands, if placed in Nashua, would need to be located several exits away South toward the mall or North approaching Manchester. In Porter’s Model, the threat of substitutes are substitute products from other industries. With recent health trends people at times may opt for a healthier option. Products such as frozen yogurt people see as a healthier than ice cream but still a
  • 6. refreshing treat on a hot day. It is a realistic substitute for ice cream. The prices of ice cream compared to frozen yogurt are not drastically different. If the price of frozen yogurt were to noticeably increase, the quantity of ice cream demanded would increase. Likewise, if the price of ice cream were to increase, the quantity demanded for the substitute of frozen yogurt would increase. As more substitutes arise, the demand becomes more elastic (QuickMBA 2010). Fortunately for Meadowlands and the ice cream industry, there are not many close substitutes. Additionally, people looking for a healthy alternative also opt for sugar-free ice cream. Meadowlands offers this option. Also, if placed by a school, park, or baseball field, an additional location of Meadowlands will attract a group of customers where healthier options are not a concern. There are a variety of barriers to entry a business can face. The government, patents, asset specificity, and economies of scale can all create barriers to entry into an industry. Each industry is different and may face one or more of these barriers. The barrier to entry for an ice cream stand is not significant. Competition, especially in a high traffic area, is the biggest barrier an ice cream stand will have to face (Gaebler Ventures 2013). There are no patents to face or government regulations, other than the standard health standards needed for producing and selling food. As an already established business, Meadowlands has already entered the industry. The barrier they will have to face is the competition and foot traffic in the decision of choosing the new location. The location should be near a school, baseball, field, or popular park. One of these locations away from the competition will reduce the difficulty of the barriers to entry. This location will be in an area with heavy foot traffic, near the target market and away from competition. The bargaining power of buyers also has an impact on a producing industry. There are three scenarios where buyers are considered to be powerful. These scenarios are; of there are few buyers with significant market share, if the buyers purchase
  • 7. a significant proportion of output, and can threaten to buy a producing firm or rival. Buyers are weak when; producers can take over distribution, the product is not standardized and buyers cannot easily switch to another product, buyers have no particular influence on product or price, and producers supply a critical portion of buyers’ input (QuickMBA 2010). Meadowlands’ buyers are not completely powerful nor weak. With ninety percent of American households consuming ice cream each year, there are many buyers and therefore do not have the significant market share few buyers do in order to dictate the market. They also do not have a credible backward integration threat. In addition, although it is unlikely, buyers can switch to a substitute. Overall, the buyers in the ice cream market are not a threat to the business as they do not have a significant bargaining power. As buyers can be classified as powerful or weak, suppliers can be as well. Characteristics of powerful suppliers include; the significant cost to switch suppliers, having credible forward integration threat, being concentrated, and having powerful customers. Suppliers are weak if; there are many competitive suppliers, the business purchases commodity products, have credible backward integration threat, weak customers, and have concentrated purchasers (QuickMBA 2010). The suppliers Meadowlands would encounter would not be considered weak. The supplies and ingredients they would purchasing are standard, commodity items that one could simply buy at a grocery store. The products nor the cost to switch suppliers would be significant. The suppliers would not have a powerful hold or tie to the company. Meadowlands would have to find a supplier where they could get the simple ingredients they need in bulk at a value cost. Action Plan The following is a 12-month action plan for turning Meadowlands Homemade Ice Cream into a franchise. ACP One-Year Action Plan
  • 8. Section I – CAREER/PROFESSIONAL GOALS AND OBJECTIVES Short-Term Goals (1-2 Years) · Establish Meadowland’s Homemade Ice Cream as a franchise · Open one more location in Massachusetts · Turn a profit in the new location Long-Term Goals (2-5 years) · Attract a new group of customers · Reach an annual revenue of $500,000 - $1 million in both locations · Open another location by year 5 Section II – MONTH-BY-MONTH ACTION PLAN Meeting Date Objectives/Goals Strategies/Tactics Month 1 3/17/14 (opening day for season) Market research: -Determine the target audience -Determine possible locations for franchise Survey: -Ask each customer where they are coming from? -Why they come to meadowlands?
