HCS 475 University of Pheonix Resource: Implementing Change Paper Grading Criteria Write a 1,050- to 1,400-word paper that addresses the following: What is the manager's role and responsibility in implementing change in the department? How should a manager successfully handle staff resistance to change? Define each step of the change process: assessment, planning, implementation, and evaluation. Cite a minimum of 4 references. Format your paper according to APA guidelines. Click the Assignment Files tab to submit your assignment. .