1. FACILITIES MASTER PLAN
dclibrary.org/dclibraryfuture#dclibraryfuture

2. AGENDA
dclibrary.org/dclibraryfuture#dclibraryfuture
Presentation
• Facilities Master Plan Refresher
• Update on Facilities Condition Assessment
• Overview of Usage Assessment Data
• Community Feedback Received
Group Discussion
• Questions & Feedback

3. FACILITIES MASTER PLAN APPROACH
dclibrary.org/dclibraryfuture
The Facilities Master Plan approach incorporates four key components:
LIBRARY USAGE
ASSESSMENT
How customers use
libraries
COMMUNITY & STAKEHOLDER
ENGAGEMENT
Community needs and priorities
FACILITY CONDITION
ASSESSMENT
The current condition of
library buildings
LEADERSHIP & STAFF
Professional expertise
and knowledge of library
trends
#dclibraryfuture

4. PLANNING STRATEGIES
dclibrary.org/dclibraryfuture#dclibraryfuture
Planning Strategy 1: Manage assets wisely.
Planning Strategy 2: Grow smartly and equitably.
Planning Strategy 3: Design and build responsively.
Planning Strategy 4: Prioritize and sequence projects logically.

5. FACILITY CONDITIONS ASSESSMENT
dclibrary.org/dclibraryfuture#dclibraryfuture
FCA analyzed 21 neighborhood library buildings
• FCA data enables DC Public Library to schedule system repairs and
replacements with timing of building needs.
• Some libraries will need systems renewals in the next 10 years.
• A Building Systems Renewal Project will address deficiencies in life safety
and renew or replace critical building systems that reach the end of their
life cycle (e.g. electrical, plumbing, HVAC).

6. FACILITY CONDITIONS ASSESSMENT
dclibrary.org/dclibraryfuture#dclibraryfuture
Libraries that will need a Building Systems Renewal Project in the next ten years:
Group 1
Target Timeframe
FY 2021 – 2023
Group 2
Target Timeframe
FY 2024 – 2026
Group 3
Target Timeframe
FY 2027 – 2030
Mt. Pleasant
Northeast
Shepherd Park
Takoma Park*
Anacostia
Benning
Chevy Chase
Georgetown
Petworth
Shaw
Tenley
Bellevue
Francis Gregory
*Currently undergoing a systems renewal project

7. FACILITIES MASTER PLAN CONSIDERATIONS
dclibrary.org/dclibraryfuture#dclibraryfuture
The FMP will go beyond the FCA and will address ways to:
• Ensure building systems are addressed as they age
• Allow existing buildings to support evolving library functions
• Advance the Library’s mission and expand services

8. dclibrary.org/dclibraryfuture#dclibraryfuture
Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs
FACILITIES MASTER PLAN CONSIDERATIONS

9. LIBRARY USAGE ASSESSMENT
dclibrary.org/dclibraryfuture#dclibraryfuture
The Library Usage Assessment focused on answering 3 key
questions:
• Who is a current library user and who is not?
• How do we align library facilities with community needs?
• What opportunities exist for DC Public Library to better serve
DC residents?

10. DISTRICT SCAN
dclibrary.org/dclibraryfuture#dclibraryfuture
What: A qualitative analysis that overlaid data within maps
• Usage Elements – customer density, checkouts, computer use, & branch
stats like gate count, Wi-Fi, meeting room use
• Demographic Elements – population density & growth, age groups,
households, educational attainment, income
• Proximity of Locations – distance between, distance around, distance to
transit access and other public facilities
Where are potential gaps in service and what
neighborhoods should be explored further?

11. POTENTIAL GAPS IN SERVICE TO EXPLORE
dclibrary.org/dclibraryfuture#dclibraryfuture
Congress Heights
South Central,
Gateway,
Fort Lincoln,
Arboretum
Stronghold,
Edgewood,
Bloomingdale,
Eckington
Brightwood Park,
Manor Park
Cathedral Heights,
Mass. Ave. Heights,
Wesley Heights, Glover
Park
Dupont Circle,
Adams Morgan,
Kalorama Heights
Existing Library
This map is based on a review of Library usage data,
demographic data, and proximity of libraries to each
other. Over the next 10 years, the Library will explore
ways to better serve residents in these neighborhoods.

12. STAFF WORKSHOP HIGHLIGHTS
dclibrary.org/dclibraryfuture#dclibraryfuture
More than 100 DC Public Library staff participated in three full-day workshops.