  • 9. -What flavor they ordered? Month 2 4/21/14 Continue market research: -Analyze the research complied so far and continue to survey the customers -Strengthen the advertising and marketing of the business Survey: -Continue to ask where the customers are traveling from. -Research nearby demographics of surrounding communities. Month 3 5/19/14 Learn the legal requirements: - Hire a franchise attorney Compile legal requirements: - Compile audited financial statements, an operating manual for franchisees, and descriptions of the management team's business experience. Month 4
  • 10. 6/23/14 Start the franchise requirements: -Hire an experienced franchise consultant -Finalize the additional location Start writing a franchise agreement to include: -franchise and royalty fee -obligations/terms of the agreement -marketing strategies Month 5 7/21/14 Continue to process the legal requirements: - Register a Franchise Disclosure Document with FTC Complete legal requirements: -Become an established franchise in the state of Massachusetts Month 6 8/18/14 Start Construction
  • 11. -Location should be around target audience, school, and/or a baseball field/park -Will be the same size, construction, and look as original location Consistency: -Atmosphere must be consistent with first location -Location must also have a peaceful environment Month 7 9/22/14 Start searching for a franchisee: -Conduct interviews with potential franchisees Search for franchisee: -Look for an experienced, professional, educated, and friendly person Month 8 10/20/14 Finish Construction -Finish painting (inside and out) -Hang menu, signs, and logo Finalize Construction: -Ensure consistency with original location in looks, atmosphere, design, logo, and menu
  • 12. Month 9 11/24/14 Hire the franchisee: -Sign the franchise agreement -Bring him/her to the new location Start Training: -Teach the policies, procedures, and other expectations listed in the agreement Month 10 12/22/14 Staff the new location: -The franchisee should be staffing the new location Recruit: -Advertise job offers on popular websites (monster.com, snagajob.com, etc.) -Start to interview and hire staff for the new location Month 11 1/19/15 Continue Training: -Hire 10-15 part-time staff members and 2 full-time members Train the Staff:
  • 13. -Once the franchisee knows the policies, procedures, and recipes, the staff can be trained -They will need to learn how to interact with customers and the correct procedures Month 12 2/23/15 Open the location 3/17/15 Advertise: -Advertise and market the new location Template provided by (ACP 2014). Conclusion Meadowlands has a strong, solid, repeatable, and familiar concept. Ice cream is a favorite treat of ninety percent of Americans (Ayles 2013). The main key to the success of the company is the recipe. A recipe is something that is easily taught and can be repeated. This will ensure the consistency between the multiple locations and speaks to the ability to be franchised. The business already has a loyal customer base and has created a niche in the market. The environment, staff, menu, and atmosphere all contribute to the uniqueness of the business and support the niche it has. Meadowlands is already profitable and will likely be profitable as a franchise. The annual revenue of the business is estimated to be five hundred thousand to one million. This revenue is earned only during March through October. Further, Meadowlands operates in a market that has only grown over the past several decades and contributes to the trends of the industry. Lastly, the company has a loyal and growing customer base. Each of these features offers an advantage and positive note to the ability to be franchised.
  • 14. I would invest in this franchise. Not only am I a loyal supporter and customer of Meadowlands but the facts of the business support this decision. This ice cream stand is a long- standing and profitable business. The ice cream trend is not diminishing in the near future even given the recent healthy trends. Not only is Meadowlands in the right business but what they offer is exactly what is in demand. The most popular flavor year after year is vanilla. The top five top selling flavors continue to be simple and classic flavors. This is exactly what a customer can get at Meadowlands. Through Porter’s Five Forces, one can learn the niche Meadowlands has created in the market. There are certain features one would expect to see in a business looking to be established as a franchise. Meadowlands possesses these features. The research, facts, forces, and features of Meadowlands Homemade Ice Cream all prove this business to be a successful franchise. Link to Website of the Business Meadowlands Homemade Ice Cream’s website: http://www.meadowlandsicecream.com/index.html References ACP. (2014). ACP One Year Action Plan Template. Retrieved from: ACPOneYearActionPlan.doc Ayles, A. (2013). 15 Most Popular Ice cream Flavors: The Winner May Surprise You. Retrieved from: http://www.activebeat.com/diet-nutrition/15-most- popular-ice-cream-flavors-the winner-may-surprise-you/2/ Gaebler Ventures. (2013). For Entrepreneurs Good Businesses to Start: Opening an Ice Cream & Frozen Yogurt Shop. Retrieved from:
  • 15. http://www.gaebler.com/Opening-an-Ice-Cream-and Frozen-Yogurt-Shop.htm Manta Media. (2013). Meadowland’s Ice Cream. Retrieved from: http://www.manta.com/c/mmfwxj8/meadowlands-ice-cream Meadowlands. (2014). Making Homemade Ice Cream since 1964. Retrieved from: http://www.meadowlandsicecream.com/index.html QuickMBA. (2010). Porter’s Five Forces: A Model for Industry Analysis. Retrieved from: http://www.quickmba.com/strategy/porter.shtml Riverdeep. (2002). Scream for Ice Cream. Retrieved from: http://www.riverdeep.net/current/2002/07/070102_icecream.jht ml Tice, C. (2014). Franchise Your Business in 7 Steps. Retrieved from: http://www.entrepreneur.com/article/204998# TurkeyHill. (2010). The History of the “I Scream, You Scream” Song. Retrieved from: http://icecreamjournal.turkeyhill.com/index.php/2010/12/13/the- history-of-the-i-scream-you scream-song/ Yelp. (2014). Meadowland’s Homemade Ice Cream. Retrieved from: http://www.yelp.com/biz/meadowlands-homemade-ice- cream-tewksbury Question 1 In 1830, what proportion of southern whites were slave owners? 2/3
  • 16. 36% 1/2 72% Question 2 The Missouri Compromise stated which of the following concerning slavery? Slavery was prohibited in all parts of the Louisiana Purchase. Slavery was permitted in all parts of the Louisiana Purchase. Slavery was allowed in Louisiana Territory lands south of the 36'30 parallel but not in Missouri. Slavery was allowed in Louisiana Territory lands south of the 36'30 parallel and in Missouri. Question 3 One reason the Monroe presidency is often described as the "Era of Good Feelings" is because: the Louisiana Purchase was made. Monroe placed only Democratic-Republicans in office. by the 1820s, there was really only one political party
  • 17. remaining in the United States. there was general prosperity throughout his term around the Nation. Question 4 The zest with which Southerners began extending their lands into the lower south, thereby extending both the production of cotton and slavery is called: King Cotton. Flush Times. Alabama Fever. the Impending Crisis. Question 5 Which of the following was a key cause for the alignment of both Indians and Canadians against Americans in the War of 1812? Fear of American expansion Certainty of a British victory Desire of both groups to become part of the United States
  • 18. Successful American blockade prevented importation of British goods and thus angered both groups. Question 6 The basis of the African American community was: the slave revolt. spiritual freedom. the gang labor system. marriage. Question 7 The Marshall Court established what principle through a number of important decisions? The unconstitutionality of judicial review The power of the federal government over that of the states The power of the state governments over that of the federal government The inability of the federal judiciary to interpret the law Question 8 Which factor most clearly fostered the growth of slave communities?
