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Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 01 de 70
this is not                           Universal Design




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 02 de 70
this is                Design for handicapped
   The concept of designing all products and
   the built environment to be aesthetic and
   usable to the greatest extent possible by
   handicapped people.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 03 de 70
Universal Design? You probably
                    think of…




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 04 de 70
…the blind person…




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 05 de 70
…the guy who can
                                                                             not walk…

Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 06 de 70
…the old man…


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 07 de 70
but do you also
                              think of…


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 08 de 70
…the tall
                                                                                         guy…




                                                                                                                                                …the little
                                                                                                                                                 guy…

Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013          slide 09 de 70
…the chinese man in the
                                                                                                              usa who does not speak
                                                                                                                    english…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 10 de 70
…the american woman in
                                                                                                              china who does not speak
                                                                                                                     chinese…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 11 de 70
…the poor
                                                                                                                 guy…

Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 12 de 70
…the rich
                                 guy…




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 13 de 70
this could be                                         Universal Design




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 14 de 70
this is                   Universal Design
   The concept of designing all products and
   the built environment to be aesthetic and
   usable to the greatest extent possible by
   everyone. Regardless of their age, ability, or
   status in life




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 15 de 70
Let's split
                         Universal
                          Design!
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 16 de 70
The Universe and The Design

•       What is the Universe?

•       What is Design?

•       What the universe has to do with design

•       Universal design is…

•       The design areas

•       User Centred Design

•       Procedures

•       Example

Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 17 de 70
What is
                              the
                           universe?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 18 de 70
1 "observable universe", probably more than 100 billion
galaxies, 300 sextillion stars, aprox. 2-to-3 trillion planets




                                                             this image shows aprox. 43.000 galaxies


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 19 de 70
The
       universe  It exist a
           does  changing
          NOT    concept
          exist! of the
                 universe!
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 20 de 70
What is
                                Design?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 21 de 70
Design is the creation of a plan or
convention for the realization of
anything. Design has different
connotations in different areas.
Everything can be designed and
everyone can be a designer.


 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 22 de 70
Realize that something exist or
                     that something is missing.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 23 de 70
Choose a point of view dealing
                      with something/ missing.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 24 de 70
Observe the others dealing with
                    something/ missing.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 25 de 70
Ideate this [missing-] thing
                 from the chosen point of view
                   keeping the others in mind.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 26 de 70
Create something from your
                       point of view for the others.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 27 de 70
Test your creation by others.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 28 de 70
Design is probably a process.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 29 de 70
The
                         design  It exist a
                           does  changing
                          NOT    conceptual
                          exist! process of
                                 design.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 30 de 70
What has the
               universe to do
                with design?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 31 de 70
Universal Design
• coined by the architect Ronald L. Mace
• to describe the concept of designing all
         products and the built environment to be
         aesthetic and usable to the greatest extent
         possible by everyone
• regardless of their age, ability, or status in
         life


 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 32 de 70
Creating a design that works
                 for everyone. Like searching
                 for human living conditions
                 that work on every planet. In
                 the whole universe.


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 33 de 70
Eh?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 34 de 70
The concept of designing all products and the built environment to be
      aesthetic and usable to the greatest extent possible by everyone.
      Regardless of their age, ability, or status in life


aesthetic
is a branch of philosophy dealing with the nature of art, beauty,
and taste, with the creation and appreciation of beauty.
+ perception
+ gender
+ cultural aspects
+ time aspects




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 35 de 70
aesthetic




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 36 de 70
The concept of designing all products and the built environment to be
     aesthetic and usable to the greatest extent possible by everyone.
     Regardless of their age, ability, or status in life



                  Usability depends on:
                  + ambiance
                  + culture
                  + time
                  + needs
                  + perception/ interaction




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 37 de 70
Ambiance




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 38 de 70
Ambiance
              all natural and artificial ambiance possible as:
              + in the desert
              + in the jungle
              + on the mountains
              + in the city
              + in the water
              + in the air
              + in space
              +…

Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 39 de 70
culture




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 40 de 70
Culture
          all possible cultur aspects as:
          + art
          + science
          + religion
          + ethics
          + language




