17. a branch of computer science dealing with the
simulation of intelligent behavior in computers
the capability of a machine to imitate intelligent
human behavior
WHAT IS AI?
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1.
2.
18. FORRESTER PREDICTION:
“85% of businesses will be using AI by 2020.”
DEG FACT:
We are already using AI. All the time.
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19. HOW IS DEG USING AI?
Programmatic Advertising
Marketing Automation
Chatbots
Optimizing for Voice Assistants
Predictive Modeling
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WHAT IS YOUR MARKETING OBJECTIVE?
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22. PREDICTIVE UPSELLING
DRIVE LOYALTY
Live Healthy, Even
on the Go
Save Money & Get Healthy Blenders at Prices You’ll
Love! On Sale This Weekend.
CREATE DEMAND SELL UPSELL
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MARKET TO THE MOVEMENT
Targeting customers not only based on where they are, but
where they’ve been, and where they may go next.
24. Source: Gartner, ComScore, 2018
By 2020 50% of all searches will be voice and 30% will
be done without a screen.
TALKING IS THE NEW TYPING
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25. Use natural language.
Don’t ignore the long tail.
Focus on local.
Make product data accessible.
Incorporate digital audio ads.
HEY GOOGLE.
HOW CAN I OPTIMIZE FOR VOICE SEARCH?
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WHY IS PERSONALIZATION SO IMPORTANT?
Customers expect it.
28.
29.
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32. 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
WHY IS PERSONALIZATION SO IMPORTANT?
Customers expect it.
It works
33. 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
78%
of US internet users said personally
relevant content from brands increases
their purchase intent.
Source: OneSpot and Marketing Insider Group, "The Personalization Imperative for Content Marketing," Dec 12, 2016
34. WHERE CAN BRANDS PERSONALIZE THE CUSTOMER EXPERIENCE?
Website, Apps, Email, Ads, Offers
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35. WHAT DATA SHOULD BRANDS
USE TO PERSONALIZE THE
CUSTOMER EXPERIENCE?
Local Weather, Sporting Events, Trending Topics, etc.
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36. DRAMATIC
PRODUCT ADS
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270%
HIGHER ROAS
With Dynamic Product Ads
37. 2
1 3
4
VIDEO SEQUENCING
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38. ACCOUNT BASED MARKETING
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39. WEATHER ADS
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$.06
COST PER
ENGAGEMENT
(AVG. $.25)
41. 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
42. CUSTOMERS DON’T TRUST BRANDS
BRANDS ARE IN CRISIS
(OR ADS)
They trust people.
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43. Marketing automation and technology
can be a killer of authentic communication
and building human relationships.
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44. How can authentic advertising build back
trust with consumers?
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45. 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
Helpful
Trustworthy
Relevant
Unique
BRANDS SHOULD BE…
46. If we aren’t authentic, it will continue to wear
away at relationships and business outcomes.
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Manipulative
Intrusive
Conforming
Inaccurate
BRANDS SHOULD NOT BE…
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TACTICS THAT SUPPORT AUTHENTICITY
Native Ads
49. Native advertising is the use of
paid ads that match the look, feel and
function of where they appear.
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50. EMARKETER REPORTS:
Native ad spend will make up over 60% of
display spending in 2019.
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51. DEG REPORTS:
Over 90% of the dollars DEG is spending on
behalf of clients is aligned to native units.
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52. This spend will be primarily social, mobile
and programmatic.
NATIVE ADVERTISING
BY TYPE IN 2018.
Source: eMarketer March 2018 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
53. NOT NATIVE
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57. 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
TACTICS THAT SUPPORT AUTHENTICITY
Native Ads
Influencers
58. 70% of teens trust influencers more than
traditional celebrities.
ACCORDING TO GOOGLE
Source: https://www.thinkwithgoogle.com/consumer-insights/youtube-stars-influence/
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59. BUDGETS ARE INCREASING
70% of US agency and brand marketers surveyed
in 2017 planned budget increases for 2018.
Source: https://www.socialmediatoday.com/news/the-brand-value-of-influencer-marketing-in-2018-infographic/520810/
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61. 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
62. 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
TACTICS THAT SUPPORT AUTHENTICITY
Native Ads
Influencers
Content Marketing
63. CONTENT =Source: eMarketer September 2018 *includes video ad revenues from Instagram
VIDEO
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80% of all global internet traffic will come from
video by 2019.
CISCO PREDICTION
Source: eMarketer September 2018 *includes video ad revenues from Instagram
65. FACEBOOK DOMINATES IN SOCIAL VIDEO
Facebook accounts for 86.8% of US social
network video ad spending.
Source: Cisco Visual Networking Index: Forecast and Methodology, 2016–2021
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66. TV AD SPENDING IS
TRENDING DOWN
WHILE DIGITAL
VIDEO CONTINUES
TO GROW.
Source: eMarketer March 2018 0 1 | A R T I F I C I A L I N T E L L I G E N C E 0 2 | P E R S O N A L I Z A T I O N 0 3 | A U T H E N T I C I T Y
67. TACTICS THAT SUPPORT AUTHENTICITY
Native Ads
Influencers
Content Marketing
Reviews
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68. 60% of consumers look at online reviews
at least weekly.
93% 93% say online reviews do impact
their purchasing decisions.
Source: https://www.thedrum.com/news/2017/03/27/online-reviews-impact-purchasing-decisions-over-93-consumers-report-suggests
REVIEWS INFLUENCE DECISIONS
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69. THE HIGHER THE
PRICE OF THE ITEM,
THE MORE REVIEWS
MATTER.
Displaying reviews for lower priced items can improve
conversion rate by 190%. Reviews for higher-priced
product can increase conversion rate by 380%.
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70. PARTICIPATION IN THE
REVIEW PROCESS IS
BEING MADE EASIER
(AND NECESSARY) BY
MARTECH.
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71. SWEETIQ HELPS
MONITOR + MANAGE
REVIEWS FOR LOCAL
BUSINESSES AT SCALE.
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74. Artificial Intelligence01
Personalization02
Authenticity03
+ Make a case to use data your clients are already collecting to
personalize experiences.
+ If you are limited on data, use publicly available data to make ads
and experiences more relevant.
+ Make use of AI that exist in platforms that you are already using
today (Google, Facebook, SFMC, etc.).
+ Request an AI testing budget for 2019.
+ Think beyond the banner when planning for new campaigns.
+ Find authentic ways to stand out and be helpful.