  • 19. The large scale size of cotton plantations The introduction of the black codes Instances of manumission The scope of the internal slave trade Question 9 The Liberator, published beginning in 1831 by William Lloyd Garrison, was the primary vehicle of what sentiment? Women's suffrage Sectionalism Nativism Abolition Question 10 After Louisiana became an American possession in 1803, which of the following helped it maintain a French essence? France retained control of all military outposts. In 1808, Louisiana adopted a legal code based on French civil law.
  • 20. Americans did not move into the territory, thus it remained predominately French. The inhabitants boycotted all American goods. Question 11 The __________ resulted from inventions that led to improvements in the textile industry and caused an increase in the international demand for cotton. Question 12 In 1831 __________ led a slave rebellion in Virginia that killed a number of whites and heightened southern society’s fear of possible revolts. Question 13 Throughout the South during the 1830s, state legislatures tightened __________. These laws limited the rights enjoyed by free blacks. Question 14 In the days directly following the Revolution, slavery waned. However, it was revived by the production of __________, the new staple crop of the South. Question 15 Jefferson imposed the __________ in December of 1807; it cut off both imports and exports thereby creating a trading calamity in the United States. Question 16 Outline the events that led to Marbury v. Madison. What lasting consequences did this decision hold? Was it a win for Federalists or Democratic-Republicans and why? Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must
  • 21. be referenced; paraphrased and quoted material must have accompanying citations. Question 17 What was the American System? After defining it, identify and thoroughly describe its three main elements. Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Question 18 Reviewing the information concerning free blacks within this unit, do you believe this was an apt title for these men and women? Were the “free blacks” of the South during this time period really free? Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Summary Hog Wild BBQ has been ranked very high for BBQ in Kansas. Local people would agree that their sauce has Zen ingredients that have their taste buds coming back for more! From the succulent meat choices, to the special sauce, this restaurant has all of the wonderful sides to go with the meals. Hog Wild has filled a niche in the Plains with slow roasted food that is more like Grandma’s style than fast food can offer. I know there are
  • 22. many people that look for an inexpensive BBQ that offers drive through, carry out and dine in, and Hog Wild does that for me and many of my neighbors. They have catering for company picnics or family reunion gatherings. Judging by the expansion to five locations in Wichita Kansas as well as being in three other cities, Hog Wild restaurant will be around for a while. So why not franchise them? This paper begins an in depth analysis of the possibility of franchising this delectable restaurant that so many are fond of. Let’s explore what is compelling about their food and why it would be popular in other locations or states besides Kansas. We can take a close look at their business system to see what elements make it successful. What is it about them that endear their customers to love them? We will examine the quandary of “should I choose franchising versus licensing?” We can identify their competition in the marketplace and who would be their potential target market. What type of customers are they looking for to become loyal Hog Wild fans? What niche are they filling in the food service industry today? Gary Poulton started Hog Wild Pit BBQ in Hutchinson, Kansas on its Main Street location. From there, he expanded the brand out to multiple Wichita, Kansas locations and some other smaller surrounding cities in Kansas. Then, in 2012, he had gone as far as he wanted in the growth of the business. He entered into negotiations and sold his investment in the company to T.D. O’Connell. The new owner has years of experience in restaurant management from being a former restaurant CEO and President and would be able to take it farther in its expansion. T.D. O’Connell is optimistic about the opening of the branch in Lawrence, Kansas (opening June of 2014) and then possible branching into Nebraska and Iowa if the Lawrence branch does well. Some of the awards that the restaurant has acquired thus far are: Salina Journal’s 2013 Readers Choice Awards, First
  • 23. Place for The Hutchinson News Readers Choice Award 2013, Voted Best in Hutchinson for BBQ Ribs, The Wichita Eagle’s 2012 and 2013 Readers Choice Award Winner. Catering has been a good business move especially in the Wichita area because of the population size. There are many industrial plants, medical, and health fields in the surrounding area that use Hog Wild’s catering service for their employees and this keeps the business very busy. The Hutchinson restaurant has a very good but also busy location which is right on Main Street that sees heavy traffic daily. That branch has not yet expanded, but should. It has a very busy drive through, but due to its location vehicles back out onto Main Street in the busiest hours of the day. The kitchen is small but friendly. The atmosphere is very casual and the people are very well trained on their menu items. They have a very large selection of succulent meats with sides and toast. There is a condiments bar with ketchup, mustards, pickles, onions, and peppers. They have about nine booths, and 10-12 tables with checkered tablecloths to seat people. They have a niche in the food business that includes a plate of BBQ and sides for fewer than eight dollars and a drive through and catering to go with. Many consumers want the convenience of a drive through with food that you might have eaten at a backyard BBQ. This brings value with also offering that home BBQ flavor off the grill that so many like. The target market for the restaurant would be non- vegetarian women or men that are between the ages of 20-60, single, couples, or young families, who are in a hurry and want a home-cooked meal. These target customers are looking for a family meal where they can choose to dine in or out (drive through) or have it catered to their gathering. There are many industrial factories around the area and farming is a large industry so beef, pork, and turkey are local favorite meats. This is the type of food that you would expect to see at a neighborhood picnic, but in today’s mad rush most people don’t have the time to smoke it themselves. So for them, this is fast, home-cooked, backyard BBQ taste is the answer!