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 41 de 70
time




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 42 de 70
time
  all possible moments in time:
  + aspects from the past, in the present and in the future




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 43 de 70
needs




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 44 de 70
needs
  all possible needs:
  + since all needs can be as individual for a single person
  as relative depending on moment of time aspects of needs
  are infinite




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 45 de 70
perceptions / interactions




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 46 de 70
perceptions / interactions
all possible perceptions:
+ all combinations
+ all level of abilities




 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 47 de 70
Let's bring some
              light into this…




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 48 de 70
Design
architecture
                                                                                                                                                  Language
                                   Design concepts                                      Design for Manufacturing

                            Information architecture
                                                                                           User Experience Design
                                 Corporate Design
                                                                                              Product Design

                                         Interaction Design                              User Centered Design
Marketing
                                                                                                                                                  Psychology

     Sociology                                                   Human Computer Interaction

                                         Audio Visual Design                              Gender Design

                           Design and Economy                                           Ecology and Design                                        Engineering
                                                         Service Design

                                                                                                  Graphic Design




  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013          slide 49 de 70
Ubiquitous Design is defined as "machines that fit the human
 Interface design deals with the process of developing a method for two                       environment instead of forcing humans to enter theirs
 (or more) modules in a system to connect and communicate. These
 modules can apply to hardware, software or the interface between a                                              Human–computer Interaction involves the study, planning, and design
                                                                                                                 of the interaction between people (users) and computers.
 user and a machine.
                                                                                                User experience design (UXD or UED) is a broad term used to
                                                                                                explain all aspects of a person’s experience with the system,
                                                                                                including the interface, graphics, industrial design, physical
        Uinversal Design                                                                        interaction, and the manual
        The concept of designing all products and the built
        environment to be aesthetic and usable to the
        greatest extent possible by everyone. Regardless of
        their age, ability, or status in life

               User Centered Design is a process in which the needs, wants, and
               limitations of end users of a product or service are given extensive
               attention at each stage of the design process. User-centered design is as a
               multi-stage problem solving process that requires designers to
               analyse and foresee how users are likely to use a product, but also to test
               the validity of their assumptions with regards to user behaviour in real
               world tests with actual users. The main difference to other design philosophies
               is that user-centered design optimize the product/ service around how users
               can, want, or need to use the product, rather than forcing the users to change
               their behavior to accommodate the product.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013                                 slide 50 de 70
There are many
            differences in design
            but there is one idea
            that unites them all:



Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 51 de 70
The human is
                                         most important
                                                 The design is second
                                                   most important
                                                                                         The designer is the
                                                                                           less important




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 52 de 70
User
                             Centered
                              Design
        Design the product/ service around how users can, want, or need to use
        the product, rather than forcing the users to change their behavior to
        accommodate the product.




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 53 de 70
Needfinding:
                                                                                                                                  - generating idea
                                                                                                                                  - outlining idea
                                                                                                                                  - observation of existent solutions
                                                                                                                                  - defining target group

                                                            | Imp                                                                 - defining personas


                                                     Design      lem                                                              Documentation:

                                             fa   ce                                                                              - defining design objectives
                                                                                                                                  - storyboard




                                                                                                                      en
                                                                                                                                  - needs in numbers
                                                   r
                                       er-test Inte
                                                                                                                                  - tecnological challenges




                                                                                                                        tat
                                                                                                                                  - design challenges
                                                                    entate the ch
                                                                 cum             all
                                                               Do watch




                                                                                                                           ion
                                              |

                                                                                                                                  First interview:




                                                                                                   en
                                                                                n,
                                                       |
                                                                                                                                  - point of views of different representative




                                                                                                     ge
                                                                            e
                                                                         ist
                                                                                                                                  user from target group
                                                          ink, observe, l



                                                                                     Needfinding
                                                                                                                                  Prototypes:




                                                                                                        | Inte
                                  2/ Us




                                                                                                                                  - architecture
                                                       |Th




                                                                                                                                  - Paper prototype




                                                                                                              rvie
                                                                                                                                  - Mock-up


                                                                                                                  w
                               ws




                                                                                                   s1
                                                                                                                                  Interviews 2/ usertest:




                                                                                                                         |Sta
                             ie




                                                                                     | Pr                                         - usecases depending on personas
                                                       erv                               ototype
                                                  | Int                                                                           Interface Design



                                                                                                                             bi
                                             lit                                                                                  - depending on site architecture

                                                yt                                                                                Implementation
                                                  est/
                                                       User-test                                                                  - backend and frontend

                                                                                                                                  stability test/ user test 2:
                                                                                                                                  - repeating anterior usecases to see improve-
                                                                                                                                  ments




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013                                     slide 54 de 70
Ask! A lot!




Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 55 de 70
Needfinding
                                                                                                                  +
                                                                                                               does it already exist?
                   Realize why you want to                                                         +
                  create something? What is                                                        can you improve it? +
                           the need?                                                                          why does it not exist?
                                                                                                            +
                                                                                                        what is the consequence ? +
                                                                                                   + would you like to have your design?
                                                                                                         what does it mean for the ecology?
                                                                                                                is there a market? why [not]?
                                                                                                   +




Documentation
  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 56 de 70
Needfinding
                                                                                                                +                  city?
                                                                                                            culture? continent?
                                                                                                                         country?      animal?
                                                                                                         + man? +             human?
                                                                                                                  + woman?
                                                                                                                                    +
             For whom might this creation                                                                   children?     adults?
             be useful and nice. What is the                                                              +        teenager?      seniors?
             maximum target group? Who                                                                      blind?                           +
               will be included and who                                                                             def? dumb? +
                                                                                                                +        +      academic
                        excluded?                                                                           single? married? grade?
                                                                                                             + couple?
                                                                                                                         devorced? +
                                                                                                              rich?
                                                                                                                     poor? +
                                                                                                                  +




Documentation
  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 57 de 70
Needfinding
                                                                                                          +
                                                                                                               do they agree?
                                                                                                                                                  +
                                                                                                                     +      why?
                                                                                                                     why not?
                                                                                                                      can they afford it?
                                                                                                                    +
                                                                                                                       call a sociologist!
                                                                                                                                         +
                                                                                                                      ask a marketing expert!

                                Observe if your target
                                 group confirms your
                               expectation of the need.




Documentation
  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013       slide 58 de 70
Designing/ Prototyping
                                                                                                          +
                                                                                                                  brainstorm!
                                                                                                                                                  +
                                                                                                         +                pro…
                                                                                                                   …contra…
                                                                                                                                                  +
                                                                                                                       double check with
                                                                                                                       your target group
                                                                                                               +
                                                                                                                         …to whom do you depend?
                                                                                                                                          +
                                                                                                                         can you realize?


                                     Now ideate something
                                      that can be created.



Documentation
  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013       slide 59 de 70
designing
                                                                                                          +
                                                                                                                 product? +        graphic?
                                                                                                               +    service?
                                                                                                                 hardware?        wireframe?
                                                                                                              +               software?
                                                                                                                  prototype?      +
                                                                                                                       audio?
                                                                                                                    +       video?
                                                                                                                    storyboard?




                                               Create and design!
                                               something that you
Documentation                                       test…
  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 60 de 70
testing
                                                                                                          +
                                                                                                              on defined target groups +
                                                                                                                  +    seperate ambients
                                                                                                            seperated devices +
                                                                                                                     different conditions




Documentation                                                                                                   Test your design…
  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 61 de 70
Improving




                                                                                                                                   Improve your design!


Documentation
  Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013      slide 62 de 70
Needfinding                                         Prototyping                            Testing                           Design                  Implementation




 research online, observation,
 interviews, marketing facts,
                                                       ideate, mockups,
                                                       wireframes, etc.                   locations, people                 functionality,
                                                                                                                            aestethic

Timemanagement



    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013             slide 63 de 70
Excercise
 Needfinding
        Go
      subway!



 Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 64 de 70
What is it?

What does it do?




                                                                                                                                                …


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013       slide 65 de 70
Where am I?