13. STAFF WORKSHOP HIGHLIGHTS
dclibrary.org/dclibraryfuture#dclibraryfuture
Children, youth, families, and parenting
Family health, food,
and healthy eating
Career growth
Economic and workforce development
Employment,
job seekers, job
readiness Civic & social
engagement
Community
Cultural
programs &
entertainment
Technology & support
Experiences and leisure activities Social CapitalVolunteering
Job training &
vocational
services

14. COMMUNITY ENGAGEMENT TIMELINE
dclibrary.org/dclibraryfuture
#dclibraryfuture | dclibrary.org/dclibraryfuture | community.feedback@dc.gov
Dec. 2018 Feb. to Mar. 2019 Jun. 2019
Eight Focus Groups Community Survey and Four Meetings Two Community Meetings
#dclibraryfuture
60 participants 1,286 responses from 28 zip codes
75 attendees across SW, NW, SE, NE

15. KEY FOCUS GROUP TAKEAWAYS
dclibrary.org/dclibraryfuture#dclibraryfuture
Expand technology-based resources and services.
Provide educational, career, and life skills trainings.
Serve as one-stop shop for government and
community services.
Books are still important.

16. COMMUNITY MEETINGS
dclibrary.org/dclibraryfuture#dclibraryfuture

17. COMMUNITY MEETING TAKEAWAYS (1 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
Utilization of Space: Accommodate the diverse needs of residents,
which may be different in each branch.
Accessibility: Prioritize access and usability for all.
Digital Resources: Consistently update hardware and software.

18. COMMUNITY MEETING TAKEAWAYS (2 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
Program Elements: Ensure programs reflect the interests and
needs of the local community.
Social and Community Support Resources: Partner with
government agencies and community groups.
Library Growth: Respond to demographic trends.

19. SURVEY: WHO RESPONDED?
dclibrary.org/dclibraryfuture#dclibraryfuture
85%
15%
Respondents with
Current Library Card
Respondents
without Library Card
46%
20%
34%
Use the library at
least weekly
Use the library at
least monthly
Use the library
infrequently or not
at all
Do you have a current DC
Public Library card?
In the last 12 months, approximately how many
times have you visited or used the online
services of DC Public Library?

20. SURVEY FINDINGS (1 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
• Most satisfied with: Library overall, staff courtesy, hours of
operation, safety/security, and materials for checkout
• Least satisfied with: Holds and the Library website
• Top things not used or not familiar with: Downloadable or
streaming materials; WiFi; meeting room availability; computer,
software, technology availability/features
• Reasons for not using the library more frequently: Lack of
convenience, lack of time, use internet for information

21. SURVEY FINDINGS (2 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
The top five things respondents would like to expand or enhance include:
Streaming or
downloadable materials
Nonfiction, fiction, and
bestsellers
Children’s programs
Additional library services in
the community
Cultural and educational
programs for adults

22. BROAD THEMES FOR FUTURE SERVICES
dclibrary.org/dclibraryfuture#dclibraryfuture
BROAD THEMES
FOCUS
GROUPS
COMMUNITY
MEETINGS
COMMUNITY
SURVEY
STAFF
WORKSHOPS

23. BROAD THEMES FOR FUTURE SERVICES
dclibrary.org/dclibraryfuture#dclibraryfuture
Support children and families
Connect residents, entrepreneurs, and
partners
Empower students, makers, hobbyists,
and lifelong learners
Equip job-seekers and support workforce
and career development

24. BUILDING A ROADMAP
dclibrary.org/dclibraryfuture#dclibraryfuture
How do we build a roadmap of facility
projects and strategic initiatives that align
with our planning strategies?
Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs

25. Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs
BUILDING A ROADMAP
dclibrary.org/dclibraryfuture#dclibraryfuture
PRIORITY
1
PRIORITY
2
PRIORITY
3
PRIORITY
4
Maintain existing assets
Complete the modernization program
Ensure existing libraries adapt to changing needs
Solve city-wide Library service needs

26. CRITERIA FOR CONSIDERATION
dclibrary.org/dclibraryfuture#dclibraryfuture
Project timing will also consider:
• Barriers to participation
• Project timing of nearby libraries
• Number of projects per year
• Funding availability
• Interim services
• Strategic opportunities that may arise
• MLK usage and impact on nearby libraries

27. GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
Did the four future services themes capture
everything? Was there anything we missed?
What do you think about the Library’s master planning
priorities?
What else do we need to make sure we emphasize in
the FMP?
Q1
Q2
Q3

28. GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
Did the four future services themes capture
everything? Was there anything we missed?Q1
Support children and families
Connect residents, entrepreneurs,
and partners
Empower students, makers, hobbyists,
and lifelong learners
Equip job-seekers and support
workforce and career development

29. GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
What do you think about the Library’s master
planning priorities?Q2
Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs PRIORITY
1
PRIORITY
2
PRIORITY
3
PRIORITY
4
Maintain existing assets
Complete the modernization program
Ensure existing libraries adapt to changing needs
Solve city-wide Library service needs

30. GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
What else do we need to make sure we
emphasize in the FMP?Q3

31. NEXT STEPS
#dclibraryfuture dclibrary.org/dclibraryfuture
Compile and publish FMP
Prepare for budget request process
Perform functional assessments
Explore opportunities to enhance service

32. STAY ENGAGED
#dclibraryfuture dclibrary.org/dclibraryfuture
#dclibraryfuture
dclibrary.org/dclibraryfuture
community.feedback@dc.gov