  • 24. What if we analyze the opportunity against Porter’s five forces of the niche to see how strong it holds up? The following is a chart of the five forces on a niche. (Chart accessed from Caneval Ventures, 2013) New Entrant, Industry Competitors, Rivalry Determinants Starting at the top of the chart with new entrant threats and competitors, it is possible to analyze threats to Hog Wild’s Franchising opportunities. Hog Wild’s best strategy is to pursue the Best Value, Type 5 from Porter’s generic strategies (David, 2012). Below is a list of seven top BBQ style restaurants in US according to a report from Nations Restaurant News, 2013: Famous Dave’s BBQ is based in Minnesota but since then it’s simple menu and small restaurants have spread out into 192 units worldwide including Canada, Mexico, and now internationally franchising. By far this is one of the biggest competitors of Hog Wild’s brand because it is already franchising internationally. This can also be a model for Hog Wild brand because it too may have the possibility to break into international markets with demand for similar products in the future. Dickey’s Barbecue Pit was founded in Texas in 1941 and started franchising about 20 years ago. It has grown to 311 units in 39 states as of 2013. It is famous for pulled pork and brisket as well as many other meats, 10 types of vegetables, desert, and free ice cream. Their brand is smaller and less of a threat but the large variety of vegetables can broaden the menu for vegetarians and the free ice cream brings families with children to the restaurant. Good concepts to monitor the competing brands success in. Smokey Bones has had its growth problems in the past and has changed ownership. It grew to 127 restaurants, but was struggling for a while trying to broaden its menu. Since it was sold to different ownership, it reduced its operations to 66 units that include the states of Washington DC, Illinois, Indiana, Florida, Georgia, Massachusetts, New York, and Virginia. It
  • 25. changed its name to Smokey Bones Bar and Fire Grill and has concentrated on the smoker and bar scene, trying to get both more popular. Jim ‘N Nick’s Bar-B-Cue is an Alabama company that boasts 30 units, operating in Georgia, North and South Carolina, Colorado, and Tennessee. They are mostly famous for their pork shoulder that is smoked slowly. Their dinner menu has some nontraditional items as well. They are also very involved in the community and with the farmers in Alabama. They are working on coming up with their own hog breed. Dinosaur Bar-B-Cue is a New York based sports bar type restaurant that has recently also expanded to Connecticut and New Jersey. They offer “pork ribs, pulled pork, wings, sausage and smoked chicken.”(Thorn, 2013.) They also offer non BBQ items as well. Old Carolina Barbecue Company is made up of seven units and is based in Ohio, but made from the Carolina style of food. People in the Carolinas love-smoked beef brisket, pork, chicken, and ribs with their tangy vinegar based sauce. Calhoun’s is a seven unit chain only based in Tennessee featuring hickory smoked pork, fried catfish, shrimp, and chicken. Barriers to Entry & Suppliers If Hog Wild were to branch out and consider franchising, large scale financing would be a necessity. They would need a business plan to be able to secure this financing. (See page 8 for brief summary of business plan inclusions and 12 month count down plan to franchise.) They would have to meet with local farmers and meat distributers to find new area suppliers. The larger scale costs of suppliers and products would not pose a threat if they grew slowly into other geographical U.S. states. They would have to establish their local menu and brand awareness state by state. Hog Wild would have to establish enough research on their target customers to be able to reach them effectively on a larger scale, slowly testing the success/failure marketing bought with each campaign.