                                                                                                                                                …


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013       slide 66 de 70
…


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013       slide 67 de 70
…


Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013       slide 68 de 70
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 69 de 70
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013   slide 70 de 70
Go out there

                                                Think. Look, listen…
                                                      observe

                                                                                        Ask, talk, create, try

                                                              Design



Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013

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Diseño universal

  • 1. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 01 de 70
  • 2. this is not Universal Design Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 02 de 70
  • 3. this is Design for handicapped The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by handicapped people. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 03 de 70
  • 4. Universal Design? You probably think of… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 04 de 70
  • 5. …the blind person… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 05 de 70
  • 6. …the guy who can not walk… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 06 de 70
  • 7. …the old man… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 07 de 70
  • 8. but do you also think of… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 08 de 70
  • 9. …the tall guy… …the little guy… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 09 de 70
  • 10. …the chinese man in the usa who does not speak english… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 10 de 70
  • 11. …the american woman in china who does not speak chinese… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 11 de 70
  • 12. …the poor guy… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 12 de 70
  • 13. …the rich guy… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 13 de 70
  • 14. this could be Universal Design Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 14 de 70
  • 15. this is Universal Design The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 15 de 70
  • 16. Let's split Universal Design! Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 16 de 70
  • 17. The Universe and The Design • What is the Universe? • What is Design? • What the universe has to do with design • Universal design is… • The design areas • User Centred Design • Procedures • Example Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 17 de 70
  • 18. What is the universe? Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 18 de 70
  • 19. 1 "observable universe", probably more than 100 billion galaxies, 300 sextillion stars, aprox. 2-to-3 trillion planets this image shows aprox. 43.000 galaxies Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 19 de 70
  • 20. The universe It exist a does changing NOT concept exist! of the universe! Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 20 de 70
  • 21. What is Design? Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 21 de 70
  • 22. Design is the creation of a plan or convention for the realization of anything. Design has different connotations in different areas. Everything can be designed and everyone can be a designer. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 22 de 70
  • 23. Realize that something exist or that something is missing. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 23 de 70
  • 24. Choose a point of view dealing with something/ missing. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 24 de 70
  • 25. Observe the others dealing with something/ missing. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 25 de 70
  • 26. Ideate this [missing-] thing from the chosen point of view keeping the others in mind. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 26 de 70
  • 27. Create something from your point of view for the others. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 27 de 70
  • 28. Test your creation by others. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 28 de 70
  • 29. Design is probably a process. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 29 de 70
  • 30. The design It exist a does changing NOT conceptual exist! process of design. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 30 de 70
  • 31. What has the universe to do with design? Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 31 de 70
  • 32. Universal Design • coined by the architect Ronald L. Mace • to describe the concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone • regardless of their age, ability, or status in life Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 32 de 70
  • 33. Creating a design that works for everyone. Like searching for human living conditions that work on every planet. In the whole universe. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 33 de 70
  • 34. Eh? Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 34 de 70
  • 35. The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life aesthetic is a branch of philosophy dealing with the nature of art, beauty, and taste, with the creation and appreciation of beauty. + perception + gender + cultural aspects + time aspects Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 35 de 70
  • 36. aesthetic Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 36 de 70
  • 37. The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life Usability depends on: + ambiance + culture + time + needs + perception/ interaction Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 37 de 70
  • 38. Ambiance Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 38 de 70
  • 39. Ambiance all natural and artificial ambiance possible as: + in the desert + in the jungle + on the mountains + in the city + in the water + in the air + in space +… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 39 de 70
  • 40. culture Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 40 de 70
  • 41. Culture all possible cultur aspects as: + art + science + religion + ethics + language Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 41 de 70
  • 42. time Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 42 de 70
  • 43. time all possible moments in time: + aspects from the past, in the present and in the future Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 43 de 70
  • 44. needs Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 44 de 70
  • 45. needs all possible needs: + since all needs can be as individual for a single person as relative depending on moment of time aspects of needs are infinite Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 45 de 70
  • 46. perceptions / interactions Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 46 de 70
  • 47. perceptions / interactions all possible perceptions: + all combinations + all level of abilities Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 47 de 70
  • 48. Let's bring some light into this… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 48 de 70
  • 49. Design architecture Language Design concepts Design for Manufacturing Information architecture User Experience Design Corporate Design Product Design Interaction Design User Centered Design Marketing Psychology Sociology Human Computer Interaction Audio Visual Design Gender Design Design and Economy Ecology and Design Engineering Service Design Graphic Design Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 49 de 70
  • 50. Ubiquitous Design is defined as "machines that fit the human Interface design deals with the process of developing a method for two environment instead of forcing humans to enter theirs (or more) modules in a system to connect and communicate. These modules can apply to hardware, software or the interface between a Human–computer Interaction involves the study, planning, and design of the interaction between people (users) and computers. user and a machine. User experience design (UXD or UED) is a broad term used to explain all aspects of a person’s experience with the system, including the interface, graphics, industrial design, physical Uinversal Design interaction, and the manual The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life User Centered Design is a process in which the needs, wants, and limitations of end users of a product or service are given extensive attention at each stage of the design process. User-centered design is as a multi-stage problem solving process that requires designers to analyse and foresee how users are likely to use a product, but also to test the validity of their assumptions with regards to user behaviour in real world tests with actual users. The main difference to other design philosophies is that user-centered design optimize the product/ service around how users can, want, or need to use the product, rather than forcing the users to change their behavior to accommodate the product. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 50 de 70
  • 51. There are many differences in design but there is one idea that unites them all: Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 51 de 70
  • 52. The human is most important The design is second most important The designer is the less important Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 52 de 70
  • 53. User Centered Design Design the product/ service around how users can, want, or need to use the product, rather than forcing the users to change their behavior to accommodate the product. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 53 de 70
  • 54. Needfinding: - generating idea - outlining idea - observation of existent solutions - defining target group | Imp - defining personas Design lem Documentation: fa ce - defining design objectives - storyboard en - needs in numbers r er-test Inte - tecnological challenges tat - design challenges entate the ch cum all Do watch ion | First interview: en n, | - point of views of different representative ge e ist user from target group ink, observe, l Needfinding Prototypes: | Inte 2/ Us - architecture |Th - Paper prototype rvie - Mock-up w ws s1 Interviews 2/ usertest: |Sta ie | Pr - usecases depending on personas erv ototype | Int Interface Design bi lit - depending on site architecture yt Implementation est/ User-test - backend and frontend stability test/ user test 2: - repeating anterior usecases to see improve- ments Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 54 de 70
  • 55. Ask! A lot! Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 55 de 70
  • 56. Needfinding + does it already exist? Realize why you want to + create something? What is can you improve it? + the need? why does it not exist? + what is the consequence ? + + would you like to have your design? what does it mean for the ecology? is there a market? why [not]? + Documentation Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 56 de 70
  • 57. Needfinding + city? culture? continent? country? animal? + man? + human? + woman? + For whom might this creation children? adults? be useful and nice. What is the + teenager? seniors? maximum target group? Who blind? + will be included and who def? dumb? + + + academic excluded? single? married? grade? + couple? devorced? + rich? poor? + + Documentation Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 57 de 70
  • 58. Needfinding + do they agree? + + why? why not? can they afford it? + call a sociologist! + ask a marketing expert! Observe if your target group confirms your expectation of the need. Documentation Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 58 de 70
  • 59. Designing/ Prototyping + brainstorm! + + pro… …contra… + double check with your target group + …to whom do you depend? + can you realize? Now ideate something that can be created. Documentation Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 59 de 70
  • 60. designing + product? + graphic? + service? hardware? wireframe? + software? prototype? + audio? + video? storyboard? Create and design! something that you Documentation test… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 60 de 70
  • 61. testing + on defined target groups + + seperate ambients seperated devices + different conditions Documentation Test your design… Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 61 de 70
  • 62. Improving Improve your design! Documentation Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 62 de 70
  • 63. Needfinding Prototyping Testing Design Implementation research online, observation, interviews, marketing facts, ideate, mockups, wireframes, etc. locations, people functionality, aestethic Timemanagement Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 63 de 70
  • 64. Excercise Needfinding Go subway! Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 64 de 70
  • 65. What is it? What does it do? … Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 65 de 70
  • 66. Where am I? … Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 66 de 70
  • 67. … Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 67 de 70
  • 68. … Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 68 de 70
  • 69. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 69 de 70
  • 70. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 70 de 70
  • 71. Go out there Think. Look, listen… observe Ask, talk, create, try Design Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013