  • 26. With the rising cost of beef prices, the impact of USDA policies it is important to watch external forces on the industry. These factors can cause undue hardship for the economy and the business. Consideration must be taken to minimize risk factors as much as possible in each location. Pricing and menu items can be changed to reflect constant profits to the franchisees, but final decisions for these changes must rest with the franchisor. If they could keep a basic menu for simplifying the business system, this can be modified to reach tastes in each market in individual basis depending on demand, suppliers, product availability, and costs. The simpler the business system, the less expensive start-up cost would be for the franchisor to create proprietary materials and training needed for the franchisees. Substitutes Threat of substitutes could be by grocers in the local area selling cooked, smoked meat. Dillon’s is very big in Kansas and they provide in-house smoked BBQ meat, but their substitute is not as tasty. Very dry meat due to excessive heat makes it a less desirable product. Walmart has a few items in meat department but they are overpriced and small portion sizes that are non- satisfactory to shoppers. The value in the large portion sizes comparatively for the Hog Wild’s products far outweigh any substitutes on the market today. It is advisable to have the central franchisor constantly assess substitutions in new locations prior to expanding as each may differ. Buyer Power and Incentives of Decision makers Determining buyer power and incentives of decision makers is important for the business as it has the opportunity to expand brand awareness. It would be a good plan for the franchisor to stay involved with the community, charities, and schools teams. Hog Wild’s restaurant posts all the thank you letters it receives on the bulletin board, as advertisement of the brand involvement. This creates word of mouth advertising and nothing makes a bigger impact than a team or school. The local restaurant can also schedule events like fair booths, tractor pulls, and more charity events for publicity. They can send
  • 27. coupons via social media to raise awareness. They could have a day designated to give a percentage of the proceeds of sales to a favorite local charity or some natural disaster for the publicity. All of these things can help create loyal customers who will choose their brand over other brands. Improvements There are some improvements that would help make Hog Wild’s business more profitable. Hutchinson was the first restaurant started and the large growth was not anticipated. But now that it has had success, it is time to invest in a larger space. This branch needs a new larger location that can accommodate even more customers. The drive through backs up into the street at busy times and is antiquated, so replacing this should be a top priority. The parking lot and street parking is inadequate, and a new restaurant location could have more parking. The new space could include a larger kitchen so that the local branch would have happier employees with more space. The next improvement would be to change their potato salad to a different recipe. There have been some complaints on the social media blogs that this item could be improved. Next, they could offer more vegetables and health conscious salads which also go with BBQ but accommodate the healthier vegetarian palate also. Hog Wild’s target customer is not vegetarian but this could be a small improvement to the menu not to alienate the health-conscious, vegetarian, or dieting customer. The other menu improvement they could try is offering a bar menu. They offer soft drinks and Tea only now, but this bar menu could be done as a trial to see if popular. Brief Summary of Business Plan Inclusions & 12 month Action Plan to Franchise Hog Wild’s Business Plan would need to include (SBA, 2014): · Executive Summary · Company Description · How business is organized and who will manage it · What products and services it will offer · Market Analysis
  • 28. · Sales and Marketing Plan · Financial Plan and Request for funding · Appendix including resume, licenses, leases Hog Wild’s 12 Month Action Plan would go as follows: Conclusion Hog Wild has a very good chance at Franchising into the neighboring states, especially the ones bordering Kansas. They can take their time and spend due diligence to research feedback on what menu items work for which areas. They can find the best suppliers in the local areas that have a quality product for a fair price. It would be prudent planning on their part and worthwhile to the franchisees that buy into their business system. Careful training to ensure same standards of flavor and juiciness of meat is preserved during cooking techniques across all franchise units is necessary for consistent brand message. Would I purchase or buy into the franchise model of this business? I would, because I know the units in the area here are already profitable and the community likes and knows the brand well. They have excellent publicity and a catchy jingle that people remember. The niche they fill is great value for money well spent. Link to website of the business: http://www.hogwildpitbbq.com/wichita-menu.php References: Go Hog Wild Pit Bar-B-Q and Catering. (2014). In Hog Wild Pit BBQ. Retrieved May 27, 2014, from http://www.hogwildpitbbq.com/ Vision on Innovation: 2. Models on the dynamics of innovation. (2013). In Caneval Ventures. Retrieved May 27, 2014 Thorn, B. (2013, July 3). Nation's Restaurant News. In 7 barbecue chains that are leading the way. Retrieved May 30, 2014, from http://nrn.com/food-
  • 29. trends/barbecue-chains-are-leading-way?page=2 The Famous Dave's Franchise Opportunity. (2013). In Famous Dave's. Retrieved May 30, 2014, from http://famousdavesfranchising.com/famous_daves_opportunity.h tml David, F. R. (2012, January 8). Strategic Management Concepts: A Competitive Advantage Approach. 14th edition. Ininkling.com. Retrieved May 30, 2014, from https://www.inkling.com/read/strategic-management- david-14th/chapter-5/michael-porters-five-generic How to Write a Business Plan. (n.d.). In SBA.gov or the US Small Business Administration. Retrieved May 30, 2014, from http://www.sba.gov/category/navigation-structure/starting- managing-business/starting-business/how-write-business-plan January Meet with attorney, accountant, and team of franchise personnel to acquire licensing, discuss implications of taxes/fees, and organization of business headquarters. Determine memorable "image"franchisor wants to sell February
  • 30. Write a business plan and action plan for franchising units Meet with finance options and decide what type of financing wanted, secure financing March Come up with Franchise Mission April Determine marketing objectives June Identify the target customer or group May July Analyze the niche the product/service is to enter
  • 31. Asses the 4 P's: price, promotion, product, and place Understand and discuss market strategies to reach target group and measure feedback and compare with competition in market Develop a culture of brand pride and loyalty within headquarters Balance internal and external marketing information Develop ways to bring support to franchisees and a contingency plan for unhappy franchisee buyer or bad publicity of brand August Determine what research will be done and how often to remain ahead of competitors Finalize business system to be offered and standardize training manuals Strategic Planning for Long and Short Terms September Decide attributes of franchisees to advertise to and accept
  • 32. Decide on advertisement, qualifying process for franchisees October Interview franchisees and select best qualified. Promote and advertise business and brand as well as franchisee offering Train franchisees and select advertising for Grand Openings. Collect Franchise Agreements with initial fees from Franchisees, Have them sign legal paperwork, and collect training fees. November December Continue marketing for Grand Opening Hiring of Franchisee's employees and training for Grand Opening
  • 33. Press Kit Introduction to TV and Radio for Grand Opening Events. GRAND OPENING of franchisee's units Determine objectives for distribution network, human resources, operations, controls, financial, according to importance Come up with franchisee location territories and site selection for restaurants. Start procuring leases and permits. Continued marketing and training for sales success
  • 34. Franchise Opportunity Analysis: Bombers Burrito Bar
  • 35. Franchise Opportunity Analysis: Bombers Burrito Bar Claudette B. Lawson Southern New Hampshire University Author Note This paper was prepared for OL 640: Franchising, taught by Dr. Gary White Outline 1. Summary 2. Overview of the Business Concept 3. Assessment of the Five Industry Forces 4. Criteria for Successful Franchises
  • 36. 5. Benefits of Franchising for the Franchisor 6. Disadvantages to the Franchisor 7. 12-Month Action Plan 8. Conclusion 9. References Summary This paper provides an overview and franchise opportunity analysis of the local chain restaurant, Bombers Burrito Bar. Bombers Burrito Bar is known for their giant burritos, award- winning wings and great drinks. They are committed to serving great food made from fresh ingredients and shaking delicious premium margaritas and beers. The company was founded in 1997 with $15,000 and today they have a total of three locations. Bombers is the hot spot for students, poor rock bands, cheap state workers and pretty much anyone with a tattoo or multiple facial piercings, states the company website (Our History, n.d.). They specialize in great food for great prices. The atmosphere at Bombers is very festive, high energy and always includes a diverse clientele. Assessing the franchise concept utilizing Michael Porter’s framework of five industry forces (rivalry, threat of substitutes, buyer power, supplier power, and threat of new entrants and entry barriers) shows that Bombers is in a good position to be successful. Weighing out the benefits of the franchise system against some of the potential disadvantages shows that the benefits far outweigh any disadvantages with the main advantage being the opportunity to quickly expand with limited capital outlay.
  • 37. Before expanding through franchising, the company will utilize a 12 month PERT process to prepare itself for franchising their operations and they will put together a well rounded board of advisors to help them along the way. Overview of the Business Concept Bombers Burrito Bar is known for their giant burritos, award-winning wings and great drinks. They are committed to serving great food made from fresh ingredients and shaking delicious premium margaritas and beers. The company was founded in 1997 with $15,000 and today they have a total of three locations. Bombers is the hot spot for students, poor rock bands, cheap state workers and pretty much anyone with a tattoo or multiple facial piercings, states the company website (Our History, n.d.). They specialize in great food for great prices. The atmosphere at Bombers is very festive, high energy and always includes a diverse clientele. Assessment of the Five Industry Forces I believe that developing Bombers into a franchise would be a great opportunity for both the franchisor and the franchisee. Porter (n.d.) provides a framework of five industry forces that strategic business managers can evaluate to develop an edge over rival firms and better understand the industry context. A brief description of each of the five forces and my assessment of Bombers with each of these follows: 1. Rivalry – the competition among rival firms with intensity influenced by the amount of firms competing for the same customers and resources, slow market growth causing firms to fight for market share, high fixed costs, high storage costs or highly perishable products, low switching costs, low levels of product differentiation, and high exit barriers. a. In the local Albany, NY territory there is limited rivalry in their niche burrito bar industry. Main competitors are Chipotle, Chili’s, and Moe’s, but none of these caters to the fast food industry and also provides a bar atmosphere. 2. Threat of Substitutes – a threat of substitutes exists when a
  • 38. product’s demand is affected by the price change of a substitute product. a. Bombers focuses on offering locally grown products for the majority of their menu items, but their bar menu and other restaurant needs could be subject to pricing concerns. This would not only affect Bombers, though, it would affect all of their competitors. Operating on a franchise capacity would enable them to secure bulk goods at cheaper prices. 3. Buyer Power – The power of buyers is the impact that customers have on a producing industry. a. No particular buyer has any particular influence on the products or pricing of the Bombers products. 4. Supplier Power – Suppliers, if powerful, can exert an influence on the producing industry, such as selling raw materials at a high price to capture some of the industry’s profits. a. There are many competitive suppliers within the Albany area, so I don’t believe that Bombers would be subjected to this issue. 5. Threat of New Entrants and Entry Barriers - Barriers to entry are unique industry characteristics that define the industry. a. There are not many barriers to entry within the burrito industry. The current competitors will probably have greater economies of scale, but Bombers has been able to penetrate the inner city market and tap the bar clientele to build a loyal client base. Criteria for Successful Franchises Bombers meets many of the criteria that Judd and Justis (2008) describe that will make it a good franchise. The criteria described by Judd and Justis (2008) are: · Business owner/franchisor must have an entrepreneurial spirit · Must have a prototype store or unit · Must be able to replicate my prototype units · Must be able to teach your system for operating the business to others – prospective franchisees and their staffs · The products and services must be viewed as valuable and
  • 39. superior to the competition · The product must meet the test of distance · The product must provide a differential advantage over the competition · Growth plans must be realistic (pp. 42-45) Bombers is owned by a entrepreneurial owner who started the business with $15,000 won in a bet. All three of their local stores are operating profitably and successfully. Whether you enter the Albany, Schenectady, or Troy bars you will be greeted with the same type of energy and high quality food. The service is always prompt and servers greet you with a smile. Benefits of Franchising for the Franchisor The benefits of franchising Bombers to the franchisor would be that they would be able to expand quickly with limited capital outlay. Goldberg (n.d.) says that the “primary benefit is the ability to use other people’s money to expand the brand more rapidly than they could either on their own or through investors or lenders.” Judd and Justis (2008) explain that “expansion efforts are costly and franchising provides an opportunity to share this burden on the road to success” (p. 38). The royalty fees and other costs can provide significant income to franchisors. Franchisors are able to expand into other geographic markets while still focusing on their local market. “Rapid expansion through a franchising network enables the franchisor to devote more time to operational planning, market analysis and assessment, quality control, and strategies for improving the franchise system itself (Judd & Justis, 2008, p. 38). The franchised business will be able to take advantage of economies of scale by purchasing in bulk. Advertising is a shared cost of franchisees which can help the franchisor increase their market presence. Disadvantages to the Franchisor Some of the potential disadvantages of franchising your business are recruitment issues, commucation problems, and loss of freedom (Judd & Justis, 2008, p. 40). Franchisors may find that it is hard to find potential franchisees who have the
  • 40. experience, motivation or proper capital backing needed to become successful franchisees (Judd & Justis, 2008, p. 40). There is a great deal of work that goes into owning a franchised business and it is essential that potential franchisees are carefully selected to ensure theirs and ultimately your success. Communication problems can be driven by an unclearly written franchise agreement. All terms must be written out clearly to avoid future misunderstandings. Conflicts can arise due to lack of support, inadequate training, territorial problems, misrepresentation, fraud, and unhappy franchisees. The franchisor must ensure that regular and clear communication is provided to all franchisees as well as sufficient support and training (staff, n.d.). The expansion of the franchise system can cause the franchisor to lose the freedom they had grown accustomed to. As the business expands, the franchisor’s flexibility to change products, add new products, eliminate services or change policies can be significantly be reduced (Judd & Justis, 2008, p. 41). 12 Month Action Plan Now that we have decided to franchise our Bombers Burrito Bar business, a 12-month action plan must be put together to ensure that the organization carefully steps into the franchising business with a well thought out plan for success. Utilizing the project evaluation review technique (PERT) listed by Judd & Justis, 2008, p. 89), beginning the franchise system can be broken out into well-defined and manageable phases. PHASE 1 – Research and Analysis – Months 1 - 3 Phase 1 will be carried out in months one through three and is very significant to the franchises overall success due to all of the background work that is completed. In this phase we will conduct a more thorough feasibility analysis and then complete our business plan. The business plan is key to our success and includes a “detailed blueprint of operations” (Judd & Justis, 2008, p. 68). The business plan includes the following sections:
  • 41. · Executive Summary: Details the company’s name, type of business, description, key personnel, start-up schedule and competition, funds requested, funds use statement, and fund repayment · Marketing Plan: Major marketing objectives, plan, pricing strategy, franchise recruitment plan, franchise prospectus, franchise sales and advertising, franchise location criteria selection, grand opening plan, and customer advertising · Management Structure: Headquarters to include the organizational structure, policies and personnel. Franchise to also include their organizational structure, policies, and personnel. Operations manual, training manual and PERT chart · Financing and Accounting for both headquarters and franchisees: start-up costs, financial position for securing franchise, pro forma income statement and balance sheet, projected cash flow, breakeven analysis, ratio analysis, and provision for taxation · Legal Aspects: Business structure, contracts, licenses, trademarks, insurance, disclosure documents, franchise agreement, and franchisor-franchisee conditions · The Appendix will include building plans, layout design, graphs, working papers, diagrams, layouts, and charts (Judd & Justis, 2008, p. 73) In Phase 1 we will also put together our franchise advisory board. The franchise advisory board will provide a way for us to gain advice and counsel from experienced and knowledgeable professionals with varying professional backgrounds. “A qualified Board of directors can be a significant benefit for a franchisor” with some of the benefits being to: · Bring objectivity to franchisor strategy and important decision making · Provide an expertise that the franchisor does not have · The opportunity to receive feedback and input from people not related to franchise ownership either financially or otherwise · A group of specialists that can provide competent advice when needed
  • 42. · Can be more cost effective versus engaging various consultants (Teixeira, n.d., Why franchisors). I plan on selecting an attorney and CPA that are both well versed in the franchise and restaurant industries, a marketing executive to provide input into our marketing campaigns, a culinary arts director from a local and reputable college to provide insight into how we can enhance our menu and also build relationships with the community, an executive from a local business that can provide insight into the business side of things, an educator from a university with a background in organizational leadership to help us create a corporate culture that will lead to success, and a member of the International Franchise Association to help provide insight into franchise operations. This well rounded team will be a valuable asset to our operations and will help us to consider all aspects of franchising our burrito bar. PHASE 2 – Organizational Development (Internal and External) – Months 3 - 5 In months three through five we will undergo phase 2, which is developing our internal and external organization. We will put together our legal documents, operating documents, training manual, recruitment brochure, marketing plan, franchise recruitment strategy, and location analysis criteria (Judd & Justis, 2008, pp. 89-90). PHASE 3 – Marketing to Franchisees – Months 5 – 12 In month 5 we will begin marketing to franchisees. In this phase we will compile our marketing package, develop a franchisee profile, and begin mass advertising to attract our ideal franchisee. Seminars can be held both online and at various target locations as well. PHASE 4 – Franchisee Selection – Months 6 – 12 In this phase, we will begin to review applications, interview potential franchisees and begin our selection processes based on the requirements that we have decided upon for successful franchisees. PHASE 5 – Site (Building) and Training – Months 7 – 12
  • 43. In phase 5 we will focus on site selection and training. The franchisees will need to select their own sites, but we will want to review the sites to ensure they meet our site qualifications. While the sites are being prepared, the franchisee and their management team will begin training at one of our existing restaurants. PHASE 5 – Start-up and Feedback In the start-up phase, the franchisor will assist the franchisee with their grand opening activities and be available to assist them while they get up and running. In addition, eliciting feedback will be essential for the franchisor as they seek to tweak their franchise system for optimal success. In conclusion, the Bomber’s Burrito Bar concept will be a successful franchise business because of their easily standardized procedures and policies, they use fresh ingredients that caters to the more holistic and organic audience (currently a popular trend), they offer a popular ethnic food, they provide a relaxed but fun bar atmosphere that caters to a wide age range, and also because they locally own and operate three successful stores. I would definitely invest in the franchise system because I am a fan of the business and believe that the concept would be able to be duplicated in other markets. References: Bombers Burrito Bar. (n.d.). Retrieved from: http://www.bombersburritobar.com/albany.html Goldberg, E. (n.d.). The benefits of the franchise model. Retrieved from: http://www.franchising.com/howtofranchiseguide/benefits_of_th e_franchise_model.html Judd, R. J., & Justis, R. T. (2008). Franchising: An entrepreneur’s guide. (4th ed). Mason, OH: Cengage Learning Our history. (n.d.). Retrieved from: http://www.bombersburritobar.com/Lark-Bar_Menu.pdf Porter, M. E. (n.d.). Porter’s five forces: A model for industry
  • 44. analysis. Retrieved from: http://www.quickmba.com/strategy/porter.shtml Staff (n.d.). What are the disadvantages of franchising a business?. Retrieved from: http://www.whichfranchise.com/franchiseyourbusiness/index.cf m?FeatureID=288 Teixeira, E. (n.d.). Why franchisors need an effective board of directors. [Web log post]. Retrieved May 17, 2014 from: http://www.franchiseknowhow.com/blog/2012/08/why- franchisors-need-an-effective-board-of-directors.php 1 Peer Analysis Guidelines and Grading Guide Overview In this project, you will write a Peer Analysis of the franchising action plan of one of your classmates in the course. You will choose a Franchise Opportunity Analysis that one of your classmates posted to the discussion board and complete a review of the franchise opportunity. Your review should address the following points: · What was done well · What needs improvement · What additions are needed Include specific details and examples to support your statements and arguments. Objectives
  • 45. To successfully complete this project, you will be expected to apply what you have learned in this course and should include several of the following course objectives: 1. Identify and strategically access a franchise opportunity Main Elements The Peer Analysis should be double-spaced, using 12-point Times New Roman font, APA style format, and four-to-five pages in length. You should use concrete examples from the course readings and the franchise analysis to support your analysis. The paper should include the following elements: Critical points: Address the following questions in your assessment of the suggested franchise: · Why do/don’t you agree with the assessment? · How would you validate your opinion? Use citations from the articles and textbook. · How would you adjust the action plan and why? Conclusion: A summary of what you discussed, why you came to the conclusions you did, and what was beneficial about doing this analysis. Peer Analysis Rubric Requirements of submission: Written components of projects must follow these formatting guidelines when applicable: double spacing, 12-point Times New Roman font, one-inch margins, and APA citations. The project should be 4-5 pages in length, not including the cover page and resources. Instructor Feedback: Students can find their feedback in the grade book as an attachment. Critical Elements
  • 46. Distinguished Proficient Emerging Not Evident Value Main Elements Includes almost all of the main elements and requirements and cites multiple examples to illustrate each element (23-25) Includes most of the main elements and requirements and cites many examples to illustrate each element (20-22) Includes some of the main elements and requirements (18-19) Does not include any of the main elements and requirements (0-17) 25 Inquiry and Analysis Explores multiple issues through extensive collection and in- depth analysis of evidence to make informed conclusions (18-20) Explores some issues through collection and in-depth analysis of evidence to make informed conclusions (16-17) Explores minimal issues through collection and analysis of evidence to make informed conclusions (14-15) Does not explore issues through collection and analysis of evidence and does not make informed conclusions
  • 47. (0-13) 20 Integration and Application All of the course concepts are correctly applied (9-10) Most of the course concepts are correctly applied (8) Some of the course concepts are correctly applied (7) Does not correctly apply any of the course concepts (0-6) 10 Critical Thinking Demonstrates comprehensive exploration of issues and ideas before accepting or forming an opinion or conclusion (18-20) Demonstrates moderate exploration of issues and ideas before accepting or forming an opinion or conclusion (16-17) Demonstrates minimal exploration of issues and ideas before accepting or forming an opinion or conclusion (14-15) Does not demonstrate exploration of issues and ideas before accepting or forming an opinion or conclusion (0-13) 20 Research Incorporates many scholarly resources effectively that reflect depth and breadth of research (14-15)
  • 48. Incorporates some scholarly resources effectively that reflect depth and breadth of research (12-13) Incorporates very few scholarly resources that reflect depth and breadth of research (11) Does not incorporate scholarly resources that reflect depth and breadth of research (0-10) 15 Writing (Mechanics/Citations) No errors related to organization, grammar and style, and citations (9-10) Minor errors related to organization, grammar and style, and citations (8) Some errors related to organization, grammar and style, and citations (7) Major errors related to organization, grammar and style, and citations (0-6) 10 Earned Total: Comments: 100